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Senior Network Specialist at Al Ghurair Investments
Real User
Top 20
Feb 20, 2021
Easy to manage with zero-touch configuration and good security features
Pros and Cons
  • "I can manage it very well and in a very easy way."
  • "After deploying Meraki, we have a drastic fitting on connectivity because before Cisco Meraki, we used to have a physical broadband internet connection and it is very, very expensive in Dubai."
  • "We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility."
  • "The advanced license is expensive. Part of the cost involved is high."

How has it helped my organization?

There is no comparison with a normal broadband connection versus one that is the dedicated connection that we have. We have saved a lot of money after deploying Cisco Meraki.

What is most valuable?

We have many businesses in geographical locations, and due to this, we need it in many different locations. It has become very easy for us to deploy these products. They claim that it is zero-touch configuration. That is true. Suppose if I want to deploy this product in Manila, I don't have to have this product in my hand in the wire and I don't need to go to Manila. It's not like that.

It can be delivered to them and as soon as they plug it we can push the configuration. That is the beauty of this SD-WAN technology that we have.

The solution is helping me, not only for side-to-side connectivity but also for defining different VLANs, different networks, between the firewalls. I can do firewalling between these networks.

I can manage it very well and in a very easy way. This is from the technical perspective.

After deploying Meraki, we have a drastic fitting on connectivity because before Cisco Meraki, we used to have a physical broadband internet connection and it is very, very expensive in Dubai.

The security firewall features that are embedded in the product is very good. The security, including the internal threat protection, the IPS, or the advanced threat admin, are very good. 

The hardware is okay as compared to any other product.

What needs improvement?

The advanced license is expensive. Part of the cost involved is high. If you are only a small or medium business, it may not be the best option. For branch divisions, yes. This is a very useful product and I don't have any problem with the CAPEX however, I have a problem with the OPEX as the OPEX part of the advanced license is quite expensive. 

We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility.

For how long have I used the solution?

I've been using the solution for three years at this point.

Buyer's Guide
Meraki SD-WAN
March 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is quite stable. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

It's scalable.

We might have a plan to extend to maybe a hundred percent more sites within 2021. Hopefully, within this year, we will add almost double the size that we have right now. Currently, we have a total of 1200 employees that will double to 2400 and they each have their own devices. There are other guest users as well. There might be 4000 unique devices that need coverage.

How are customer service and support?

The technical support isn't always ideal. Occasionally, we are unable to understand what is happening. When we escalate the matter, the response that we get from Cisco is not satisfactory as sometimes they are depending on the log, and sometimes they are depending on what is connected to a device, for example, and any cascaded device connected to it. They will say that maybe it is because of the device that it's connected on. They seem to have difficulty pinpointing the issue at hand.

Which solution did I use previously and why did I switch?

Before using Meraki, we had the 1900 series of Cisco, and before we were using it with a DMVPN. This was the technology that was there before. We've always used Cisco.

How was the initial setup?

The initial setup is straightforward. However, it depends on how you are setting it up. There are companies that do a very basic setup, and with a basic setup, anyone can do it. Even if you are not a technical person you can do this. It's very, very easy with zero-touch configuration. 

That said, when it comes to full functionality, in our case, we are completely using all of the features. We're doing integrations and using authentication and group policies and the advanced treatment events, and firewall rules, as well as traffic shipping rules. All of these are different. It's a bit more of a complex process.

We're working with a DNS Umbrella. When it comes to that much functionality, it is not easy, actually. It's not a basic thing. You need some experts to do the installation configuration.

While they've made it pretty user-friendly, they've also made it in such a way that handicaps IT staff. YOu always have to escalate issues to Cisco to get it sorted.

Once you get over the first implementation and move to configuration, it's pretty easy.

YOu only need one person to handle the deployment process.

What about the implementation team?

I tend to handle the implementation and configuration. I'm well-versed in Cisco. I don't need a consultant or integrator to assist me.

