QuickBooks Reviews

We use the solution for point of sale and accounting at retail outlets.

QuickBooks is easy-to-use software.

In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved.

I have been using QuickBooks for 20 years. We are using the latest version of the solution.

Currently, we have about 15 users using this solution. Earlier, it was 28. I rate the solution’ scalability an eight out of ten.

The Customer support neither gives a callback nor assigns account managers for Africa.

Positive

The initial setup is pretty straightforward. The deployment takes about two to ten hours to complete. The accounting software for the POS system is offline. However, the accounting software for the rest of your business can be either offline or online. The online version of QuickBooks is more expensive but offers more features and flexibility. The accounting software QuickBooks can be deployed within an hour or two on a physical server. However, if you are deploying it to the cloud, whether public or private, it may take two to five hours.

The return on investment is very good.

Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts.

For new people coming into QuickBooks, it should work on their support and have people in different time zones. Users escalate issues to the international team and ensure someone can resolve the issue quickly. It is a great application for accounting, especially for point of sale and not looking to scale beyond 30 stores. I rate the overall solution a seven out of ten.

It helps with accounting and national regulations, including bookkeeping, financial statements preparation, and compliance with local laws. My job is to assist business owners in compiling and sealing these statements, providing valuable support in meeting their financial reporting requirements.

QuickBooks Online Payroll offers a range of online customizations and advanced features. The most valuable features are real-time data integration from banks and credit cards, streamlined entry for apps like Amazon and Shopify, and the ability to generate real-time reports. It helps clients to eliminate manual data entry, ensure transaction accuracy, and keep track of cash flow efficiently.

The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients. They want to see sales tax integrated into the product line, rather than as a separate item at the bottom, which many accounting software options don't offer. This confuses clients, especially when dealing with multiple products and tax rates. To address this, we often use tools like Accellar Apparel and Google Sheets to demonstrate how the calculations work. 

I have four years of experience working with it, primarily focusing on businesses from the USA, Canada, and the UK.

It offers good stability.

It is scalable and can be easily expanded to meet increased demand.

It provides effective customer support. I would rate it seven out of ten.

Neutral

I used to research and learn about various accounting products like Zero, Vista Accounting, FreeAgent, NetShields, and Sage, but I haven't worked with them. QuickBooks Online is readily available in the market and user-friendly.

The initial setup was easy.

It is relatively expensive. While certain software options like Zoom and Zero have limitations, clients are comfortable with these limitations given their lower costs.

I would recommend QuickBooks, as it is easy to use and provides a user-friendly dashboard and settings, but there is room for improvement in certain features. While it is considered flexible for newcomers, it is essential to either receive training or consult with a professional when implementing new tools to ensure effective and accurate use. I would rate it eight out of ten.

I am an accountant providing bookkeeping services to a small business. QuickBooks helps me manage and maintain financial records, including tasks such as recording income and expenses, reconciling accounts, and ensuring accurate financial records.

It is user-friendly, making it accessible for business owners who often handle their own bookkeeping. They can easily use the software and then consult an accountant periodically for reviews and corrections as needed.

The use of artificial intelligence to streamline processes and increase automation is very valuable. It has resulted in time-saving, improved reporting, and aiding in making better decisions. It is user-friendly and constantly introduces new features. Their continuous efforts to enhance the software's capabilities are highly appreciated.

While the data protection is commendable, there is room for improvement in the dashboard. Occasionally, the dashboard does not meet expectations. One suggestion is to incorporate charts and visual elements when exporting reports, which would enhance user experience and provide more meaningful insights.

I have been working with it for the last three years.

It is a very stable solution.

It provides good scalability features.

I previously used Microsoft Dynamics, which is more of an ERP system suited for larger businesses. I switched to QuickBooks for its bookkeeping services because it specifically caters to small businesses in the US, where QuickBooks is widely adopted among such enterprises.

The initial setup was straightforward.

QuickBooks offers various pricing options starting at around thirteen dollars per month for the basic package. The cost increases depending on the features and user requirements. They have different packages, with varying levels of functionality. The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category.

It is recommended for small to medium-sized businesses in the UK and USA, with its suitability depending on the specific needs of the business. I would rate it nin out of ten.

It's used for the accounting function of the company, so it's used as the general ledger.

