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Chandra-Prakash - PeerSpot reviewer
Practice Director & Technologies Advisory at a computer software company with 1,001-5,000 employees
Real User
Top 10
Sep 24, 2022
Easy to set up with everything under one umbrella and the capability to expand
Pros and Cons
  • "The solution is stable."
  • "They need to offer proper integration of the security features."

What is our primary use case?

It's for enterprise networking. So some of the customers are from the BFSA domain, and some of the customers are from manufacturing. It's a distributed customer base.

Any customer looking for a single solution that can serve them for network security, which can serve them for the SD-Branch all branch networking. We use it for this purpose. It's used for a combination of SD-WAN and SD-Branch plus security.

What is most valuable?

Everything is under one umbrella. The Meraki dashboard is one of the valuable features which I use. I can control the devices across walls and across the landscape.

It's not difficult to set up the solution. 

The solution is stable.

It can scale well. 

What needs improvement?

The cloud area and the security area can be improved. Meraki has a limitation, especially on the cloud. If I deploy the services on the cloud and I want to make a site-to-site connection or maybe I have to do some sort of routing, inbound routing, it is not properly working with the Cisco Meraki. It needs to be matured a bit.

They need to offer proper integration of the security features. They talk about the next-gen technology, the next-gen UTM feature. It's not a complete security solution, however. 

For how long have I used the solution?

I've used the solution for about five years now. 

Buyer's Guide
Meraki SD-WAN
December 2025
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can easily scale the solution. 

We are supporting multiple customers that use this solution. There are approximately 5,000 people using the access. 

How are customer service and support?

We are well connected with the RR account manager. He is based out of Australia. Every time, whenever we have some sort of need, he is the go-to guy for us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a variety of SD-WAN technologies. 

How was the initial setup?

The solution is very easy to deploy.

How long it takes depends on the kind of site you are setting up. If I'm tiering the site, and have 20 users or 30 users and have a couple of links and the security postures are not very complex, maybe I can do the deployment in a week's time. 

I can do two or three cuts over a week if it is small. You can bifurcate. I don't have any ready-made answer as to how long it will take as every setup is different. 

What was our ROI?

We do look into ROI and show clients possible ROI if they decide to go with Meraki. 

What's my experience with pricing, setup cost, and licensing?

The price of the solution varies. It depends on the customer. For most of the customer deployments, we tend to do either three or five years of licensing. Having a longer-term give us some discounting in terms compared to one year.

What other advice do I have?

We are partners. 

We use the MX64 deployment, although it goes all the way up to 300.

I don't want to be Meraki biased, however, if anyone is looking for the kind of solution that can include the branch office or the network security or even a Cisco Umbrella kind of solution, Meraki is the right choice.

From an SD-WAN perspective, I would rate the solution seven out of ten. I'm just cutting down three numbers due to the lacking of cloud networking and the weaker security posture.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Advisor at a recruiting/HR firm with 11-50 employees
Real User
Jul 16, 2023
A highly scalable and stable solution to manage traffic with easy configuration
Pros and Cons
  • "The solution is pretty easy to configure."
  • "Meraki SD-WAN had trouble prioritizing traffic for VoIP calls."

What is our primary use case?

We implemented Meraki SD-WAN to replace our traditional WAN infrastructure, particularly for our email and messaging system (referred to as MLSP).

We have successfully transitioned to SD-WAN. So, it's primarily used for connecting our remote sites.

What is most valuable?

I like it because it works. Moreover, the solution is pretty easy to configure.

What needs improvement?

Meraki SD-WAN had trouble prioritizing traffic for VoIP calls, specifically for Microsoft Teams. They faced challenges for sometime when you set up QoS on Meraki's access points. There are profiles available for different services, such as Microsoft Teams, which effectively put all the rules in place for you. During their SD-WAN deployment, these profiles were not accessible to them. It's possible that Meraki has since introduced them. Therefore, having profiles for different services would be beneficial.

Meraki SD-WAN could make the license cheaper; the licenses cost a fortune.

For how long have I used the solution?

I have been using Meraki SD-WAN for a year. 

What do I think about the stability of the solution?

We've had a few minor things where it's gone down, but it has been stable most of the time.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Meraki SD-WAN is pretty easy to scale. You just buy more devices; it is easy.

I rate the solution’ scalability a ten out of ten. We have about 150 users using this solution.

How are customer service and support?

The customer support has been very good. The Cisco account manager named, Luke Brennan was really very helpful. If you ring him, he'll answer, and he'll tell you what you need to know. They are good.

How was the initial setup?

The initial setup was pretty simple. We were able to do it in a day.

We did have an integrator to help while setting up.

What about the implementation team?

We've got one person in the team doing the maintenance, although we have somebody else who knows quite well that we do lean on external parties quite heavily, a company called Lixcel. Overall, we have a team of two people for maintenance. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I rate the solution’s pricing a six out of ten, where one is expensive, and ten is cheap.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Meraki SD-WAN
December 2025
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer2128749 - PeerSpot reviewer
Owner at a computer software company with 11-50 employees
Real User
Mar 22, 2023
Easy to use with a quick setup and excellent reliability
Pros and Cons
  • "The solution is easy to use."
  • "Technical support could be more knowledgeable and responsive."

What is our primary use case?

We primarily use the access points and switches for remote locations for a client. We have 100 or more remote offices, and we connect those together to a data center in Florida.

What is most valuable?

We like that it is cloud-enabled.

The solution is easy to use. It's so simple to set up and connect the connection points. We don't require any static IPs or anything like that on our ISPs. It's very quick and easy.

It is stable and reliable.

The solution can scale so long as you are scaling Meraki products together. 

It offers a very good "single pane of glass," which helps with management and visibility.

What needs improvement?

