Meraki SD-WAN Reviews

I'm a vendor. I sell the solution to clients. 

A lot of our customers really enjoy the Meraki Dashboard. It’s a single pane of glass. If you have their wireless, you have their switching; you have their cameras, you have their firewalls, then you do get a single pane of glass - which is a really strong talking point for us with our customers.

People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware. There’s a long waiting list. That said, I’m unsure as to if that's anything that any manufacturer could really control right now.

Meraki is not viewed as an enterprise solution. It's more of a medium SMB-type solution. Although that really shouldn't be the case, I do see that it has that stigma associated with it.

I wish I was selling more of it, but I don't. We have a number of different types of vendors. It is something we sell. However, I have not personally sold a lot of it.

The solution is stable. There aren’t bugs or glitches, and it doesn’t crash or freeze. It is reliable.

The solution is quite scalable even though potential clients see it as a good solution for SMBs. It has the power to work for enterprises. It can scale.

Tech support is good. It's strong.

We sell Cisco access points and Meraki access points. With Cisco, the solution we deal with is called Viptela.

The initial setup is very, very straightforward. You set it and forget it. It’s probably easier than any other solution.

You probably don't have more than one or two people associated with maintenance. It would depend on the size of the environment. Obviously, for an enterprise customer like Starbucks, you’ve got to have hands-on people available. However, if you're just a local Chicago company like us, then I would say that it’s fine to have minimal people - usually admins - on maintenance.

We are a Cisco Gold partner.

I’d recommend the solution. I’d rate it eight out of ten.

It's typically a better solution for a company that has multiple locations. If you are a company with a headquarters and then you have locations across the country or the world, that would be the best time to look into SD-WAN. I would also say that SD-WAN is not just a wireless solution. It is also a security solution.

Meraki SD-WAN serves as our SD-WAN. As I previously stated, we have over a thousand retail stores across the country, and we have Cisco Meraki at each one. 

I'm not particularly close to it. Because our infrastructure team is in charge of that. I'm more on the information security side. But, from what I understand, the product works well and there isn't much that can be done to improve it.

More automation is always a good thing, but I'm not particularly close to the Meraki. That is more of an infrastructure team's responsibility. I'm not too familiar with the Meraki environment, but I suppose more automation is always a good thing.

We have over a thousand retail locations across the country, and we use Cisco Meraki for our SD-WAN solutions in all of them.

While I am new to the company and have only been with them for five months, I have been using this solution for a few years.

We are working with the latest version.

I'm not directly involved in SD-WAN monitoring and maintenance, but based on what I've heard from our infrastructure team, it's working well.

Meraki SD-WAN is a stable solution.

Meraki SD-WAN is scalable.

We have approximately 4,000 users in our company.

I have not contacted technical support. That is something that our infrastructure team handles.

We do not use Juniper.

The initial setup is straightforward.

I am not aware of the licensing fees.

I would rate Meraki SD-WAN a nine out of ten.

I work for a carrier, and we consume, resell, and integrate Cisco products. I'm a product manager, and I have a couple of products that are built around Cisco Meraki's offerings. One of them is a managed business wifi solution, and the other one is an SD-WAN solution. I own both of these products. 

Meraki is really big in retail and education, and that's where we see a lot of use cases. It is a low-cost or entry product. It is not a sophisticated, complete solution. People who are very concerned about the total cost of ownership will look at a Meraki solution more. 

The deployment is a combination. The orchestration is on a public cloud, and then the customer locations are all premise-based Meraki devices.

They're known for their ease of use and ubiquitous management platform that covers everything. Meraki really excels in plug-and-play solutions. You just plug it up, and everything works. All of the components—the firewall/router, the switches, the access points, the cameras—work very nicely together, and they all can be managed from one platform. That is probably their biggest selling point. Everything comes in one ubiquitous package, and you don't have to manage different components from different platforms. You can see everything from one platform.

From the vice perspective, they just are not as robust as some of the other vendors. They have limitations in throughput and the number of circuits that they can support on a wide area network. Their higher-end security is all cloud-based. They have some capability with the premise-based solutions, but the higher ends are all cloud-based, and that's via Cisco Umbrella.

Their support can be better. They do not offer a lot of hands-on support for their products.

I have probably been using this solution for three years.

