QA Tester at Market Resource Partners
Real User
Top 20
A highly scalable and easy-to-use solution that helps users incorporate functional automation cases easily
Pros and Cons
  • "The tool’s scalability is very good."
  • "Automation features are not user-friendly."

What is our primary use case?

We use the product for functional automation and functional validation. We also use it to write our scripts to check performance in certain cases.

What is most valuable?

The tool’s scalability is very good. It's easy to incorporate functional automation cases. The product is easy to access. A new user would not need to go through much documentation to use the tool. The manual features are easy.

What needs improvement?

Automation features are not user-friendly.

For how long have I used the solution?

I have been using the solution for around three years.

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What do I think about the stability of the solution?

The tool is stable. I haven't seen any issues.

What do I think about the scalability of the solution?

The scalability of the product is good. We can increase users and functional cases.

How was the initial setup?

I had a bit of experience, so the automation was not difficult for me. When I was training an individual who was new to ReadyAPI, it was a bit tough for them to understand things. The initial setup is complex for a new user. I rate the ease of setup an eight out of ten.

What about the implementation team?

Our managers have a point of contact from ReadyAPI who looks into maintenance and other things if we face any issues.

What other advice do I have?

We have SMEs on our team. We rarely reached out to the technical support team of the product. I have never reached out to the support team. I would recommend the solution to any person. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Derik Wilson - PeerSpot reviewer
Software Developer at a tech services company with 201-500 employees
Real User
Top 10
This solution saves us thousands of hours and has valuable groovy scripting
Pros and Cons
  • "We used to write our own solutions, from small scripts to task web services, so this saves us thousands of hours."
  • "The UI could be a bit more flexible."

How has it helped my organization?

The solution saves us a ginormous amount of time. We used to write our own solutions, from small scripts to task web services, so this saves us thousands of hours.

What is most valuable?

ReadyAPI Test is awesome and a huge time-saver. The groovy scripting is the most valuable feature and it gives us the ability to expand the abilities of the tool. 

What needs improvement?

The UI could be a bit more flexible. 

For how long have I used the solution?

I have been using this solution for six years or so. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

This is a scalable solution. There are about six people using it in our company, and we have plans to increase usage in the future. 

How are customer service and support?

I would rate the technical support as a five out of five. 

Which solution did I use previously and why did I switch?

Previously, we used our homegrown web client. 

How was the initial setup?

If you don't know the structure of web services, it could be complex to set up. 

What was our ROI?

We definitely see an ROI from this solution. 

What's my experience with pricing, setup cost, and licensing?

ReadyAPI Test is about $680 per user, per year. 

What other advice do I have?

This solution is definitely worth the cost. I would rate it as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Lead QA Analyst at Loomis Express
Real User
Good usability and reliability, but needs scripting consistency and more features
Pros and Cons
  • "It clearly makes it easy to test APIs based on the SOAP protocol. We are a logistics company, and we have lots of tracking calls coming in. We provide APIs for tracking services, and it makes sense for us to use SoapUI to test them thoroughly."
  • "There are no bugs or glitches, but a few features available only in the Pro version could be made available in the open-source version. Some of the features do not necessarily need to be only available to Pro users. The data generator would be really useful for the open-source version users."

What is our primary use case?

We use it for testing SOAP protocol API. We also started with the REST API recently. We use it to manually test as well as to automate a few API calls.

How has it helped my organization?

SoapUI provides us better usability and better features. People from different domains can use it effectively.

What is most valuable?

It clearly makes it easy to test APIs based on the SOAP protocol. We are a logistics company, and we have lots of tracking calls coming in. We provide APIs for tracking services, and it makes sense for us to use SoapUI to test them thoroughly.

What needs improvement?

There are no bugs or glitches, but a few features available only in the Pro version could be made available in the open-source version. Some of the features do not necessarily need to be only available to Pro users. The data generator would be really useful for the open-source version users.

The Pro version can be expensive for some companies.

For automation commands, it should be able to do what SmartBear is doing with ReadyAPI. They could filter on few things and pass on few things to SoapUI. The user database of SoapUI is bigger than ReadyAPI software.

As far as scripting is concerned, there should be consistency. For example, to declare a namespace, different syntaxes are used. Such things should be made consistent across SoapUI.

What do I think about the stability of the solution?

It is reliable. It has been good so far. 

What do I think about the scalability of the solution?

It is easy to scale. We have around 18 people who use it. We have developers, QA, and customer support. We also have an E-commerce manager.

It is used very extensively because our major APIs are tested and deployed using SoapUI. Our customer care members use it for their day-to-day functions. They mostly use the manual part of it, whereas we do the automation part of it, which has the scope to grow.

How are customer service and technical support?

If we are facing issues with the tracking calls or any other APIs that we have, a few members are trained to provide customer support. So far, we haven't come across things where we got stuck. They are usually user errors and not software errors.

