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reviewer2153655 - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 11-50 employees
Real User
Apr 20, 2023
It creates a focal point for incidents, so it's much easier to get a comprehensive view of our security posture
Pros and Cons
  • "I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
  • "When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"

What is our primary use case?

We use Sentinel to monitor logs, build alarms, correlate events, and fire up specific automation boards in the event of a security incident. 

How has it helped my organization?

Sentinel creates a focal point for cybersecurity incidents, so it's much easier to correlate logs and incidents to get a more comprehensive view of our security posture. Microsoft provides many educational resources, so onboarding new people is easy. 

It took us about a month to realize the benefits of Sentinel. Integrating all the Microsoft security products into the solution was straightforward. It seamlessly integrates with Microsoft Logic Apps, so it's easy to develop custom playbooks and automate many manual tasks. 

Automation has made us more efficient and effective because we're free to focus on priority alerts. Sentinel has reduced the time spent on menial security tasks by 30-40 percent. Sentinel consolidates our dashboards into a single XDR console, one of our strategic goals. We're moving all of the data into Microsoft Sentinel to create a single point of truth for security incidents.

Microsoft provides some threat intelligence for significant incidents. They provide us with remediation and mitigation controls we can implement to react to these potential threats much faster.

What is most valuable?

I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they use technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily.

Threat prioritization is a crucial feature. It already has them in order, so we know we should investigate high alerts first and move down the line to the less urgent ones. 

We use all of the other Microsoft security solutions in addition to Sentinel. They all can be integrated together seamlessly to deliver comprehensive threat detection and response. 

What needs improvement?

I would like to see additional artificial intelligence capabilities. They're already working on this with new features like Microsoft Security Copilot. This will help us investigate incidents much faster. 

When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel 

Buyer's Guide
Microsoft Sentinel
September 2026
Learn what your peers think about Microsoft Sentinel. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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For how long have I used the solution?

I have used Sentinel for two years.

What do I think about the stability of the solution?

We haven't experienced any downtime, so I think Sentinel is highly stable. 

What do I think about the scalability of the solution?

Sentinel runs on the cloud, so it scales automatically. 

How are customer service and support?

I rate Microsoft's support a 10 out of 10. They can connect you with the developers, and you get answers quickly. 

Which solution did I use previously and why did I switch?

I also worked with RSA enVision at my previous company. Sentinel has advantages because of its tight integration with the Microsoft ecosystem. It's effortless to set up because you don't need specific connectors. Sentinel works out of the box. It makes sense for a company that primarily works with Microsoft products to use Sentinel for security monitoring.

How was the initial setup?

Sentinel runs on the Microsoft Azure Cloud, so it was easy to set up. It took about two days to set it up. You start by integrating the Microsoft security solutions using the available connectors and move on to the firewall, SysTalk databases, and application-specific logs. 

It's a bit more complicated to come up with custom rules and alarms, so that's the last part of our implementation strategy. We completed the deployment with two or three people and the help of Microsoft support. Because Sentinel is deployed in the cloud, it doesn't require any maintenance. 

What was our ROI?

Our ROI comes from automating lots of tasks. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Sentinel is pretty expensive, and they recently announced that they will increase the price of all Microsoft services running in Azure by 11 percent. Luckily, I'm not responsible for the financial side. For one of my clients, the estimated cost is 880,000 euros for one year. There are additional costs for the service agreement. 

What other advice do I have?

I rate Microsoft Sentinel an eight out of ten. I recommend taking advantage of the virtual training before you implement Sentinel. Familiarize yourself with the product, dashboards, features, integration, etc., before you decide to use it. 

A single-vendor strategy is preferable because it's easier to integrate them. Otherwise, it can get complicated.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Matthew Hoerig - PeerSpot reviewer
President at Trustsec Inc.
Real User
Top 5
Feb 16, 2023
Well-defined KQL queries help make threat-hunting more automated and routine
Pros and Cons
  • "There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
  • "If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."

What is our primary use case?

Our use cases range from more complex configurations, looking at things like playbooks, workbooks, and threat-hunting, for which we rolled out architectures in some departments in the Government of Canada, to a more streamlined functionality and looking at things from a correlation perspective. 

We work in tandem with a couple of departments that have products called cloud sensors and those sensors feed telemetry into Sentinel. In its simplest form, we're using it for the ingestion of all that telemetry and looking for anomalies.

The anomalous behavior can include anonymous IPs and geolocation that might indicate bad actors are trying to access a system. If I'm located in Ottawa, Ontario and somebody from Russia is trying to access our tenant, that's going to be pretty suspicious.

Just like the US government has FedRAMP, there is a similar approach, here, for the Government of Canada where the funding for projects takes a cloud-first approach. Most of the departments in the government are now on some kind of cloud journey. When I look at the various projects I've worked on, every single one, to some degree, has an IaaS in Azure environment, and most of those deployments incorporate Sentinel and the log analytics workspace into the solution.

How has it helped my organization?

Sentinel helps automate the finding of important alerts as well as routine tasks. When your KQL queries are well-defined, and your threat hunting becomes more routine for parsing through a volume of ingested information, it becomes more of an established process. There would likely be some kind of documentation or procedures for how Sentinel would be managed. The idea is to catch any threat before it actually impacts your organization. Using Sentinel workbooks and playbooks and doing threat-hunting to find things before they actually affect a particular system is the optimal approach. It may depend on the size of the team that is supporting the tool and the knowledge level required to appropriately configure the tool.

I have one department that has quite a mature and robust Sentinel implementation, and they are absolutely doing that. They're using threat-hunting and the ability to create rules to be proactive.

A fully functioning Sentinel system configured properly so that you're doing advanced threat-hunting and trying to catch malware and other kinds of attacks before they impact your systems, could result in enormous cost savings if you're able to identify threats before they actually impact you. I'm sure that Sentinel has saved money for most departments in terms of forensic, digital investigations. But it would be hard for me to put a dollar figure on that. As the Government of Canada is becoming more capable of managing this system, the ability to leverage all of the bells and whistles to help to create a better security posture, and to catch things in advance, will absolutely result in dollar savings.

Similarly, for time to detection, a fully deployed Sentinel system that is properly managed and has a good, robust configuration, would absolutely save time in terms of pinpointing systems where a problem may exist, and employing alternative tools to do scans and configure reviews. But specific savings would depend on the department, the size of the team, and the configuration of the tool.

What is most valuable?

There are some very powerful features in Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection. We can then use KQL (Kusto Query Language) queries. It queries the telemetry for anomalies. The ability to parse out that information and do specific queries on it, and look for very specific things, is quite a valuable function.

