We have multiple ISP's connected, usually it's two. Two ISP's per site and we have to make sure that the site-to-site connectivity is managed and is maintained — the redundancy has to be maintained.
Owner at a consultancy with 1-10 employees
Allows you to control how traffic is directed and prioritized across multiple uplinks
Pros and Cons
- "The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good."
- "I think they should enhance the security."
What is our primary use case?
How has it helped my organization?
The different services that we offer from different offices are available wherever we need them. That's the purpose of going with the Meraki SD-WAN solution versus another company. It's very straightforward. Their full mesh network just works. That's important.
What is most valuable?
The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good. It's much easier than some of the other vendors to manage and keep track of what's going on because you can see it in real-time on the portal. I don't really feel like VALO Cloud gives you a good idea of what's going on. VALO Cloud devices don't work nearly as well, in my opinion, as the Meraki devices.
What needs improvement?
I think they should enhance the security. I feel like the security is decent, but some other people that I work with say there are better options available. Cisco requires you to upgrade the firmware to custom firmware on the devices you want to go beyond Diffie-Hellman five. DH5 is in the lower part of the spectrum. Other devices, even Cisco devices are using DH15 or higher. I think DH24 is the highest that's currently available.
The feature set right now requires a firmware upgrade that's custom to enable that kind of encryption. They should just have it in a dropdown. If they could fix that, I could tell my other colleagues, "Hey, look, Cisco can do it right out of the box." To enable higher-end encryption, higher than Diffie-Hellman five, DH5, requires a custom firmware. If they could make that built into the standard firmware as an option, I would love that.
I think that from Cisco's perspective, they've chosen not to do that simply because it requires more performance.
That's how they keep it because they say, "Oh, look at the performance. It's the same as the other guy." Yeah, but the other guy's using DH15 or DH14 and you're using DH5. The level of encryption means more horsepower required from the processor on the devices so that's why it increases the footprint. The more CPU, the hotter it gets and then it doesn't last as long; the performance is not as good because it's using more resources, etc. Cisco should definitely sell equipment with better processes or better performance for our processes because that would give us a higher level of encryption on our firewalls.
Buyer's Guide
Meraki SD-WAN
June 2025

Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Meraki SD-WAN for roughly four to five years.
How was the initial setup?
The setup time is excellent. The ease of setup is excellent. It's a set it and forget it solution. Once we created the mesh network, if we have to change an ISP, it doesn't mean we have to change an entire configuration. We just unplug it, plug the new one in, change the IPs and it works. Some SD-WAN providers give you a valid internet IP address as part of their solution, and others don't. A lot of the SD-WAN providers that provide internet access use Meraki devices as a black box. They just hand off one interface to the client-side and that's it.
What other advice do I have?
Overall, on a scale from one to ten, I would give Meraki SD-WAN a rating of eight. If they could do better on the performance side, that really would make a difference.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CTO Training & Consulting at a educational organization with 51-200 employees
Intelligent load balancing that is easy to setup and implement, with good support
Pros and Cons
- "The most valuable features of this solution are load balancing and the security possibilities you have."
- "Meraki is more or less intelligent load balancing, although a lot of features are missing that our SD-WAN solutions will have."
What is our primary use case?
It allows us to steer the traffic into two parallel links.
What is most valuable?
The most valuable features of this solution are load balancing and the security possibilities you have.
What needs improvement?
Meraki is more or less an intelligent load balancing. A lot of features are missing that other SD-WAN solutions have. For example, forward error correction and WAN optimization. These features are missing.
The best thing would be if you could have more than two uplinks in the Meraki Gateways. Also, forward error correction would be nice to have.
For how long have I used the solution?
We have been using Meraki SD-WAN for approximately a year and a half.
We are using the latest version.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
We are a small company. We have approximately 120 users.
With Meraki, you have only two WAN links. You cannot have more than that.
You can scale it very easily if you want to have thousands of locations, but in every location or with every Meraki WAN gateway, you can only have two WAN uplinks.
How are customer service and technical support?
We have not contacted technical support, it's always perfect.
Cisco's technical support is very good.
How was the initial setup?
The initial setup is quite simple.
We are a training company that provides training on Meraki. It's a matter of minutes to implement an SD-WAN router.
We have a team that is responsible for maintaining this solution.
What's my experience with pricing, setup cost, and licensing?
If you purchase a Meraki gateway, you have to purchase a license. It's a basic license, and you will have SD-WAN included.
When you buy a Meraki gateway, you already have SD-WAN.
Which other solutions did I evaluate?
When comparing Meraki SD-WAN with other SD-WAN solutions, Meraki is more or less for free. It's an easy to use solution that helps you to do things that you can't do without SD-WAN.