What other advice do I have?

We are a customer and end-user.

We have an SD-WAN technology that works on Cisco Meraki with MX appliances. Then we have a core appliance, from Core/Distribution and edge. These are all HP routers.

We are using the latest version of the solution. We get automatic updates to the latest versions.

While the solution is on-premises, it can be managed on the cloud.

I would recommend the solution. I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Berthold Manz - PeerSpot reviewer
CTO at ExperTeach GmbH
Real User
Top 5Leaderboard
Nov 6, 2020
Intelligent load balancing that is easy to setup and implement, with good support
Pros and Cons
  • "The most valuable features of this solution are load balancing and the security possibilities you have."
  • "When comparing Meraki SD-WAN with other SD-WAN solutions, Meraki is more or less for free."
  • "Meraki is more or less intelligent load balancing, although a lot of features are missing that our SD-WAN solutions will have."
  • "Meraki is more or less an intelligent load balancing; a lot of features are missing that other SD-WAN solutions have, for example, forward error correction and WAN optimization."

What is our primary use case?

It allows us to steer the traffic into two parallel links.

What is most valuable?

The most valuable features of this solution are load balancing and the security possibilities you have.

What needs improvement?

Meraki is more or less an intelligent load balancing. A lot of features are missing that other SD-WAN solutions have. For example, forward error correction and WAN optimization. These features are missing.

The best thing would be if you could have more than two uplinks in the Meraki Gateways. Also, forward error correction would be nice to have.

For how long have I used the solution?

We have been using Meraki SD-WAN for approximately a year and a half.

We are using the latest version.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

We are a small company. We have approximately 120 users.

With Meraki, you have only two WAN links. You cannot have more than that.

You can scale it very easily if you want to have thousands of locations, but in every location or with every Meraki WAN gateway, you can only have two WAN uplinks.

How are customer service and technical support?

We have not contacted technical support, it's always perfect.

Cisco's technical support is very good.

How was the initial setup?

The initial setup is quite simple.

We are a training company that provides training on Meraki. It's a matter of minutes to implement an SD-WAN router.

We have a team that is responsible for maintaining this solution.

What's my experience with pricing, setup cost, and licensing?

If you purchase a Meraki gateway, you have to purchase a license. It's a basic license, and you will have SD-WAN included.

When you buy a Meraki gateway, you already have SD-WAN.

Which other solutions did I evaluate?

When comparing Meraki SD-WAN with other SD-WAN solutions, Meraki is more or less for free. It's an easy to use solution that helps you to do things that you can't do without SD-WAN. 

It is not as advanced as the Cisco SD-WAN solution, or SD-WAN solutions from other vendors.

It does not have a very rich feature set.

What other advice do I have?

For others who are interested in using Meraki SD-WAN, I would suggest that they know the limitations of the two uplinks and that it is not a separate solution. It's included in what you have. You will not have the same dashboard as you would have with the Cisco SD-WAN, or VeloCloud, VersaStack, etc.

For a free solution, I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Cisco Learning Partner
PeerSpot user
Buyer's Guide
Meraki SD-WAN
March 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Real User
Oct 21, 2020
Allows you to control and direct traffic flawlessly
Pros and Cons
  • "The advantage you have with Cisco Meraki is that they take a lot of that complexity out of the backend."
  • "Between the Auto VPN and the update of the operating systems to keep current, those are the key features."
  • "There are literally things you cannot do at this point in a graphical user interface that can be done from a command line."
  • "There are literally things you cannot do in a graphical user interface that can be done from a command line."

How has it helped my organization?

The advantage of Cisco Meraki is that they take the complexity out of the backend, they do it for you. One of the reasons that we switched to Meraki SD-WAN, was because they have a feature called Auto VPN.

What is most valuable?