From the stability perspective, everybody is pretty much on the same level playing field. I don't really see anybody standing out more than anybody else. Meraki is a low-cost equipment provider, so they're not offering big metal devices that plug into racks and a data center. They're more along the lines of the hard plastic desktop type of units. They have the same meantime between failure as most other products, so it's difficult to put them above or below anybody else. They all are pretty much on the same level playing field.

Scalability is good as long as you're doing a simple task. If you're just deploying SD-WAN and you're not putting in cameras, wifi access points, and a lot of different components, scalability is really good. From that perspective, they do well. Their niche is retail and education, and both of these areas can be very large networks depending on the provider.

We do not have plans to increase its usage. They are really premise-based solutions that are managed from the network, and we are not staying with that same type of approach in our product lines. We are moving to a fully-integrated network approach to security, connectivity, and management.

I would rate them one out of five. They do not offer a lot of hands-on support for their products.

We use three or four other SD-WAN providers to offer the same type of product. We have VeloCloud, Fortinet, and Versa. The main differences are more capabilities, more functionality, better support, better value, and a better total cost of ownership.

Everything is plug-and-play. If you're using all Meraki components, it is very easy to deploy.

The deployment duration is very short. There are not a lot of design concerns. There is not a lot of configuration. Everything can be done over the air from a network-based platform. So, it is very easy and very fast to deploy.

We've created a lot of things internally to compare different vendors and different technologies. From a customer perspective, I don't really do ROIs for evaluating vendors, but I'm familiar with the ROI. It really varies. There are other vendors that are also considered low-cost that technically perform better than Meraki. So, from a comparison perspective, it's difficult to know if you've got a better ROI with one vendor versus another without really understanding what it is that you're trying to accomplish.

Some customers may put a high value on ease of management, ease of deployment, and ease of managing and monitoring. Meraki does a decent job at all of that, whereas other companies may put a higher value on the features and functionality, security, and other things that are inherent to other products. Therefore, it is difficult to put them into a single bucket or category. From a low-cost provider perspective, their ROI for a customer is probably in line with that category of vendors.

They have a baseline software license, and then they've got an SD-WAN software license, and then they've got an advanced security software license. 

They're low cost, and they'll provide any amount of flexibility that you want from a modeling perspective for payment. Typically, it's either annually or multi-year, but they are a lower-cost company. They're not the most expensive by far.

There is an additional cost of the equipment that doesn't tend to be high.

Meraki is known as a lower-end SD-WAN solution. It has limitations from the hardware and the software perspective. They've gotten better over the years, but they were always viewed as a low-cost or entry type of product. They don't do a lot of the more sophisticated features and functionality of some of the other SD-WAN providers.

From a customer perspective, it really depends on:

• What are they looking for?
• What are they concerned about?
• Do they have any other products?
• Are they using any other security mechanism and is it network-based or premise-based?

It is just about what fits into their network and what they're currently using.

I would advise having a good understanding of the physical requirements for the facility that it's being deployed. You should have a good understanding of what you need from a component perspective, such as extra switches or extra access points. That's probably the biggest thing. There are other products for which you may have to pay a little bit more, but they are going to be better performing, and they will give you better service. So, you need to understand, especially if you're going with a low-cost vendor, that you might end up having to pay more because you had to add more components to the solution.

I would put it a little bit over halfway. I would rate it a six out of 10. It is certainly a good product. They have a lot of basic features and functionality. They can provide a good solution, but you may end up having to pay more than what you anticipated to get everything that you want because they don't include as much as some of the other vendors.

The solution is used principally to have high availability services, high-quality services, and communication with two or more service providers in the same place.

The administration in the cloud that Merakioffers is great.

The solution is user-friendly.

Its integrations are good.

We haven't had any issues with customization.

Overall, it's a good product.

The product is easy to deploy.

We have found the scalability to be good.

The solution is stable. 

Pricing is very affordable. 

I do need to explore the solution a bit more before really finding fault in anything.

The distribution could be improved. We have a lot of problems with distribution. The late deliveries likely have to do with the time it takes for the fabrication of components. It is a principal problem at this moment.

It would be helpful if there was reporting. I'd like to be able to hand reports related to performance right over to clients. 

I've used the solution for maybe a year or a year and a half at this point. 

Overall, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It's pretty reliable. 

