Oracle Enterprise Manager Room for Improvement
The older version of the product works with Flash technology. Although the latest version works with Java, it still requires Flash technology. It should utilize only a Java plugin to visualize your dashboard. Additionally, It is complicated to run it on Google Chrome.
View full review »SM
Suresh_M
Database administrator at SSnC
The product must improve its support team.
View full review »The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement.
Buyer's Guide
Oracle Enterprise Manager
March 2024
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool. The interface offered by Oracle Enterprise Manager needs to be more user-friendly.
JL
James Lui
Team Lead - Oracle Applications DBA at a energy/utilities company with 1,001-5,000 employees
Reporting and statistical charting is largely still left up the end-user to develop custom solutions. The newest releases support reporting through the Cloud Analytics, SaaS service. Reliance upon BI Publisher will eventually be depreciated. The actual product inventory discovery and configuration process has improved, but is still fairly convoluted and requires multiple pre-requisite setup steps to be completed, requiring numerous Cancel, Go back and set something else up, then Return to the process you were performing types of process flows. It works really well if all the technology stack layers are current releases, but the more heterogeneous the architecture is, the more you will spend more time configuring outlying systems, or systems that aren't quite up-to-date.
The OAM array of offerings is quite numerous, so when you first try to navigate the menu offerings, you'll experience 7 to 10 layers of click-throughs to find what you may be looking for in the mass number of options. There is currently a hybrid UI between the Cloud Classic menus and the revised OCI v2.0 menus that has many duplicates, but are found using different navigation paths, which can be confusing. While the main dashboards are fairly clear, there are often click-throughs that lead you down not so clear breadcrumb trails during your navigation. One thing that is particularly annoying is when a Cloud Management component itself fails (such as a Cloud Agent, or a discovery job) you will still need a 2nd monitoring system, such as OEM to watch for the failed Cloud service target. Sometimes simple operations like checking for a failed backup set in OAM are not at all straight-forward and need to be programmed individually by the customer, rather than being available as a simple template to be activated, as expected.
View full review »AK
Ashish Kothalkar
Manager Oracle Apps DBA /OCI Architect at Wipro Limited
We have encountered performance issues when the load is huge.
View full review »CB
Chris Bradham
Senior Technical Director at AEM Corporation
Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different. In desperate need of a single patch or a simplified process at a minimum. OEM 13c is out and we have it installed. There seems to be some potential bugs associated with implementing third party certificates and the Tuning Advisor so just something to consider before upgrading.
One new issue came up recently. We upgraded to 12.2 and went with a container/pdb model for each database. After doing so, some of the functionality gets a little tricky with OEM. For some things you need to be in the PDB to work and for other things you need to be in the cdb$root. You can create SQL Profiles through OEM but dropping them through OEM has become a point in futility. Instead, we are doing more manual SQL Tuning Advisor functional through sqlplus which works well.
View full review »AH
AbdulHameed
Database Administrator at ZTBL
The tool's pricing is costly.
View full review »AM
Alwyn Musson
IT manager at EDUNET COMPUTING RESOURCES
The solution’s pricing could be improved.
View full review »The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java.
Also, better mobile access would be useful.
View full review »Lots of other OEMs we can integrate, but there are very few variants that we can bind and see and monitor from OEM Enterprise Manager. In that case, Oracle can increase the addition of other OEM devices that we can integrate into enterprise management.
There are limited numbers of other OEM devices that can be integrated into enterprise management that can be scaled by Oracle by adding other OEM devices to enterprise management.
View full review »SC
Scot-Conrad
Principal Oracle Applications DVA at a tech services company with 501-1,000 employees
In my opinion, rather than a younger DBA, think the user interface could be improved.
I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I find that navigation to be a little bit tedious. For instance, you might wonder, "How did I get there that time?" " Oh, I got there a different way" the next time. It would be easier for me to remember if there was only one route to get there.
This is my point of view. If you spoke with a younger DBA who has just started, they would have no trouble at all. When you have been doing something for the past 30 years, or how you learned to do it, or how you learned to learn when you were younger versus what they are doing today.
SR
Sharique Rizvi
Member of management at Cyprobes
The tool is expensive.
View full review »SK
SK26
Technical Consultant at a computer software company with 51-200 employees
Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required.
In the future releases of Oracle Enterprise Manager, I would like to see the product offer the ability to its users to scale up the solution whenever required.
As it is, this product has so many features. We have yet to explore its full potential. There is one feature that tells you how long the query has been running. It would be nice if they could introduce a GUI feature in the performance monitoring section that shows when the query will finish. We can see when it started by looking at the session history. People are looking at you to tell them when will it finish. It would be nice if there is a GUI feature that tells you the start and the finish times. That way you can set the right expectations.