It is not as advanced as the Cisco SD-WAN solution, or SD-WAN solutions from other vendors.
It does not have a very rich feature set.
What other advice do I have?
For others who are interested in using Meraki SD-WAN, I would suggest that they know the limitations of the two uplinks and that it is not a separate solution. It's included in what you have. You will not have the same dashboard as you would have with the Cisco SD-WAN, or VeloCloud, VersaStack, etc.
For a free solution, I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Cisco Learning Partner
Buyer's Guide
Meraki SD-WAN
June 2025

Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Director Of Information Technology at a financial services firm with 11-50 employees
Allows you to control and direct traffic flawlessly
Pros and Cons
- "The advantage you have with Cisco Meraki is that they take a lot of that complexity out of the backend."
- "There are literally things you cannot do at this point in a graphical user interface that can be done from a command line."
How has it helped my organization?
The advantage of Cisco Meraki is that they take the complexity out of the backend, they do it for you. One of the reasons that we switched to Meraki SD-WAN, was because they have a feature called Auto VPN.
What is most valuable?
I have to keep the operating systems on my switches and routers current and to do that with any other piece of equipment, would literally require me to download the newer operating system. I'd have to get a TFTP server setup to transfer that image over to the appliance. By the time I'd finish, even on the five sites that I have, that's five routers and seven switches. A combined or aggregated downtime across the sites, potentially of six hours. Whereas now I can schedule the update for the middle of the night or anytime, and it happens on its own.
The portal updates and reboots the device and off it goes. I don't even have to be connected to do it, it just happens. That is of value to me that nobody else is promoting. Between the Auto VPN and the update of the operating systems to keep current, those are the key features.
The network insight and reporting are great.
What needs improvement?
There are literally things you cannot do in a graphical user interface that can be done from a command line. Certain commands that you can issue to any device from a command line are basically explicit; the same as a server or any other IP or any computer-related piece of hardware. If you can get to the command line, you can give it explicit instructions that basically tell it to do something that's hard to describe in a graphical environment. Periodically, there are some issues that you have to figure out how to work around. That's a very technical thing, most people won't run into it.
For how long have I used the solution?
Six years.
How are customer service and technical support?
Excellent.
How was the initial setup?
The wide-area network side of the setup was pretty straightforward. I picked up some little details here and there that I wasn't aware of. I had been playing with their equipment for probably a year and a half to two years before I implemented it here. But not for wide-area networking. With some assistance from Cisco Meraki, as soon as I added appliances, literally within 15 minutes, the site is meshed into the WAN.
Now, since rebuilding the WAN with Cisco Meraki, I keep a cold standby in the closet. All I have to literally do is go to the portal, assign the license to it, and tell it that this is going to replace a defective unit at another site. I plug that device in, within 15 minutes it will take over. So I'm no longer dependent on an outside resource to get our network up and running again.
That's what's important to me. Is there better equipment out there that can handle more bandwidth and maybe do more things? Yes, but I do not have the bandwidth and may be losing other benefits.
What about the implementation team?
The portal is hosted by Cisco Meraki, it's in their servers someplace. The way routers and firewalls typically are managed, is the way it's been done forever. The way the purists want to do it is via direct access to the unit. Going from unit to unit, configuring and troubleshooting, and doing all the magic. With Meraki, you cannot do an internal configuration from the unit directly. The advantage of this is that the configuration on the device is encrypted. Nobody can walk up to it and reconfigure it. Nobody can gain remote access into it and reconfigure it. So in my mind, the security profile on the unit is actually more secure.
But then, once the unit is installed and assigned to your organization, it's registered in the portal. From there you look at each device and define what it can do, which is the essence of software-defined networking. The portal allows you to configure security, connectivity and filters. Changes in the portal are communicated to affected devices in a matter of minutes.
What's my experience with pricing, setup cost, and licensing?
I don't know that it's cheaper, but for the Auto VPN and automated updating, it's a time saver for a smaller IT team.
What other advice do I have?
On a scale from one to ten, I would give Meraki SD-WAN a rating of ten — it's been working flawlessly for us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IP Network Architect/Manager at a tech services company with 1,001-5,000 employees
A stable product with application awareness that is straightforward to set up and use
Pros and Cons
- "The most valuable feature is application awareness."
- "This solution can only support up to two WAN ports."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our customers. It allows our users to have their main LAN on the internet.
What is most valuable?
The most valuable feature is application awareness.
What needs improvement?
This solution can only support up to two WAN ports. However, many of our customers would like to have four WAN ports.
This solution comes without NAT support enabled. If you need it, then NAT has to be enabled.
If this solution were cheaper then it would be of interest to smaller companies.
For how long have I used the solution?