For a small startup or company, it's quite a powerful software tool for managing the accounting and presenting it to investors and others who want to understand the business's health.

The reconciliation aspects of the solution are great. They help ensure that the accounting system reflects what's in the bank account, and also, some of the reporting features allow for sharing of that information.

It is easy to set up. 

The solution is stable. 

It is scalable. 

The pricing is great.

The reporting is okay. That said, there's a lot of reporting that I can't do from within QuickBooks. Quite often, I have to extract the data out and then use Excel to manipulate it. Getting data into QuickBooks is quite easy since it integrates into a lot of things. However, some things don't always work as expected, so sometimes there's extra work required. Basically, the solution just needs more reporting and better reporting. 

Technical support could be easier to reach. 

I've been using the solution for about seven years. 

The stability is good. I would rate stability nine out of ten. 

It's scalable up until a certain point. Generally, it is quite scalable. 

We have three people using it in our company. 

We might increase usage by adding one more license. 

I found it a bit tough to get in touch with technical support.

Neutral

I've also used other solutions, such as Xero and NetSuite. 

QuickBooks has kind of always been the first solution I've used.

The implementation process is very, very straightforward. It is very easy to get set up. They give you everything you need right out of the box, and you can start using it immediately. There are some customizations required, however, they're not very extensive. It works; it just can be customized to improve how it works.

The deployment itself took less than a month.

You only really need one person for the deployment and maintenance of the solution. 

While a third party handled our implementation, it can be done in-house. 

We have witnessed a pretty good ROI.

The pricing is quite cheap. They are very affordable. I'd rate pricing nine out of ten in terms of how inexpensive it is. 

I'm not sure which version of the solution I'm using. 

Even though it works fine out of the box, I would advise others to spend a bit of time and money just customizing it to ensure it works appropriately for the business.

Overall, I would rate it nine out of ten. I've been pretty happy with its capabilities. 

I have used the solution for my business. I've operated as a franchisee and have utilized it for accounting within my consulting work, catering to a diverse range of businesses, including dentists and retailers. It's been a pretty vast experience.

Quickbooks was likely one of the earliest entrants in the market for user-friendly accounting software. It stood out because users didn't need an in-depth understanding of accounting jargon, like debits and credits. The genius of Quickbooks was its ability to integrate various functions with minimal journal entries. Dealing with debits and credits became easier with managing accounts payable and accounts receivable, writing checks, creating invoices, and automatic reconciliation. This versatility made it a King in serving the needs of small businesses.

One of the aspects I appreciate the most is its remarkable user-friendliness. It is one of the most intuitive accounting applications I've ever used. Finding individuals to work with it, training new team members, and seamlessly transitioning when someone departs is a breeze. With minimal effort, a new team member can be up to speed within a week. In contrast, other solutions like Sage Fintech require a much longer onboarding period, often leading to confusion when setting up and using the software.

The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.

I have been using this solution for over 20 years.

The solution is highly stable. 

Their documentation is great. It explains why I haven't encountered the need to contact their customer service and support.

Positive

The setup is straightforward if you're familiar with accounting software. It takes about two to four hours to set up if you know the process. You provide information about the type of business you're running and your business profile. From there, they offer suggestions and load a chart of accounts tailored to your needs. It's a user-friendly setup process. If you're unfamiliar with accounting software, it may take you a couple of days to set up. It takes only one person f=to set up the solution.

The tool's pricing is extremely reasonable.

The solution is perfection. There's no software out there quite like it.

I have multiple use cases for this solution, both as a direct user for my business as a CFO and also as a consultant.

QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable.

The feature I found most valuable was the bank reconciliation feature within QuickBooks Online. It's an awesome feature that has the ability to integrate with other third-party applications.

As of right now, you cannot edit secondary lists in a batch feature. I would like to see that changed and that is one area of improvement that is high on my list of suggestions to them. The other would be just the importation of data. There's actually a really good third-party tool that I found that solves that problem.

I have been using QuickBooks Online for the last three years.

My impression is that it's a very stable solution. I haven't had any issues with outages. As a cloud-based system, it is always up and running.

My opinion is that this solution is certainly scalable. I would say that it can follow a company from a startup to a 25-million-dollar business. Once you get over 10 million, that's when you'd probably start evaluating. Whether or not you would need to move to something else after that 10-million-dollar mark will depend on your business and your processes. If you are just using it as a GL and you have a third-party app handling some of the more complex processes in with your business, QuickBooks Online could obviously scale significantly.