Our company has many projects that employ Meraki's SD-WAN.

The scalability of the product is quite nice. 

I haven't dealt with technical support. However, MEWraki is pretty simple to use, and therefore, we haven't really needed support from Cisco. 

The initial setup is fairly straightforward. It's not overly complex. 

Deployment would take a week or two at a maximum. It depends on the customer's requirements. 

As a service provider, we install SD-WAN services in the sites of our customers.

The pricing is pretty reasonable. 

I'm a Cisco distributor in Mexico. We are a service provider. We install SD-WAN services in the sites of customers.

We have multiple deployments, both on cloud and on-premises. 

I'd recommend the solution. the management is easy and the solution is pretty reasonably priced.

I would rate the solution at a ten out of ten.

I have been using this solution in my house for testing security devices.

I have found the dashboard very useful, you can configure all of your devices at the same time by just changing some menus. It is configurated virtually on the cloud and it can send the information to the device when it connects to the internet.

You need to have internet access to configure the solution. You cannot do it locally, there should be a local option.

When comparing this solution to Fortinet, the firewall and reports that you can deliver and control relating to blocking and access are better on Fortinet. Additionally, you can only have two WANs on this solution and with Fortinet, you can have at least six. However, I prefer this solution.

I rate Meraki SD-WAN an eight out of ten.

We are resellers. We provide solutions including Meraki SD-WAN to our clients.

I like the entire set of features and the analytics.

If you compare Meraki with other solutions, the level of security is minimal.

The security needs to be improved, which is why we also use FortiGate. Meraki offers the client basic security, it is not the same as what FortiGate is offering. The customers question the security as they see that they have some loopholes. They feel that a hacker can easily enter your data. When you operate the network to the family, on the outside a hacker can see the IP address inside the network.

Customers will request a firewall to protect the network.

I would like to see Meraki include firewall security. Also, they should have encryption inside the router to make the data secure.

I have been working with Meraki SD-WAN for more than three years.

We are using models MX64 and MX100.

So far it has been stable. We have no issues with stability.

Currently, we have 10 customers who each have 30 to 50 clients using Meraki SD-WAN.

Technical support is good.

When we have encountered problems, technical support has been quick to respond.

We are also working with Fortinet.

It is easier to deploy Meraki when you compare it with FortiGate.

Meraki SD-WAN is better suited for customers who have small branches, who don't have secure data to be transferred.

Meraki is not suitable for companies that require high security.

I would rate Meraki SD-WAN a six out of ten.

We have multiple ISP's connected, usually it's two. Two ISP's per site and we have to make sure that the site-to-site connectivity is managed and is maintained — the redundancy has to be maintained. 

The different services that we offer from different offices are available wherever we need them. That's the purpose of going with the Meraki SD-WAN solution versus another company. It's very straightforward. Their full mesh network just works. That's important.

The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good. It's much easier than some of the other vendors to manage and keep track of what's going on because you can see it in real-time on the portal. I don't really feel like VALO Cloud gives you a good idea of what's going on. VALO Cloud devices don't work nearly as well, in my opinion, as the Meraki devices.

I think they should enhance the security. I feel like the security is decent, but some other people that I work with say there are better options available. Cisco requires you to upgrade the firmware to custom firmware on the devices you want to go beyond Diffie-Hellman five. DH5 is in the lower part of the spectrum. Other devices, even Cisco devices are using DH15 or higher. I think DH24 is the highest that's currently available. 

The feature set right now requires a firmware upgrade that's custom to enable that kind of encryption. They should just have it in a dropdown. If they could fix that, I could tell my other colleagues, "Hey, look, Cisco can do it right out of the box." To enable higher-end encryption, higher than Diffie-Hellman five, DH5, requires a custom firmware. If they could make that built into the standard firmware as an option, I would love that. 

I think that from Cisco's perspective, they've chosen not to do that simply because it requires more performance.

That's how they keep it because they say, "Oh, look at the performance. It's the same as the other guy." Yeah, but the other guy's using DH15 or DH14 and you're using DH5. The level of encryption means more horsepower required from the processor on the devices so that's why it increases the footprint. The more CPU, the hotter it gets and then it doesn't last as long; the performance is not as good because it's using more resources, etc. Cisco should definitely sell equipment with better processes or better performance for our processes because that would give us a higher level of encryption on our firewalls.