I have been working with the Meraki SD-WAN for one year.
What do I think about the stability of the solution?
We have had no issues in terms of stability.
What do I think about the scalability of the solution?
This is a scalable product, although it is most suitable for medium-sized organizations.
How are customer service and technical support?
We can speak with technical support directly but our customers have not had any issues.
Which solution did I use previously and why did I switch?
I am familiar with products from several different vendors. The choice of product depends on several factors, including their budget.
How was the initial setup?
The initial setup is straightforward. Just plug and play.
What's my experience with pricing, setup cost, and licensing?
We offer this solution to our customers as a more cost-effective alternative to some of the other products. Meraki is considered to be in a medium-range in terms of cost.
The licensing fees are approximately $1,000 USD annually.
What other advice do I have?
For medium-sized and larger enterprises, Meraki is a very good choice.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at Sund Upper Secondary School
Enables us to get valuable information from the system without having to go into every single device
Pros and Cons
- "The most interesting feature is the amount of information you can get from overseeing the system from a centralized place."
- "There could be more options for integration between other devices — sort of being able to more easily make everything integrated in one solution."
What is our primary use case?
I'm using Cisco Meraki, both for the firewall and software-defined network.
For the time being, we are sort of picking out the best way to use it in terms of the number of licenses and what we actually need to be able to oversee and have control over — what we really need to do. We are still looking at what are the most essential parts and whether we should increase the number of licenses or just to keep what we already have at the moment. We are taking it step-by-step for now.
What is most valuable?
In terms of the firewall, actually what I found most interesting was that the amount of information you can get from overseeing the system from a centralized place. For example, we know the way people logged in, when they logged out, and how they access work that is on individual computers. It provides a lot of information.
So, basically the most valuable feature so far is just the information we can actually get from the system without actually having to go into every single device. You can just get it all from one point, gather all the information that would usually take you about up to 10 minutes per computer and get it almost instantly.
In terms of Software Defined Networking, when our older firewall was used in the setup, it was a very different configuration of various computers. What we actually thought we had was sometimes outdated and possibly not being used at all in one or two cases. Using this product was a chance to find out where actually there are vulnerabilities in our system and which places need to be updated that had not been properly updated because they sort of fell between the cracks.
What needs improvement?
Because I have not been using the product for very long, I'm really just learning it and being overwhelmed by the amount of information that I can actually get from the system. There is really nothing that I can think of at the moment that needs to be improved. I'm just really happy about basically everything. It might happen that something will become important sometime as we get more used to the product and we are able to look into it better. But for the moment it seems to cover everything we need.
Possibly there may be more options for integration between computers, projectors, television — sort of being able to more easily make everything included in one solution. It would be even more useful.
For how long have I used the solution?
I have been using the product for more than two months.
What do I think about the stability of the solution?
Our impressions of the stability of SD-WAN is good at this point. We have had no issues that I know of up until this moment. Whether we will later on remains uncertain. For now everything is stable and working well.
What do I think about the scalability of the solution?
The scalability of the solution does not seem like it will be a problem.
How are customer service and technical support?
We have not had help directly from Cisco's technical support. We did have help once indirectly through another company that we used to help us to sort out our old system. That was two years ago and I was not personally involved.
Which solution did I use previously and why did I switch?
Actually, I'm only now comparing how this system works to our experience with the old system we used. That is not something I can do instantly. But the reason we chose this solution was to consolidate and make use of improved features.
How was the initial setup?
The initial setup for the product was straightforward and we had no issues. Our deployment took approximately only about two hours.
What about the implementation team?
We did use the help of a consultant who knew more about the implementation of the product, but in the end, it really was just writing down which plug went from where to where. That was sort of our biggest issue.
We were satisfied working with the consultant as they did help the process. In the end, we were sure it was set up correctly.
Which other solutions did I evaluate?
We went to a conference two years ago to start researching another solution like Fortinet FortiGate. Meraki was the one that seemed to stand out more to me.
What other advice do I have?
My advice to other people considering this as a solution is that I would probably just recommend them the same server and set up that we have. It sort of depends on what the person or the business needs. There are questions about how much control over it that you want to have, how much you really need to be able to oversee everything, et cetera. In terms of security issues, I think it is wonderful to be able to actually see where the pitfalls of our infrastructure are and stuff like that. But my gut feeling is I think I would probably just recommend the same system as we have.
But the problem with that is I also don't know how Fortinet works because I haven't tested and implemented it myself. It looked promising when we researched it two years ago. I don't know, maybe it is just as good as Meraki. From what I've seen from comparisons between the two, they seem to be similar in terms of usability and price. I could be mistaken about some of that. But I'm happy with what we have, so I can recommend our system as something that is working for us.
