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reviewer2402754 - PeerSpot reviewer
Co-Founder & CEO at a consultancy with 51-200 employees
Real User
Top 10
Provides dashboards for real-time monitoring and has a dedicated console to control policies
Pros and Cons
  • "The tool’s API management capabilities are excellent."
  • "The product is expensive."

What is our primary use case?

The solution enables searching, publishing, consumption, and subscription of APIs via a portal.

What is most valuable?

The product is robust. It is Java-based. We use the little resources we have to get things done. The tool’s API management capabilities are excellent. It is a rock-solid product. The tool has a lot of dashboards. We can monitor performance and scalability.

What needs improvement?

The product is expensive.

For how long have I used the solution?

I have been using the solution for more than five years.

Buyer's Guide
MuleSoft Anypoint Platform
May 2025
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

We can have multiple instances and scale them dynamically. The solution also has load-balancing capabilities. I rate the scalability a nine out of ten.

How was the initial setup?

The initial setup is easy. We can just define our APIs and start building them. The tool is mostly deployed on the cloud. It can be deployed on public, private, and hybrid clouds. The deployment does not take much time. After the testing, if everything is fine, the tool can be deployed.

Which other solutions did I evaluate?

Boomi is suitable for small and medium-sized companies. Mule Anypoint Platform is suitable for small and medium businesses, but it is expensive.

What other advice do I have?

I am a partner of Salesforce. I tried to understand why Boomi is stronger in the market than Mule Anypoint Platform. However, I could not find any disadvantages of Mule Anypoint Platform. The product has been in the market for a long time.

It has also introduced AI features. It can take issues and divert them based on dynamic data. ROI is not the only factor we consider. We must also consider scalability, smooth and hassle-free use, time to production, and time taken for testing. We can monitor things in real-time. I recommend the solution to enterprises. It is a good solution to migrate from TIBCO.

The tool has an API manager with a dedicated console to control the policies and everything else. Everything is integrated. We can call relevant data on the go. Nothing is hard-coded. If we want to get data from a particular source, we can automatically get it based on the AI input.

Overall, I rate the tool an eight to nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Architect at VTR
Reseller
Top 5
Very scalable and customizable
Pros and Cons
  • "The most valuable feature is the variety of characters Anypoint Platform has. It is very scalable and customizable."
  • "It should give better control over account management."

What is our primary use case?

Our company's clients are all from different domains. We use the platform for integration and API management.

How has it helped my organization?

I have a background in Java and in the past, there were some issues whenever we had to integrate with the applications. You had to get the business logic and sometimes it took months to integrate the record. With Anypoint Platform, it is very easy to do that. You just need to do a small drag-drop and a small transformation which saves a lot of time.

What is most valuable?

The most valuable feature is the variety of characters Anypoint Platform has. It is very scalable and customizable.

What needs improvement?

In terms of improvement, the deployment time could be a little shorter. Other platforms such as Boomi or SnapLogic are much faster to develop. Anypoint Platform has added the option to generate flow online, but it still needs some improvement. It should give better control over account management. Mule Anypoint Platform includes an API Manager and it has a strong ESB. However, the API management capabilities of Apigee offer more advanced and dynamic features for managing APIs. 

Additionally, Mule should work on reducing the complexity of their platform and providing more flexibility for users. Those who are not well-versed in Java will have a hard time with the development of Anypoint Platform. While it offers connectors, the connectors have limitations. It should offer features that can be customized by users, allowing for greater adaptability, and offer customization options within these connectors, to make it easier for users to tailor them to specific needs. Platforms such as Dell Omni and SnapLogic already provide solutions for these problems and allow users to easily plug them in and start working.

For how long have I used the solution?

I have been using Mule Anypoint Platform for eight years.

What do I think about the stability of the solution?

I would rate the stability of the platform a seven out of ten. There were situations where specific solutions or connectors were not available, and the support team suggested using workarounds. They advised me to create my own ideas and come up with a solution. This lack of immediate solutions can be a limitation of the platform.

What do I think about the scalability of the solution?

I would rate the scalability of the platform an eight out of ten. There are approximately 300 users of Anypoint Platform at our company and we plan on expanding.

How are customer service and support?

The technical support is good. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Apache Camel and Dell Boomi but I am also currently using Ab Initio due to client requirements and the need for a faster time-to-market for clients' projects or products. Using a team of ten members, it took around 24 months to complete the migration of approximately 2,000 APIs with Anypoint Platform. Ab Initio only required nine months to accomplish a similar task.

How was the initial setup?

