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Leandro Soares Costa - PeerSpot reviewer
Coordinator of the Architecture Security Team at TOTVS
Real User
Top 5
Reliable with good IPS and helpful support
Pros and Cons
  • "You can scale the product."
  • "The initial setup is complex."

What is our primary use case?

We implemented the IPS solution and the DNS sinkhole blocking. 

What is most valuable?

For us, the IPS is very valuable.

It is stable and reliable.

The solution has helpful support.

You can scale the product.

What needs improvement?

The initial setup is complex. 

We'd like more APIs to manage programmatically the IPS to orchestrate it and
avoid logging into the graphical user interface console. We'd like to have some robots to manage the solution's tasks.

For how long have I used the solution?

I've been using the solution for about three years.

Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
May 2025
Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

It's a stable solution. We've never had any issues with our environment. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have about 30,000 servers using this solution. It's not for end-users; it's for computers, for servers. It can scale to meet your needs. 

How are customer service and support?

Technical support is good. We've been happy with them so far. 

How was the initial setup?

The initial setup was very complex as the solution does not have these APIs to facilitate the configuration. Therefore, we had to manage some scripts to perform the configuration.

Our deployment took, approximately, eight months.

What about the implementation team?

We implemented the solution with the help of a reseller.

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on a yearly basis. You simply need to pay the licensing fee and there are no extra costs. 

What other advice do I have?

We're a customer and end-user.

It's a pretty good solution. After three years, we haven't had any issues or concerns with our environment. The advice I can give is to implement it and to test it, as it's a really good solution.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mirko Minuzzo - PeerSpot reviewer
Business development manager for Palo Alto Networks at Westcon-Comstor
Real User
Top 5Leaderboard
A cloud solution for network segregation and automation

What is our primary use case?

We use the solution for network segregation.

What is most valuable?

The solution has many automation features.

What needs improvement?

There could be some firewalls with fiber optics interfaces.

For how long have I used the solution?

I have been using Palo Alto Networks Advanced Threat Prevention for one and a half years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. It can consume all firewall capabilities.

We have more than 2,000 to 3,000 users using this solution.

How was the initial setup?

The initial setup is very complex.

What was our ROI?

My customers, even those with private technologies, feel they made the right choice by going with Palo Alto—the numbers back this up as our revenue continues to grow. In Italy, we've seen significant quarter-over-quarter and year-over-year growth. This is the most compelling evidence that the market appreciates our product.

What's my experience with pricing, setup cost, and licensing?

The solution comes with a license.

What other advice do I have?

Palo Alto is one of the most advanced solutions in the market. No vendor is acting similarly at the moment.

The solution is suitable for automation and to protect the network productively. It has a reasonable cost in terms of investment because the price is not excessive in terms of security level.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
May 2025
Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
IT Infrastructure Manager at Jonah Energy LLC
Real User
The self-updating and self-alerting systems require very little management overhead
Pros and Cons
  • "Edge protection is a valuable feature."
  • "The pricing has improved with the newer generation of their Firewalls, but the price could always be lower. In comparison with other solutions, I believe they're quite competitive."

What is our primary use case?

We primarily use this solution for general user security and protection. In our organization, there are around 250 users, using this solution.

How has it helped my organization?

Its simplified management interface, self-updating, and self-alerting systems require very little management overhead.

What is most valuable?

Edge protection is a valuable feature. Also, WildFire I think has been the most valuable active protection against a zero-day.

It's also very intuitive and user-friendly.

For how long have I used the solution?

I have been using this solution for roughly five years.

What do I think about the scalability of the solution?

Both the scalability and stability of this solution are fine for our needs.

How are customer service and technical support?

The technical support is excellent; I would give them a nine out of ten — their response time could be better.

How was the initial setup?

The initial setup was pretty straightforward. 

What about the implementation team?

We had an SE help us with the installation.

What's my experience with pricing, setup cost, and licensing?

The pricing has improved with the newer generation of their Firewalls, but the price could always be lower. In comparison with other solutions, I believe they're quite competitive.

What other advice do I have?

If you're going to use this solution, you should have a professional set it up for you.

On a scale from one to ten, I would give this solution a rating of nine. They're cutting edge. They're one of the leaders in the industry, and they're continuously improving their product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist at Icall LTD
Real User
Has a user friendly interface and is easy to configure
Pros and Cons
  • "It's very easy to use and configure. What is nice about Palo Alto is that even if you don't understand how to use it, you can just click on upload and upload everything that needs to be blocked."
  • "The cost involves the price of the hardware, which is expensive. However, most of the Palo Alto solutions are expensive."

What is our primary use case?

We use it to upload, delete, and list what to publish on the net to block websites and even posts.

Recently, I blocked Adobe Acrobat Reader. When you install it on your PC, sometimes it contacts the internet and opens some posts. Thus, it can be easily hacked by a user on the internet. When you browse for this kind of list, you can easily upload it on Palo Alto without any difficulty.

What is most valuable?

It's very easy to use and configure.

What is nice about Palo Alto is that even if you don't understand how to use it, you can just click on upload and upload everything that needs to be blocked.

It also has signature-based prevention.

The interface is really user friendly. You can easily see what sites you have been blocking and their criticality. 

You can also capture packets from this tool, which is really nice.

What's my experience with pricing, setup cost, and licensing?

The cost involves the price of the hardware, which is expensive. However, most of the Palo Alto solutions are expensive.

These devices cost a lot here in Mauritius, for example, one device can cost approximately $4,000. The cost for the license would be in addition to this.

What other advice do I have?

