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DharmeshPatel - PeerSpot reviewer
Founder & CEO at a tech services company with 11-50 employees
Real User
Aug 30, 2022
Can integrate multiple stacks and have single-pane-of-glass accessibility
Pros and Cons
  • "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
  • "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."

What is our primary use case?

We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.

What is most valuable?

The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.

What needs improvement?

Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.

In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.

For how long have I used the solution?

We started using this solution six months ago.

The data plane is installed on-premises, and the management plane is in the cloud.

Buyer's Guide
Meraki SD-WAN
December 2025
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.

What do I think about the scalability of the solution?

You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.

How are customer service and support?

The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.

The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.

What other advice do I have?

I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.

On a scale from one to ten, I would rate Meraki SD-WAN at nine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at a pharma/biotech company with 5,001-10,000 employees
Real User
Aug 19, 2022
Scalable, reliable, and simple setup
Pros and Cons
  • "Meraki SD-WAN is scalable."
  • "The security could improve in Meraki SD-WAN."

What is our primary use case?

We use Meraki SD-WAN for SD-WAN and WiFi.

What needs improvement?

The security could improve in Meraki SD-WAN.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately three years.

What do I think about the stability of the solution?

The stability of Meraki SD-WAN is good.

What do I think about the scalability of the solution?

Meraki SD-WAN is scalable.

We have approximately 5,000 people using this solution in my company.

How are customer service and support?

The support that is provided by Meraki SD-WAN could be improved by providing help with security.

How was the initial setup?

Meraki SD-WAN has an easy installation.

What other advice do I have?

I would recommend this solution to others, it is very good.

I rate Meraki SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Meraki SD-WAN
December 2025
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1915614 - PeerSpot reviewer
Sales Executive at a tech services company with 501-1,000 employees
MSP
Aug 2, 2022
Great dashboard with a single pane of glass and works for companies of all sizes
Pros and Cons
  • "A lot of our customers really enjoy the Meraki Dashboard."
  • "People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware."

What is our primary use case?

I'm a vendor. I sell the solution to clients. 

What is most valuable?

A lot of our customers really enjoy the Meraki Dashboard. It’s a single pane of glass. If you have their wireless, you have their switching; you have their cameras, you have their firewalls, then you do get a single pane of glass - which is a really strong talking point for us with our customers.

What needs improvement?

People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware. There’s a long waiting list. That said, I’m unsure as to if that's anything that any manufacturer could really control right now.

Meraki is not viewed as an enterprise solution. It's more of a medium SMB-type solution. Although that really shouldn't be the case, I do see that it has that stigma associated with it.

For how long have I used the solution?

I wish I was selling more of it, but I don't. We have a number of different types of vendors. It is something we sell. However, I have not personally sold a lot of it.

What do I think about the stability of the solution?

The solution is stable. There aren’t bugs or glitches, and it doesn’t crash or freeze. It is reliable.

What do I think about the scalability of the solution?

The solution is quite scalable even though potential clients see it as a good solution for SMBs. It has the power to work for enterprises. It can scale.

How are customer service and support?

Tech support is good. It's strong.

Which solution did I use previously and why did I switch?

We sell Cisco access points and Meraki access points. With Cisco, the solution we deal with is called Viptela.

How was the initial setup?

The initial setup is very, very straightforward. You set it and forget it. It’s probably easier than any other solution.

You probably don't have more than one or two people associated with maintenance. It would depend on the size of the environment. Obviously, for an enterprise customer like Starbucks, you’ve got to have hands-on people available. However, if you're just a local Chicago company like us, then I would say that it’s fine to have minimal people - usually admins - on maintenance.

What other advice do I have?

We are a Cisco Gold partner.

I’d recommend the solution. I’d rate it eight out of ten.

It's typically a better solution for a company that has multiple locations. If you are a company with a headquarters and then you have locations across the country or the world, that would be the best time to look into SD-WAN. I would also say that SD-WAN is not just a wireless solution. It is also a security solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Luke Wainwright - PeerSpot reviewer
Cybersecurity Engineer at a retailer with 51-200 employees
Real User
Jul 24, 2022
Performs well, has good monitoring and is easy to maintain
Pros and Cons
  • "I'm not directly involved in SD-WAN monitoring and maintenance, but based on what I've heard from our infrastructure team, it's working well."
  • "I'm not too familiar with the Meraki environment, but I suppose more automation is always a good thing."

