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Master Consultant - RedHat & Oracle Cloud, Virtualization , Automation at a computer software company with 1,001-5,000 employees
Consultant
Top 5
Provides a good time to solution and operational standards, and the support team is knowledgeable
Pros and Cons
  • "The most valuable feature is the time to solution."
  • "There is room for improvement with the handling of the Temp IO, which is often used for JOIN statements."

What is our primary use case?

We have two primary use cases for Exadata. The first is for a financial services company, which is an online bank. We use this product for all of their transaction processing. In their locale, they have a lot of transactions related to the automotive industry.

What is most valuable?

The most valuable feature is the time to solution. 

The standard deviation that comes with it is helpful.

We appreciate the operational standards, which includes patching at least two times per year. This keeps it secure and up to date.

What needs improvement?

There is room for improvement with the handling of the Temp IO, which is often used for JOIN statements. In my experience, rather than being handled by flash memory, it is being done using the hard drive. This slows it down a lot in certain cases. The reason this happens is that Temp IO often has a lower priority when compared to transactional operations such as Write Vault, Redo Vault, and Commit. This means that it can never get enough "attention" to be placed in flash memory.

The entry-level pricing is too high for the smaller shops.

Some additional built-in automation would be helpful. Some automation already exists in the software deployment process, but different components are handled differently, so more automation would be an improvement.

For how long have I used the solution?

We have been using Oracle Exadata for about nine years, since 2011.

What do I think about the stability of the solution?

Stability-wise, I would rate this product close to ten out of ten.

What do I think about the scalability of the solution?

Oracle Exadata is very scalable.

When one of our customers such as a bank employs one or more Exadata machines to handle database work, it means that the whole bank could be using it.

How are customer service and technical support?

The technical support from Oracle is pretty good. It could be better at times but for the most part, they are knowledgeable.

How was the initial setup?

The initial setup always comes with some complexity because it needs a lot from the customer to prepare the site, network, firewalls, and the rest. The deployment is always complex.

Preparing for deployment can take a couple of months, again depending on the requirements. There are standard things that have to take place, such as allocating space in the data center and making sure that the power, cabling, and switches are there. Once everything is in place, the software installation will take two or three days.

What about the implementation team?

My team handles the deployment for our customers.

What's my experience with pricing, setup cost, and licensing?

The licensing is the same as it is with other Oracle products, which depends on how many CPU cores are activated. In addition to that, there are storage licenses that are needed. All things considered, the price of this product is fairly high, as is always the case with Oracle.

What other advice do I have?

This is a product that I can recommend, although there needs to be a clear understanding of the use cases because Exadata doesn't come cheap. There is the requisition cost, the cost of support, costs for maintenance, and none of that is cheap. As long as there is a solid reason why Exadata is needed in the organization, I would definitely recommend it.

My suggestion for anybody who is implementing this solution is geared towards the in-house DBAs as opposed to customers in general. DBAs tend to handle Exadata the way they would any Oracle database, which is not the way to do it. Many of them have been working with Oracle databases for their entire career, and often, training on Exadata is necessary to get it working properly.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Adriano-Simao
IT System Integrator at a financial services firm with 201-500 employees
Real User
Top 5Leaderboard
A stable computing platform with a useful reporting feature
Pros and Cons
  • "Before using this machine, we took no less than two days to run a report. Now, we can do it within five hours. So, there is a lot of improvement."
  • "The integration with third-party applications regarding access management security could be better."

What is most valuable?

Before using this machine, we took no less than two days to run a report. Now, we can do it within five hours. So, there is a lot of improvement.

What needs improvement?

One of the things that we are facing during these few months is how you manage the people environment, and it's something that we have to explore to understand what is happening inside these machines. 

We are facing some problems with authentication. I believe that we are not familiar with the Oracle virtual machines. That's why we need to improve ourselves to better understand what is going on inside this environment. 

The integration with third-party applications regarding access management security could be better. I would like that to be included and be available the first time. Most of them, we need to buy later, and we would like to have these components when we're actually testing if this component.

This is one thing that we are facing here in our environment. The integration becomes very difficult, and most of these features are not available the first time when you finalize the integrations.

For how long have I used the solution?

I have been using Oracle Exadata for about six months. 

What do I think about the stability of the solution?

Oracle Exadata is a stable solution.

How are customer service and technical support?

On a scale from one to ten, I would give Oracle technical support a seven. The involvement of Oracle's people is something that they have to improve because they are operating in very poor countries. We need to clarify with them because the technical people's availability must be well organized for the job to go smoothly. 