I would give a seven out of ten for the easiness of the initial setup. The deployment takes about two minutes which is acceptable. We handle deployment ourselves. We use tools such as Jenkins or Bamboo and it can be time-consuming since it initially involves scripting.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, Anypoint Platform is on the expensive side. I would rate the costliness an eight out of ten.

What other advice do I have?

I would definitely recommend Anypoint platform to anyone who is considering using it. Its main flaw is the costliness. Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
MuleSoft Anypoint Platform
May 2025
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Technical Lead at DFS Singapore Pte Ltd
Real User
Top 20
Easy to set it up, good support but we need to use APIs for external integration
Pros and Cons
  • "We use simple queues and exchanges to route messages to multiple queues. The publish/subscribe model is also helpful."
  • "When we are integrating with other applications, readily available connectors make it easy. However, when it comes to external applications, connectivity isn't as straightforward."

What is our primary use case?

We mostly use it for reprocessing messages in case of failures within asynchronous flows across millions of applications.

We use it for integrating different applications within our infrastructure.

How has it helped my organization?

We have a use case involving licenses and applications deployed on our CloudHub. We needed a solution within the MuleSoft ecosystem, and that's why we chose Anypoint MQ. 

Our main purpose for using Anypoint MQ is reprocessing. We have a three-layer architecture where we send messages between layers to ensure message persistence. Since the flow is completely asynchronous, messages can be lost if there's an issue on the backend. Anypoint MQ helps us with reprocessing to prevent this.

What is most valuable?

We use simple queues and exchanges to route messages to multiple queues. The publish/subscribe model is also helpful.

What needs improvement?

When it comes to external systems, we need to use APIs. So, it needs some extra effort.

When we are integrating with other applications, readily available connectors make it easy. However, when it comes to external applications, connectivity isn't as straightforward. 

We need to use RESTful APIs to get and push messages. While it's doable, it's not as simple as using the pre-built connectors.

In future releases, Anypoint MQ can increase the message size limit a little bit. We faced issues while working with SAP integrations. SAP can have very large files, and we couldn't handle those within the Anypoint MQ limit.

For how long have I used the solution?

I have been using it for three years. 

What do I think about the scalability of the solution?

So far, it's meeting our requirements well. There are around 300+ applications using it.

Currently, we have three administrators.

How are customer service and support?

The customer service and support are good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked on Kafka before, but in this company, Anypoint MQ is the first one.

The advantage for MuleSoft, I see, is it's integrated within the platform. We are trying to have MuleSoft as our primary integration platform, so that meets the use case of the company.

We don't use Anypoint MQ for all the external systems. It's only for the internal communication within MuleSoft applications. It's easy to integrate with MuleSoft products.

How was the initial setup?

It is easy to set it up. Managing queues or exchanges in Anypoint MQ – the usage, is that straightforward as well.

What other advice do I have?

I would recommend using it. If it's for MuleSoft integrations, then definitely a green signal for Anypoint MQ. In the case of external applications, I haven't actually tried it.

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MuleSoft Developer at SynergySoft
MSP
Top 5
Provides a huge list of available connectors for a lot of different platforms
Pros and Cons
  • "The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."
  • "It would be better if we had a clearer view of the solution's future releases."

What is our primary use case?

Mule Anypoint Platform is used for the integration of different services or customer databases with Microsoft solutions.

What is most valuable?

The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily.

What needs improvement?

It would be better if we had a clearer view of the solution's future releases. Mule Anypoint Platform is migrating to a new JDK, and the old JDK won't be supported within a year. Currently, we do not have a calendar or scheduler about when all the connectors will support the new JDK 17.

For how long have I used the solution?

I have been using Mule Anypoint Platform for about one year.

What do I think about the stability of the solution?

Mule Anypoint Platform is a pretty stable solution.

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

For the moment, smaller clients would consider choosing MuleSoft as their integration platform. As a rule, the Mule Anypoint Platform is more suitable for middle or large clients.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

MuleSoft provides custom support for every client. You can list your account and have open tickets if you have any problems. We have pretty solid technical support from MuleSoft.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What about the implementation team?

With ready API, the solution can be deployed within a few minutes. If you don't have an API at all, a day will be enough to deploy a very simple but useful API from scratch.

What's my experience with pricing, setup cost, and licensing?

Currently, MuleSoft is moving from the license type to the pay-as-you-go type. The solution's pricing, as per the old approach, is expensive. That is the main reason why we don't have a lot of small-sized customers. With MuleSoft's new approach, we will have new opportunities to integrate small businesses.

What other advice do I have?

