Try our new research platform with insights from 80,000+ expert users
Infrastructure Coordinator at a financial services firm with 10,001+ employees
Real User
Top 5
May 30, 2024
Reliable product with an ability to design reports efficiently
Pros and Cons
  • "The stability of SSRS has been reliable, with minimal issues encountered during our usage."
  • "The product could be improved by reducing the time it takes to build and deploy reports."

What is our primary use case?

Our primary use case for SSRS is building and creating reports for our clients.

What is most valuable?

The most valuable features of SSRS include its ability to design reports, connect to databases, and deploy reports into the Server. Then, connect to a web application or show the user that they can view this report on the browser. 

What needs improvement?

The product could be improved by reducing the time it takes to build and deploy reports. We have improved the Server, but it's still in the prototype stage. It takes more time than another.

For how long have I used the solution?

I've been using SQL Server Reporting Services (SSRS) for approximately ten years.

Buyer's Guide
Microsoft SQL Servering Services
December 2025
Learn what your peers think about Microsoft SQL Server Reporting Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of SSRS has been reliable, with minimal issues encountered during our usage.

What do I think about the scalability of the solution?

The product has shown good scalability, allowing us to handle increasing data volumes and reporting requirements effectively.

Which solution did I use previously and why did I switch?

Before SSRS, we used Crystal Reports primarily for reporting purposes. However, we switched to SSRS due to its better integration with web applications and improved functionality for our business needs.

How was the initial setup?

The initial setup was relatively straightforward, especially considering our familiarity with Microsoft products. However, optimizing performance and configuring advanced features required additional effort.

What about the implementation team?

We implemented SSRS primarily through an in-house team, leveraging our expertise in Microsoft technologies.

What was our ROI?

While I don't have specific ROI metrics, the platform has significantly enhanced our organization's reporting efficiency and decision-making capabilities.

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable in terms of suitable features for business.

Which other solutions did I evaluate?

We evaluated various reporting solutions, including Crystal Reports and other Microsoft reporting tools. Despite integrating with other Microsoft products, such as Power BI, SSRS emerged as the most suitable option for our requirements.

What other advice do I have?

The data visualization capabilities of Reporting Services (SSRS) play a crucial role in enhancing our reporting for business applications. Our application is accessible to clients and customers, allowing them to utilize various services. They seamlessly interact with our application to access a range of functionalities, including generating generic reports certificates and performing various tasks.

I recommend the product for its ease of use and compatibility with various Microsoft tools, including Office tools.

The product's data analysis feature is good. We can consume different databases with reporting services.

It's essential to regularly update and optimize SSRS to take advantage of Microsoft's latest features and improvements. Additionally, investing in training and upskilling employees on SSRS usage can maximize the organization's benefits.

I rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kapil Dev  Khatri - PeerSpot reviewer
Database administrator at a computer software company with 1,001-5,000 employees
Real User
Nov 6, 2023
Stable, provides reliability in its performance and user-friendly
Pros and Cons
  • "I'm very satisfied with the customer service. And usually, whenever we have any issue or details, we get to the person for the support. I'm really satisfied with the service. Within a few minutes or within a few hours, the support person will be available."
  • "In this solution, the cost should be reduced for the enterprise edition."

What is our primary use case?


What needs improvement?

In this solution, the cost should be reduced for the enterprise edition. Customers are looking for high availability for applications, but due to the high license cost, they may not agree. Microsoft should consider and think about the cost and licensing for the enterprise edition.

For how long have I used the solution?

I have been working with this solution for a few weeks, I have worked on this. I was assigned to a project to work on it, and I got some tasks related to deployment and insertions. So, it was just useful for that.

I've been actively using SQL Server Reporting Services for the past year. I have worked with Microsoft SQL Server versions 2012, 2014, 2016, and 2019.

What do I think about the stability of the solution?

It is a stable solution. We don't use it daily. 

What do I think about the scalability of the solution?

It is a highly scalable solution. We have around 3 to 5 end users for a single instance on-prem. 

How are customer service and support?

I'm very satisfied with the service. And usually, whenever we have any issue or details, we get to the person for the support. I'm really satisfied with the service. Within a few minutes or within a few hours, the support person will be available. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

It's very friendly to use and also cost-optimized. It's easy to understand whatever we want to do, and it's also cost-effective and very user-friendly that this tool is as compared to Oracle and other databases.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.

It took around when we were migrating one of our databases from on-prem to Azure. It took around the database size of around 650GB, and it took around three to four days to completely migrate it from on-prem.

We migrated from SQL Server 2016 to Azure SQL Database. 

What about the implementation team?

The deployment time varies depending on the complexity of the changes involved. If the changes are minor, the deployment can be done quickly. However, if the changes are more significant, testing and confirmation from the customer are required before proceeding with the deployment.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft SQL Servering Services
December 2025
Learn what your peers think about Microsoft SQL Server Reporting Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Stuart-Cook - PeerSpot reviewer
CEO /Consultant at a tech consulting company with 11-50 employees
Reseller
Top 10
Jul 31, 2023
Provides good scalability, but its reporting features need improvement
Pros and Cons
  • "It is a stable solution."
  • "We encounter some barriers while trying to build a report."