Another thing is the language. We speak Portuguese, and the technical people don't speak another language. It starts to get very difficult to work like this. We are not English, and they are not English, and it becomes very difficult to communicate. 

They are the ones with the solution, so they are brilliant at working with Oracle. We can solve all the issues. They have time to share their experience with us. That's one thing that I stated to those guys working on this implementation.

How was the initial setup?

The initial setup was straightforward. But this particular situation is different because we are not talking about putting it on and going into production. We have to move the initial systems to these environments. 

We need to convert some systems to be compatible with those environments. The main challenge is the IT infrastructure. It is not like we buy it, open it, create and edit it. We need to move, and that is the challenge. Right now, we are in the middle of finalizing this movement with migration from legacy to the new environment.

From a technical point of view, it didn't take long because it's straightforward. We started and went step by step until the end or until the machine was available for migration. It was very simple.

What about the implementation team?

We worked with a technical team from Oracle, and our partners supported us and helped us do that. But most of the time, it was between my team and Oracle.

What other advice do I have?

On a scale from one to ten, I would give Oracle Exadata ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vice President & Head of IT Governance at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Easy to use, simple to install, and scales very well
Pros and Cons
  • "The product is flexible."
  • "The solution could always be more stable and more reliable."

What is our primary use case?

Basically, we simply use the solution to store our own database. We run more than 135 applications in our bank and we use Oracle to hold the data.

What is most valuable?

The solution is extremely stable. That's one of the main reasons we are using it.

The product is flexible.

It's a fairly easy-to-use solution.

The solution scales quite well and always meets our needs when we need to extend it.

The product is very easy to install.

Technical support is quite good.

What needs improvement?

The solution could always be more stable and more reliable. The more they work on this, the better the product will be. That said, for the most part, right now, it's pretty good.

For how long have I used the solution?

I've been using the solution for two years. It hasn't been that long just yet.

What do I think about the stability of the solution?

The stability has been very good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable and the performance has been great.

What do I think about the scalability of the solution?

The solution offers excellent scalability. It's one of its great selling features. We never have to worry about it not having enough capacity for our needs.

Currently, we have about 8,000 end-users on this product.

How are customer service and technical support?

Currently, we're quite happy with Oracle's technical support, If we weren't we would definitely let them know. However, at this time, they are helpful and responsive.

How was the initial setup?

The initial implementation is quite simple and straightforward. It's not difficult or too complex for someone to handle. A company should have no trouble with the setup process. 

For us, the deployment process took around three days. That was just to have all of the planning and other stuff in line and ready to go. Everything all together - including the migration, et cetera, should be three to five days, or something in that ballpark.

We have about 35 people in IT that can handle any maintenance tasks required.

What about the implementation team?

For the initial setup, we do have an integrator. There are three parties involved with the implementation process. There's Oracle, then the distributor, and finally, the party that was contracted for implementation.

What's my experience with pricing, setup cost, and licensing?

We are under contract and pay a license to Oracle. I cannot speak to the exact amount.

Which other solutions did I evaluate?

We've mostly been using Oracle for our systems, however, we do use MySQL for our verification. 

What other advice do I have?

We're customers and end-users of Oracle.

We are using the latest version of the solution. I cannot speak to the exact version number, however. 

I'd rate the solution at an eight out of ten. We've mostly been quite happy with its overall capabilities. I'd recommend the product to other users and companies.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Database Administrator at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Industry leader, updated features, and has effective customer support
Pros and Cons
  • "Oracle is known to be the number one in their industry; the help and support, the features they are giving the clients comparing to other databases, the new technology, the provide a good solution."
  • "We need a monitoring tool which can in one place, where we can manage, monitor the entire Exadata components."

What is our primary use case?

We use the solution for financial data purposes which runs at our warehouse.

How has it helped my organization?

We have had the benefit from the reduction of almost one terabyte of data from using the querying function.

What is most valuable?

The feature that allows querying the storage server is great. The solution can handle heavy workloads, always has updated features, fast response times, and many tasks are automated. Furthermore, if you want to do the consultation, instead of maintaining the multiple test systems, or multiple on-premises services, you can use virtualization and you can use it.

What needs improvement?

A few improvements can be made such as better resource optimization, virtualization where you can see the virtual machine on top of the Exadata, the ability to limit CPUs, and reduced license costs. 

We need a monitoring tool which can in one place, where we can manage, monitor the entire Exadata components. Currently, we have multiple tools for different components to check and verify but one would be a benefit.

For how long have I used the solution?