The large-scale data ingestion and the ability to use KQL queries to establish connectors into various data sources provide very expansive visibility. With playbooks into which you incorporate rules, you can be very granular or specific about what you're looking for. It provides a great deal of visibility into that telemetry coming in from various services across your tenant.

In terms of data ingestion from an entire ecosystem, there might be some services for which Microsoft has not built a connector yet for Sentinel. But for most of the major services within Azure, including M365, those connectors do exist. That's a critical piece. As a SIEM, the way that it identifies anything anomalous is by correlating all those sources and searching the telemetry for anomalies. It's critical to ensure that you can ingest all that information and correlate it accordingly.

The comprehensiveness of Sentinel's security protection is highly effective and it scales well. It has the ability to do automated responses that are based on rules and on Sentinel's ability to learn more about the environment. The AI piece allows for behavioral and learning processes to take place, but the underlying logic is in the rules that you create via playbooks and workbooks. That whole functionality is highly effective, as long as you have good KQL literacy, how your alerts are configured, and where your alerts are configured. Are they via email or SMS? There are a lot of variables for how you want or expect Sentinel to behave. It's quite a comprehensive architecture to make sure that you've got all those pieces in place. When configured properly, Sentinel is a very powerful tool, and it's very beneficial.

What needs improvement?

My only complaint about Sentinel has to do with how you leverage queries. If you have good knowledge of KQL, things are fine. But if you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button. Then it does the analysis of the telemetry. If things could be improved anywhere, it might be there. They could improve the ease of deploying these queries.

For how long have I used the solution?

I have been using Sentinel since 2018.

How are customer service and support?

Sentinel is very good if you have the right support tier in place. If you don't have the right support tier, then it can become quite laborious to find a technician who is knowledgeable, because the tier-one support might be out-of-country. You have to pay for the ability to get to a senior guy who is quite knowledgeable. That's an area of cost that may be impactful to the proper operation of the tool itself. But when you do talk to somebody who's knowledgeable, it's great.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It's expensive, but it's beneficial.

Because of the way that the Government of Canada allows access to the Azure marketplace, we don't typically employ other cloud SIEMs. However, many departments of the government use on-prem SIEMs. When I consider the licensing and the functionality for those on-prem SIEMs, Sentinel is fairly pricey. That being said, for an Azure tenant, it's really the only game in town, unless you're pulling in information or you're exporting information from Sentinel to a third-party source on-prem for further analysis or storage.

Cost-wise, Sentinel is based on the volume of information being ingested, so it can be quite pricey. The ability to use strategies to control what data is being ingested is important.

Because it's expensive, I've seen other departments that have on-prem SIEMs that reanalyze telemetry that is exported from the Azure cloud. It's not like-for-like, though.

What other advice do I have?

Many organizations leverage the MITRE ATT&CK framework. Within MITRE there are all kinds of tactics that could be brought to bear on any unsuspecting department or target. Or they align with something like OWASP. But with Sentinel, you're able to delineate what categories you want to prioritize. For anything web-based, because everything is based on APIs and is based on a web interface, you might want to prioritize OWASP-based threats. But if you look at things like APTs, advanced, persistent threats, and various bad actors that MITRE categorizes, that gives you a really good source of information in terms of what to prioritize.

There are a lot of Microsoft security products: Defender for Cloud, Security Center, Azure Monitor. On the SaaS side, we leverage Compliance Manager. And within the dashboards for M365, you've got the ability to leverage policies. For some clients I've worked on, we have things like DLP policies, to prevent unauthorized exfiltration of data. But for IaaS, where Azure typically resides, Defender for Cloud is a big one.

With the use of connectors, if you're looking to provide data telemetry from various services back into Sentinel to do threat-hunting, it is quite a straightforward process. If you're looking to look at things like logging and auditing and how storage accounts integrate, that's a bit more complex, but it's not rocket science. It's certainly quite feasible.

Because they're all services incorporated into Azure, and into IaaS from a broader perspective, there's fairly straightforward integration. Everything is API driven. As long as you can take advantage of that within your dashboard and your admin center, you can enable them very simply through that. If you're looking for historical data through login auditing, it's a matter of parsing through some of that information to get some of those key nuggets of information. But the broader ability to spin up a bunch of services through Azure and have them communicate and work together to build a better security posture is very straightforward.

Cloud platforms, whether Microsoft or AWS or Google, are always in flux. There are always services coming down the line, as well as updates or upgrades, and refinements to these services. Very rarely do you find a static service. When I look at the comprehensiveness of Sentinel from when I started to use it back in 2018 and through to early 2023, there have been a fair number of changes to the functionality of the tool. There are more connectors coming online all the time. It's evolving to make it more and more comprehensive in terms of what kind of information you can pull into Sentinel. It's more and more comprehensive as time goes on; the tool just improves.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Microsoft Sentinel
September 2026
Learn what your peers think about Microsoft Sentinel. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,325 professionals have used our research since 2012.
Sr. Cloud Security Analyst at SNP
MSP
Feb 16, 2023
With Bi-directional sync, people work on active issues; resolved issues are updated across the board
Pros and Cons
  • "Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
  • "In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."

How has it helped my organization?

Microsoft Defender for Cloud's bi-directional sync capabilities are important in the following way. If you have an issue that shows in Defender for Cloud, an incident on your dashboard, and you look into Sentinel and see the same alert has been triggered, after someone on your team looks into it and fixes it, if bi-directional is not enabled, you will still have the alert showing. If someone is looking at the Defender for Cloud dashboard, that alert will still show as active. That's why it's important to have bi-directional sync. It helps make sure that people work on the right cases.

Sentinel enables you to investigate threats and respond holistically in one place. It gives you a central repository where you can have a historical view and see the access point where something started, where it went, and how things were accessed. For instance, if someone was anomalously accessing keywords, with everything in one place you can see where it started, where it went, who was involved in it, what kind of endpoints were involved, what IP address was involved, and what devices were involved. In this way, you have complete historical data to investigate the root cause.

Previously, I worked with a number of different tools to pull the data. But having one pane of glass has obviously helped. When you consider the time it takes to go into each and every dashboard and look into alerts, and take the necessary actions, Sentinel saves me a minimum of 15 minutes for each dashboard. If you have three to four dashboards altogether, it saves you around one hour.

And when it comes to automating routine tasks, if you want to notify the right people so that they can look into a P-1 incident, for example, Sentinel can automatically tag the respective SOC or security incident teams through a team chart and they can directly jump into a call.

Another point to consider is multi-stage attack detection. We have a granular view into the incident. We can investigate which IPs, user entities, and endpoints are involved in the alert. If you have to look at multiple, separate points, it could take one hour to see what happened at a particular point in time. With Sentinel, we can directly look into a certain person and points and that saves a lot of time. And then we can take action on the incident.