There are three to five users of this solution in my circle with plans to expand.

I would rate technical support a seven. They have good technical support, but sometimes you don't get the right person.

I'm a QuickBooks accountant, and as a consultant, I have access to a higher-tier level of support. So I get better support than just your run-of-the-mill standard user.

Neutral

The initial setup mostly depends on the type of your business. For me, the switch from QuickBooks Desktop to the Online version took probably a week.

On average it takes one to three people to set up and maintain.

The deployment was done in-house. I did it myself.

I would say that ROI is visible.

I would rate Quickbooks' pricing a ten, on a scale of one to ten, with one being expensive and ten being affordable. It is super affordable.

If you are not familiar with accounting, you should partner with a QuickBooks consultant because most likely your frustrations with the system are going to be based on your lack of knowledge of how to build the processes. If you partner with an expert to set up the process, you will have a much better experience.

I would rate QuickBooks as a solution for small to medium businesses a ten, on a scale of one to ten, with one being poor and 10 being excellent.

We use QuickBooks for our accounting.

It gave me excellent tracking of my finances.

I know it well, and it is easy to use. I know the online version, as well as the desktop version, and I prefer the desktop version. It's a little easier to use than the online version.

The area that I don't use as much is the area about reconciliation with the bank accounts. I do all of that manually. So, the area that they can probably improve upon is just better reconciliation with the bank accounts.

There are also a few little things that could be done better. For example, I'm running a 2019 desktop, and the support for it will go out of service at the end of May. They put these big red flags on your product that says you're out of the support window.

I have been using this solution for about 10 years.

It is good.

For my business, it's fine. Currently, we have four users. They include my bookkeeper, my accountant, myself, and my partner.

I have not used their support.

It was straightforward.

It was all done in-house.

It is a bit on the high side, but it is affordable.

I would rate it an eight out of ten.

I have used this product for my own accounting business and my clients' businesses in various industries for 20+ years. 

This product is for a low-cost comprehensive accounting package for a small business. It automatically provides industry reports without additional setup. 

It is an easy to use accounting software at a reasonable price. It is built for small businesses to track income and expenses, track sales tax and inventory, pay 1099 contractors, create and send invoices and estimates, manage bills and accounts payable. It has built-in industry reports and industry specific features (e.g., progress billing for contractors or tracking donor contributions for non-profits).

The ability to integrate outside apps is lacking (compared to the online versions) and ability to download bank transactions does not work as well as it should.

All versions of Intuit products for 20+ years. QuickBooks Desktop 2020 for 2 years 

No issues. I have never had a problem.

This product is intended for small businesses and allows for up to five simultaneous users, with a purchase of multiple licenses. If you need more users, you will need to upgrade to QuickBooks Enterprise.

Intuit has some phone and email customer support, but it relies on its online community support center for asking and answering questions about the products. Anyone can answer questions in the community topics, so the information is not always direct from Intuit.

I have used Intuit QuickBooks Desktop Pro in the past, but it did not have the more robust features that I needed for my business. The Pro version is a good starting point for a small business that has simple accounting needs, but it does not have as much reporting or tracking capabilities as the Premier version.

The installation is easy and straightforward. The automated software setup will prompt you to select an industry type and walk you through the setup. Some companies will find value in using a QuickBooks ProAdvisor to provide additional setup for their company.

I have only implemented through an in-house team. 

As a very low cost software, the ROI is usually met within in the first few months compared to more expensive software or a manual process (like Excel). 

The price is reasonable and can be bought in-store or online. The number of licenses needed is based on the number of people you will have working simultaneously.

In comparison to Desktop, I have only used other Intuit products, i.e., Pro, Premier, Enterprise, and Accountant. I have used other online options, such as Xero, and feel that they are not comparable products to Desktop. For most small businesses, QuickBooks Desktop is the best solution. I recommend Premier over Pro.

I would first evaluate if QuickBooks Desktop or QuickBooks Online would be the best option for your company. If you decide on QuickBooks Desktop, I would look to the online community or a ProAdvisor for help on setting up the best configuration for your company right from the beginning. Always start using a new product like this from the beginning of a fiscal year, not midyear, even if that means entering all the old data.