What is our primary use case?

Meraki SD-WAN serves as our SD-WAN. As I previously stated, we have over a thousand retail stores across the country, and we have Cisco Meraki at each one. 

What needs improvement?

I'm not particularly close to it. Because our infrastructure team is in charge of that. I'm more on the information security side. But, from what I understand, the product works well and there isn't much that can be done to improve it.

More automation is always a good thing, but I'm not particularly close to the Meraki. That is more of an infrastructure team's responsibility. I'm not too familiar with the Meraki environment, but I suppose more automation is always a good thing.

For how long have I used the solution?

We have over a thousand retail locations across the country, and we use Cisco Meraki for our SD-WAN solutions in all of them.

While I am new to the company and have only been with them for five months, I have been using this solution for a few years.

We are working with the latest version.

What do I think about the stability of the solution?

I'm not directly involved in SD-WAN monitoring and maintenance, but based on what I've heard from our infrastructure team, it's working well.

Meraki SD-WAN is a stable solution.

What do I think about the scalability of the solution?

Meraki SD-WAN is scalable.

We have approximately 4,000 users in our company.

How are customer service and support?

I have not contacted technical support. That is something that our infrastructure team handles.

Which solution did I use previously and why did I switch?

We do not use Juniper.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the licensing fees.

What other advice do I have?

I would rate Meraki SD-WAN a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SivaKumar6 - PeerSpot reviewer
Business Development Manager at a tech services company with 1,001-5,000 employees
Reseller
May 30, 2022
Interface is really well driven and very mature; it delivers and is secure
Pros and Cons
  • "The Meraki interface is really well driven and very mature."
  • "There is still some work to do when it comes to AI."

What is our primary use case?

I am the architecture lead.

What is most valuable?

I believe this solution does a perfect job. It delivers what it's supposed to do and it's secure. The Meraki interface is really well driven and very mature. I like that it's a dashboard on the cloud so profile settings can be done from anywhere.

What needs improvement?

I think Meracki still has some work to do in terms of catching up with other companies when it comes to AI. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

When it comes to scalability, there's no compromise with Cisco, there is always scalability. 

How are customer service and support?

Our technical support is local, from Saudi Arabia, and I believe the Smart Tech function is really awesome. 

How was the initial setup?

The initial setup is straightforward, everything is built-in, and it's plug-and-play.

What's my experience with pricing, setup cost, and licensing?

You need to pay for quality. We don't have a problem with the price but I know there is competition. We have an enterprise contract with Cisco. 

What other advice do I have?

I take this solution 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1285566 - PeerSpot reviewer
Global Client Partner for Philips at a government with 10,001+ employees
Real User
Mar 28, 2022
Suitable for any business, reliable, and priced well
Pros and Cons
  • "Meraki SD-WAN is stable and the performance is good."
  • "Meraki SD-WAN could improve on the lead time, but this is not a problem only with Cisco. there's a global shortage of chipsets. Additionally, the solution has limited features. It's quite a standard product and not very easily upgradeable or stackable."

What is our primary use case?

What we do is, we sell Meraki SD-WAN to our customers as a service and they use it for multiple purposes. For example, they use it for data, voice traffic, video, and services that are now in their data centers.

What needs improvement?

Meraki SD-WAN could improve on the lead time, but this is not a problem only with Cisco. there's a global shortage of chipsets. Additionally, the solution has limited features. It's quite a standard product and not very easily upgradeable or stackable. 

For how long have I used the solution?

We have not been using Meraki SD-WAN very long.

What do I think about the stability of the solution?

Meraki SD-WAN is stable and the performance is good.

What do I think about the scalability of the solution?

The scalability of Meraki SD-WAN is limited, it could improve.

