We use it to create reports within our internal systems, specifically our proprietary systems. So it's integrated into our existing applications.
Improved functionality within the SQL Server BI toolset
Pros and Cons
- "We were able to embed the report builder within our internal proprietary systems, improving our reporting capabilities."
- "There is room for improvement in the pricing model."
What is our primary use case?
How has it helped my organization?
We were able to embed the report builder within our internal proprietary systems, improving our reporting capabilities.
What is most valuable?
It's integrated, making it easier to use. It also provides better functionality within the SQL Server BI toolset.
What needs improvement?
There is room for improvement in the pricing model. The overall suite, including the BI suite, is expensive.
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For how long have I used the solution?
I have had a good number of years of experience.
What do I think about the stability of the solution?
It's pretty solid. It is a stable solution.
What do I think about the scalability of the solution?
It's pretty scalable.
How are customer service and support?
I usually refer to the FAQs for assistance.
How was the initial setup?
The initial setup is pretty straightforward.
I would rate my experience with the initial setup a seven out of ten, with one being complex and ten being easy.
For the most part, the deployment takes a couple of days to install.
What about the implementation team?
Around four people were involved in the deployment process.
What was our ROI?
The ROI was not in monetary terms, but it has certainly improved usability and added extensive reporting within our internal toolset.
So, it saves time and improves efficiency.
What's my experience with pricing, setup cost, and licensing?
The suite itself is expensive due to the licensing model.
Overall, I would rate the pricing model a seven out of ten, with one being the cheapest and ten being the most expensive.
What other advice do I have?
The decision should be made based on your usage of other Microsoft suite products. I would rate it an eight out of ten because of its feature set and its compatibility with other Microsoft BI toolsets.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Database Architect & MS BI Consultant at a energy/utilities company with 10,001+ employees
Useful for scheduled reporting and has charts
Pros and Cons
- "The tool's valuable features are its drill-down feature, graphs, and charts."
- "Tableau is more user-friendly because it doesn't need to do any extra programming. It has drag-and-drop functionality."
What is our primary use case?
Sometimes, the tool is needed for scheduled reporting and sometimes for dashboards. Scheduled reports can be sent as email, links or displayed on dashboards. SSRS can be integrated into dashboards.
What is most valuable?
The tool's valuable features are its drill-down feature, graphs, and charts.
What needs improvement?
Tableau is more user-friendly because it doesn't need to do any extra programming. It has drag-and-drop functionality.
For how long have I used the solution?
I have been using the product since 2012.
What do I think about the stability of the solution?
I would rate the tool's stability a ten out of ten. Once designed and integrated into the dashboard, it doesn't break unless there's an issue with the data or the connectivity to the database.
What do I think about the scalability of the solution?
Many people find Tableau more scalable than SSRS. I rate its scalability an eight out of ten.
How are customer service and support?
When we create a case with the tool, their support responds and ensures the issue is resolved. A security management task was resolved within a week. It was a complex task but completed within the anticipated timeframe.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was not exactly complex. If you know your way around, it's quite straightforward.
What other advice do I have?
I rate SSRS as nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft SQL Servering Services
May 2025

Learn what your peers think about Microsoft SQL Server Reporting Services. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
SQL Server and MongoDB DBA at KVK
Offers flexibility in reporting, export reports in various file formats and easy to use
Pros and Cons
- "The initial setup is easy."
- "Sometimes, we need to make sure that the configuration stays consistent across the reporting instances. They all connect to the same database. So, it shares that same backend, but the reporting services itself can also be configured. On the application level, for reporting level. And it is, based on my own experience, it is a manual effort to make sure that the reporting servers are configured the same across the environment."
What is our primary use case?
It is mainly for creating and managing less complicated reports. We use it for ourselves and for the DBA team to get some insights into the operational health of the database environment.
And a few other teams are using it for some simple application reporting purposes. So, it is a fairly small reporting environment, not a big one.
What is most valuable?
What I like is the ease of use of the application. It is easy to set it up and start working with it. The reporting capabilities are also quite flexible. It is easy to create reports and it is easy to mark up the reports, to format the reports. And also the export capabilities to export the reporting in various file formats.
What needs improvement?
I would like to see more integrations.
For how long have I used the solution?
I have been using it for two years now.
What do I think about the stability of the solution?
I would rate it at nine out of ten because we haven't had issues with Reporting Services. The only issue I can think of is if we perform a software upgrade of the environment or of the reporting instances.
