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Oracle Enterprise Manager Room for Improvement

Team Lead - Oracle Applications DBA at a energy/utilities company with 1,001-5,000 employees

Reporting and statistical charting is largely still left up the end-user to develop custom solutions. Having more pre-built standard industry-generic reports using Business Intelligence (BI) Publisher provides out-of-the box basic analysis would be increasingly useful. The actual product inventory discovery and configuration process has improved, but is still fairly convoluted and requires multiple pre-requisite setup steps to be completed, requiring numerous Cancel, Go back and set something else up, then Return to the process you were performing types of process flows. It works really well if all the technology stack layers are current releases, but the more heterogeneous the architecture is, the more you will spend more time configuring outlying systems, or systems that aren't quite up-to-date.

The OMC array of offerings is quite numerous, so when you first try to navigate the menu offerings, you'll experience 7 to 10 layers of click-throughs to find what you may be looking for in the mass number of options. There is currently a hybrid UI between the Cloud Classic menus and the revised OCI v2.0 menus that has many duplicates, but are found using different navigation paths, which can be confusing. While the main dashboards are fairly clear, there are often click-throughs that lead you down not so clear breadcrumb trails during your navigation. One thing that is particularly annoying is when a Cloud Management component itself fails (such as a Cloud Agent, or a discovery job) you will still need a 2nd monitoring system, such as OEM to watch for the failed Cloud service target. Sometimes simple operations like checking for a failed backup set in OCM are not at all straight-forward and need to be programmed individually by the customer, rather than being available as a simple template to be activated, as expected.

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SC
Principal Oracle Applications DVA at a tech services company with 501-1,000 employees

In my opinion, rather than a younger DBA, think the user interface could be improved.

I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I find that navigation to be a little bit tedious. For instance, you might wonder, "How did I get there that time?" " Oh, I got there a different way" the next time. It would be easier for me to remember if there was only one route to get there. 

This is my point of view. If you spoke with a younger DBA who has just started, they would have no trouble at all. When you have been doing something for the past 30 years, or how you learned to do it, or how you learned to learn when you were younger versus what they are doing today.

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Information Technology Administrator at a tech services company with 51-200 employees

Sometimes the solution can be quite difficult in terms of when you want to deploy agents. 

You need to go through the Oracle documentation in order for you to be able to deploy an agent. Sometimes it just takes a long time, however, the thing is there is the overall concept of deploying. I don't think it is a problem, for the most part. 

That said, for someone who is starting to use the product, it takes quite a long while for you to get to know and understand the actions. The issue is the solution has got so many items and products for you to use. You just need to basically get to what you want.

There's a lot of documentation to go through as a new user.

It takes a while for a new user to get the hang of the product.

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Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Head of Oracle Exadata Centre of Excellence at Tata Consultancy Services

The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java. 

Also, better mobile access would be useful.

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Senior Technical Director at AEM Corporation

Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different. In desperate need of a single patch or a simplified process at a minimum. OEM 13c is out and we have it installed. There seems to be some potential bugs associated with implementing third party certificates and the Tuning Advisor so just something to consider before upgrading. 

One new issue came up recently. We upgraded to 12.2 and went with a container/pdb model for each database. After doing so, some of the functionality gets a little tricky with OEM. For some things you need to be in the PDB to work and for other things you need to be in the cdb$root. You can create SQL Profiles through OEM but dropping them through OEM has become a point in futility. Instead, we are doing more manual SQL Tuning Advisor functional through sqlplus which works well.

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VB
Senior Project Manager - IT Services at a tech services company with 10,001+ employees

The solution is considered expensive.

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AT
Database Manager at a tech services company with 51-200 employees

Oracle has made a pretty complex system, which has made us want to explore other options.

The solution has a very large resource system. It's too big. There are too many items.

The solution has too many licenses. If you want to monitor the MSS or the other tasks, they want you to use their license. However, it's a very expensive license. Oracle is a very big company. The database is the number one product in Oracle, and in the world. They don't need to charge for the adjusted monitoring tool. They already are making so much on licensing elsewhere. I don't like it.

The initial setup is rather difficult.

It would be ideal if Oracle offered something that was open-source. They don't yet offer an open-source database. We would like to have the freedom to monitor in-house.

The solution does not scale at all.

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Consultant at a energy/utilities company with 10,001+ employees

Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall.

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AS
Manager Database at a real estate/law firm with 1,001-5,000 employees

In my experience, the monitoring could be improved. 

If the solution had an auditing feature, I would not look into other software, for example, Imperva or IBM Guardium. These other solutions have an audit feature and monitoring together, this one is strictly monitoring only. Oracle does have a separate product for auditing, which is very expensive.

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SS
System Administrator & Oracle DBA at a government with 10,001+ employees

The user interface is not very interactive. It needs improvement.

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AF
Oracle Database Administrator Senior Team leader at a financial services firm with 10,001+ employees

We would like to have a single dashboard for monitoring and controlling all of our products. This would add value, for us, because as it is now, we have to go to different screens to check different products.

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RH
Head of Application Support & Infrastructure at a financial services firm with 201-500 employees

I would like to see better pricing.

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Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.