I have to keep the operating systems on my switches and routers current and to do that with any other piece of equipment, would literally require me to download the newer operating system. I'd have to get a TFTP server setup to transfer that image over to the appliance. By the time I'd finish, even on the five sites that I have, that's five routers and seven switches.  A combined or aggregated downtime across the sites, potentially of six hours. Whereas now I can schedule the update for the middle of the night or anytime, and it happens on its own.

The portal updates and reboots the device and off it goes. I don't even have to be connected to do it, it just happens. That is of value to me that nobody else is promoting. Between the Auto VPN and the update of the operating systems to keep current, those are the key features.

The network insight and reporting are great.

What needs improvement?

There are literally things you cannot do in a graphical user interface that can be done from a command line. Certain commands that you can issue to any device from a command line are basically explicit; the same as a server or any other IP or any computer-related piece of hardware. If you can get to the command line, you can give it explicit instructions that basically tell it to do something that's hard to describe in a graphical environment. Periodically, there are some issues that you have to figure out how to work around.  That's a very technical thing, most people won't run into it. 

For how long have I used the solution?

Six years.

How are customer service and technical support?

Excellent.

How was the initial setup?


The wide-area network side of the setup was pretty straightforward. I picked up some little details here and there that I wasn't aware of. I had been playing with their equipment for probably a year and a half to two years before I implemented it here. But not for wide-area networking.  With some assistance from Cisco Meraki, as soon as I added appliances, literally within 15 minutes, the site is meshed into the WAN.

Now, since rebuilding the WAN with Cisco Meraki, I keep a cold standby in the closet. All I have to literally do is go to the portal, assign the license to it, and tell it that this is going to replace a defective unit at another site.  I plug that device in, within 15 minutes it will take over. So I'm no longer dependent on an outside resource to get our network up and running again.

That's what's important to me. Is there better equipment out there that can handle more bandwidth and maybe do more things? Yes, but I do not have the bandwidth and may be losing other benefits.

What about the implementation team?

The portal is hosted by Cisco Meraki, it's in their servers someplace. The way routers and firewalls typically are managed, is the way it's been done forever. The way the purists want to do it is via direct access to the unit. Going from unit to unit, configuring and troubleshooting, and doing all the magic. With Meraki, you cannot do an internal configuration from the unit directly. The advantage of this is that the configuration on the device is encrypted. Nobody can walk up to it and reconfigure it. Nobody can gain remote access into it and reconfigure it. So in my mind, the security profile on the unit is actually more secure.

But then, once the unit is installed and assigned to your organization, it's registered in the portal. From there you look at each device and define what it can do, which is the essence of software-defined networking. The portal allows you to configure security, connectivity and filters.  Changes in the portal are communicated to affected devices in a matter of minutes.

What's my experience with pricing, setup cost, and licensing?

I don't know that it's cheaper, but for the Auto VPN and automated updating, it's a time saver for a smaller IT team.

What other advice do I have?

On a scale from one to ten, I would give Meraki SD-WAN a rating of ten — it's been working flawlessly for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Production of pharmaceutical products at khaled.miles@labosalem.com
Real User
Mar 24, 2023
We can make traffic-shaping rule and do load balancing
Pros and Cons
  • "SD-WAN is a complete enterprise solution for securing traffic."
  • "The blocklist on the Cisco Meraki side isn't complete or very large. We'd like to see them update and expand this."

What is our primary use case?

Meraki SD-WAN is used to manage traffic between customers. We can make traffic-shaping rules, limit or deny sites, etc. SD-WAN can also do load balancing.

What is most valuable?

SD-WAN is a complete enterprise solution for securing traffic. 

What needs improvement?

The blocklist on the Cisco Meraki side isn't complete or very large. We'd like to see them update and expand this. 

For how long have I used the solution?

I have used Meraki SD-WAN for seven years. 

What do I think about the stability of the solution?

 I rate Meraki SD-WAN nine out of 10 for stability. 

How was the initial setup?

Setting up Meraki SD-WAN isn't difficult, but it isn't simple. It was easy for me because I have worked with other SD-WAN solutions. 