View full review »I would like to improve the cost.
View full review »The solution’s stability could be improved.
View full review »Oracle Enterprise Manager could improve the monitoring types and the graphics.
View full review »The latest release, 13c, which I think came out in December, has additional enhancements in the areas of security, management, creation of users, and different level of functionality. It's much better than before, which was very limited and the majority of users created with the tool were forced to have more privilege than they should have. We're currently working on upgrading to 13c, and I'm looking forward to seeing whether that will apply for our environment.
View full review »In my opinion, this product needs to improve its performance.
We need to have more detailed monitoring when certain services extend beyond a particular time frame. For example, if it goes beyond 60 seconds, we want to get an alert saying something is wrong. Anything that can self-optimize itself would be a great feature. For instance you put an SQL and if this tool can give us a recommendation stating that this SQL doesn't seem to be optimized and so you may run into issues for this feature. Thus, a self-optimization feature would be good.
View full review »GR
Gichuru Riria
ICT officer at BASABA
The deployment is not straightforward.
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Prerak Trivedi
Consultant at a energy/utilities company with 10,001+ employees
Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall.
View full review »The interface could be more friendly for basic users.
View full review »It could improve in some areas like the screen. It's not so clear for the novice, when a new person looks at the screen he/she may not really understand where to start first. They could make that process a little easier, so that even a novice who starts using it can at least have the basic idea what to do.
View full review »We are expecting new functionality in the billing aspect. In respect to the engineering sector, there is a need to include the performance part in the management side.
Still, there are lot of improvements that need to take place. For example, we are expecting basically a vertical solution for the engineering industry in terms of federal and department transportation solutions. We are expecting this in the product. Right now, there is no such type of product with which you can generate this solution.
View full review »Technical support could be faster.
View full review »Oracle has made a pretty complex system, which has made us want to explore other options.
The solution has a very large resource system. It's too big. There are too many items.
The solution has too many licenses. If you want to monitor the MSS or the other tasks, they want you to use their license. However, it's a very expensive license. Oracle is a very big company. The database is the number one product in Oracle, and in the world. They don't need to charge for the adjusted monitoring tool. They already are making so much on licensing elsewhere. I don't like it.
The initial setup is rather difficult.
It would be ideal if Oracle offered something that was open-source. They don't yet offer an open-source database. We would like to have the freedom to monitor in-house.
The solution does not scale at all.
View full review »Sometimes the solution can be quite difficult in terms of when you want to deploy agents.
You need to go through the Oracle documentation in order for you to be able to deploy an agent. Sometimes it just takes a long time, however, the thing is there is the overall concept of deploying. I don't think it is a problem, for the most part.
That said, for someone who is starting to use the product, it takes quite a long while for you to get to know and understand the actions. The issue is the solution has got so many items and products for you to use. You just need to basically get to what you want.
There's a lot of documentation to go through as a new user.
It takes a while for a new user to get the hang of the product.
View full review »My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now.
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We would love to see a migration utility for EM jobs. I've been a proponent for consolidating all database tasks from outside schedulers into Enterprise Manager Jobs. The challenge is if there is an upgrade to EM12c, this must be migrated manually and the interface is almost exactly the same as we had back in EM10g. Some improvements would be greatly appreciated.
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TK
Tebogo Tico Kamati
Systems Analyst at a government with 201-500 employees
We are facing a problem due to the upgrade of TLSv1.2. We cannot access OEM currently. We have to upgrade our server to the latest version to be compatible with the security layer of TLSv1.2.
The solution is not as simple as people say it is. We need to be trained in it. It is supposed to manage the whole infrastructure. Currently, I'm using it to manage only my databases and Oracle applications. Oracle must provide some training courses to use the solution.
When we procure Oracle products, they should include training courses. Oracle is responsible for training the users before installing the software or the hardware. Other products provide training.
GA
Gokhan Atil
Database Architect, Oracle ACE Director at Bilyoner.com
It's better to have native agents specially when monitoring legacy systems. So the agents can consume less resources.
View full review »The features that I'd want to use in Enterprise Manager would be in and around the diagnostics and tuning area of the database. Again, that is an additional license. Whilst I can get Enterprise Manager, I can do certain things with it, the really, really high-value part of Enterprise Manager requires additional licenses. So I'd like to see more advanced functionalities that, frankly, don't require us to spend more money.
View full review »it would be helpful if OEM is integrated with OBIEE reports and free report viewer without a license.
