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reviewer1648566 - PeerSpot reviewer
SD-WAN Sr. Product Manager at a comms service provider with 10,001+ employees
Real User
Has a great UI, easy to set up and is stable and scalable
Pros and Cons
  • "The solution has a great UI."
  • "The solution lacks controllers."

What is our primary use case?

We are customers of Meraki and I'm the company product manager. 

What is most valuable?

Meraki has a sexy interface, they've done a great job with it. 

What needs improvement?

The solution sometimes drops VoIP calls, which is a nuisance. The solution is not true SD-WAN, rather L3 VPNs. All they do is put a wrapper around it so that you don't have to configure it, but it lacks controllers. 

What do I think about the stability of the solution?

The solution is stable, despite the occasional VoiP dropouts. 

Buyer's Guide
Meraki SD-WAN
April 2025
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The company provides excellent technical support. 

How would you rate customer service and support?

Positive

How was the initial setup?

It is pretty easy to set up with the caveat that it's not really SD-WAN.

What's my experience with pricing, setup cost, and licensing?

This is not a cheap solution. Cisco has never tried to be a price leader, it's not their focus.

What other advice do I have?

If a company is looking for a true automated failover, it's important to ask some very pointed questions before purchasing it.

I rate the solution seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Bechtle Steffen Schweiz Ag
Real User
Easy to use, a straightforward setup, and prioritizes traffic well
Pros and Cons
  • "The solution's ability to prioritize traffic is its most valuable feature."
  • "The solution needs a multi-use provider portal."

What is our primary use case?

We primarily use the solution for our branch offices.

What is most valuable?

The solution's ability to prioritize traffic is its most valuable feature.

The solution is easy to use.

What needs improvement?

The solution needs a multi-use provider portal.

I'm not on the technical side, so I don't know if there is an area of the solution that needs improvement. There is a wish button in the product, and we're fine with that. 

The pricing could be a bit lower.

For how long have I used the solution?

I've been using the solution for two years now.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We've never had an issue with scalability. We have about 200 users on the solution.

How are customer service and technical support?

We've only ever used the solution's technical support once and it was fine.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

We use the public cloud deployment model. We're a Cisco partner.

Due to its overall ease of use, I'd recommend the solution.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Meraki SD-WAN
April 2025
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,028 professionals have used our research since 2012.
reviewer1131585 - PeerSpot reviewer
Director IT/TI for Cloud SME at a comms service provider with 10,001+ employees
Real User
Good stability, with a straightforward setup, but endpoint security needs improvement
Pros and Cons
  • "The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features."
  • "The adoption of endpoint services or endpoint security should be developed in future releases."

What is our primary use case?

We primarily use it to provide SD-WAN solutions for our customers.

What is most valuable?

The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features. 

What needs improvement?

The security of the solution needs to be improved.

The adoption of endpoint services or endpoint security should be developed in future releases.

For how long have I used the solution?

I've been using the solution for five to ten years.

What do I think about the stability of the solution?

The solution is relatively stable.

What do I think about the scalability of the solution?

The solution is not scalable for high-end customers. Meraki is really flexible and can start from really small sites, so it's better suited to the SME market. When you reach a situation where you have a high number of sites with a high level of complexity, then Cisco Meraki probably lacks a bit of flexibility.

How are customer service and technical support?

I've never had to reach out to technical support.

How was the initial setup?

The initial setup is straightforward; it's not that complex. How long it takes to deploy depends on the customer's requirements and how complex their infrastructure is.

What about the implementation team?

We're a distributor. We deploy the solution on-premises for our clients.

Which other solutions did I evaluate?

We did evaluate other options, but we're very happy with Cisco Meraki.

What other advice do I have?

The advice I would give to others considering implementing the solution would be to start small and be patient.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Production of pharmaceutical products at khaled.miles@labosalem.com
Real User
We can make traffic-shaping rule and do load balancing
Pros and Cons
  • "SD-WAN is a complete enterprise solution for securing traffic."
  • "The blocklist on the Cisco Meraki side isn't complete or very large. We'd like to see them update and expand this."

What is our primary use case?

Meraki SD-WAN is used to manage traffic between customers. We can make traffic-shaping rules, limit or deny sites, etc. SD-WAN can also do load balancing.

What is most valuable?

SD-WAN is a complete enterprise solution for securing traffic. 

What needs improvement?