I have been using the solution for more than eight years.

What do I think about the scalability of the solution?

If needed you can scale it up. In terms of CPU and memory, we increased the memory and CPUs to accomplish this. You are limited from the hardware you have, increasing the performance of your hardware allows for increased scalability.

How are customer service and technical support?

There are times when there are complicated problems and we have reached our limits and cannot solve them. This is when we have contacted the support. When this has happened, their team has been good at resolving our problems. Whenever we had these issues we worked with them and they were able to have an answer within a 12 to 24-hour time frame.

How was the initial setup?

The setup was not too complicated. We followed the standards install and we didn't see any big issues. We did try a few different versions and some of the migration can be a little bit labouring but we didn't face any data challenges.

What's my experience with pricing, setup cost, and licensing?

The licensing can be a bit expensive because you need to have certain tools enabled that require them.

What other advice do I have?

Oracle is known to be the number one in their industry; the help and support, the features they are giving the clients comparing to other databases, the new technology, the provide a good solution. They are number one, in my opinion, I strongly recommend the product.

No product is ever perfect, there is always room for improvement and because of this I rate Oracle Exadata an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Anand Kumar Singh
Enterprise Architect at TechnipEnergies
Real User
Top 5Leaderboard
Good performance, security, and technical support
Pros and Cons
  • "The performance of the data is the most important part."
  • "The management monitoring tools are quite important and an area that needs some improvement."

What is our primary use case?

We are using Oracle Exadata as a warehouse for historical reporting to provide the historical data that can be utilized by Power BI for reporting.

How has it helped my organization?

This solution meets all of my expectations.

What is most valuable?

The performance of the data is the most important part. It's quite good, and the security features are also quite good.

What needs improvement?

The management monitoring tools are quite important and an area that needs some improvement. The monitoring or consoles that are available should be available across the platform, and not only seen when logging onto the server.

The availability of the monitoring should be responsive and available all of the time.

I am planning to switch from Oracle Exadata to one of Microsoft's solutions, such as Synapse Analytics, to improve the performance. 

We have our Power BI and other parts in the cloud. 

The Exadata, being on-premises, creates problems at times because of the gateway.

I recommend that Oracle come up with connectors that can be utilized by Oracle Exadata to convert the data that we have in Oracle to MySQL. We can extend the reach of Exadata to other toolsets.

For how long have I used the solution?

I have been working with Oracle Exadata for three years.

What do I think about the stability of the solution?

It's stable and I have not experienced any issues.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

I have been working with Oracle support for the last 15 years. I have no issues with support.

How was the initial setup?

The initial setup was done by my infrastructure team and I don't think that they found any difficulty in it. They are knowledgeable in Oracle, so they didn't have any problems.

What's my experience with pricing, setup cost, and licensing?

We are okay with the licensing, as it's not much. Oracle is always costly but it's fine.

What other advice do I have?

The ecosystem that we have in our company is majorly Microsoft-based. When I refer to power BI or other integrated tools, they are by Microsoft.

I would certainly recommend using Oracle. They have their cloud applications and I would say that it is not a good idea to go with an on-premises deployment. My suggestion is that people go with OCI instead.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Data Value at Innova-tsn
Real User
Good business intelligence and analytics with pretty good stability
Pros and Cons
  • "The business intelligence is very good."
  • "The customization can sometimes be difficult to achieve."

What is most valuable?

We used to work on business intelligence projects, so we really enjoyed the service-like performance.  It's been great.

The business intelligence is very good.

We have found that the analytics environment is excellent.

What needs improvement?

We've discovered that the solution is quite a complex product, which can make it difficult to sell. Snowflake, for example, is simpler and therefore an easy sell.

The customization can sometimes be difficult to achieve.

For how long have I used the solution?

We've been working with the solution for a very long time. It's been more than 15 years personally and at least 15 years at this company, so it's been well over a decade at this point.

What do I think about the stability of the solution?

We don't deal with bugs or glitches and the product doesn't crash or freeze. The only real issues we come across are related to customization. It's quite stable. We haven't had problems.

What do I think about the scalability of the solution?

We have about 100 people using the product currently.

Our clients are quite sizeable companies.

How are customer service and technical support?

I've never used technical support and therefore can't really comment on their responsiveness or level of knowledge. I have an internal team that assists with troubleshooting as necessary.

Which solution did I use previously and why did I switch?

As a consultancy, we work with a variety of products. This includes Oracle and Snowflake, for example.

How was the initial setup?