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki firewalls have a 10-year license, but there is a three-year license for other equipment.  

What other advice do I have?

I rate Meraki SD-WAN nine out of 10. Cisco Meraki SD-WAN works better than other solutions. I recommend using Cisco Meraki SD-WAN with the Cisco Meraki Dashboard to centralize all your equipment, such as access points, links, switches, etc., in one console. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at BLOCK EDGE TECHNOLOGIES
Real User
Jan 22, 2023
Beneficial cloud based management, reliable, and secure
Pros and Cons
  • "I appreciate the cloud-based management feature the most. It's a crucial aspect for me because it allows me to manage the configuration remotely without having to visit the on-premise location. The ability to do this from my home is a major benefit. Additionally, security is good."
  • "The deployment time of Meraki SD-WAN can vary. For someone new to the process, it could take a couple of hours. However, for someone with hands-on experience, such as myself, it only takes approximately two to three hours to set up the entire configuration."

What is our primary use case?

One of my clients is using Meraki SD-WAN in their office to manage their internal desktops, internal servers, and laptops. Any connectivity for the home-based workers is managed by Cisco Meraki Switches.

What is most valuable?

I appreciate the cloud-based management feature the most. It's a crucial aspect for me because it allows me to manage the configuration remotely without having to visit the on-premise location. The ability to do this from my home is a major benefit. Additionally, security is good.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately two years.

What do I think about the stability of the solution?

I rate the stability of Meraki SD-WAN a nine out of ten.

What do I think about the scalability of the solution?

When we upgraded from the old Cisco models, we encountered very few challenges during the migration to Meraki SD-WAN. In the future, there may be a few challenges to overcome during migration.

This solution is used mostly in enterprise-sized companies.

I rate the scalability of Meraki SD-WAN a seven out of ten.

How are customer service and support?

I rate the support from Meraki SD-WAN a nine out of ten.

How was the initial setup?

The deployment time of Meraki SD-WAN can vary. For someone new to the process, it could take a couple of hours. However, for someone with hands-on experience, such as myself, it only takes approximately two to three hours to set up the entire configuration.

I rate the initial setup of Meraki SD-WAN a nine out of ten.

What about the implementation team?

We used two people for the deployment of the solution.

What was our ROI?

I have received a return on investment using this solution. The manageability cost has been reduced.

What's my experience with pricing, setup cost, and licensing?

Pricing is a significant concern for me. Amongst all the firewall brands, Cisco is one of the most expensive options. Despite its reputation and security features, many customers opt for other brands, such as SonicWall because of their lower prices. These other brands offer similar features to Cisco but at a lower cost. Cisco's pricing is something that could be improved to attract more customers. The brand has a good reputation, but when it comes to budgeting and pricing, it is not always the first choice.

The solution is very expensive.

I rate the price of Meraki SD-WAN a nine out of ten.

What other advice do I have?

In my professional network, when people ask me about which brand of switches to use, Meraki SD-WAN is always the first recommendation. However, the final decision often comes down to budget. If a customer has the budget for Meraki SD-WAN, I recommend it, but if budget is a concern, there are other brands that can be considered.

I rate Meraki SD-WAN a nine out of ten

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
reviewer2074539 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Jan 22, 2023
Good performance, great for smaller business, with excellent user interface
Pros and Cons
  • "The most valuable feature is the single management plane dashboard. Our organization has a global site, we have separated the area, and we have more than five hundred small sites around the world."
  • "I would like to see more flexibility in our choices of customization for our needs."

What is our primary use case?

Our primary use case is to break out the traffic at the local location and for the center line management. We want to have these two main objectives, breakout traffic, local traffic, and single management.

What is most valuable?

The most valuable feature is the single management plane dashboard. Our organization has a global site, we have separated the area, and we have more than five hundred small sites around the world.

What needs improvement?

I would like to see more flexibility in our choices of customization for our needs.

For how long have I used the solution?

I have been using Meraki SD-WAN for several years.

