We are resellers of this solution so we facilitate technical services to our clients. We maintain Palo Alto for what we are responsible for maintaining, on the latest version of the software.
General Manager at a tech services company with 11-50 employees
Enables us to control the amount of bandwidth an application is allowed to consume and is extremely scalable
Pros and Cons
- "It's a monster, it's got so many beautiful features. We do deal with other firewalls and we've got a better idea of what other firewalls' capabilities are, any comparison with the Palo Alto I liked the quality of service on the applications that you can control the amount of bandwidth an application is allowed to consume. The best feature is the quality of the application quality of service."
- "In Africa, the technical support is probably not as good as in Europe and the USA because it's a specific premium support, partner-enabled premium support and all of that. But it's really good, I don't really have any complaints, it's fairly good. I'll give them 80%."
What is our primary use case?
What is most valuable?
It's a monster, it's got so many beautiful features. We do deal with other firewalls and we've got a better idea of what other firewalls' capabilities are. In any comparison with the Palo Alto, I liked the quality of service on the applications that you can control the amount of bandwidth an application is allowed to consume. The best feature is the quality of the application quality of service.
What do I think about the stability of the solution?
We haven't had any stability problems. Maybe once or twice the cache was released fairly quickly. There were no stability issues.
What do I think about the scalability of the solution?
There isn't a firewall on earth available at the moment that's more scalable than Palo Alto. It's in the tens of thousands. We are servicing clients and we tally all the users from those clients together and it's in the tens of thousands, maybe hundreds of thousands. We are a reseller, so I can only speak in terms of our clients. We have at least tens of thousands of users. Palo Alto is the most scalable firewall out there by far.
Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
May 2025

Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
How are customer service and support?
In Africa, the technical support is probably not as good as in Europe and the USA because it's a specific premium support, partner-enabled premium support and all of that. But it's really good, I don't really have any complaints, it's fairly good. I'll give them 80%.
How was the initial setup?
One of the reasons we chose the Palo Alto firewall is because it's probably one of the simplest firewalls to set up, it's very intuitive. We've done probably around 50 deployments and depending on the size and scope it takes around five hours but sometimes an implementation could take five months. It's very difficult to say how long it takes, but if you compare it with other firewalls, the implementation cycles of Palo Alto beat them hands down.
What's my experience with pricing, setup cost, and licensing?
The pricing and the licensing are pretty competitive at this stage. As a reseller, I would like to see the price come down a little bit so I can compete better against other firewalls because we do that all the time. Especially on these smaller firewalls and so on, we need to be a bit more competitive. Palo Alto is a company that focuses more on the high endS, high-speed class type of massive organizations and firewalls and so on, which is why they are the most scalable firewall. In Africa, the organizations tend to be smaller than you would get in Europe, the USA, China and those types of places so we tend to sell more of the smaller firewalls. Palo Alto's smallest firewall at this stage is very expensive which makes it difficult, but then again it's just not the area that they're really playing in. It still outperforms any of the other firewalls.
What other advice do I have?
It's a brilliant product, we periodically look at several other firewalls to stay on top of their capabilities and so on, and it's the best bang for your buck that you can get. Some of the other firewalls are starting to catch up. I implemented a baby, which could be regarded as a baby Palo Alto firewall. We pushed through in a single day with everything switched on, all the capabilities switched on, we pushed through 4.3 terabytes of data per day. Which is phenomenal for such a baby, little firewall, with all the capabilities switched on, it's absolutely mind-boggling that it handled that, and it did. It was at a university that we implemented it.
The advice that I would give is to partner with somebody that has the necessary skills to implement it. Buy from somebody that has proven skills to implement the product because if you don't have a partner to implement the product, that knows the product, and is qualified, it's pretty useless buying the product.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.

Module Lead
A stable product that can alert you quickly to firewall threats
What is most valuable?
Its Wi-Fi feature actually attracted me a lot. Also, sandboxing can be done.
How has it helped my organization?
Basically, on the server side, it alerts me to threats. We are working to begin reporting on this. It affects me a lot.
What needs improvement?
Some bugs, which will be rectified by Palo Alto in the next update.
For how long have I used the solution?
Almost one year.
What do I think about the stability of the solution?
No issues. I do not have issues with stability.
What do I think about the scalability of the solution?
For my organization, there is more than enough scalability for me. It is good for me. Exactly what I want.
How are customer service and technical support?
Their support is very good. For some features, which I don't know. I used to address these with the technical guys. They support me very well on this.
Which solution did I use previously and why did I switch?
I used to use ASA, which is now owned by Cisco. I feel Palo Alto is more advanced and has better features than ASA.
How was the initial setup?
It is not very complex, actually. Firewalls can handle it.
Which other solutions did I evaluate?
Yeah, I checked out other products, like Fortigate and Firepower. When we compared Palo Alto and FortiGate, the word from the community, which I came to know, was FortiGate was not stable. Though Palo Alto is slower than Fortigate. When we consider the long-term brands, Palo Alto is much more stable than Fortigate.
What other advice do I have?
It is one of the best services out there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
May 2025

Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Managing Director at Network Alliance Technology Sdn Bhd
Scalable, reliable, and good support
Pros and Cons
- "The stability of Palo Alto Networks Threat Prevention is good."
For how long have I used the solution?
I have been using Palo Alto Networks Threat Prevention for approximately 10 years.
What do I think about the stability of the solution?
The stability of Palo Alto Networks Threat Prevention is good.
What do I think about the scalability of the solution?
I have found Palo Alto Networks Threat Prevention to be a scalable solution.
How are customer service and support?
The support from Palo Alto Networks Threat Prevention is good.
What's my experience with pricing, setup cost, and licensing?
Palo Alto Networks Threat Prevention could improve by having consistent pricing at system levels.
What other advice do I have?
My advice to others would be to use Palo Alto Networks Threat Prevention for the perimeter of the network.
I rate Palo Alto Networks Threat Prevention a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:

Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Intrusion Detection and Prevention Software (IDPS)Popular Comparisons
Splunk User Behavior Analytics
Trend Micro Deep Discovery
Trend Micro TippingPoint Threat Protection System
Fortinet FortiGate IPS
Palo Alto Networks URL Filtering with PAN-DB
Cisco Secure IPS (NGIPS)
Cisco Sourcefire SNORT
Cisco IOS Security
Trellix Intrusion Prevention System
Fortra's Tripwire Enterprise
Proofpoint Identity Threat Defense
Zscaler Cloud IPS
Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the threats associated with using ‘bogus’ cybersecurity tools?
- When evaluating Intrusion Detection, what aspect do you think is the most important to look for?
- What is your recommended cost-effective solution to detect and prevent APT attacks?
- What product do you recommend for a Campus IPS appliance implementation?
- How do you use the MITRE ATT&CK framework for improving enterprise security?
- What are the pros and cons of Darktrace vs CrowdStrike Falcon vs alternative EPP solutions?
- Which alternative solutions (other than Darktrace) do you recommend for an SMB?
- Which is the best intrusion detection and prevention solution?
- What is the best IDPS security tool and why?
- What is Cognitive Cybersecurity and what is it used for?