The solution's API Designer and API Manager have improved the management of our client's already established APIs. The most valuable features of the solution are Design Center and Runtime Manager. Mule Anypoint Platform provides some basic security approaches, including HTTPS protocol and secure configuration opportunities.

My recommendation to users is to use already described or already propagated best practices that help very much in development. The best advice for developers is to be part of the community. MuleSoft has a great community, including different channels or meetups that could help you a lot in certain cases. When you have some problems, you can address any developers, and they will be ready to talk to you.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AwaisOmer - PeerSpot reviewer
Developer at Torei Consulting
Real User
Top 20
API management and EDI-based integration capabilities are the best in the market
Pros and Cons
  • "The exchange and API management features are the best in the market."
  • "The platform's data integration tools need improvement on the processing side."

What is our primary use case?

Our company is working with a client to create standardization or uniformity across departments and domains. 

Every domain operated on a pilot approach with its own set of standards and technology. There were multiple point form connections and API discoverability for assets. 

We analyzed the environment and found there were issues with transferring master data from SAP to downstream systems. There was an iDOC on the SAP level which contained a batch master for new material and served as a point-to-point connector for downstream systems such as SAP to Salesforce, Informatica, or other systems. 

We recommended that material master data should be implemented in an observable or pub/sub approach. Upgrades or changes to the material master should be generated from the CP side and sent to the solution for dissemination to downstream systems. This eliminates bad jobs and is a real-time approach to point-to-point connections. 

There were also many APIs built in different technologies throughout the organization, with no standard API management capabilities or governance to enforce policies, security, or best practices. We recommended Universal API Management for API registrations because it allows any type of technology or platform and serves as a single point for discoverability, enforced policies, governance, and traffic. 

What is most valuable?

The exchange and API management features are the best in the market. 

The solution handles EDI-based integrations very well. 

What needs improvement?

The platform's data integration tools need improvement on the processing side. We move large amounts of data from databases to other source systems and the solution does not handle this well. 

It is difficult to become a partner with the solution because their standards are very high. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable and depends on your deployment model. With Cloud Orbit, it is very easy to scale or configure auto scaling. On-premises or private clouds require a bit of extra care but are still easy to do. 

How are customer service and support?

Technical support for partners and customers is good and the community forum for developers is strong.

I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very simple. 

What's my experience with pricing, setup cost, and licensing?

The solution is the priciest in the market which is an issue for some clients. It is intended for use with enterprise or mid-level companies who have available resources. 

Which other solutions did I evaluate?

When comparing products, the solution wins every time for integration capabilities and API management but falls short for pricing. Demographics play an important role because clients in Asia cannot afford the solution but price is not an issue for clients in the US, Australia, Canada and Europe. The size of a company is also important as the solution is intended for the enterprise or mid-level range. 

The solution is more focused on EDI-based integrations and has a partner that offers an onboarding management tool because many legacy companies are migrating from Sterling Integrator. Perhaps the solution should be marketed more for EDI integrations. 

There are more valid tools for data integration such as Informatica, SSI, and Talend.

What other advice do I have?

The solution is great for new developers who want to learn about integrations because it includes free or self-payer courses.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sambit Kumar Sahu - PeerSpot reviewer
Software Development Engineer at Yovant Labs Pvt. Ltd.
Real User
Top 5
An easy-to-deploy solution that provides storage and data integration
Pros and Cons
  • "The solution's deployment and proxy processes are very good."
  • "Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."

What is our primary use case?

We are using the solution for building business logic. It's like having a particular private cloud service that we can host on our premises, which is less cost-effective than Microsoft Logic Apps. It provides storage and data integration in a very good manner.

What is most valuable?

The solution's deployment and proxy processes are very good.

What needs improvement?

Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration. You have to filter the data before integrating it.

For how long have I used the solution?

I have been using Mule Anypoint Platform for around one year.

What do I think about the stability of the solution?

I rate Mule Anypoint Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

We have to reintegrate it and create another structure on the same file instead of modifying the base one. We have to create other versions also. The solution's scalability is questionable compared to Microsoft Logic Apps.

Around 10 to 20 users are using the solution in our organization.

I rate Mule Anypoint Platform a six or seven out of ten for scalability.

How are customer service and support?

The solution's technical support is not so good, but they are trying to provide on-time support. They take around 24 to 48 business hours to provide the solutions.

I rate the solution’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy, I rate Mule Anypoint Platform ten out of ten for the ease of its initial setup.

What about the implementation team?

The solution's deployment takes around five to seven minutes maximum.

Firstly, we have to understand how we can integrate with the clients provided, then build the proxies of APIs and deploy from Anypoint Studio to CloudHub. A single person was required to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten.