We are an integrator of the solution. Our clients are sizeable companies, and there are several providers involved in different projects with Exadata. We're not the only administrators. 

I personally haven't handled an installation. We're mostly focused on projects related to BI and analytics. Someone else handles the setup and we just use the product or have our clients use it. I don't have a sense of whether the implementation is difficult or complex or how long deployments take.

What other advice do I have?

We are a consultancy. We are partners with Oracle, with Snowflake, and with other vendors, software vendors.

We work in different deployment models with our customers. We try to fit our customers' needs. It depends on the customer and the project in terms of which deployment model we'll recommend or use.

Overall, I would rate the solution a nine out of ten. It's very good. We've had a great experience using it over the years.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Mohammad Furqan
Technical Analyst - Oracle at Techaccess Pakistan
Real User
Top 20
Smart Scan feature is very capable and has great data retrieval rates
Pros and Cons
  • "Exadata is also a very stable environment. Their Smart Scan feature is great for every banking environment and financial institutions willing to implement it."
  • "It would be good if Exadata made some new features available regarding data retrieval and speed capacity functions."

What is our primary use case?

My primary job on Exadata is working with the Oracle engineer whenever a customer makes a patching request. We engage with the Oracle engineer regarding Exadata patching in a quarterly manner, around every three months. I collaborate and communicate with our customers daily regarding these activities on Exadata.

What is most valuable?

On our customer side, we deploy Exadata X7 and Exadata X5. We work on our customer's side with Exadata patching on Exa 5 and Exa 7, and with an Oracle Enterprise Manager regarding monitoring purposes.

Their monitoring tool is available in the Exadata environment where you can easily monitor all things in the Exa tech support and if there is any issue present in Exa, you can easily fix it.

We are willing to migrate our customers to Exadata X8 since this is a new version of Oracle Exadata.

Their Smart Scan is a very capable feature with a great data retrieval rate.

What needs improvement?

It would be good if Exadata made some new features available regarding data retrieval and speed capacity functions.

For how long have I used the solution?

I have been using Oracle Exadata for one and a half years.

What do I think about the stability of the solution?

Exadata is also a very stable environment. Their Smart Scan feature is great for every banking environment and financial institutions willing to implement it. 

What do I think about the scalability of the solution?

It is a very scalable environment.

How are customer service and technical support?

Our customers are very satisfied regarding Exadata because when we raise a call with Oracle regarding any issue their response is very prompt, within 5 minutes. And an engineer is available for working on the issue.

How was the initial setup?

The initial setup was very easy and took two to four hours working on it because this is an engineer system. So the Oracle engineer and the ACS team worked on it and on the on-premises database to migrate to Oracle Exadata.

What other advice do I have?

In our current situation it is not bad, it's a very capable and very comprehensive solution.

On a scale of one to ten I rate Exadata a ten!

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Manish Raj
Solution Sales Specialist at a tech company with 5,001-10,000 employees
Real User
Top 20
Stable with low latency and good technical support
Pros and Cons
  • "The performance on the databases is good."
  • "The setup is a little bit complex. We would like to see the installation part get easier."

What is most valuable?

The performance on the databases is good.

You get less timing and latency with this product. When you compare the solution to some other devices as compared to this Exadata, the latency units are very high on them. When you talk about the performance of this specific solution, it's excellent.

The solution is very stable.

The scalability is good.

Technical support is helpful.

What needs improvement?

The setup is a little bit complex. We would like to see the installation part get easier. Also, this installation is only for the OEM. They need partners.

Some liberty should be given to the customer when we talk about licensing. They should work to make it more flexible and give customers more options.

For how long have I used the solution?

I've been using the solution for almost five and a half years.

What do I think about the stability of the solution?

The solution is very stable. The performance is good. there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability of the solution is quite good.

How are customer service and support?

Technical support is fine. It is okay.

Which solution did I use previously and why did I switch?

We are only working with Oracle. We haven't used a different solution. 

How was the initial setup?

I didn't handle any aspect of the initial setup. That said, it's my understanding that the initial setup is a bit complex and difficult.

What about the implementation team?

We are not doing the installation right now. Everything is done by Oracle only. Exadata doesn't get involved in it.

What's my experience with pricing, setup cost, and licensing?

When you talk about the pricing, the pricing is on the higher side. That said, if you're looking for good performance, then you definitely need to pay the price. Therefore, the price is reasonable.

What other advice do I have?

We are a distributor. We are a global distributor for this Oracle, and we have a partnership with them.

If you're looking for excellent, performance Exadata is definitely the best option to go for.

I'd rate the solution at a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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