I contacted SoapUi's tech support only once almost three years ago. I had emailed their tech support, and they responded fairly quickly.

How was the initial setup?

I do the testing. I do not take care of the deployment. In its deployment, two developers were involved. All three of us are also responsible for its maintenance.

It doesn't take too long. Once it is deployed, I need to check if it works as expected, and the behavior is what is expected in production. 

What was our ROI?

It adds to the productivity of developers and QAs. So, there is definitely a return.

What's my experience with pricing, setup cost, and licensing?

The Pro version can be expensive for some companies. There are no costs in addition to the licensing fees.

What other advice do I have?

I would definitely recommend it to others. It is super easy to master once you know what you need to do.

I would rate this solution a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Lead Quality Assurance Analyst at a tech services company with 10,001+ employees
MSP
It's a user-friendly open-source solution, but it would be nice if it had more tutorials and documentation
Pros and Cons
  • "SoapUI is uncomplicated and user-friendly."
  • "I would like more documentation, training, tutorials, etc. Also, I don't particularly appreciate that I have to save everything. It takes up a lot of space on my laptop, but I have to install the WSDL again If I don't save it."

What is most valuable?

SoapUI is uncomplicated and user-friendly. 

What needs improvement?

I would like more documentation, training, tutorials, etc. Also, I don't particularly appreciate that I have to save everything. It takes up a lot of space on my laptop, but I have to install the WSDL again If I don't save it. 

For how long have I used the solution?

I've used SoapUI off and on for about three months.

What do I think about the scalability of the solution?

The scalability is okay.

How was the initial setup?

Setting up SoapUI is straightforward. I just downloaded it and started using it. That's the good thing about it. I don't have to go through all those things.

What's my experience with pricing, setup cost, and licensing?

SoapUI is open-source.

What other advice do I have?

I rate SoapUI seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Product Manager at a tech vendor with 10,001+ employees
Real User
Top 10
Useful API design, beneficial orchestration, and effective performance testing
Pros and Cons
  • "SoapUI Pro is a good tool when it comes to API design and orchestration. Additionally, it is beneficial for functional and for performance testing."
  • "SoapUI Pro is a little heavy due to the number of features. Previously it was not that heavy. Now the tool is too heavy, they should work on fixing this issue because until your system has lots of resources, you won't be able to use it seamlessly. The performance of the application itself could improve."

What is most valuable?

SoapUI Pro is a good tool when it comes to API design and orchestration. Additionally, it is beneficial for functional and for performance testing.

What needs improvement?

SoapUI Pro is a little heavy due to the number of features. Previously it was not that heavy. Now the tool is too heavy, they should work on fixing this issue because until your system has lots of resources, you won't be able to use it seamlessly. The performance of the application itself could improve.

For how long have I used the solution?

I have used SoapUI Pro within the last 12 months.

What do I think about the stability of the solution?

SoapUI Pro is a stable solution.

What do I think about the scalability of the solution?

The scalability of SoapUI Pro is good.

How are customer service and support?

The technical support is very good. They are knowledgeable and responsive. I have contacted support multiple times. Whenever we had an issue with respect to some enhancement that we require we had a good experience. Some of the issues we had could be because of our lack of knowledge of the tool or the utility, however, they were quite helpful. The moment we sent a mail to support, without delay, they responded back. Whenever we interact with them, they will throw more light on how the way the solution can be explored or used better. Their team is good, they're always ahead of the race.

I rate the support from SoapUI Pro a four out of five.

How was the initial setup?

The initial setup of SoapUI Pro 

What was our ROI?

The return on investment we have received is very good.

What other advice do I have?

SoapUI has two versions, open-source, and commercial. You can use the commercial version or you can look for the open-source if you are trying to achieve basic steps out of the APIs. However, if you want to scale it up and want to integrate it with CI/CD seamlessly, then you should choose the commercial version.

I rate SoapUI Pro an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mudasir Shafi - PeerSpot reviewer
Testing Lead at Enstoa
Real User
Leaderboard
Straightforward installation, helpful support, and free version available
Pros and Cons
  • "The Pro and free version of SoapUI Pro has good technical support."
  • "SoapUI Pro could improve by having dashboards."

What is our primary use case?

We are using SoapUI Pro as an API testing tool. We do API building, testing, and tracking.

What needs improvement?

SoapUI Pro could improve by having dashboards.

For how long have I used the solution?

I have been using SoapUI Pro for approximately two years.

What do I think about the stability of the solution?

The stability of SoapUI Pro is good.

What do I think about the scalability of the solution?

We have not had a problem with the scalability of SoapUI Pro.

We have approximately six people using this solution. We will increase usage in the future.

How are customer service and support?

The Pro and free version of SoapUI Pro has good technical support.

How was the initial setup?

The initial setup is straightforward and it takes less than 30 minutes.