What is most valuable?

Among the valuable features of Sentinel are that it 

  • has seamless integration with Azure native tools 
  • has out-of-the-box data connectors available
  • is user-friendly
  • is being expanded with more updates.

The visibility into threats that the solution provides is pretty good. We can see a live attack if something is going wrong; we can see the live data in Sentinel.

I work on the complete Azure/Microsoft stack. With Azure native, we can integrate the various products in a few clicks. It doesn't require configuring a server, pulling of logs, or other heavy work. It's very easy, plug-and-play. The data collectors are available with Azure native so you can deploy policies or it will take care of everything in the backend. If various tools have different priorities for issues, monitoring everything is a hectic task. You have to go into each tool and look into the alerts that have been triggered. It's a big task. If you can integrate them into a single pane of glass, that helps you to find out everything you need to know.

And in terms of the comprehensiveness of the threat protection that these products provide, I would give it a 10 out of 10.

Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment. At a minimum, we should monitor the servers that are critical in the environment.

It also has hunting capabilities so that you can proactively hunt for things, but a different team looks after that in our organization.

What needs improvement?

In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest.

For how long have I used the solution?

I have been using Microsoft Sentinel for more than two and a half years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable model but as you scale up you pay for it.

How are customer service and support?

Microsoft technical support is responsive and helpful. And their technical documents are pretty detailed and well-explained.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment was pretty straightforward.

The number of people involved in the deployment is completely dependent upon the environment and the access we have. If there's something to be done with a third-party application—for instance, Cisco Meraki or ASA—for those, we require support from the networking team to open up ports and forwarding of logs from the firewalls to Sentinel. If it is a native Azure environment, we don't need any support.

As for maintenance, if there are any updates they will pop up in your alerts and you can then upgrade to the latest version. It doesn't take much effort and there is no downtime. You simply update and it takes a few seconds. If someone is experienced, that person can handle the maintenance. If the environment is very big and it requires injecting more logs, then it requires some helping hands.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair.

With a traditional SIEM, people are required for SOC operations and investigations and they require licenses. With Sentinel, people in SOC operations are still required to investigate, but we don't need any licenses for them. With a traditional SIEM, you pay a lump sum for licenses. But with Sentinel, it's pay-as-you-go according to the amount of data you inject.

What other advice do I have?

I would recommend Microsoft Sentinel.

It's always good to compare against other tools when it comes to the value, to get an idea of what you are paying for. Compare the market strategies and the new capabilities that are coming out and whether you're able to unlock the full capabilities or not. Double-check that. As for best-of-breed versus one vendor, you should stick with one vendor only and take whatever they gave.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Director at Martin Retail Group
Real User
Sep 7, 2022
The solution provides a single pane of glass for reviewing logs from disparate sources
Pros and Cons
  • "Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
  • "Sentinel provides a single pane of glass for reviewing logs from disparate sources, making it quicker to get to the critical items and resolve any problem."
  • "Sentinel provides decent visibility, but it's sometimes a little cumbersome to get to the information I want because there is so much information. I would also like to see more seamless integration between Sentinel and third-party security products."

What is our primary use case?

Sentinel ingests all the logs from various security products across on-premise and virtual servers. It has a lot of flexibility regarding different third parties that are not Microsoft, which I liked. We had some very, probably not as well-known systems from which it would ingest information. So it was nice to see that it was very flexible.

We have a hybrid setup with Sentinel deployed on the Azure cloud. We've got about 20 server endpoints, 400 desktop or laptop endpoints, and 1,520 network endpoints. The company has around 400 employees and a 10-person IT team operating out of one location in Alabama. 

How has it helped my organization?

Sentinel provides a single pane of glass for reviewing logs from disparate sources. Everything is on one XDR dashboard. We have a smaller IT team, so it's cumbersome to go to various places to get information and manage it. Having a clearinghouse of information makes it quicker to get to the critical items and resolve any problem.

Sentinel saved us time because we can find the information we need directly. It's hard to quantify that because we still need to look through lots of information. Without Sentinel, it would take about one to three hours each week to compile information from different sources.

It helps us proactively prevent threats. Sentinel is integrated with Defender and CloudApp. It gives us suggestions about best practices in security and recommends actions if it sees something within the network that seems out of line. The investigation part is thorough. We can figure out exactly what's wrong and what we need to check. Afterward, we have to go to a secondary product.

What is most valuable?

Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information. The automation capabilities are excellent and can be extended. We haven't tried to extend the automation features, but what is built in is great. 

The solution also has native integration with Microsoft Teams. It creates a Teams chat when there's an issue, so one of our analysts can look at it immediately. It can automatically flag something instead of sending an alert to an email that someone may not read until three weeks later.

What needs improvement?

Sentinel provides decent visibility, but it's sometimes a little cumbersome to get to the information I want because there is so much information. I would also like to see more seamless integration between Sentinel and third-party security products. 

When alerts appear in the Sentinel console, I can research them and see what to do, but I need to leave Sentinel and go to a second product to execute whatever I need to do. I would like to be able to fix everything within the Sentinel console.  

For how long have I used the solution?

We used Sentinel for about six months.

What do I think about the stability of the solution?

We haven't had any issues with Sentinel so far. The uptime has been 100 percent. 

What do I think about the scalability of the solution?

Sentinel is capable of handling all that we ingest. I think we've hit 80 to 100 Gigabytes so far, and it continues to scale upward. I'm pleased with it. It's a rolling scale, so it scales up as needed based on the number of logs you ingest. As long as you're willing to pay to house the data, they'll continue to scale upward with you.

How are customer service and support?

We haven't had to contact Microsoft support for Sentinel yet. That worries me. Sometimes Microsoft support can be a little difficult to reach.

Which solution did I use previously and why did I switch?

Sentinel was our first foray into the SIEM world. That's one reason we went back and reviewed it again this summer. We wanted to be sure we picked a good product. They mostly gave demos, so we probably didn't get the full run of these secondary products, but it at least gave us a feel for what else was out there.

How was the initial setup?

Setting up Sentinel was pretty straightforward. We set everything up through Azure, and they had excellent documentation as far as integrating modules. They had scripts we could run within other environments to ingest the logs. Getting information into the system was fairly smooth. 

We had to spin up a new virtual machine for Linux because it required a Linux virtual machine within our on-premises environment to send log files. That was the biggest step I had to do. Spinning up another virtual machine is no big deal. 