I typically work with large business accounts which use Meraki SD-WAN. However, I have colleagues who have many accounts with smaller businesses that use Meraki SD-WAN. The solution is suitable for small to large businesses. We sell to small and medium businesses when they demand less complexity.

How are customer service and support?

We have used the support from Cisco for our clients and they are very good. We know them quite well.

How was the initial setup?

The implementation of the solution is rather standard. It is not difficult.

What about the implementation team?

We do the implementation and support of the solution.

What's my experience with pricing, setup cost, and licensing?

One of the most valuable aspects of Meraki SD-WAN is the price. It is highly cost-effective.

What other advice do I have?

Meraki SD-WAN is a perfect fit for those customers who want to implement SD-WAN with competitive pricing. There is not much demand when it comes to complexity and additional features. If customers want a standard SD-WAN solution, Meraki SD-WAN is a perfect fit for those customers.

I rate Meraki SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Field service manager at a computer software company with 1,001-5,000 employees
Real User
Nov 11, 2021
User-friendly with affordable pricing and good stability
Pros and Cons
  • "We have found the scalability to be good."
  • "We have a lot of problems with distribution. The late deliveries likely have to do with the time it takes for the fabrication of components. It is a principal problem at this moment."

What is our primary use case?

The solution is used principally to have high availability services, high-quality services, and communication with two or more service providers in the same place.

What is most valuable?

The administration in the cloud that Merakioffers is great.

The solution is user-friendly.

Its integrations are good.

We haven't had any issues with customization.

Overall, it's a good product.

The product is easy to deploy.

We have found the scalability to be good.

The solution is stable. 

Pricing is very affordable. 

What needs improvement?

I do need to explore the solution a bit more before really finding fault in anything.

The distribution could be improved. We have a lot of problems with distribution. The late deliveries likely have to do with the time it takes for the fabrication of components. It is a principal problem at this moment.

It would be helpful if there was reporting. I'd like to be able to hand reports related to performance right over to clients. 

For how long have I used the solution?

I've used the solution for maybe a year or a year and a half at this point. 

What do I think about the stability of the solution?

Overall, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It's pretty reliable. 

What do I think about the scalability of the solution?

Our company has many projects that employ Meraki's SD-WAN.

The scalability of the product is quite nice. 

How are customer service and support?

I haven't dealt with technical support. However, MEWraki is pretty simple to use, and therefore, we haven't really needed support from Cisco. 

How was the initial setup?

The initial setup is fairly straightforward. It's not overly complex. 

Deployment would take a week or two at a maximum. It depends on the customer's requirements. 

What about the implementation team?

As a service provider, we install SD-WAN services in the sites of our customers.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. 

What other advice do I have?

I'm a Cisco distributor in Mexico. We are a service provider. We install SD-WAN services in the sites of customers.

We have multiple deployments, both on cloud and on-premises. 

I'd recommend the solution. the management is easy and the solution is pretty reasonably priced.

I would rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1648566 - PeerSpot reviewer
SD-WAN Sr. Product Manager at a comms service provider with 10,001+ employees
Real User
Nov 2, 2021
Has a great UI, easy to set up and is stable and scalable
Pros and Cons
  • "The solution has a great UI."
  • "The solution lacks controllers."

What is our primary use case?

We are customers of Meraki and I'm the company product manager. 

What is most valuable?

Meraki has a sexy interface, they've done a great job with it. 

What needs improvement?

The solution sometimes drops VoIP calls, which is a nuisance. The solution is not true SD-WAN, rather L3 VPNs. All they do is put a wrapper around it so that you don't have to configure it, but it lacks controllers. 

What do I think about the stability of the solution?

The solution is stable, despite the occasional VoiP dropouts. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The company provides excellent technical support. 

How would you rate customer service and support?

Positive

How was the initial setup?

It is pretty easy to set up with the caveat that it's not really SD-WAN.

What's my experience with pricing, setup cost, and licensing?

This is not a cheap solution. Cisco has never tried to be a price leader, it's not their focus.

What other advice do I have?

If a company is looking for a true automated failover, it's important to ask some very pointed questions before purchasing it.

I rate the solution seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user