Sometimes, in some scenarios, things can break because of new, more stringent security controls or new functionalities in the Server, and all functionalities get deprecated. But it is basically a matter of reviewing the release notes of the new software release and making sure that those criteria have been met.
What do I think about the scalability of the solution?
I would rate the scalability an eight because it is easy to scale out to the environment to add multiple servers in a farm so that if one server goes down, the other takes over the workload. And also in order to balance a lot across the environment.
Sometimes, we need to make sure that the configuration stays consistent across the reporting instances. They all connect to the same database. So, it shares that same backend, but the reporting services itself can also be configured. On the application level, for reporting level. And it is, based on my own experience, it is a manual effort to make sure that the reporting servers are configured the same across the environment.
But that's a minor detail because it is easy to get an overview of the current configuration of one Server and make sure that those configuration parameters are configured on the other nodes as well.
We have roughly 20 end users using this solution.
How was the initial setup?
The initial setup is easy. It is on-premises.
A first deployment takes less than 30 minutes. If you have all the prerequisites for, like, the server, an empty database, or actually not an empty database, but if you have the server, a database server, those kinds of things, then 30 minutes.
What other advice do I have?
I would rate it an eight out of ten. Microsoft also has another solution called Power BI. Power BI is a bit more powerful, and it has more integration compared to Microsoft SQL.
So, if organizations are considering using SQL Reporting Services, then it is also wise to do a comparison between Reporting Services and the newer Microsoft Power BI solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Coordinator at a financial services firm with 10,001+ employees
Reliable product with an ability to design reports efficiently
Pros and Cons
- "The stability of SSRS has been reliable, with minimal issues encountered during our usage."
- "The product could be improved by reducing the time it takes to build and deploy reports."
What is our primary use case?
Our primary use case for SSRS is building and creating reports for our clients.
What is most valuable?
The most valuable features of SSRS include its ability to design reports, connect to databases, and deploy reports into the Server. Then, connect to a web application or show the user that they can view this report on the browser.
What needs improvement?
The product could be improved by reducing the time it takes to build and deploy reports. We have improved the Server, but it's still in the prototype stage. It takes more time than another.
For how long have I used the solution?
I've been using SQL Server Reporting Services (SSRS) for approximately ten years.
What do I think about the stability of the solution?
The stability of SSRS has been reliable, with minimal issues encountered during our usage.
What do I think about the scalability of the solution?
The product has shown good scalability, allowing us to handle increasing data volumes and reporting requirements effectively.
Which solution did I use previously and why did I switch?
Before SSRS, we used Crystal Reports primarily for reporting purposes. However, we switched to SSRS due to its better integration with web applications and improved functionality for our business needs.
How was the initial setup?
The initial setup was relatively straightforward, especially considering our familiarity with Microsoft products. However, optimizing performance and configuring advanced features required additional effort.
What about the implementation team?
We implemented SSRS primarily through an in-house team, leveraging our expertise in Microsoft technologies.
What was our ROI?
While I don't have specific ROI metrics, the platform has significantly enhanced our organization's reporting efficiency and decision-making capabilities.
What's my experience with pricing, setup cost, and licensing?
The product pricing is reasonable in terms of suitable features for business.
Which other solutions did I evaluate?
We evaluated various reporting solutions, including Crystal Reports and other Microsoft reporting tools. Despite integrating with other Microsoft products, such as Power BI, SSRS emerged as the most suitable option for our requirements.
What other advice do I have?
The data visualization capabilities of Reporting Services (SSRS) play a crucial role in enhancing our reporting for business applications. Our application is accessible to clients and customers, allowing them to utilize various services. They seamlessly interact with our application to access a range of functionalities, including generating generic reports certificates and performing various tasks.
I recommend the product for its ease of use and compatibility with various Microsoft tools, including Office tools.
The product's data analysis feature is good. We can consume different databases with reporting services.
It's essential to regularly update and optimize SSRS to take advantage of Microsoft's latest features and improvements. Additionally, investing in training and upskilling employees on SSRS usage can maximize the organization's benefits.
I rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Professional at a wholesaler/distributor with 51-200 employees
Provides easy reporting and executive dashboards, but its integration with other tools could be improved
Pros and Cons
- "I mainly use the solution for the ease of reporting and for executive dashboards."
- "It would be really nice to have better integration between the solution and Power BI."