I would rate this solution at ten on a scale from one to ten because I've never had any issues with it and have never been hacked.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1248363 - PeerSpot reviewer
Network Security administrator at a financial services firm with 5,001-10,000 employees
Real User
Has an easy deployment and good stability
Pros and Cons
  • "Everything has been okay with the solution. We are using all of the features."
  • "In terms of what needs improvement, the only thing I don't like is the support."

What is our primary use case?

We are in financial environment so we put it on premises and in the cloud.

What is most valuable?

Everything has been okay with the solution. We are using all of the features. 

What needs improvement?

In terms of what needs improvement, the only thing I don't like is the support.

For how long have I used the solution?

I have been using Palo Alto Networks Threat Prevention for eight years. 

What do I think about the stability of the solution?

Palo Alto is very stable. 

What do I think about the scalability of the solution?

It is scalable. We haven't confronted any issues.

How was the initial setup?

The deployment is easy.

What's my experience with pricing, setup cost, and licensing?

Licensing is yearly-based.

The pricing is higher compared to their competitors. I think Palo Alto is has the highest price.

What other advice do I have?

I would recommend Palo Alto to anybody looking for threat prevention. 

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Lead at pgascom
Real User
A scalable and stable solution with a good interface and easily manageable features
Pros and Cons
  • "I like the solution's interface."
  • "The technology firewall anomaly network could stand improvement."

What needs improvement?

The resource consumption should be addressed. The technology firewall anomaly network could stand improvement. 

The pricing could be better. 

For how long have I used the solution?

We are currently using Palo Alto Networks Threat Prevention.

What do I think about the stability of the solution?

Our network and the stability are good. Authentication of the location is stable. Nothing is changed.

What do I think about the scalability of the solution?

The solution is scalable. 

What's my experience with pricing, setup cost, and licensing?

The pricing could be lower. 

What other advice do I have?

I like the solution's interface.

The features are very easy to manage. The firewall is responsible for a host of tasks, as we use it for the monitoring of high power systems. The configuring of agents is easy. 

I rate Palo Alto Networks Threat Prevention as a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1248363 - PeerSpot reviewer
Network Security administrator at a financial services firm with 5,001-10,000 employees
Real User
User-friendly, offers interesting features, has good URL filtering, and good threat prevention
Pros and Cons
  • "The most valuable features are that it's user-friendly, has interesting features, URL filtering, and threat prevention."
  • "Palo Alto's maintenance needs to be improved."

What is our primary use case?

Our primary use cases for this solution is content fileting and threat prevention. 

What is most valuable?

The most valuable features are that it's:

  • User-friendly 
  • Has interesting features 
  • URL filtering 
  • Threat prevention. 

What needs improvement?

We use four Palo Alto solutions in stand-alone mode and but it's hard to use when I use it in Panorama. Palo Alto's maintenance needs to be improved. 

For how long have I used the solution?

I have been using this solution for a year and a half. 

What do I think about the stability of the solution?

Palo Alto is quite stable. It's better than Cisco. We've had many issues with Cisco and experienced many bugs. 

How are customer service and technical support?

We've contacted customer support. I would rate them a six out of ten. 

How was the initial setup?

The deployment was straightforward. It wasn't difficult for us. 

What about the implementation team?

We used a consultant for the deployment. They helped us to deploy the device. We were satisfied with their service. It's not as good as Cisco support. 

What other advice do I have?

I would recommend this solution. It's stable and doesn't have many bugs. 

I would rate it an eight out of ten. 

In order to make it a ten, they should improve their technical support. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1298478 - PeerSpot reviewer
Presales Engineer at a tech services company with 1,001-5,000 employees
Real User
Easy to configure and easy to operate with great stability
Pros and Cons
  • "For those who want a next-gen firewall that's easy to configure and easy to operate, I think you should go for Palo Alto."
  • "The documentation needs to be improved. I need better information about how to configure it and what the best practices are."

What is our primary use case?

Our primary use case is to have as a gateway.

What is most valuable?

The dimensions is one of the most valuable features. WildFire is the sandbox solution from Palo Alto. No other sandbox solution can match WildFire.

What needs improvement?

The documentation needs to be improved. I need better information about how to configure it and what the best practices are. 

For how long have I used the solution?

We have been using Palo Alto Networks Threat Prevention for a year. 

What do I think about the stability of the solution?

I don't have any stability problems with Palo Alto. Palo Alto is one of the greatest products in terms of stability. Compared to other solutions, Palo Alto is the most stable. 

What do I think about the scalability of the solution?

I think it's very scalable, but in terms of the firewall, you need to define first where the firewall is located. You can deploy it anywhere, but it really depends on the environment of the customer.

How was the initial setup?

The initial setup was not so complex but not so simple. It depends on the requirements of the deployment. Sometimes it should be simple but sometimes you need more knowledge to connect the device.

The deployment can take around one month. Sometimes the project manager wants to extend the session with the customer and maybe upgrade the migration. Then he asks the customer if there are any problems or is there are any additional issues that come up after the migration. In terms of the configuration, it takes less than five days but in terms of the project, we saw more cases that took around a month.

We only need a project manager and engineer for the deployment. Some deployments require additional engineers. From our customer's side, we usually discuss the deployment with the security team. 

What other advice do I have?

For those who want a next-gen firewall that's easy to configure and easy to operate, I think you should go for Palo Alto.

Palo Alto is a bit pricy compared to different models. Customers try to compare the price between other solutions, like Fortinet, Cisco, and Checkpoint. 

In the next release, I would like for Palo Alto to work on email protection. 

I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros sharing their opinions.