The blocklist on the Cisco Meraki side isn't complete or very large. We'd like to see them update and expand this. 

For how long have I used the solution?

I have used Meraki SD-WAN for seven years. 

What do I think about the stability of the solution?

 I rate Meraki SD-WAN nine out of 10 for stability. 

How was the initial setup?

Setting up Meraki SD-WAN isn't difficult, but it isn't simple. It was easy for me because I have worked with other SD-WAN solutions. 

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki firewalls have a 10-year license, but there is a three-year license for other equipment.  

What other advice do I have?

I rate Meraki SD-WAN nine out of 10. Cisco Meraki SD-WAN works better than other solutions. I recommend using Cisco Meraki SD-WAN with the Cisco Meraki Dashboard to centralize all your equipment, such as access points, links, switches, etc., in one console. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1915614 - PeerSpot reviewer
Sales Executive at a tech services company with 501-1,000 employees
MSP
Great dashboard with a single pane of glass and works for companies of all sizes
Pros and Cons
  • "A lot of our customers really enjoy the Meraki Dashboard."
  • "People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware."

What is our primary use case?

I'm a vendor. I sell the solution to clients. 

What is most valuable?

A lot of our customers really enjoy the Meraki Dashboard. It’s a single pane of glass. If you have their wireless, you have their switching; you have their cameras, you have their firewalls, then you do get a single pane of glass - which is a really strong talking point for us with our customers.

What needs improvement?

People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware. There’s a long waiting list. That said, I’m unsure as to if that's anything that any manufacturer could really control right now.

Meraki is not viewed as an enterprise solution. It's more of a medium SMB-type solution. Although that really shouldn't be the case, I do see that it has that stigma associated with it.

For how long have I used the solution?

I wish I was selling more of it, but I don't. We have a number of different types of vendors. It is something we sell. However, I have not personally sold a lot of it.

What do I think about the stability of the solution?

The solution is stable. There aren’t bugs or glitches, and it doesn’t crash or freeze. It is reliable.

What do I think about the scalability of the solution?

The solution is quite scalable even though potential clients see it as a good solution for SMBs. It has the power to work for enterprises. It can scale.

How are customer service and support?

Tech support is good. It's strong.

Which solution did I use previously and why did I switch?

We sell Cisco access points and Meraki access points. With Cisco, the solution we deal with is called Viptela.

How was the initial setup?

The initial setup is very, very straightforward. You set it and forget it. It’s probably easier than any other solution.

You probably don't have more than one or two people associated with maintenance. It would depend on the size of the environment. Obviously, for an enterprise customer like Starbucks, you’ve got to have hands-on people available. However, if you're just a local Chicago company like us, then I would say that it’s fine to have minimal people - usually admins - on maintenance.

What other advice do I have?

We are a Cisco Gold partner.

I’d recommend the solution. I’d rate it eight out of ten.

It's typically a better solution for a company that has multiple locations. If you are a company with a headquarters and then you have locations across the country or the world, that would be the best time to look into SD-WAN. I would also say that SD-WAN is not just a wireless solution. It is also a security solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sales Engineer at Phoenyx Commtech Pvt. Ltd.
Reseller
Top 5
Saves costs for our customers and provides better connectivity
Pros and Cons
  • "Meraki SD-WAN saves costs for our customers and provides better connectivity."
  • "Regarding the integration part, the VPN connection for third parties needs to be elaborate."

What is most valuable?

Meraki SD-WAN saves costs for our customers and provides better connectivity. The solution has good security features. Since it is a cloud-based solution, customers can manage the entire portfolio from one portal.

What needs improvement?

Regarding the integration part, the VPN connection for third parties needs to be elaborate.

What do I think about the scalability of the solution?

Meraki SD-WAN is a scalable solution that can be used by small-scale and large enterprises. More than 500 users are using the solution.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy and can be done in two days. The solution was deployed by me, an on-site engineer, and a remote engineer.

What other advice do I have?

The solution needs around three to four administrators. Meraki SD-WAN enhances connectivity across various business locations, and our clients are satisfied with the tool. The solution can be used for multiple branches, connectivity, or small scale. Its implementation is also easy.

