Try our new research platform with insights from 80,000+ expert users
Mudasir Shafi - PeerSpot reviewer
Testing Lead at a outsourcing company with 51-200 employees
Real User
Mar 22, 2022
Straightforward installation, helpful support, and free version available
Pros and Cons
  • "The Pro and free version of SoapUI Pro has good technical support."
  • "SoapUI Pro could improve by having dashboards."

What is our primary use case?

We are using SoapUI Pro as an API testing tool. We do API building, testing, and tracking.

What needs improvement?

SoapUI Pro could improve by having dashboards.

For how long have I used the solution?

I have been using SoapUI Pro for approximately two years.

What do I think about the stability of the solution?

The stability of SoapUI Pro is good.

Buyer's Guide
ReadyAPI Test
December 2025
Learn what your peers think about ReadyAPI Test. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have not had a problem with the scalability of SoapUI Pro.

We have approximately six people using this solution. We will increase usage in the future.

How are customer service and support?

The Pro and free version of SoapUI Pro has good technical support.

How was the initial setup?

The initial setup is straightforward and it takes less than 30 minutes.

What about the implementation team?

We did the implementation in-house of SoapUI Pro. We have one person that is assigned to SoapUI Pro for maintenance and support.

What's my experience with pricing, setup cost, and licensing?

SoapUI Pro is open source but it has a subscription-based model which involves some more features. At the moment we are using the free version. The Pro version requires a license, and it is an annual license to use it.

What other advice do I have?

I would recommend this solution to others.

I rate SoapUI Pro an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Consultant
Real User
Oct 3, 2021
Automation features speed up testing
Pros and Cons
  • "One good feature is SoapUI's URL check, which allows you to check among the applications. I'm not just talking about the ones for Android. It has all kinds of multi-world tests that are really helpful."
  • "SoapUI would benefit from some more customization abilities. It's a good interface, but it would be nice if they added the ability to build custom dashboards where the user can do their own bar graphs and pie charts."

What is our primary use case?

We use to do end-to-end testing on mobile devices. Our team has about 50 members, but there are around 500 to 600 people in the whole organization.

How has it helped my organization?

SoapUI is very useful. Before we started using SoapUI, we had to do everything manually, which is very time-consuming, and there were a few things we couldn't validate. Using SoapUI made everything easier. You can do six to seven hours of work efficiently, and it's more flexible to use. Before, we had a manual Excel sheet folder where all the manual details were located. Let's say I am developing a particular part of it and it is assigned to some other company. Then we wouldn't be able to test it ourselves. Our client would lack confidence if we were doing manual testing. So that's the reason we used to have one or two teams. One would handle the development, and the other did the testing. But once we had been introduced to these automation tools, it was pretty much straightforward. With SoapUI, you can validate the test kits just by looking at the output screen. Now, we don't really need to have separate teams for development and testing. 

We can do all the automations at a nice pace in less time, so we don't need to spend two or three days testing. The times are changing fast with these new technologies and software solutions, so our relationships are fundamentally changed by these tools. In the future, we'll see more advanced versions of these tools, wherein everything will be done by automated processes. One day we'll be able to do complete tests in just five to 10 minutes.

What is most valuable?

One good feature is SoapUI's URL check, which allows you to check among the applications. I'm not just talking about the ones for Android. It has all kinds of multi-world tests that are really helpful.

What needs improvement?

In the beginning—I think it may have been the prior version—there was a lot of lag, but as the version updated, the lag decreased. SoapUI would also benefit from some more customization abilities. It's a good interface, but it would be nice if they added the ability to build custom dashboards where the user can do their own bar graphs and pie charts. It would be helpful from a management point of view. That way, the user can easily be able to know the status of the project. 

For how long have I used the solution?

I have used SoapUI for the past year.

What do I think about the stability of the solution?

SoapUI is extremely stable, especially compared to the initial versions. The latest versions are very much stable. 

What do I think about the scalability of the solution?

When it comes to scalability, SoapUI has some room for improvement right now. Its integration with iOS and Blackberry needs to be improved. They could add something like an Android signal that SoapUI is currently, which helps us do in-house development with a device.

How are customer service and support?

We never called tech support at all. Mostly, took care of everything in-house. We only rarely experienced any issues. It's not the sort of thing that requires customer care all the time. 

How was the initial setup?

Setting up SoapUI was relatively straightforward. Generally, we don't do the setups ourselves. The IT team takes care of the installation and provides the software to us in development. I believe it takes about 15 minutes, but I'm guessing, so I'm not very sure about that.