What is our primary use case?

We use the solution to generate reports for end customers and our organization.

How has it helped my organization?

The solution mainly provides capabilities to generate reports which can be consumed by end consumers and our business as well. There is no need to go for an alternative platform.

What needs improvement?

We encounter some barriers while building a report. They should improve numerous areas related to reporting. Also, it is difficult to implement some of the features. It needs improvement as well.

For how long have I used the solution?

We have been using the solution for one year.

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

Our clients have 4000 registered users for the solution. I rate its scalability an eight out of ten. It is suitable for small to enterprise businesses.

How are customer service and support?

I refer to research forums and the web to find the answers to technical queries for the solution. 

How was the initial setup?

I have set up a single server, port server, and report server software for the solution. I have basically done a full setup for the local environment. I rate its initial setup process a seven out of ten based on the experience. It was straightforward and took about a day to complete. The deployment involves installing and configuring it. Further, it needs to set up a database and provide additional configuration options.

What's my experience with pricing, setup cost, and licensing?

The solution is free to use for developers.

What other advice do I have?

If you have prior experience working with databases, the solution is easy to understand. Otherwise, it would be somewhat complicated.

I rate it a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmad Jallad - PeerSpot reviewer
Cloud Solutions Manager at a computer software company with 11-50 employees
Reseller
Jul 27, 2023
Offers valuable data extraction from Microsoft sources, scalability, and effective customer support
Pros and Cons
  • "It is scalable."
  • "The setup is difficult because you have to install different servers."

What is most valuable?

When the data source is Microsoft-related, like, Excel or Microsoft products in general, I prefer to use SSRS. The most important thing is I can export the data from different formats at the end. This is one of the main features we love of the SQL Server, SSRS.

What needs improvement?

There is room for improvement in the setup process. The setup is difficult because you have to install different servers. It's complicated because it stops working and does not have support. We don't have a version for Mac. We have some developers who use Mac, so it's hard to provide them with the product they have to use and the virtualization.

For how long have I used the solution?

I use SSRS when I need to extract the data. So, I have never had a long-term experience with it, but whenever there is a database that I need to extract the data, I use SSRS.

What do I think about the stability of the solution?

Once it is working, it will be stable. But sometimes, the performance is a little bit slow when you have larger data sets, when the data is used.

What do I think about the scalability of the solution?

It is scalable. So in terms of scalability, it is scalable as long as it is on a Microsoft platform.

How are customer service and support?

The customer service and support are effective. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup a seven out of ten in terms of the easiness of the softness of the setup.

Once we configure it, there are no changes in the data structure. Then it is easy to maintain. But if the customers are modifying or having new releases, then it is not easy to maintain. Also, it's not easy to document the setup of SSRS. You have to work or document that externally, and it requires writing the documentation. Some of the engineers who got the script or the network figured out but then they leave, you have to bring another one, and you have to walk them through all the steps to understand. It is not easy to document.

What's my experience with pricing, setup cost, and licensing?

It is not expensive compared to other platforms. So, if ten was the most expensive product and one was the cheapest, I would rate the pricing of this product around seven out of ten.

What other advice do I have?

If your data source is on Microsoft, then I would recommend using SSRS. If your data source is different, I would recommend that you have any kind of APIs or something before they connect to Microsoft.

Overall, I would rate Microsoft SQL Server Reporting Services an eight out of ten. I think it will be fair.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2379771 - PeerSpot reviewer
IT Professional at a wholesaler/distributor with 51-200 employees
Real User
Top 5Leaderboard
Apr 30, 2024
Provides easy reporting and executive dashboards, but its integration with other tools could be improved
Pros and Cons
  • "I mainly use the solution for the ease of reporting and for executive dashboards."
  • "It would be really nice to have better integration between the solution and Power BI."

What is our primary use case?

We use the solution mainly for the KPIs and dashboards.

What is most valuable?

I mainly use the solution for the ease of reporting and for executive dashboards.

What needs improvement?

I'm starting to use Power BI this year, and it would be really nice to have better integration between the solution and Power BI.

For how long have I used the solution?

I have been using Microsoft SQL Server Reporting Services since 2015.

What do I think about the stability of the solution?

Microsoft SQL Server Reporting Services is a stable solution.

I rate the solution an eight out of ten for stability.

How are customer service and support?

Microsoft's support is not generally good, but I haven't had to deal with it. I would only use Microsoft support for the licensing part, which is very complex for SQL Server.

How would you rate customer service and support?

Negative

How was the initial setup?

When I was relatively new to it, the solution's initial setup was complex for me. On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a three or four out of ten.

What's my experience with pricing, setup cost, and licensing?