What about the implementation team?

We did the implementation in-house of SoapUI Pro. We have one person that is assigned to SoapUI Pro for maintenance and support.

What's my experience with pricing, setup cost, and licensing?

SoapUI Pro is open source but it has a subscription-based model which involves some more features. At the moment we are using the free version. The Pro version requires a license, and it is an annual license to use it.

What other advice do I have?

I would recommend this solution to others.

I rate SoapUI Pro an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Middleware Technical Analyst at a comms service provider with 10,001+ employees
Real User
An open source solution for mocking, load testing and developing
Pros and Cons
  • "It's a very simple solution to use."
  • "If the load and bare minimum could be defined, I would give this solution a higher rating."

What is most valuable?

I use the tool for mocking, load testing, and developing. I use SoapUI Pro when the downstream is not available and we have to mock the downstream and continue our testing. I also use it to measure our application performance, etc.

What needs improvement?

I think their user-information sites should be better defined by SoapUI. For example, if I want to hit that virtualize server, let's say, with a 100K load — what is the bare minimum requirement? That kind of definition is not available anywhere. If that level of measurement could be given, that would be really helpful.

Tool-wise, I find no technical limitations as such. It's all as expected. It all depends on how much memory and how much you want to allocate. That's pretty typical for this type of solution.

I suppose the GUI could be slightly improved.

Right now, we don't have a way to capture the JVM stacks either for the virtualization or for the service when using SoapUI Pro for load testing.

For how long have I used the solution?

I have been using SoapUI Pro for more than a year now.

What do I think about the scalability of the solution?

Scalability-wise, it's okay. On a scale from one to five, scalability-wise, I would give SoapUI Pro a rating of four.

How are customer service and technical support?

To be honest, I've never had to contact technical support; I just Goggle the answers to any issues I experience. I've never experienced an issue that required their assistance. It's a very simple solution to use.

What's my experience with pricing, setup cost, and licensing?

If it could be sold as a bundle instead of by each individual component, that would be really great for the seller. It would be easy for us to understand what is included with the bundle.

I think the number of users is also limited, considering how much we pay. 

What other advice do I have?

On a scale from one to ten, I would give SoapUI Pro a rating of eight. If the load and bare minimum could be defined, I would give this solution a higher rating. I don't expect a huge level of information, but at least a high level of information.

Overall, I think this solution is very cool and easy-to-use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user253329 - PeerSpot reviewer
Senior Automation Engineer with 1,001-5,000 employees
Vendor
Aspects that have proved useful include the automatic generation of example requests and the Form view capabilities that allow for easy manipulation of a request for more basic testing.

Valuable Features:

There are many aspects of SoapUI NG Pro that have proved useful at all levels in our organization. From the automatic generation of example requests, to the Form view capabilities that allow for easy manipulation of a request for more basic testing. While the Testsuite capabilities of data driven testing, data generation, use of data sources/sinks, the various assertions that are easily setup automatic validation of your web services and finally the ability to link web services together to mimic your system test scenarios have really helped to improve our test quality and coverage while achieving that all important 'shift testing left'. 

With all of the capabilities the most valuable aspect of SoapUI NG Pro is that it is extremely flexible, you can add any amount of customization which can include the use of the substantial API that is available. With this flexibiltiy you can use this tool not only to test the functionality of the web service, or how that web service is implemented in your system but also to use the automated capabilities of this tool to test out the functionality of aspects of your systems such as calculation engines, letter generation, etc (this is specific to your system but can play a large part in your test strategy if considered) . 

Improvements to My Organization:

We have used SoapUI Pro, now SoapUI NG pro for around 7 years and in that time we have made use of a lot of the capabilities of this tool. The main benefit this has given us in our organization is really in relation to how we plan our test strategy, it very much a combined effort between Architects, Development and QA. Everyone works towards 'shifting testing left' whether that is to provide mock services to allow for the step up of the test suite/test cases before the code/system is available to test or whether we plan to test our system before it is fully integrated. We very much work towards not only testing the functionality of the web service, or how it is implemented but also how we can use it to setup test data  or to test individual elements of our system before it is fully integrated. For us this has meant increased test coverage, better system security, less test execution time and above all a greater quality product. 

Room for Improvement:

Better integration capabiliites with a range of Test Management Systems (not that it is not possible using the API) where a range of aspects are considered such as housing of the project, sharing (some capabilities here), versioning of projects, automatic saving of run information  and results (again this can be done in test suite setup but would be great to view in a test management system). There are some tools out there that do provide this but it would be ideal if this came as part of SoapUI NG Pro 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Functional Testing Tools Report and find out what your peers are saying about SmartBear, Parasoft, OpenText, and more!
Updated: March 2024
Buyer's Guide
Download our free Functional Testing Tools Report and find out what your peers are saying about SmartBear, Parasoft, OpenText, and more!