What is our primary use case?
We use the solution mainly for the KPIs and dashboards.
What is most valuable?
I mainly use the solution for the ease of reporting and for executive dashboards.
What needs improvement?
I'm starting to use Power BI this year, and it would be really nice to have better integration between the solution and Power BI.
For how long have I used the solution?
I have been using Microsoft SQL Server Reporting Services since 2015.
What do I think about the stability of the solution?
Microsoft SQL Server Reporting Services is a stable solution.
I rate the solution an eight out of ten for stability.
How are customer service and support?
Microsoft's support is not generally good, but I haven't had to deal with it. I would only use Microsoft support for the licensing part, which is very complex for SQL Server.
How would you rate customer service and support?
Negative
How was the initial setup?
When I was relatively new to it, the solution's initial setup was complex for me. On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a three or four out of ten.
What's my experience with pricing, setup cost, and licensing?
According to me, the solution's pricing is very expensive, but I don't know how much Oracle or other competitors would cost. Since I am unfamiliar with other pricing schemes, the solution's pricing may be fair. Getting the type of license we bought was very complicated. Value-wise, the solution's pricing is good for the price that we pay. I rate the solution a seven out of ten for the value we received from the solution's pricing.
What other advice do I have?
The solution's data visualization capabilities have helped enhance our reporting and made my life easier. I don't have to deal with third-party software.
The solution's integration with other tools and systems has proved to be a time-saver. The solution's integration saved me a few weeks out of a year on a lot of analytics. I would recommend the solution to other users.
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Solutions Architect at Shepherd365
Helps to build reports based on customer requirements
Pros and Cons
- "I am impressed with the product's seamless integration. It can work with different databases like Oracle."
- "I would like the solution to add the scheduling feature for reports."
What is our primary use case?
We use the product to build reports based on customer requirements. It also helps us to export documents to different formats like Excel, CSV, and Word document and share it through emails or FTP.
What is most valuable?
I am impressed with the product's seamless integration. It can work with different databases like Oracle.
What needs improvement?
I would like the solution to add a scheduling feature for reports.
For how long have I used the solution?
I have been using the solution for 10-15 years.
What do I think about the stability of the solution?
I would rate the product's stability an eight out of ten.
What do I think about the scalability of the solution?
I am not sure about the tool's scalability since we haven't tried deploying it on multiple servers.
How are customer service and support?
Microsoft's support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the product's setup a seven out of ten. The tool's deployment takes a couple of days to complete. Microsoft provides installation media when you purchase the license. You need to do a verification after the deployment and configuration.
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper than its alternatives.
What other advice do I have?
I would rate the solution a seven out of ten. You need to use the solution if your technology stack is Microsoft and the backend database is an SQL server.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Software Engineer at Varian Medical Systems, Inc.
A stable solution that needs to improve performance
Pros and Cons
- "We get good support from Microsoft."
- "Microsoft SQL Server Reporting Services needs to improve performance."
What needs improvement?
Microsoft SQL Server Reporting Services needs to improve performance.
For how long have I used the solution?
I have been using the product for six to seven years.
What do I think about the stability of the solution?
Microsoft SQL Server Reporting Services is stable.
What do I think about the scalability of the solution?
The solution is scalable. My company has 25 users for the product.
How are customer service and support?
We get good support from Microsoft.
How was the initial setup?
The tool's deployment complexity is medium.
What about the implementation team?
Microsoft SQL Server Reporting Services can be deployed in-house.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing costs are expensive.
What other advice do I have?
I rate Microsoft SQL Server Reporting Services an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at SLP TECHNOLOGIES PRIVATE LIMITED
A widely used product known for its robust security features
Pros and Cons
- "The solution is known for its robust security features."
- "The product should improve its performance."
What is our primary use case?
The use case depends on the requirements of the system or applications. Organizations and individuals may use the product for different purposes ranging from small-scale applications to enterprise-level systems.
What is most valuable?
The solution is known for its robust security features. It is an excellent product. It is a widely used database management system.
What needs improvement?
The product should improve its performance. It should improve the optimization, encryption and access control. It should provide efficient resource management features.
For how long have I used the solution?
I am currently using the solution.
What do I think about the stability of the solution?
The solution is stable. I rate the stability a ten out of ten.
How are customer service and support?
I had a good experience with technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would recommend the solution to others. Overall, I rate the product a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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