View full review »I would like to see Oracle address the multi-data center monitoring and management in a more seamless way where management services are easily spread across the data centers like they can be today, but address the single database repository that can only exist in one data center at a time.
View full review »The reports are very busy. Once you understand the information it was great, but initially it was not very user friendly.
View full review »The Adaptive Settings descriptions could be clearer. 95% percentile, etc. is not clearly specified.
View full review »We use it mostly for the connection to the databases. It could be the version I'm on, but we seem a little limited on what we can do for monitoring for the middleware.
View full review »It can be a process hog sometimes. When I do leave it running, the CPU fan kicks on, and I can hear it running. Otherwise, it's a great tool.
View full review »It's quite user-friendly when integrating, but when propagating user access and agents, it's not so intuitive. I'm using 12.1.0.3, I believe, and there seems to be a log of bugs that haven't been worked out.
View full review »I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager.
View full review »I think maybe we have to streamline further. It is just that everything out of the box. It is not really...
We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product.
View full review »Performance tuning tools need improvement.
View full review »The SQLrun sometimes does not work, and it crashes most of the time.
View full review »Enterprise Manager is not easy or for the faint of heart. It is extremely robust, and hence very complicated to set up and maintain. A tool like this requires a company to put a lot of eggs in small number of baskets. Creating an environment to maintain five or more nines is complex and expensive.
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UI is the part that I like to see improved in the future.
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SS
reviewer1447671
System Administrator & Oracle DBA at a government with 10,001+ employees
The user interface is not very interactive. It needs improvement.
View full review »There are functional areas were you have extensions. Those extensions, or plug-ins, are one way to incorporate more products.
There are extensions that are available.
View full review »If it had more drill-down facilities, that would be great. We found that sometimes, if you drill down into certain views, it's slow and it's very costly, so we avoid doing those kinds of things. They need some improvements in that area; to optimize those drill-downs.
View full review »One of the things I'd like to see is for profiles to be dynamic. That would be really great, where you don't have to tell the user, "Stop whatever you're doing and restart your job." To me, that would be highest on my list of improvements.
One of the drawbacks that I don't like is, quite often you'll see that the agent will show a status of Pending. When you try to refresh it, it'll stay Pending, which is kind of weird because you can still connect there. I did some Googling and it looks like there's a little issue there, where the agents aren't always up-to-date. Sometimes you have to go and stop the agents and restart the agents.
Other than that, I love the product.
View full review »Every release, they seem to move the navigation and you have to retrain your entire DBA staff. Maybe the user interface could be more consistent between releases. For every minor and major release, it usually jumps around all over the place.
View full review »What I would love to see in Enterprise Manager is more support for the hardware, more support for Bare Metal. Right now I can do Bare Metal deployments with Linux and OVM and that's an awesome capability, but I would love to see more functionality with Solaris. I'd also see more change functionality in Enterprise Manager. It's a great tool for monitoring an ODA, Oracle Database Appliance, but it doesn't let me change the database appliance, as an example.
View full review »I have been using OEM 13c which is their latest release and I would have expected that the product would have been more stable and should not have bugs for very simple things like CPU utilisation or amount of physical memory on Linux hosts. These are very fundamental metrics to monitor and should not be an issue. These are not a new features and I would have expected a much better release of the product.
View full review »We've had a lot of struggles patching automation. There's no good log file that you can debug. We have to go back to the account managers and work with Oracle internals. I'm hoping that 13c will bring something better on that front.
View full review »I think with the documentation there could be improvements. Although the core database compliance functionality is well documented some of the other areas of compliance aren't for example the Real Time monitoring rules. Also, further information on how compliance rule data is collected from repository to agent would be helpful and would assist when digging into the Oracle Enterprise Manager repository for building BI reports using BI Publisher.
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Prior to Oracle Enterprise Manager 12C I would have said the UI could be improved, however this has achieved in Oracle Enterprise Manager 12C which has a new and improved UI.
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AS
reviewer1480089
Manager Database at a real estate/law firm with 1,001-5,000 employees
In my experience, the monitoring could be improved.
If the solution had an auditing feature, I would not look into other software, for example, Imperva or IBM Guardium. These other solutions have an audit feature and monitoring together, this one is strictly monitoring only. Oracle does have a separate product for auditing, which is very expensive.
View full review »Metrics settings could be improved to be more intuitive.
Installation process could be easier.
There could be better configuration documentation.
View full review »It needs to support the Database versions lower than 10.2.
View full review »There are a lot of plugins. I would like to see more and more plugins for different software. Most of them are third-party software. If Oracle Enterprise Manager could provide a standard web service to interface with any application, that would be ideal.