What's my experience with pricing, setup cost, and licensing?

They have a partnership with my company. I believe it is essentially a year. They don't go monthly.

What other advice do I have?

I would rate SoapUI nine out of 10. There are many solutions out there in the market, so it's not just SoapUI. But when we consider the SoapUI, it is far more stable. It is far more flexible and easy to use, especially if you consider other automation tools like Selenium IDE. Those are very standard tools wherein you won't get much flexibility. So always have to put in some time on other tools to get results, but in this case, it is more or less flexible, and the features are also getting pretty fast-paced. So yeah, it is beneficial, as the company's, I would say, every issue in the most we can get done. So yeah, it would be helpful for the developers as well as the testers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
ReadyAPI Test
December 2025
Learn what your peers think about ReadyAPI Test. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1680057 - PeerSpot reviewer
Automation test lead
Real User
Sep 30, 2021
Easy to learn and strong automation features but a little pricey for individual users
Pros and Cons
  • "Using SoapUI's automation suites to run all our test cases saved us a lot of time. Running 300 test cases takes about three to four days. When you automate all that, it takes only two to three hours."
  • "Grouping of the cases is not possible in SoapUI, to my knowledge. When working with critical cases or the, we were not able to group them properly. We can definitely create a suite and add them there, but within a whole suite, we have to identify them, which was not easy."

What is our primary use case?

We were using SoapUI to do UI automation.

How has it helped my organization?

Using SoapUI's automation suites to run all our test cases saved us a lot of time. Running 300 test cases takes about three to four days. When you automate all that, it takes only two to three hours.

We used SoapUI for Web API Automation as well as UI automation. With SoapUI's automation suites, we were able to make it very easy and readable by any other user. The test cases were written in a given format where we were able to fulfill the prerequisites by the given statement. We were able to very easily load the data into the database as a prerequisite for the UI and input the given steps using the GUI. 

And when we got to the part where we were performing the action in the UI, the integration between Selenium and SoapUI was very easy. In that step, it made it very easy to validate the UI. 

SoapUI is easy to learn. When we get a new tester on the teams, they can pick it up quickly.

What is most valuable?

SoapUI has a lot of features I like, such as the different data generators and data sources. The looping part of it is also good.

What needs improvement?

Grouping of the cases is not possible in SoapUI, to my knowledge. When working with critical cases or the, we were not able to group them properly. We can definitely create a suite and add them there, but within a whole suite, we have to identify them, which was not easy.

When we ran a batch of test cases, we were not able to initiate the next batch automatically. When one suite was completed, we had to trigger another the next test suite manually. That means something from one test suite to another. Suppose, there are 10 test cases in the first suite and another 10 in the second. We have to initiate the first 10 cases and then the second. When we were triggering from the project level, it failed to move from the first suite to the second, and I'm not sure why. But that was something maybe related to the code, not the tool.

For how long have I used the solution?

I used SoapUI on one project in March 2021.

What do I think about the stability of the solution?

I was using ReadyAPI and SoapUI Pro. Sometimes it would get stuck, so we had to close ReadyAPI and then start it again. This would happen occasionally. 

And we were also integrating Humps JMS with the SoapUI for messaging purposes.  Sometimes it got stuck. We would have to end the task and then do it again.

What do I think about the scalability of the solution?

It was on-premises. So whenever any tester needed it, they can set it up themself. 
It was not on the cloud, so I have not worked on the cloud. 

How are customer service and support?

To activate the license, we had to use technical support from the SoapUI and that was very quick. They respond to emails very promptly. When you email them, they say they will respond in 24 hours, but it doesn't even take them that long.

How was the initial setup?

The setup was a little bit complicated because we need to download the external JAR to support the Oracle database connection. We had to download the extra JAR for the SoapUI. We also had to do the Selenium setup. We need to create folders where we could place these — that Selenium standalone and the JAR. That was a little bit complex but not too bad. This was our first time, but if we had known what to do, then it would have been easy.

It was not straightforward because we had to integrate with Selenium and the external JAR was needed to set it up and automate the UI. But I was still able to do it by myself in two to three hours.

What was our ROI?

There was a big investment but the company definitely saw a return. The whole integration pack across the whole organization was using SoapUI. All the framework was designed only using SoapUI Pro. Each one of the testers had two licenses: one for the Windows machine and one for UNIX. But the organization definitely benefited because the releases were frequent and the automation was being done. 