What do I think about the stability of the solution?

There is definite stability with good performance.

What do I think about the scalability of the solution?

There is good scalability. We have a variety of users. Generally from five to two hundred.

How are customer service and support?

When we consider technical support I would rank them an eight out of ten.

How was the initial setup?

The initial setup is straightforward and easy.  The deployment could take anywhere from one day or longer depending on the integration that was necessary.

What about the implementation team?

We did the implementation through the in-house or internal team.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and we can choose the software or the feature.

What other advice do I have?

I think Meraki SD-WAN is good for five hundred end users or smaller. If they are larger than this I would recommend other solutions for enterprise scenarios. I would rate Meraki SD-WAN an eight on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1929105 - PeerSpot reviewer
Senior Solutions Architect at a tech services company with 501-1,000 employees
Reseller
Aug 21, 2022
Simple and clear to use, and the technical support provides quick assistance
Pros and Cons
  • "In my experience, Meraki is very easy, simple, and clear to set up and use."
  • "In my experience, Meraki is very easy, simple, and clear to set up and use."
  • "There is a point in a very large organization where you hit the VPN limit, or tunnel limit."
  • "There is a point in a very large organization where you hit the VPN limit, or tunnel limit."

What is our primary use case?

We are a reseller and Meraki SD-WAN is one of the products that I design and offer to my customers.

Meraki SD-WAN is used to connect office branches.

How has it helped my organization?

When I design solutions for my customers, I prefer to offer them a Meraki product to use in their environment.

What is most valuable?

In my experience, Meraki is very easy, simple, and clear to set up and use.

From my clients, I've heard that the most valuable feature is the simplicity.

What needs improvement?

There is a point in a very large organization where you hit the VPN limit, or tunnel limit.

For how long have I used the solution?

I have been working with Meraki SD-WAN over the course of approximately five years.

What do I think about the stability of the solution?

The feedback that I have received is that it's a pretty stable solution.

How are customer service and support?

When you log a support case with Cisco, they provide quick assistance.

I have not dealt with technical support myself but from the technical staff that we have, it sounds like the support is good.

How was the initial setup?

The feedback that I have received is that it's pretty easy to deploy.

The orchestrator is hosted by Cisco and the platform is hosted by Meraki.

What about the implementation team?

We have an in-house team that is responsible for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing model is a fair one, although having the hardware means nothing without the license. You need to continue to pay licensing fees.

What other advice do I have?

My advice for anybody who is considering this product would vary depending on the environment. I would make sure that if the customer is using a more mature firewall capability, to verify that Meraki can address some of those features. I would want to see what the customer is accustomed to in terms of functionality and that they don't downgrade.

I would rate Meraki SD-WAN and eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
TEDDY LLANO - PeerSpot reviewer
Technical Lead at Yssy
Reseller
Aug 2, 2022
User-friendly interface and available in the cloud or on-premise
Pros and Cons
  • "The most valuable feature of Meraki SD-WAN is its user-friendly interface."
  • "The most valuable feature of Meraki SD-WAN is its user-friendly interface."
  • "Some of the on-premise security features of Meraki SD-WAN are on the cloud and some of my customers do not want to use the cloud. They should have on-premise security features for those that do not want to use the cloud."
  • "Some of the on-premise security features of Meraki SD-WAN are on the cloud and some of my customers do not want to use the cloud."

What is our primary use case?

Meraki SD-WAN can be deployed on-premise or in the cloud.

I am using Meraki SD-WAN for small to medium-sized customers.

What is most valuable?

The most valuable feature of Meraki SD-WAN is its user-friendly interface.

What needs improvement?

Some of the on-premise security features of Meraki SD-WAN are on the cloud and some of my customers do not want to use the cloud. They should have on-premise security features for those that do not want to use the cloud.

In a future release,  Meraki SD-WAN should improve the integration with other solutions.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately six months.

What other advice do I have?

I rate Meraki SD-WAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user