On a scale from one to ten where one is the worst and ten is the best, I would rate Meraki SD-WAN, Software Defined Networking as an eight given the fact that I've only been working on it this short of time.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 11-50 employees
Simplifies management with easy setup but have moderate pricing
Pros and Cons
- "It is secure, and some features, like work device management, are very useful."
- "In some cases, like an Internet outage, this can make the solution unmanageable."
What is our primary use case?
Our connectivity was pretty good even before we used Meraki. After we used Meraki, everything worked fine and still does. The thing is that once we started using Meraki, our management became simpler. It's simpler for us to become simpler.
How has it helped my organization?
We have other solutions, and we wanted one that would integrate with our current ones. This product is pretty good and simple, so we learned the simplicity of a product.
What is most valuable?
We currently use some features. It is secure, and some features, like work device management, are very useful.
What needs improvement?
We selected this solution because it needs to be always connected. In some cases, like an Internet outage, this can make the solution unmanageable.
If the network disconnects, we have access to the device but cannot make any changes.
For how long have I used the solution?
I have been using Meraki SD-WAN for the last six months.
What do I think about the stability of the solution?
During the initial setup, it wasn't stable. It was very problematic, and we had a lot of issues. Now it's very stable.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good. 2,000 users are using this solution.
We use the Meraki SD-WAN solution daily as users who consume the network. However, our involvement is very limited if you're asking about managing the devices or connecting to them. We barely manage it because it's largely automatic. It works well, so we typically only intervene about once a week.
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
Technical support is very cumbersome. It's not on point. It takes them a lot of time to understand the problems. It's very complex.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy. However, it took us a lot of time to work with an integrator and to declutter, and it took us weeks to deploy.
Meraki is a combination of cloud and on-prem, but most of our deployments are on-prem connected to the cloud. The management of Meraki is always on the cloud, but the devices are on-prem, and we have deployed multiple devices on-prem.
What about the implementation team?
We use a third party for deployment. It still took us a lot of time.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is moderate.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Good performance, great for smaller business, with excellent user interface
Pros and Cons
- "The most valuable feature is the single management plane dashboard. Our organization has a global site, we have separated the area, and we have more than five hundred small sites around the world."
- "I would like to see more flexibility in our choices of customization for our needs."
What is our primary use case?
Our primary use case is to break out the traffic at the local location and for the center line management. We want to have these two main objectives, breakout traffic, local traffic, and single management.
What is most valuable?
The most valuable feature is the single management plane dashboard. Our organization has a global site, we have separated the area, and we have more than five hundred small sites around the world.
What needs improvement?
I would like to see more flexibility in our choices of customization for our needs.
For how long have I used the solution?
I have been using Meraki SD-WAN for several years.
What do I think about the stability of the solution?
There is definite stability with good performance.
What do I think about the scalability of the solution?
There is good scalability. We have a variety of users. Generally from five to two hundred.
How are customer service and support?
When we consider technical support I would rank them an eight out of ten.
How was the initial setup?
The initial setup is straightforward and easy. The deployment could take anywhere from one day or longer depending on the integration that was necessary.
What about the implementation team?
We did the implementation through the in-house or internal team.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and we can choose the software or the feature.
What other advice do I have?
I think Meraki SD-WAN is good for five hundred end users or smaller. If they are larger than this I would recommend other solutions for enterprise scenarios. I would rate Meraki SD-WAN an eight on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director de PMO at cibergenius
A very user friendly solution that is well priced
Pros and Cons
- "Meraki SD-WAN is user friendly."
- "I would like to see more functions added to the next release of Meraki SD-WAN."
What is our primary use case?
We are partners with Cisco Meraki. Our clients need to centralize the administration.
We have seven engineers assigned to maintain and deploy this solution.
What is most valuable?
Meraki SD-WAN is user friendly.
What needs improvement?
I would like to see more functions added to the next release of Meraki SD-WAN.
What do I think about the scalability of the solution?
Meraki SD-WAN is a scalable solution.
How are customer service and support?
Customer support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy to configure.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is good, it is not expensive.
What other advice do I have?
I would rate this product a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Software Defined Networking (SDN)Popular Comparisons
Cisco ACI
Cradlepoint NetCloud
Omada Cloud SDN
Juniper Contrail Networking
Aviatrix
Nuage Networks
HPE SDN
Masergy
Megaport
Versa Cloud Services Gateway
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between VMware NSX and Meraki SD-WAN?
- What is your criteria to decide that your organization needs to purchase an SD-WAN solution?
- Juniper Contrail vs. Other Network Automation Tools
- When evaluating Software Defined Networking , what aspect do you think is the most important to look for?
- Why is Software Defined Networking (SDN) important for companies?