What's my experience with pricing, setup cost, and licensing?

I find SoapUI a little bit expensive because if I need to buy a personal license for one year, then it will cost around 700 to 800 pounds. I'm not sure what an enterprise license costs, but from an individual perspective, I found it costly.

Which other solutions did I evaluate?

So in my project, two tools were used: Postman and SoapUI Pro. In my organization, most use SoapUI Pro because it's easy to use. There are many more automation features actually in the Pro version of the SoapUI. I am not sure about Postman because we were using it a very basic level. I'm not sure whether automation is possible or not in Postman, but in SoapUI Pro it definitely is. 

What other advice do I have?

I would rate SoapUI a seven out of 10. I would love to work on the SoapUI Pro again because it is really a great product. I would say definitely recommend SoapUI. It's a very useful tool and it will enhance your coding skills as well. It will help you learn to write code well. 
The framework is very easy. It's also easy to do functional testing, API testing, and virtualization. I would recommend this tool for anyone who has to do API testing or UI testing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead QA Analyst
Real User
Aug 29, 2021
Good usability and reliability, but needs scripting consistency and more features
Pros and Cons
  • "It clearly makes it easy to test APIs based on the SOAP protocol. We are a logistics company, and we have lots of tracking calls coming in. We provide APIs for tracking services, and it makes sense for us to use SoapUI to test them thoroughly."
  • "There are no bugs or glitches, but a few features available only in the Pro version could be made available in the open-source version. Some of the features do not necessarily need to be only available to Pro users. The data generator would be really useful for the open-source version users."

What is our primary use case?

We use it for testing SOAP protocol API. We also started with the REST API recently. We use it to manually test as well as to automate a few API calls.

How has it helped my organization?

SoapUI provides us better usability and better features. People from different domains can use it effectively.

What is most valuable?

It clearly makes it easy to test APIs based on the SOAP protocol. We are a logistics company, and we have lots of tracking calls coming in. We provide APIs for tracking services, and it makes sense for us to use SoapUI to test them thoroughly.

What needs improvement?

There are no bugs or glitches, but a few features available only in the Pro version could be made available in the open-source version. Some of the features do not necessarily need to be only available to Pro users. The data generator would be really useful for the open-source version users.

The Pro version can be expensive for some companies.

For automation commands, it should be able to do what SmartBear is doing with ReadyAPI. They could filter on few things and pass on few things to SoapUI. The user database of SoapUI is bigger than ReadyAPI software.

As far as scripting is concerned, there should be consistency. For example, to declare a namespace, different syntaxes are used. Such things should be made consistent across SoapUI.

What do I think about the stability of the solution?

It is reliable. It has been good so far. 

What do I think about the scalability of the solution?

It is easy to scale. We have around 18 people who use it. We have developers, QA, and customer support. We also have an E-commerce manager.

It is used very extensively because our major APIs are tested and deployed using SoapUI. Our customer care members use it for their day-to-day functions. They mostly use the manual part of it, whereas we do the automation part of it, which has the scope to grow.

How are customer service and technical support?

If we are facing issues with the tracking calls or any other APIs that we have, a few members are trained to provide customer support. So far, we haven't come across things where we got stuck. They are usually user errors and not software errors.

I contacted SoapUi's tech support only once almost three years ago. I had emailed their tech support, and they responded fairly quickly.

How was the initial setup?

I do the testing. I do not take care of the deployment. In its deployment, two developers were involved. All three of us are also responsible for its maintenance.

It doesn't take too long. Once it is deployed, I need to check if it works as expected, and the behavior is what is expected in production. 

What was our ROI?

It adds to the productivity of developers and QAs. So, there is definitely a return.

What's my experience with pricing, setup cost, and licensing?

The Pro version can be expensive for some companies. There are no costs in addition to the licensing fees.

What other advice do I have?

I would definitely recommend it to others. It is super easy to master once you know what you need to do.

I would rate this solution a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
QA Team Lead at a tech services company with 1,001-5,000 employees
Real User
Top 20
Aug 25, 2021
Easy to set up, great for testing APIs and is very easy to understand
Pros and Cons
  • "The solution scales well."
  • "Occasionally, when you are saving, the solution can hang."

What is our primary use case?

Currently, I'm using this solution to test the API email applications

Usually, our clients are in IT. They have web services - more than 300 web services. We are calling those web services in our front-end applications. In order to verify the actual values from the web service, we use SoapUI to connect with the current client endpoint.