I don't think anybody can walk on water. Software is buggy and that's the nature of the beast.
View full review »I would probably like to see more plug-ins to manage even more heterogeneous types of resources.
View full review »I would like to see better support for Oracle GoldenGate. Right now, it doesn't work well with Oracle GoldenGate. You still have to use GoldenGate monitor if you want to take advantage of the product.
There are some bugs and often we cannot debug the product right there and we have to reconfigure some things. It does the job, as long as you don't encounter a bug.
View full review »FK
Farooq Khalid
Manager DBA at a healthcare company with 1,001-5,000 employees
Middleware (weblogic) has some bugs and crashes occur which should be fixed to make OEM more productive.
This
View full review »JQ
Jessie Quinn
Senior Enterprise Database Engineer at Genesis Financial Solutions, Inc.
They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.
View full review »It could be faster; sometimes it takes a while to make the connection. Sometimes, it's complicated, too.
View full review »I probably would like to see better SQL tuning advisors that are built into the product. When you know the issue, rather than just pinpoint it, if it could also give you a solution that might work, I think that would help the product.
There are a few things on the wish list. We would hope that it makes some predictions of what we could fix and also the resources for printing that it takes. In some cases, it is not available when we need it the most.
View full review »The monitoring feature should be improved, so that it may be used as a dependable monitoring solution, as well as a deployment solution for SPARC-based hardware and operating systems.
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BI Publisher integration; EM CLI commands
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KA
Khalil AbdulrahmanAlasbahi
Commercial Manager at Natco Information technology
RMAN tools need improvement.
There are some doubts about the Oracle policy on price quotes. I have a good relationship with the customers and If I start dealing with them, and get them a discount, then that discount is available to all of the Oracle partners. I prefer the way it works with other companies, like HP, where any discount that I negotiate on behalf of a customer will be available only to me.
View full review »CA
ChukwuemekaAduba
Team Lead, Database Administration at a financial services firm with 10,001+ employees
I feel more dashboards can be added, especially those useful to higher levels of IT management.
I feel it would be great to have improved support for other database types like MySQL and Microsoft SQL Server.
I also think additional software like the JAgent for monitoring GoldenGate installations should be integrated into Oracle Enterprise Manager itself, and not require additional installation and configuration.
View full review »If you see the documentation, it's not really that much good. They did not explain all the details, so maybe they need to improve the documentation to get a better understanding, so that most of the people can use it.
View full review »Some of the features that need improvement are increased monitoring at the operating system and storage levels, without having a plugin. At the Oracle level, improvements can be done by providing minute details in regards to SQLs.
View full review »With any Oracle protocol, and Enterprise Manager is one of them, as far as the interface is concerned, it's not good and is still pretty ugly. I would like to see a decent UI because there are a lot of tools on the market that also give good drill-down capabilities. For example, with Enterprise Manager's drill down to database blocking logs, you can no longer see that in the UI, whereas other tools allow that. I need to be able to do this type of drill-down in one tool without having to manage different tools that do different things.
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Stability and bugs in the product. There seem to be too many.
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RH
reviewer1526349
Head of Application Support & Infrastructure at a financial services firm with 201-500 employees
I would like to see better pricing.
View full review »AF
reviewer1428951
Oracle Database Administrator Senior Team leader at a financial services firm with 10,001+ employees
We would like to have a single dashboard for monitoring and controlling all of our products. This would add value, for us, because as it is now, we have to go to different screens to check different products.
View full review »More flexibility in terms of the user being able to customize a little bit instead of having it so standard. That would be helpful.
View full review »We want to see some of the official licensed products, the other core components that come inside so plug-ins are made easy for us.
They've got to integrate more into the network inside. They've got to integrate more depth and provide a solutions for that. The storage system monitoring is really a little basic. They just give the symptoms, not the solutions. That's the bad thing.
View full review »Support definitely can be improved; documentation and support. The documentation is convoluted, very confusing.
View full review »It's a pretty well-rounded product. Nothing really comes to mind right now.
View full review »I don’t think the response system is that good. It is too slow.
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Setting up provisioning can be a challenging. Also there are a lot of bugs and some specific to platforms. Not every platform is equally supported.
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One thing I would like to see is the option of agent less monitoring. I would also like to see monitoring only at LDOM level so if you are using Solaris zones you only monitor at LDOM level.
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OO
reviewer1213497
DBA Team Lead at a tech services company with 51-200 employees
The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU.
View full review »VB
reviewer1383255
Senior Project Manager - IT Services at a tech services company with 10,001+ employees
The solution is considered expensive.