We didn't pay for any implementation help. Our IT team spent a day talking through the plan. We let the server person spin up our VM and our network person got all the network stuff in place. We came back together and made sure the logs were delivered. Overall, it was a roughly two-week process of setting up and reviewing everything to ensure everything is working correctly. After deployment, there's no maintenance. It's in Azure, so Microsoft handles all the updates and server roles. It's seamless from a maintenance standpoint.

What about the implementation team?

Sentinel was deployed by a four-person in-house IT team consisting of a network admin, systems admin, and a junior engineer who floated between all of us, helping out where they could. I supervised the deployment as the director. 

What was our ROI?

The jury is still out on whether we see a return, but I am pleased with the investment. Sentinel provides us with some new insights. It helps us improve our security posture with proactive measures, like informing us of best practices. 

These features helped us evaluate things within our network and cloud environments that we needed to tweak. That was a pretty helpful bonus. 

What's my experience with pricing, setup cost, and licensing?

Sentinel's price is comparable to pretty much everything out there. None of it is cheap, but we didn't think we could save money by going a different route. Sentinel was part of our Azure expenditures, so it was easier to add the expense instead of having a completely separate vendor.

The licensing is straightforward because it's within Azure. There are lots of features in Azure that they gave us as a package. It's nice to do this without having to carve out special budgetary items. The flexibility was helpful. 

Which other solutions did I evaluate?

We looked at a couple of different solutions, including Splunk and Arctic Wolf. We primarily chose Sentinel because we had already carved out a budget within Azure for Sentinel. We could keep it within Azure and roll that into our Azure expenses versus carving out a new budget item for these other products. That was the biggest motivation.

Sentinel kept pace with the other major players in the field. We considered whether there was a better product to ingest all data. We didn't find anything new or different. 

What other advice do I have?

I rate Microsoft Sentinel eight out of ten. If you plan to implement Sentinel, I recommend spending time thinking about all the sources of data you want to ingest. It's flexible in terms of how much you can ingest, but you may not want to pay that much. It might be better to only connect your critical systems to it.

If you're hesitant to adopt Sentinel, you should do a demo. The single pane of glass is nice to have. You'd really have to talk me out of that.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arun-Raj - PeerSpot reviewer
Associate Consultant, SIEM Engineer at a tech services company with 501-1,000 employees
Consultant
Aug 30, 2022
Gives us better security and allows us to capture all the data in a single console, which we can analyze from the cloud
Pros and Cons
  • "The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
  • "Sentinel is the best solution that we use."
  • "If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
  • "Technical support doesn't understand the features well enough. Their solutions and response time aren't very good."

What is our primary use case?

We have multiple use cases based on the data sources we have onboarded, like Sophos UTM or Firewall.

We also use Microsoft Defender for cloud and Microsoft Office.

We have integrated MD with Sentinel to receive alerts. If there are any suspicious activities in any of our resources, MD will create an alert. Once an alert comes through MDC, it is converted to Sentinel.

It was easy to integrate the solutions. It took about two or three clicks. The solutions work natively together, specifically to give us coordinated detection and response across our environment.

There is a correlation with the mail-based algorithm. We have an AML model algorithm in Sentinel. It has the capability to catch the pattern of attacks and shows that to us in the Sentinel app.

How has it helped my organization?

We mostly have cloud-based solutions, so Sentinel gives us better security. There's a feature that allows us to capture all the data in a single console, which we can analyze from the cloud itself.

We don't have to use third-party services to check these activities. If we see that one of our accounts is compromised or anything has happened, we can remove that person from other groups.

There's a feature that allows us to see what is in a secure state and what is in a critical state.

Sentinel helps automate routine tasks and find high-value alerts. We can have a custom playbook and create automation rules through that. If there is a false positive address, we can do the automation from there. If we want an email notification based on high-activated rules, we can provide the automation rules that will notify us on Outlook or through Teams.

It minimizes our analyst's workload. Once a high activity comes up, we'll get a notification on Teams. As analysts, they will validate and send us the email or notification within 10 to 15 minutes with more valid data. If there's a playbook with the top 10 critical rules, we can create multiple playbooks and attach them with the data that we want to protect.

Once that incentive is triggered, we'll get notifications with the full details of that incentive. If high severity comes up, that email is sent to the client, and we do more analysis on that rather than wasting time on the first analysis. We can directly get into the deeper version of the automation.

If an incident comes up, we have to validate the load and find out the correlation of the users. We can focus on the advanced test rather than wasting time on the previous one. This saves five to ten minutes.

On a monthly basis, the analyst team saves at least three to four hours with automation. We have multiple rules based on our more critical test. From that perspective, analysts don't want to work more on low priorities because we'll be automatically notified of low and high priorities. We focus more on critical users where the threat is high. By focusing on what is a high priority, our analysts save five to six hours per week.

We have multiple dashboard views that allow us to see logs coming from different solutions and users who were involved in the previous incident.

What is most valuable?

The best feature is that onboarding to the SIM solution is quite easy. If you use cloud-based solutions, it's just a few clicks to migrate it.

The console is user-friendly. We have almost 120 different types of data, so the solution helps us to onboard different types of third-party services to the SIM solution. We have UB features, and the SOAR capability in the Sentinel server is also a good feature.

Sentinel's visibility into threats is very good. We have an investigation graph that allows us to see the correlation between the incident and the users. We can see if there are multiple incidents with the same IP address and if there are multiple breaches. We can correlate with the rules and check if any inside threat activities are going on with the malicious site or the malicious URL link that we have onboarded. The threat view provides good visibility.

We can prioritize threats based on our investigation assets. It's very fast. We're able to see the rest of the threat activities and how impactful they are. Based on the AML algorithm, we can get all the stages of the attack as well.

Sentinel enables us to ingest data from our entire ecosystem.

The importance of this ingestion of data to our security operations depends on the data and the type of solutions we have to onboard. We onboard our critical servers and assets to the same solution so we'll have good visibility.

We're able to investigate threats and respond holistically from one place.

We can validate the logs from where the logs have been received. By doing the log analysis, we'll be able to find them. It's a straightforward function and isn't very hard.

There's an incident pane in Sentinel. We have a query package, and we can have a deep dive alert through that, or we can have a deep look into the log. From the console itself, we have a great view of our threats and the current phase we're in.

We have multiple source features. There are between 20 to 30 in addition to data. Microsoft provides custom features through which we can connect with third-party solutions and correlate the incident. For example, if we have multiple incidents, we can use the SOAR capabilities and correlate them with multiple third-party threats. It's an easier way of understanding whether or not we have a malicious bug.

We can see how much time our analysts have taken to raise the ticket and how much time they have taken to resolve the issue assets. We can create a dashboard for that. They're able to notify us within five or ten minutes for high priorities. For the medium priorities, it is 10 to 12 minutes. Our detection time for low priorities is within three hours, but our team still performs under 15 to 18 minutes.