We can use Meraki SD-WAN for security purposes. We can identify traffic problems and connectivity issues from the solution's single console dashboard. A health report is also available in Meraki. We can identify and troubleshoot more issues from the Meraki dashboard. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director at BLOCK EDGE TECHNOLOGIES
Real User
Beneficial cloud based management, reliable, and secure
Pros and Cons
  • "I appreciate the cloud-based management feature the most. It's a crucial aspect for me because it allows me to manage the configuration remotely without having to visit the on-premise location. The ability to do this from my home is a major benefit. Additionally, security is good."
  • "The deployment time of Meraki SD-WAN can vary. For someone new to the process, it could take a couple of hours. However, for someone with hands-on experience, such as myself, it only takes approximately two to three hours to set up the entire configuration."

What is our primary use case?

One of my clients is using Meraki SD-WAN in their office to manage their internal desktops, internal servers, and laptops. Any connectivity for the home-based workers is managed by Cisco Meraki Switches.

What is most valuable?

I appreciate the cloud-based management feature the most. It's a crucial aspect for me because it allows me to manage the configuration remotely without having to visit the on-premise location. The ability to do this from my home is a major benefit. Additionally, security is good.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately two years.

What do I think about the stability of the solution?

I rate the stability of Meraki SD-WAN a nine out of ten.

What do I think about the scalability of the solution?

When we upgraded from the old Cisco models, we encountered very few challenges during the migration to Meraki SD-WAN. In the future, there may be a few challenges to overcome during migration.

This solution is used mostly in enterprise-sized companies.

I rate the scalability of Meraki SD-WAN a seven out of ten.

How are customer service and support?

I rate the support from Meraki SD-WAN a nine out of ten.

How was the initial setup?

The deployment time of Meraki SD-WAN can vary. For someone new to the process, it could take a couple of hours. However, for someone with hands-on experience, such as myself, it only takes approximately two to three hours to set up the entire configuration.

I rate the initial setup of Meraki SD-WAN a nine out of ten.

What about the implementation team?

We used two people for the deployment of the solution.

What was our ROI?

I have received a return on investment using this solution. The manageability cost has been reduced.

What's my experience with pricing, setup cost, and licensing?

Pricing is a significant concern for me. Amongst all the firewall brands, Cisco is one of the most expensive options. Despite its reputation and security features, many customers opt for other brands, such as SonicWall because of their lower prices. These other brands offer similar features to Cisco but at a lower cost. Cisco's pricing is something that could be improved to attract more customers. The brand has a good reputation, but when it comes to budgeting and pricing, it is not always the first choice.

The solution is very expensive.

I rate the price of Meraki SD-WAN a nine out of ten.

What other advice do I have?

In my professional network, when people ask me about which brand of switches to use, Meraki SD-WAN is always the first recommendation. However, the final decision often comes down to budget. If a customer has the budget for Meraki SD-WAN, I recommend it, but if budget is a concern, there are other brands that can be considered.

I rate Meraki SD-WAN a nine out of ten

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
PeerSpot user
reviewer1358034 - PeerSpot reviewer
IP Network Architect/Manager at a tech services company with 1,001-5,000 employees
Real User
A stable product with application awareness that is straightforward to set up and use
Pros and Cons
  • "The most valuable feature is application awareness."
  • "This solution can only support up to two WAN ports."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. It allows our users to have their main LAN on the internet.

What is most valuable?

The most valuable feature is application awareness.

What needs improvement?

This solution can only support up to two WAN ports. However, many of our customers would like to have four WAN ports.

This solution comes without NAT support enabled. If you need it, then NAT has to be enabled.

If this solution were cheaper then it would be of interest to smaller companies.

For how long have I used the solution?

I have been working with the Meraki SD-WAN for one year.

What do I think about the stability of the solution?

We have had no issues in terms of stability.

What do I think about the scalability of the solution?

This is a scalable product, although it is most suitable for medium-sized organizations.

How are customer service and technical support?

We can speak with technical support directly but our customers have not had any issues.

Which solution did I use previously and why did I switch?

I am familiar with products from several different vendors. The choice of product depends on several factors, including their budget.

How was the initial setup?

The initial setup is straightforward. Just plug and play.

What's my experience with pricing, setup cost, and licensing?

We offer this solution to our customers as a more cost-effective alternative to some of the other products. Meraki is considered to be in a medium-range in terms of cost.

The licensing fees are approximately $1,000 USD annually.

What other advice do I have?

For medium-sized and larger enterprises, Meraki is a very good choice.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user