OpenText Project and Portfolio Management Reviews

Being able to track usage.

Having a backup just in case a connection is lost.

Security could be increased.

We have been using this for two years.

I did not encounter any issues with deployment.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

I would give customer service a rating of 10/10. They are excellent.

I would give technical support a rating of 9/10. They are great.

We did not use a previous solution.

I was involved in the installation.

We implemented this in-house.

I cannot share this.

It is worth the cost.

We evaluated other solutions.

• Time Management
• Resource Management
• Project Management

• Takes input from users on improvements
• Release a product with fewer defects
• Releasing a defect-free product
• Providing useful suggestions for fixing defects

I have used it for five years.

We have not encountered any deployment issues.

We have encountered stability issues. The product releases after 9.3 have many bugs in the Resource Management module.

We have not encountered any scalability issues.

Customer service is 3 of 5.

Technical support is 3 of 5.

It is an expensive tool.

It is user friendly. The product has a neat and clean user interface. It serves the purpose of what we are looking for. It's a great tool for portfolio management and project management.

In our organization, we use this tool for portfolio management.

It gives a more organized approach for managing the projects and helps us since many things can be automated using this tool, which were previously done manually.

We have automated our entire project delivery mechanism using this product. It's a workflow based on end-to-end delivery. From the demand till project delivery, we can manage the complete flow using the HPE PPM tool.

Features such as the chargeback mechanism as well as managing various partners and cloud service providers needs to be improved. If these can be integrated into the product itself, it will become a single source for all IT information.

We would like to have more features where we can manage the changes in cloud services as well as the chargeback system to different departments. If these things are automated, it would help us better.

It is quite stable.

The product is scalable.

Whenever there is an issue, our team contacts technical support. Their response is positive. It is better than the average service. We get prompt responses as such; if you are at the receiving end, it's easy to convey if you have good knowledge. This is more or less a configurable tool, so rather than fixing bugs, it involves understanding and providing clarification of issues.

Initially, we were not using any other solution; for us, it was a manual process.

However, we have been using this product for the last couple of years and have not switched.

I was involved in the setup process. It was good and straightforward. It was configurable and we benefited from it.

We had evaluated various products such as Microsoft EPM and Oracle Project Management solutions, but we found this tool to be more user friendly as compared to others. It also has a straightforward implementation.

It's a good solution and definitely I would give it a thumbs up. Go for it.