What needs improvement?

If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients.

For how long have I used the solution?

We have been using this solution for almost two years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten.

How are customer service and support?

I would rate technical support a six out of ten. Technical support doesn't understand the features well enough. They will give us links to reference, so we go through those links as a team or Google the solution. We reach out to them if we can't find the solution, but they provide us with the same links and URLs that we've already referred to. It's a hassle because it wastes a week and a half of our time. Their solutions and response time aren't very good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is based on our data sources. We have a segregated timeframe of two payments. It depends on the client or who is doing the operation. Onboarding on the cloud is pretty easy. It takes just a few clicks from migrating the data sources to getting the logs.

For an on-premises or third-party software servicer, it will take more time and troubleshooting to do the setup. It won't be hard if you have a good team for the onboarding process. It can be complicated initially, but the rest of the timeframe will involve fine-tuning the logs and creating the custom rules based on your requirement.

It doesn't require a lot of maintenance. It's pretty simple. We just had to play with it for a couple of months.

What was our ROI?

We haven't seen any financial ROI.

What's my experience with pricing, setup cost, and licensing?

Sentinel is the best solution that we use. It's a pay-as-you-go model. We can fine-tune the features we want and choose if we want to remove logs. We can also segregate logs, which helps us minimize costs. Sentinel provides free Office 365 and Azure-based logs without pricing assets. When it comes to the third-party solution or our server logs, we just have to do the fine-tuning of the logs.

The pricing isn't very high. It depends on the number of logs you have. If you're expecting to ingest 50 to 60G in a day, but you're only ingesting 20 to 25G per day at first and you have a good team to analyze the logs, then you can segregate the ingestion at under 15G.

What other advice do I have?

I would rate this solution a nine out of ten.

It's very user-friendly. The only issue is that Microsoft's technical support isn't very good. If you have a good team who can onboard the resources to the solution, then you'll be happy with the solution itself.

For us, it's better to go for multiple solutions rather than a single suite because we cannot strictly trust one client. If you only have one cloud-based solution, it's better to use Sentinel to secure it. It's helpful to have a good team that can do the monitoring and onboarding smoothly. You can go with one solution if you have a trusted partner. If you don't, then I would use multiple solutions.

You should purchase the features that Microsoft provides. It's a configured network, so they will correlate with the end resources, RMD, and receiver identity. The fusion-based algorithm rule will detect advanced multistage attacks to stop the attack.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AidanMcLaughlin - PeerSpot reviewer
SIEM Engineer at a tech services company with 501-1,000 employees
Real User
Aug 25, 2022
Enables us to monitor many different environments for cybersecurity incidents, and we use it as our main alerting tool to let us know when this activity happens
Pros and Cons
  • "The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one."
  • "Sentinel's cost-effectiveness blows a lot of other solutions out of the water, especially if you're already in Azure and you can leverage some relationships to bring that cost down."
  • "Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
  • "Although the integrations are good, it can sometimes be information overload."

What is our primary use case?

We use Microsoft Sentinel to monitor many different environments for cybersecurity incidents, and we use it as our main alerting tool to let us know when this activity happens. It also interfaces with all of our other Defender products, such as Defender for Office 365, Defender for Endpoint, et cetera.

Almost all of our solutions are based in Azure. We use Defender for Endpoint, Defender for Office 365, Defender for cloud, Sentinel, and Azure Active Directory Identity Protection.

I use the latest version of Sentinel.

Sentinel is mostly used within our security operations center and our security team. We have about 50 endpoint users.

How has it helped my organization?

The backbone of our organization is built on Microsoft Sentinel, its abilities, and the abilities of our Defender stack. Ideally, we'd have more data, but a lot of data and functionality are in one place. The Lighthouse feature is outside Sentinel, but it allows us to have multiple environments integrated into one and to access lots of different Sentinel environments through that. It's very easy to manage a security workload with Sentinel. 

I would like to see better integration with CICD. It should be easier to use GitHub, Jenkins, or whatever our code management stack looks like. Whether or not you use Azure DevOps, being able to manage the code you have is fairly important.

Since using Sentinel, we've experienced a faster response time and easier development features. There aren't as many hurdles to moving a configuration.

I'm not sure how long it took to realize the benefits because it was deployed before my time here. It took me about three months to get familiar with what Sentinel has to offer and how we could leverage it, so it will be about three months before you start getting proper value from it.

There are still elements of Sentinel that I haven't used to their fullest potential, like the Jupyter Notebooks and internet hunting queries.

The solution is good at automating routine tasks and alleviating the burden for analysts.

Automation has moderately affected our security operations, although there is scope for it to significantly affect SecOps. There is definitely the capability for Sentinel to do pretty much all of your first-line response, which would be a significant improvement. It's a moderate effect because we only use automation in a few areas.

There are a few different dashboards for each of the Microsoft tools. We have a dashboard for Defender, one for Sentinel, and one for Active Directory Identity Protection. It consolidated alerts in some aspects, but a lot of information is still scattered.

It's fairly good for being reactive and responding to threats and looking for indicators of compromise. Overall, it helped us prepare for potential threats before they hit.

Sentinel saves us time. The automation feature especially saves us time because we can automate a lot of menial tasks. If other businesses could do that, it would eliminate a lot of their first-line response.

Sentinel saves us about 20 hours per week, which is the equivalent of a part-time staff member.

It saved us money. It's a very cost-efficient SIEM to use and still provides a good level of coverage despite that. 

Sentinel saved us about 50% of the cost of Splunk. It decreased our time to detect and respond by about 10-15%.

What is most valuable?

The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one.

It provides us with very high visibility. It allows us to see a lot holistically across our environment in Azure. It integrates very well with other products like Defender.

It helps us prioritize threats across our enterprise. There are many things we can do to deal with prioritizing threats, such as having automation rules that automatically raise the priority of certain incidents. We're also able to make changes to the rule sets themselves and say, "I believe this to be a higher priority than is listed in the tool."

Prioritization is probably the most important thing to us because as an organization, we have a number of threats coming in at any moment, and each of them has its own valid investigation path. We need to know which ones are business critical and which ones need to be investigated and either ruled out or remediated as soon as possible. Prioritizing what to work on first is the biggest thing for us.

If you have the right licenses and access to all the products, it's fairly easy to integrate these products into Sentinel. Sometimes they don't pull as much information as possible, and I've noticed that there is a cross-functional issue where these tools will flag and alert themselves.