I have been using Meraki SD-WAN for roughly four to five years.

The setup time is excellent. The ease of setup is excellent. It's a set it and forget it solution. Once we created the mesh network, if we have to change an ISP, it doesn't mean we have to change an entire configuration. We just unplug it, plug the new one in, change the IPs and it works. Some SD-WAN providers give you a valid internet IP address as part of their solution, and others don't. A lot of the SD-WAN providers that provide internet access use Meraki devices as a black box. They just hand off one interface to the client-side and that's it.

Overall, on a scale from one to ten, I would give Meraki SD-WAN a rating of eight. If they could do better on the performance side, that really would make a difference.

There is no comparison with a normal broadband connection versus one that is the dedicated connection that we have. We have saved a lot of money after deploying Cisco Meraki.

We have many businesses in geographical locations, and due to this, we need it in many different locations. It has become very easy for us to deploy these products. They claim that it is zero-touch configuration. That is true. Suppose if I want to deploy this product in Manila, I don't have to have this product in my hand in the wire and I don't need to go to Manila. It's not like that.

It can be delivered to them and as soon as they plug it we can push the configuration. That is the beauty of this SD-WAN technology that we have.

The solution is helping me, not only for side-to-side connectivity but also for defining different VLANs, different networks, between the firewalls. I can do firewalling between these networks.

I can manage it very well and in a very easy way. This is from the technical perspective.

After deploying Meraki, we have a drastic fitting on connectivity because before Cisco Meraki, we used to have a physical broadband internet connection and it is very, very expensive in Dubai.

The security firewall features that are embedded in the product is very good. The security, including the internal threat protection, the IPS, or the advanced threat admin, are very good. 

The hardware is okay as compared to any other product.

The advanced license is expensive. Part of the cost involved is high. If you are only a small or medium business, it may not be the best option. For branch divisions, yes. This is a very useful product and I don't have any problem with the CAPEX however, I have a problem with the OPEX as the OPEX part of the advanced license is quite expensive. 

We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility.

I've been using the solution for three years at this point.

The solution is quite stable. There aren't bugs or glitches. It doesn't crash or freeze.

It's scalable.

We might have a plan to extend to maybe a hundred percent more sites within 2021. Hopefully, within this year, we will add almost double the size that we have right now. Currently, we have a total of 1200 employees that will double to 2400 and they each have their own devices. There are other guest users as well. There might be 4000 unique devices that need coverage.

The technical support isn't always ideal. Occasionally, we are unable to understand what is happening. When we escalate the matter, the response that we get from Cisco is not satisfactory as sometimes they are depending on the log, and sometimes they are depending on what is connected to a device, for example, and any cascaded device connected to it. They will say that maybe it is because of the device that it's connected on. They seem to have difficulty pinpointing the issue at hand.

Before using Meraki, we had the 1900 series of Cisco, and before we were using it with a DMVPN. This was the technology that was there before. We've always used Cisco.

The initial setup is straightforward. However, it depends on how you are setting it up. There are companies that do a very basic setup, and with a basic setup, anyone can do it. Even if you are not a technical person you can do this. It's very, very easy with zero-touch configuration. 

That said, when it comes to full functionality, in our case, we are completely using all of the features. We're doing integrations and using authentication and group policies and the advanced treatment events, and firewall rules, as well as traffic shipping rules. All of these are different. It's a bit more of a complex process.

We're working with a DNS Umbrella. When it comes to that much functionality, it is not easy, actually. It's not a basic thing. You need some experts to do the installation configuration.

While they've made it pretty user-friendly, they've also made it in such a way that handicaps IT staff. YOu always have to escalate issues to Cisco to get it sorted.

Once you get over the first implementation and move to configuration, it's pretty easy.

YOu only need one person to handle the deployment process.

I tend to handle the implementation and configuration. I'm well-versed in Cisco. I don't need a consultant or integrator to assist me.

We are a customer and end-user.

We have an SD-WAN technology that works on Cisco Meraki with MX appliances. Then we have a core appliance, from Core/Distribution and edge. These are all HP routers.

We are using the latest version of the solution. We get automatic updates to the latest versions.

While the solution is on-premises, it can be managed on the cloud.

I would recommend the solution. I'd rate the solution at an eight out of ten.