As it is free of cost and we have to take an enterprise license, there is probably no fee.

What other advice do I have?

For the big layer ones, Mule Anypoint Platform will be better than Microsoft Logic Apps or any other integration platform.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2233101 - PeerSpot reviewer
Solution Architecht at a tech services company with 10,001+ employees
Real User
Can handle a lot of different types of data and provides a lot of resources
Pros and Cons
  • "Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person."
  • "The initial setup should be made easy and the documentation should have some guidance."

What is our primary use case?

The solution is used as a middle environment as we have our own database settings and PostgreSQL database. If an API requires some information then they need to go through Mule Anypoint. We are also trying to implement our own DataGraph. 

What is most valuable?

In our company, we have some other ETL tools but comparatively, MuleSoft is much more compatible in many other ways for data transformation. MuleSoft can handle a lot of different types of data. So even if something is not available, there are some workarounds, and this is professionally advantageous. 

I have a lot of resources as a developer and I don't want to always ask Mule for help. There are a lot of online resources which can be referred to easily even as a beginner, which is a positive.

Most of the people who work here are long-term employees who are much more versatile in German, than English, and MuleSoft supports the local languages. That was one of the positives and was why Mulesoft was considered beyond its scalability and other functions. Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person.

What needs improvement?

The initial setup should be made easy and the documentation should have some guidance. 

For how long have I used the solution?

I have been using Mule Anypoint Platform for two years. 

What do I think about the stability of the solution?

The solution's stability has increased over time. 

What do I think about the scalability of the solution?

It is a scalable solution. Presently, five to ten people use the solution. 

How are customer service and support?

The technical support team is quick with their responses and are prompt in providing a solution. 

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup is complex as there is no documentation that can guide you. There are professionals to help but they charge a lot.

What other advice do I have?

I would recommend others to use the solution because it is easy to use. If they want to learn, there is a free course available on the website for developers. At the same time, even if you are not able to get some information readily available, there are a lot of other resources that are available online. 

I rate the overall solution an eight out of ten as they are still improving. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2198076 - PeerSpot reviewer
Chief Architect at a tech vendor with 10,001+ employees
Real User
User-friendly but its compatibility with other service providers needs improvement
Pros and Cons
  • "The product is very user-friendly."
  • "The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."

What is our primary use case?

Primarily, we use Mule Anypoint Platform for orchestration and workflows.  We also use it when more than two applications have to talk to each other or real-time transactions are required. Another use case is for a triggering mechanism that also requires data transformations.

What is most valuable?

We like it because of its ease of usability. It is a very user-friendly and developer-friendly tool. The maintenance cost is low, and the overall required team size is also optimized.

What needs improvement?

The compatibility with vendors can be improved. Microsoft Azure heavily uses single software.

Compatibility with other services or cloud providers like AWS or GCP is not very well defined. This is an area they need to be a little more cautious about.

Nowadays, everyone is talking about Generative AI, how intelligence can be brought into different systems that are ready. If we talk about Mule Anypoint Platform, the system and data are there, but the integration layers are not very advanced. They should bring in Generative AI and other AI platforms because even it will need a lot of self-building intelligence and decision-making.

They have good competition from cloud providers nowadays. There is a lot of scope and innovation competing in that area. 

For how long have I used the solution?

I have been using it for three years now.

What do I think about the stability of the solution?

Mule Anypoint Platform is quite stable. It is used across many large organizations, and we have not seen many issues with it. I would rate the stability eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. Mule Anypoint Platform has great capability around different products, including products within the platform. It is a very decentralized kind of solution that can be scaled to very high levels.

How are customer service and support?

We do connect with support from time to time if there are issues. The technical support is good. They do reply on time and take responsibility.

How was the initial setup?

The initial setup is simple enough. 

What's my experience with pricing, setup cost, and licensing?

The product is very expensive. I would rate the pricing six out of ten.

What other advice do I have?

Mule Anypoint Platform can be considered the leader in the market. After being bought over by Salesforce, it now has some added advantages. For any large or mid-level company that is going for multiple applications like SaaS-based applications, ServiceNow and Salesforce, the Mule Anypoint Platform is very useful. Small-scale companies choose other open-source and cloud-native solutions which are much cheaper in cost. 

There are other leaders like Dell Boomi and open-source Kafka, but the best part about MuleSoft is the foundation architecture they use which is highly scalable and reliable. The compatibility for the Mule Anypoint Platform is greater than other competitors. I would rate the product seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free MuleSoft Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free MuleSoft Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.