We can have it configured to create an alert in Microsoft Sentinel, but sometimes it doesn't create a bridge between them. When we finish our investigation and close the ticket on Sentinel, it sometimes doesn't go back to the tool and update that. That's the only issue that I have found with the integration. Everything else is straightforward and works well.

The solutions work natively together to deliver coordinated detection responses across our environment. It's probably one of the better-engineered suites. In other places, I've experienced an endpoint detection and response system that's completely different: proprietary coupled with a proprietary and different SIEM tool or maybe a different sort of tool. They are individual tools, and it can sometimes feel like they're engineered differently, but at the same time, they integrate better than anything else on the market as a suite of tools.

These solutions provide pretty comprehensive threat protection. A lot of them are technology agnostic, so you can have endpoints on Linux and Mac OS. It's pretty comprehensive. There's always a little oversight in any security program where you have to balance the cost of monitoring everything with the risk of having some stuff unmonitored, but that's probably an issue outside of this tool.

It enables us to ingest data from our entire ecosystem. It's difficult to ingest non-native data. It's not as easy as in Splunk because Splunk is probably the leading SIEM tool. If you have a native tool that's out of the Microsoft security stack, you can bring it into Sentinel and have an alert on it.

This ingestion of data is vital for our security operations. It's the driver behind everything we do. We can do threat hunting, but if we don't have logs or data to run queries, then we're pretty much blind. I've worked in places where compliance and regulatory adherence are paramount and having logs, log retention, and evidence of these capabilities is extremely important. One of the more vital things that our organization needs to operate well, is good data.

A lot of the alerts come in from other tools, so sometimes we have to actually use that tool to get the proper information. For example, if we get an alert through Defender for Office 365, to actually see an offending email or attachment or something like that, we have to go into the Defender console and dig that out, which is inconvenient. As an aggregator, it's not bad compared to the other solutions on the market. In an ideal scenario, having more information pulled through in the alerts would be an improvement.

A lot of Sentinel's data is pretty comprehensive. The overarching theme with Sentinel is that it's trying to be a lot of things in one. For a UEBA tool, people will usually have separate tools in their SIEM to do this, or they'll have to build their own complete framework from scratch. Already having it in Sentinel is pretty good, but I think it's just a maturity thing. Over the next few years, as these features get more fleshed out, they will get better and more usable. At the moment, it's a bit difficult to justify dropping a Microsoft-trained UEBA algorithm in an environment where it doesn't have too much information. It's good for information purposes and alerting, but we can't do a lot of automation or remediation on it straight away.

What needs improvement?

Although the integrations are good, it can sometimes be information overload. A number of the technologies run proprietary Microsoft algorithms, like machine learning algorithms and detection algorithms, as well as having out-of-the-box SIEM content developed by Microsoft. As an engineer that focuses on threat detection, it can sometimes be hard to see where all of the detections are coming from. Although the integrations are good, it can sometimes be information overload.

Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language. They could replicate what Splunk has in terms of their query language documentation. Every operator and sub-operator has its own page. It really explains a lot about how to use the operators, what they're good for, and what they're not good for in terms of optimizing CPU usage.

In Splunk, I would like to see some more advanced visualization. There are only some basic ones in Sentinel.

For how long have I used the solution?

I've been using Microsoft Sentinel for about one year, but more heavily over the past five months.

What do I think about the stability of the solution?

It's pretty stable. We don't have any performance or capacity issues with it.

What do I think about the scalability of the solution?

It's scalable when using solutions like Lighthouse.

How are customer service and support?

I haven't needed to use technical support yet, but the documentation in the community is very good.

Which solution did I use previously and why did I switch?

I previously used Splunk. The move to Sentinel was definitely cost-based. A lot of people are moving away from Splunk to a more cost-effective SIEM like Sentinel. We also chose Sentinel because of the ease of maintenance. Splunk's enterprise security has some good queries out of the box, but if I were a small organization, I would use Sentinel because it has more out-of-the-box features.

How was the initial setup?

The log collection facilities must be maintained. Maintaining the solution requires a team of fewer than five people. It mainly involves ensuring that the rules are up to date, the connectors and log collection mechanisms are working correctly, and that they're up to date. It also involves ensuring that the right rules are deployed and the automation rules are in place.

What was our ROI?

Our ROI is 50% over and above what we spend on it in terms of what we can get back from Microsoft Sentinel, everything we use it for, and the time we save.

What's my experience with pricing, setup cost, and licensing?

Some of the licensing models can be a little bit difficult to understand and confusing at times, but overall it's a reasonable licensing model compared to some other SIEMs that charge you a lot per data.

There are additional fees for things like data usage and CPU cycles. When you're developing queries or working on queries, make sure that they're optimized so you don't use as much CPU when they run.

Which other solutions did I evaluate?

We spoke with Google about Chronicle Backstory. It looks pretty powerful, but it wasn't mature enough for what we were looking for at that time.

The only other real standalone solution I've had a good experience with is Splunk and Splunk Phantom. In terms of cost, it's astronomically different. Microsoft Sentinel can sometimes be expensive depending on how many logs you're taking, but it will never be in the same realm as Splunk. Sentinel is easy to use, but Splunk is so expensive because it's very easy to use.

Microsoft Sentinel is a better SOAR solution than Phantom. Phantom has good integrations, but it isn't really built for custom scripting. If you're going to be paying more, you would expect that to be better. Sentinel is better in that aspect. Sentinel's cost-effectiveness blows a lot of other solutions out of the water, especially if you're already in Azure and you can leverage some relationships to bring that cost down.

What other advice do I have?

I would rate this solution eight out of ten. It's heading in the right direction, but it's already pretty good and mature.

If a security colleague said it's better to go with the best-of-breed strategy rather than a single vendor security suite, I would understand that completely. Some people see tying yourself into a single vendor as a vulnerability. It's not quite spread out, but I think you can manage a single vendor security solution if you have a good relationship with the vendor and you really leverage your connections within that business.

It's good to diversify your products and make sure that you have a suite of products available from different companies and that you use the best that's available. In terms of this technology stack, it's pretty good for what it does.

My advice is to really focus on what's possible and what you could do with the SIEM. There are a lot of features that don't get used and maximized for their purpose from day one. It takes a couple of months to properly deploy the solution to full maturity.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Obahor - PeerSpot reviewer
Cyber Security Specialist at TechForce Cyber
Real User
Top 5
Oct 22, 2024
Cloud-based solution streamlines incident response with powerful query language
Pros and Cons
  • "The query language of Microsoft Sentinel is easy to understand and use."
  • "The pricing could be improved."

What is our primary use case?

The primary use case of Microsoft Sentinel is for user and entity behaviors, detecting unauthorized access to services, identifying malicious IP addresses, and preventing brute force attacks on services. These are generic security use cases.

