We primarily use the solution for the interconnection of applications in our microservices architecture.
Director of Innovation at a tech services company with 51-200 employees
Good technical support with good stability and scalability
Pros and Cons
- "We are very satisfied with the DevOps support."
- "The solution is very expensive. They need to work on the pricing."
What is our primary use case?
What is most valuable?
We are very satisfied with the DevOps support.
Technically speaking, the solution is quite good overall.
The initial setup isn't too difficult.
The stability of the solution is good.
We've found the scalability to be good.
Technical support is great.
What needs improvement?
The solution is very expensive. They need to work on the pricing.
Technical information is not always easy to find. They should work to make it more accessible.
For how long have I used the solution?
I've been using the solution for one and a half years at this point. It hasn't been that long.
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MuleSoft Anypoint Platform
April 2025

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What do I think about the stability of the solution?
The solution has proven to be quite stable so far. there are no bugs or glitches that I have experienced and the solution does not crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand, it can do so with ease.
Typically, this solution works best with larger organizations.
How are customer service and support?
We've found the technical support to be very good. They are helpful and responsive. We've been satisfied in general.
Which solution did I use previously and why did I switch?
Before this product, we used webMethods. We switch solutions due to a customer requirement.
How was the initial setup?
The solution has an average amount of complexity. It's largely straightforward. A company shouldn't have too much trouble with the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high.
What other advice do I have?
I'd rate the solution at an eight out of ten. We've mostly been very happy with the product's capabilities so far.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Integration Architect at a tech services company with 51-200 employees
Stable, good support, but interface could impove
Pros and Cons
- "The most valuable feature of Anypoint MQ is it comes with MuleSoft so we don't have to maintain separate components."
- "Anypoint MQ could improve the user interface."
What is our primary use case?
We are using Anypoint MQ for integrating third-party systems with synchronous messaging.
What is most valuable?
The most valuable feature of Anypoint MQ is it comes with MuleSoft so we don't have to maintain separate components.
What needs improvement?
Anypoint MQ could improve the user interface.
For how long have I used the solution?
I have been using Anypoint MQ for approximately three years.
What do I think about the stability of the solution?
Anypoint MQ is a stable solution. We have deployed it in production.
How are customer service and support?
We raise tickets with support from Anypoint MQ.
I rate the support from Anypoint MQ a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used another similar solution to Anypoint MQ.
How was the initial setup?
The initial setup of Anypoint MQ was simple for us to do because it is in the cloud. If we use the cloud-based version the setup is easy. however, if you use the on-premise version there will be a lot of things to do.
What's my experience with pricing, setup cost, and licensing?
The solution has a high price.
I rate the price of Anypoint MQ a two out of five.
What other advice do I have?
I can recommend this solution to MuleSoft users. Those are not individual users who only want a messaging system. This solution comes packaged with MuleSoft.
I rate Anypoint MQ a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: April 2025
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