According to me, the solution's pricing is very expensive, but I don't know how much Oracle or other competitors would cost. Since I am unfamiliar with other pricing schemes, the solution's pricing may be fair. Getting the type of license we bought was very complicated. Value-wise, the solution's pricing is good for the price that we pay. I rate the solution a seven out of ten for the value we received from the solution's pricing.

What other advice do I have?

The solution's data visualization capabilities have helped enhance our reporting and made my life easier. I don't have to deal with third-party software.

The solution's integration with other tools and systems has proved to be a time-saver. The solution's integration saved me a few weeks out of a year on a lot of analytics. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mark Jara - PeerSpot reviewer
Principal at a retailer with 11-50 employees
Real User
Jul 31, 2023
Improved functionality within the SQL Server BI toolset
Pros and Cons
  • "We were able to embed the report builder within our internal proprietary systems, improving our reporting capabilities."
  • "There is room for improvement in the pricing model."

What is our primary use case?

We use it to create reports within our internal systems, specifically our proprietary systems. So it's integrated into our existing applications.

How has it helped my organization?

We were able to embed the report builder within our internal proprietary systems, improving our reporting capabilities.

What is most valuable?

It's integrated, making it easier to use. It also provides better functionality within the SQL Server BI toolset.

What needs improvement?

There is room for improvement in the pricing model. The overall suite, including the BI suite, is expensive.

For how long have I used the solution?

I have had a good number of years of experience.

What do I think about the stability of the solution?

It's pretty solid. It is a stable solution.

What do I think about the scalability of the solution?

It's pretty scalable.

How are customer service and support?

I usually refer to the FAQs for assistance.

How was the initial setup?

The initial setup is pretty straightforward. 

I would rate my experience with the initial setup a seven out of ten, with one being complex and ten being easy. 

For the most part, the deployment takes a couple of days to install.

What about the implementation team?

Around four people were involved in the deployment process. 

What was our ROI?

The ROI was not in monetary terms, but it has certainly improved usability and added extensive reporting within our internal toolset.

So, it saves time and improves efficiency.

What's my experience with pricing, setup cost, and licensing?

 The suite itself is expensive due to the licensing model.

Overall, I would rate the pricing model a seven out of ten, with one being the cheapest and ten being the most expensive.

What other advice do I have?

The decision should be made based on your usage of other Microsoft suite products. I would rate it an eight out of ten because of its feature set and its compatibility with other Microsoft BI toolsets.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Neeraja Rao  Kuppili - PeerSpot reviewer
Database Architect & MS BI Consultant at a energy/utilities company with 10,001+ employees
Real User
Top 20
May 11, 2024
Useful for scheduled reporting and has charts
Pros and Cons
  • "The tool's valuable features are its drill-down feature, graphs, and charts."
  • "Tableau is more user-friendly because it doesn't need to do any extra programming. It has drag-and-drop functionality."

What is our primary use case?

Sometimes, the tool is needed for scheduled reporting and sometimes for dashboards. Scheduled reports can be sent as email, links or displayed on dashboards. SSRS can be integrated into dashboards. 

What is most valuable?

The tool's valuable features are its drill-down feature, graphs, and charts. 

What needs improvement?

Tableau is more user-friendly because it doesn't need to do any extra programming. It has drag-and-drop functionality.

For how long have I used the solution?

I have been using the product since 2012. 

What do I think about the stability of the solution?

I would rate the tool's stability a ten out of ten. Once designed and integrated into the dashboard, it doesn't break unless there's an issue with the data or the connectivity to the database.

What do I think about the scalability of the solution?

Many people find Tableau more scalable than SSRS. I rate its scalability an eight out of ten. 

How are customer service and support?

When we create a case with the tool, their support responds and ensures the issue is resolved. A security management task was resolved within a week. It was a complex task but completed within the anticipated timeframe.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was not exactly complex. If you know your way around, it's quite straightforward.

What other advice do I have?

I rate SSRS as nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VijaySarade - PeerSpot reviewer
Software Engineer at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 20
Dec 20, 2023
A stable solution that needs to improve performance
Pros and Cons
  • "We get good support from Microsoft."
  • "Microsoft SQL Server Reporting Services needs to improve performance."

What needs improvement?

Microsoft SQL Server Reporting Services needs to improve performance.

For how long have I used the solution?

I have been using the product for six to seven years. 

What do I think about the stability of the solution?

Microsoft SQL Server Reporting Services is stable. 

What do I think about the scalability of the solution?

The solution is scalable. My company has 25 users for the product. 

How are customer service and support?

We get good support from Microsoft. 

How was the initial setup?

The tool's deployment complexity is medium. 

What about the implementation team?

Microsoft SQL Server Reporting Services can be deployed in-house. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing costs are expensive. 

What other advice do I have?

I rate Microsoft SQL Server Reporting Services an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft SQL Server Reporting Services Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Product Categories
Reporting
Buyer's Guide
Download our free Microsoft SQL Server Reporting Services Report and get advice and tips from experienced pros sharing their opinions.