How has it helped my organization?

The AI-driven analytics of Microsoft Sentinel have significantly improved our customers' incident detection and response. It reduces the workload and decreases the number of tickets and incidents to triage.

What is most valuable?

The query language of Microsoft Sentinel is easy to understand and use. It allows querying across numerous agents quickly and efficiently. Being cloud-based, it does not require much hardware to utilize.

What needs improvement?

While I have not used Microsoft Sentinel extensively to suggest specific improvements, there is always room for improvement. The pricing could be improved, as it is considered quite expensive, especially considering the costs for workspace, Sentinel, and storage.

For how long have I used the solution?

I have been working with Microsoft Sentinel for a good three years.

What do I think about the stability of the solution?

The stability of Microsoft Sentinel is rated ten out of ten. It is considered highly stable.

What do I think about the scalability of the solution?

Microsoft Sentinel is very scalable because it is a cloud service and does not rely on our own resources. It depends on the payment capacity, however, it is considered very scalable overall.

How are customer service and support?

The customer service and support for Microsoft Sentinel are quite good. They provide numerous articles and training materials and are quick to respond, usually within an SLA of two to three hours.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Microsoft Sentinel can be challenging, with a learning curve. Configuring a workspace and adding connectors can be complex, especially for those not familiar with Azure or Microsoft. I would rate the setup around five or six out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Microsoft Sentinel is considered expensive, particularly due to the cloud-related costs for workspace, Sentinel, and storage.

What other advice do I have?

I am still quite new to Microsoft Sentinel, so I can't provide specific advice or recommendations. It is a good product with capabilities that might not be found in other SIEM solutions.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
PeerSpot user
reviewer2277912 - PeerSpot reviewer
Integrator, Microsoft Security Advisor at a tech consulting company with 5,001-10,000 employees
Real User
Sep 21, 2023
Easy to integrate, offers good documentation, and the setup is simple
Pros and Cons
  • "The main benefit is the ease of integration."
  • "When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."

What is our primary use case?

The usual use cases would be starting from scratch, implementing Sentinel for clients, onboarding log sources, building analytical use case rules, and supporting the platform for operations.

How has it helped my organization?

The main benefit is the ease of integration. Having a cloud-based SIEM means scalability. We also received very good support and documentation from the vendor.

What is most valuable?

All of the features are great. In fact, when they add new features they are always valuable and interesting. There are so many features on offer.

I really appreciate that it is very well documented.

I also use Defender 365, including Defender for Endpoint. It's easy to integrate with Sentinel. In two clicks we can integrate them together.

I have experience with Defender for Cloud. I'm actually getting into the Center for Cloud right now, so I'm just Learning about it. 

Sentinel enables us to ingest data from our entire ecosystem.

It's important to have data visibility for our security operations. Sentinel enables us to investigate the threats and respond from one place. That is very important for operations. We need to be able to easily look and have visibility over what's happening.

Sentinel enabled us to automate routine tasks. It helps us automate the handling of trivial tasks related to alerts. 

With the solution, we no longer have to look at multiple dashboards. I wouldn't say it has completely eliminated looking at different dashboards. As it stands right now, there are two dashboards that we will have to look at. One is Sentinel, and the other one is a ticketing system.

Compared to what's being used, it's saved us some time overall. The ease of use and the clear documentation are helpful in that regard. Someone who doesn't know how to use it can easily go in and find out.

What needs improvement?

When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear. Sometimes, if the individual doesn't know what they are doing, they might enable it only on one subscription and not on everything that they need to monitor.

For how long have I used the solution?

I've used the solution for two and a half years. 

What do I think about the stability of the solution?

I haven't experienced any stability issues. I've experienced 100% uptime. 

What do I think about the scalability of the solution?

I've never seen it scale up or down. If necessary, it likely happens in the background. It's not visible to clients, however, I haven't noticed any issues. 

How are customer service and support?

My experience with technical support is good. It was an excellent experience. They were very, very responsive to the questions that we had. If they were not able to answer on the spot, during the call, they took it back and discussed the issue with their team. Getting an answer was fairly fast. Overall, I've had a good experience with support and I can't complain.

I'd like them even more if I was able to request support on behalf of clients without having to actually access the client's Azure or having to identify the client's tenants. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used Splunk, ArcSight, and QRadar. Sentinel is excellent compared to those solutions. It could always be easier, however, it's pretty much there.

How was the initial setup?

I was involved in the solution's deployment. The cloud deployment takes five minutes and is very easy. The on-premise portion on the other hand, when I first did it a year and a half ago, was a little bit more complex since it involved a lot of customization. However, now it's more streamlined.

There is no maintenance necessary. It's a managed service. There's no patching of any sort. The on-premises components may require a little bit of maintenance every now and then if they need a patch or upgrade. If there are any changes in the environment they would have to be reflected in the configurations. 

What about the implementation team?

I handled the implementation myself. 

What's my experience with pricing, setup cost, and licensing?

I know the price, however, I don't know how it compares with other SIEM solutions. I don't have that visibility. I overheard not too long ago that Sentinel is on the expensive side. However, there are some capabilities that are fairly new that Sentinel offers to lower the cost. 

What other advice do I have?

I'd rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2257149 - PeerSpot reviewer
Security delivery analyst at a tech vendor with 10,001+ employees
Real User
Top 20
Sep 7, 2023
Good playbooks and threat detection but sometimes has false positives
Pros and Cons
  • "The UI of Sentinel is very good and easy to use, even for beginners."
  • "We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."

What is our primary use case?

I'm into monitoring and deploying. When an incident occurs in Sentinel, we try to triage it then investigate it, then we try to gather more details about it through other blades in Sentinel. We try to gather more information about the IP address, and user details from the Sentinel itself, as well as Active Directory. 

What is most valuable?

They have good playbooks or logic apps to take action on behalf of the user. They're automated actions that we configure for when a particular condition occurs. It reduces human effort a lot and performs tasks on its own. 

There is an option wherein we can add multiple usernames or any details in multiple numbers, and we can just use that instead of manually adding all the names.

When it comes to threats, every environment is different, and the data connectors are different. So it depends on what data connectors are configured to your environment. It could be specific to that. However, Sentinel is a pretty good product. It does threat detection very well. Depending on the user, and how he configures it, Sentinel will do a good job in delivering the output.

We already have priority-based use cases which we set during the creation of any use cases for any threat detection. It also allows us to change the priority whenever a threat occurs. Currently, in the environment in which I am working, we don't manually change the severity or the priority whenever the threat occurs. We will deal with it in its original form. However, it could be a good feature for us to use and also very helpful to set the priority level whenever it is necessary. 