What is most valuable?

We like that we can do all manual testing for the API.   

We can test as many APIs as we like. 

It's very reliable and very easy to understand. Anyone can learn it very quickly. 

The solution does not have major complications, it's a very simple tool. We can run projects in testing environments, and in production with the production data.

You can do end-to-end testing. You can also do security testing. You can create API projects. It's great in terms of usability.

The license for SoapUI is far better than Postman if you compare the two.  

The initial setup is very easy.

The solution scales well.

What needs improvement?

It is helpful for individuals, however for a big team, for example, if I change any code in my project, for my colleague, it's difficult for them to use the same. This is the drawback. It's not ideal for teams and works best for individuals. If someone makes edits, it needs to be shared. 

We would like it to be possible to share code in order to effectively work together.

Occasionally, when you are saving, the solution can hang. You might have to close it down and start again. 

For how long have I used the solution?

We've used the solution for the last four years. 

What do I think about the stability of the solution?

The solution is very stable and very reliable. The performance is good. There are no bugs or glitches. it doesn't crash or freeze. 

At the startup, when you open SoapUI, it takes some time to open. It takes some time to load all the files. There can be some lagging. Apart from that, every time you have to save your project, it can hang. 

What do I think about the scalability of the solution?

The solution is easy to expand. It's scalable.

Around 25 people are using this SoapUI currently, however, mostly, 15 people are using the licensed version and ten people are using the free version. The licensed version is far better. You have so many extra features.

We do plan to increase usage.

How are customer service and technical support?

There is SmartBear technical support. They are very helpful. If we run into some difficulties, we ask them for help. For example, just three months before, we had some issues with the load testing. We didn't have the tech people here. We asked the SmartBear team to provide us with some people for the SoapUI load test. They provided us with an explanation about the load testing, and how it works in SoapUI and we were able to do it.

Which solution did I use previously and why did I switch?

We use ReadyAPI and SoapUI. Both products are similar, however, I'm not sure about the pricing. 

How was the initial setup?

The initial setup is not complex. It's very easy. You just need the endpoint, and you add the project, if you want REST API, if you want XML, whatever, you can just add those from the file system. It's very simple. It's very easy for anyone. The entire setup only takes about one hour.

You only need one person to handle the deployment and maintenance. 

What was our ROI?

We have seen an ROI, however, I can't speak to the exact numbers. We've had good results over the last five years, which is why we recently renewed the license.

What's my experience with pricing, setup cost, and licensing?

The solution does have a free and licensed version. We use both versions. The licensed version, however, does have more features and options. 

We have 15 licenses right now and will likely increase them in the future.

My understanding is that the pricing is okay, however, that's taken care of by our procurement team. It's around $5,000 for three years. We extended just last month. 

There aren't any costs beyond the standard licensing.

What other advice do I have?

This solution is stored on the database.

For individuals, this solution is great. For teams that would like to collaborate, it's likely not an ideal option.

I'd rate the solution at a nine out of ten. We've been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1351146 - PeerSpot reviewer
Technical Product Manager at a tech vendor with 10,001+ employees
Real User
May 14, 2022
Useful API design, beneficial orchestration, and effective performance testing
Pros and Cons
  • "SoapUI Pro is a good tool when it comes to API design and orchestration. Additionally, it is beneficial for functional and for performance testing."
  • "SoapUI Pro is a little heavy due to the number of features. Previously it was not that heavy. Now the tool is too heavy, they should work on fixing this issue because until your system has lots of resources, you won't be able to use it seamlessly. The performance of the application itself could improve."

What is most valuable?

SoapUI Pro is a good tool when it comes to API design and orchestration. Additionally, it is beneficial for functional and for performance testing.

What needs improvement?

SoapUI Pro is a little heavy due to the number of features. Previously it was not that heavy. Now the tool is too heavy, they should work on fixing this issue because until your system has lots of resources, you won't be able to use it seamlessly. The performance of the application itself could improve.

For how long have I used the solution?

I have used SoapUI Pro within the last 12 months.

What do I think about the stability of the solution?

SoapUI Pro is a stable solution.

What do I think about the scalability of the solution?

The scalability of SoapUI Pro is good.

How are customer service and support?