View full review »The one area was the process of setting up targets and hosts as it seems rather lengthy and repetitive. There should be a way to merge some of the steps together.
View full review »I would like to see drill-down tabs.
View full review »More tools along the lines of support would be valuable. It would also be nice to catch things either as they happen or before they happen, as opposed to seeing that something is broken and having to go in and fix it.
View full review »They have developed a cloud version, but the Oracle data is very limited; not very large scale data. It's mostly for process data and structure data. I would like to see something along the lines of big data in combination with RDBMS; that would be good.
View full review »There are a lot of options; it takes time. I don't see anything like a dashboard or something similar. Adding some dashboards would possibly be a nice thing.
View full review »The user interface is pretty clunky.
I have not rated it higher because it’s still new.
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I would say the footprint on the server. Also the GUI can be tricky.
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The only con is that we may need to install patches provided by Oracle from time to time for its upgrades or bug fixes. This is an activity that occurs quite frequently.
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I think they have already listed some things in 13c. I heard it includes a couple of features we are looking for like monitoring templates. I want to explore those features. Probably they will be included in 13c.
View full review »Some of the new features it could give us: maybe access to some of the taxation data and also some of the other benefits it could include as part of the system. That would be useful.
View full review »One of the big problems we had was using Data Guard along with OEM; it just didn’t work (Data Guard is a local higher level solution). Every time we did a takeover, it would stop working, so that was the biggest challenge we had. I think that this has been probably fixed in Oracle Enterprise Manager Cloud Control 13c.
We had issues in terms of stability. Some of the functionalities, which we were looking for, were not available. It's not that it wasn't working, but it wasn't able to meet all our requirements.
View full review »Using, setting up, and maintaining the agents can be tedious and even almost a full-time job. Once it's done, it works pretty well. It's just setting them up that could use some improvements.
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Installation and configuration.
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There as some monitoring tools, such as GoldenGate, that would be great if they could put them in OEM.
Right now, whatever we have is enough, but for additional features we want GoldenGate.
View full review »AG
Alessandro Guimarães
Gerente da Unidade de Negocio Oracle at a tech services company with 11-50 employees
Oracle is always making improvements to Oracle Enterprise Manager. I think Enterprise cloud integration presents new management challenges.
View full review »It's very expensive.
View full review »OEM needs to be a little bit faster. That's probably because the features that they've developed and put into the latest product are incredible. They're consolidating more and more, which, expectedly, slows it down.
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For databases and servers with high blocking issues, the monitoring and graphs in OEM frequently became so over loaded that they could not be used and would not load making OEM useless for troubleshooting certain production issues. When this would happen, I had to go back to using queries from the sqlplus command line.
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Costs of add-on’s and management packs i.e AWS (Amazon) and Golden Gate
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With regards to masking still, some options could be added like running in simulation mode, creation of audit file option, file summary, file after masking.
View full review »The issues we've had with Enterprise Manager go hand-in-hand with our issues with SOA Suite. There are performance issues that we see tied to SOA Suite and the B2B functioning, all of which impacts Enterprise Manager.
View full review »Easier to read. For example, on the home page of information, under Adm, that should be a little bit easier to read. Sometimes you have to spend a lot of time to read and understand what's going on there.
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One of the biggest issues, specially for 12c grid contro,l is the performance; to be able to monitor and find the root cause of performance issue immediately, in real time. It is important for the grid control to perform quickly in order to minimize the time of investigation and to identify the root cause and required solution,
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I would like to have more details and privileges. Sometimes, I have a problem where I need to grant a user in Enterprise Manager the privilege to view a database. When I grant a privilege to him, to monitor a database, he also gets the privilege to view the host of the database, and I don't want him to show the host, only the database. I would say more grantable and obtainable privileges are needed.
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There is not much negative about OEM. But with newer versions, maybe more reporting functionality can be added.
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The performance, I feel. The performance needs to be increased a little bit.Sometimes it will take some time to open forms, so I feel it should be a little bit faster.
View full review »It should be more scalable, because only for the database can we have the backup source standardized. But for the GUI, if the service crashes... it should be more scalable.
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It comes with some monitoring bugs, which once reported to Oracle support is always solved.
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I would like to see more functionality/information in Standard Edition Oracle for the same performance analysis.
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• In a large organization with large number of targets, managing systems on an individual basis can be time consuming and difficult.
• Upgrades/Patches Installation and implementation timelines can be extensive as each and every system must be upgraded one by one.
View full review »
Buyer's Guide
Oracle Enterprise Manager
March 2024
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.