There is a specific incident blade that we can respond from. Or we have log analytics in Sentinel in which we can do threat hunting. We have various ways to gain visibility.

Threat intelligence is under development. It's not completely ready, however, it is a very good feature and can find multiple threats. It's completely managed by Micorosft. So far, it's a very good feature. 

The UI of Sentinel is very good and easy to use, even for beginners. 

It's very easy to deploy a new use case. We can create them very easily. Adding connectors is simple. 

The preview mode is good. Sometimes it helps us pick up on malicious threats. It can sometimes provide false positives as well. For the most part, we can deal with it; it's good. That said, it's a work in progress. 

There are good guides that allow us to easily add new features to our environment. 

Workbooks allow us to display charts and help us provide very useful visuals. 

Automation is very good.

The solution has helped us to save time. 

I'm aware that we can have one centralized dashboard. We can view multiple dashboards in one central place. We can merge all tables and visualizations into one single pane of glass. It's easy to configure. However, we do not really work with a consolidated dashboard. We have a few for the reports. 

The solution has decreased the time to detection and time to respond via custom use cases. However, I cannot quantify the exact amount of time saved. On average, it saves 30 to 40 minutes a day. 

What needs improvement?

We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft. Those have become repetitive and happen more often. Still, there are many choices and features, which is useful.

There are some false positives.

When an incident occurs, it will just be displayed on your screen. However, if they had some sort of sound or tone to alert the analyst, that would be ideal. It would help them notice when something is triggered. 

For how long have I used the solution?

I've been using the solution for two years and five months. 

What do I think about the stability of the solution?

There are no issues or outages. It's 90% to 95% stable. 

What do I think about the scalability of the solution?

Our environment is mostly in Europe and there are multiple end-users.

Since this is just monitoring and threat detection, it can scale well. We can add new servers and increase the amount of logs flowing into Sentinel easily. There's no issue with that. 

How are customer service and support?

Microsoft is quick to respond depending on the severity of the ticket. It's usually fixed within two to three hours maximum. The tech support understands the product well. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used any other products.

How was the initial setup?

The maintenance is minimal. If there is a global issue, we'd have to raise a ticket with Microsoft. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the exact costs involved. 

Which other solutions did I evaluate?

I did not evaluate other options before using this solution. 

What other advice do I have?

We do not use more than one Microsoft security product. We don't work with Defender, for example. 

We do not yet use it to ingest data from the rest of our ecosystem. We have seven to ten people that work directly with the product.

This is a good tool with a lot of good features. 

I'd recommend the product. The UI is good which makes it simple for new users. It will make it easy to train new engineers.

It's important to go with a best-in-breed rather than a single vendor. If there is any issue with the monitoring with one solution, it's good to have a backup option that might pick up what the other could miss. Having more than one solution - and different vendor options - allows you to have an "option B".

I'd rate the solution seven out of ten. There are still a lot of improvements that can be done. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JasonLau - PeerSpot reviewer
Security Engineer at a tech services company with 51-200 employees
Real User
Sep 7, 2023
Great connectivity, integration capabilities, and analytics
Pros and Cons
  • "The connectivity and analytics are great."
  • "They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome."

What is our primary use case?

As a security engineer, I help onboard with Sentinel. I enable all the connectors and tune the analytics to minimize the number of false positives.

How has it helped my organization?

We're a Microsoft house and it provides very good visibility into all the threats a company might be facing. 

What is most valuable?

The connectivity and analytics are great.

It allows people to connect to different data sources under a single pane of glass.

The visibility is great in terms of having the notebook features. By using the notebook features, people can generate different graphs, which helps create greater visibility on the front end.

We've been able to integrate other products, including Defender. It's super easy to integrate them. All Microsoft products easily connect with each other. They coordinate together to help with detection and response across our network. This is critical. 

This allows me to have better visibility to understand what is happening on each endpoint.

The threat protection is pretty comprehensive across Microsoft products. Having dependable endpoints and other security tools ensures good security overall. In terms of compliance, you have a lot of data that can help ensure comprehensive information is available and transparent. 

We like that it's on the cloud.

Sentinel does allow us to ingest data from our entire ecosystem. This plays an important security role.

We can investigate threats holistically from one place. Having everything centralized makes security easier and helps us better understand what is happening. 

Sentinel's security protection helps us to better identify anomalies or erratic user behavior. It helps me minimize false positives. 

There is good automation. They do an okay job.

Consolidating into one dashboard has made it possible to have a holistic view of security. I can investigate issues and have better visibility.

Overall, the solution has saved me time. I'm not sure if I can quantify it, as I'm on the engineering side. 

The product has helped save the organization money. 

It has decreased our time to detect and time to respond. 

What needs improvement?

They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome. That would minimize the level of high alerts and break them down so we understand which are truly critical. We should be able to prioritize more effectively. Right now, this doesn't necessarily help users to prioritize when it comes to the alert or triage.

The bi-directional capabilities are okay. However, sometimes I need to fall back on Defender for cloud.

For how long have I used the solution?

I've been using the solution for two or three years now.

What do I think about the stability of the solution?

The stability is okay. I've only experienced one outage.

What do I think about the scalability of the solution?

We have about 200 staff on the solution. 

The scalability is very good. All I have to do is enable data sources in order to expand. 

How are customer service and support?

I haven't had much contact with technical support. My one experience was okay. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The initial deployment is straightforward. The entire process was as simple as following clear steps. We basically create a workspace and push the pipeline.

As long as a person has relevant access to Azure, one person would be enough in terms of handling the deployment. 

We did a deployment in a single location, not across multiple locations. 

There is a bit of maintenance, in terms of ensuring logs are being digested. The number of people involved depends on the situation. We have two to three people who may check logs or connectors. 

What about the implementation team?

We are consultants for clients. We help SMEs deploy the solution. 

What was our ROI?

We have witnessed an ROI while using the solution, however, I cannot quantify the amount exactly.

What's my experience with pricing, setup cost, and licensing?

Sentinel charges based on ingestion. If Microsoft would allow us to view the logs before ingesting something we don't want, that would make the pricing better. Sometimes we don't want to pass illegitimate data into Sentinel, yet I don't have a choice. 

It's not cheap. However, it's okay pricing.

Which other solutions did I evaluate?

I did not evaluate any other options previously.

What other advice do I have?

I'd rate the solution eight out of ten.

I'd tend to go with a single vendor over best of breed. A company like Microsoft allows everything to easily link various products together. 

If you are using Microsoft Sentinel, go for the XDR solutions as well. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Sentinel Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Microsoft Sentinel Report and get advice and tips from experienced pros sharing their opinions.