The technical support is very good. They are knowledgeable and responsive. I have contacted support multiple times. Whenever we had an issue with respect to some enhancement that we require we had a good experience. Some of the issues we had could be because of our lack of knowledge of the tool or the utility, however, they were quite helpful. The moment we sent a mail to support, without delay, they responded back. Whenever we interact with them, they will throw more light on how the way the solution can be explored or used better. Their team is good, they're always ahead of the race.

I rate the support from SoapUI Pro a four out of five.

How was the initial setup?

The initial setup of SoapUI Pro 

What was our ROI?

The return on investment we have received is very good.

What other advice do I have?

SoapUI has two versions, open-source, and commercial. You can use the commercial version or you can look for the open-source if you are trying to achieve basic steps out of the APIs. However, if you want to scale it up and want to integrate it with CI/CD seamlessly, then you should choose the commercial version.

I rate SoapUI Pro an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1434804 - PeerSpot reviewer
Middleware Technical Analyst at a comms service provider with 10,001+ employees
Real User
Nov 18, 2020
An open source solution for mocking, load testing and developing
Pros and Cons
  • "It's a very simple solution to use."
  • "If the load and bare minimum could be defined, I would give this solution a higher rating."

What is most valuable?

I use the tool for mocking, load testing, and developing. I use SoapUI Pro when the downstream is not available and we have to mock the downstream and continue our testing. I also use it to measure our application performance, etc.

What needs improvement?

I think their user-information sites should be better defined by SoapUI. For example, if I want to hit that virtualize server, let's say, with a 100K load — what is the bare minimum requirement? That kind of definition is not available anywhere. If that level of measurement could be given, that would be really helpful.

Tool-wise, I find no technical limitations as such. It's all as expected. It all depends on how much memory and how much you want to allocate. That's pretty typical for this type of solution.

I suppose the GUI could be slightly improved.

Right now, we don't have a way to capture the JVM stacks either for the virtualization or for the service when using SoapUI Pro for load testing.

For how long have I used the solution?

I have been using SoapUI Pro for more than a year now.

What do I think about the scalability of the solution?

Scalability-wise, it's okay. On a scale from one to five, scalability-wise, I would give SoapUI Pro a rating of four.

How are customer service and technical support?

To be honest, I've never had to contact technical support; I just Goggle the answers to any issues I experience. I've never experienced an issue that required their assistance. It's a very simple solution to use.

What's my experience with pricing, setup cost, and licensing?

If it could be sold as a bundle instead of by each individual component, that would be really great for the seller. It would be easy for us to understand what is included with the bundle.

I think the number of users is also limited, considering how much we pay. 

What other advice do I have?

On a scale from one to ten, I would give SoapUI Pro a rating of eight. If the load and bare minimum could be defined, I would give this solution a higher rating. I don't expect a huge level of information, but at least a high level of information.

Overall, I think this solution is very cool and easy-to-use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1368882 - PeerSpot reviewer
Senior Test Manager at a logistics company with 5,001-10,000 employees
Real User
Jun 20, 2020
Flexible, with great API speed and offers very good integration capabilities
Pros and Cons
  • "The solution offers excellent integration capabilities."
  • "Stability has been an issue for us. It needs to be looked at and made a bit better."

What is our primary use case?

We primarily use the solution for automatic testing and API testing.

What is most valuable?

The solution is extremely flexible.

The API speed is quite good.

The solution offers excellent integration capabilities.

What needs improvement?

Stability has been an issue for us. It needs to be looked at and made a bit better.

The load testing performance needs to be adjusted. It could work much more effectively, in my opinion.

They should work on the pricing of the solution. Right now, we find it to be overly expensive.

For how long have I used the solution?

I've been using the solution for five years at this point.

What do I think about the stability of the solution?

The stability isn't actually that great, especially in relation to libraries.

What do I think about the scalability of the solution?

We've been satisfied with the scalability. It's able to expand if we need it to. We're considering increasing our usage as well, so we're looking forward to its capabilities in that respect.

How are customer service and technical support?

The technical support that we get with the solution is quite good. We've been satisfied with it so far.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite high. Those who want to use the solution should just be aware that it does come with a bigger price tag.

What other advice do I have?

We're just a customer. We don't have a special relationship with the company in any way.

The solution is quite good. I'd rate it overall an eight on a scale of ten.

I'd recommended it. One of the main things that's great is the excellent integration into the DevOps tool-chain and the reuse of code between SoapUI and LoadUI. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ReadyAPI Test Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free ReadyAPI Test Report and get advice and tips from experienced pros sharing their opinions.