I don't have any notes for improvement. 

Technical support could be more knowledgeable and responsive. 

You do have to pay for the solution in perpetuity. 

For how long have I used the solution?

I've used the solution for six or seven years. 

What do I think about the stability of the solution?

The stability is pretty good. I'd rate it an eight or nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable as long as it is a Meraki-to-Meraki environment. 

I'd rate the scalability eight out of ten. 

How are customer service and support?

Technical support isn't the best. They aren't as responsive as we would like. The quality of the techs needs to be better. They need to be more knowledgeable. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is very simple to set up, and we don't need any static IPs from our ISPs. This simplifies things. 

I'd give the ease of setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

Meraki's a subscription service. You "pay forever," and in that sense, it can be a little expensive. That said, I'd rate it seven out of ten in terms of affordability. 

What other advice do I have?

I'm a customer and end-user. 

Other than warning people that it is a subscription, this does offer a single pane of glass which makes it easy to manage if you have multiple sites.

I'd rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akshay Kharkar - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Real User
Dec 21, 2022
Helps route traffic to data centers without separate internet connections
Pros and Cons
  • "If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically."
  • "The granularity could be improved."

What is our primary use case?

Instead of having MPLS or direct, separate internet connections at each branch location, we can use SD-WAN to route the traffic to data centers. If someone is hosting applications or other web servers in a data center, we can route that traffic toward the data center where the application server is located, and they can access a wired local service provider.

It's deployed on the cloud and can be managed from the cloud. It only needs to be connected to the internet, and then it will start communicating with the Meraki Cloud. If it's connected to the cloud, it will sync the configuration on the cloud to that device.

What is most valuable?

Meraki AutoVPN is an interesting feature. If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically.

The UI is user-friendly.

What needs improvement?

The granularity could be improved. It's not very granular for URL filtering or content filtering. If you want to do a specific route or a specific rule, that feature is lagging a bit. 

The stability could also be improved.

For how long have I used the solution?

I have used Meraki SD-WAN for two years.

What do I think about the stability of the solution?

I would rate the stability as eight out of ten. It's quite stable, but we've had issues in the past.

What do I think about the scalability of the solution?

I would rate the scalability as eight out of ten.

How are customer service and support?

I would rate technical support as nine out of ten. Support is pretty knowledgeable and assists us in whatever manner they can. It can take about 30 to 45 minutes  to connect because of longer hold times.

How was the initial setup?

Setup is easy and straightforward. Deploying the SD-WAN hardware needs to be done statically. Once you have found the IP address, it connects to the internet. That's the only thing where physical assistance is required. The rest can be managed via cloud.

If you're doing the deployment remotely, only one remote person and one technician is needed. If you are onsite, then one person can do the deployment.

What about the implementation team?

We did the implementation in-house. The documentation on their portal explains everything. We just had to go through the documents if we needed any assistance. It was pretty helpful.

What other advice do I have?

I would rate this solution as eight out of ten.

For a larger enterprise level customer, I would recommend the MX450 or MX400 series.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice president for IT at a performing arts with 51-200 employees
Real User
Oct 26, 2022
Simple, manageable, scalable, stable, and straightforward to set up
Pros and Cons
  • "What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability."
  • "The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure."

What is our primary use case?

We used Meraki SD-WAN for connectivity between our stores, primary data center, and service locations.

How has it helped my organization?

Meraki SD-WAN improved the way my company functions because it allowed quicker time to market for connectivity, efficacy, and security. It also contributed to better expense management in terms of not using dedicated services, instead utilizing more public cloud services to establish connectivity.

What is most valuable?

What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability.

What needs improvement?

The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure.

For how long have I used the solution?

I have three to four years of experience with Meraki SD-WAN, and I used it in the past year.

What do I think about the stability of the solution?

Meraki SD-WAN is a stable solution. It had well-managed updates that created a pretty stable and manageable environment overall.

What do I think about the scalability of the solution?

Considering the number of locations where Meraki SD-WAN was used, I found it scalable.

How are customer service and support?

I would rate Meraki SD-WAN technical support as four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't use other solutions apart from Meraki SD-WAN.

How was the initial setup?

Meraki SD-WAN had a straightforward setup.

What was our ROI?

I've seen ROI from Meraki SD-WAN.

What's my experience with pricing, setup cost, and licensing?

I don't have information on the exact cost of Meraki SD-WAN, but I'd rate it a three out of five, just because the licensing model is very much associated with the Meraki solution. Meraki has its own pricing model.

Which other solutions did I evaluate?

Other solutions were evaluated, but I can't recall which ones off the top of my head.

What other advice do I have?

Thousands of people used Meraki SD-WAN within the company. Meraki SD-WAN had a substantial deployment because the company I was in had quite a few locations. Hence, about fifteen to twenty people took care of the deployment, but to maintain and monitor Meraki SD-WAN, a minimum of two people would suffice.

There's no plan to increase Meraki SD-WAN usage because of the current economic conditions.

I'd recommend Meraki SD-WAN to others because it's easy to deploy and manage, but my advice is to be aware of the licensing and cost structure of Meraki SD-WAN.

My rating for Meraki SD-WAN is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rahul Jadhav - PeerSpot reviewer
IT Infra-Principal Engineer-Network at a tech services company with 51-200 employees
Real User
Oct 12, 2022
The traffic shaping feature is valuable and we can enable per-client bandwidth, but it needs to support more internet lines
Pros and Cons
  • "The best feature we're using is the packet shaping."
  • "The product should be able to support more than three internet lines."

What is most valuable?

The best feature we're using is the packet shaping. We can feed the traffic shaping rules according to our requirements, so if we need application-based packet shaping, we can configure it. If we want URL-based traffic shaping, we can do that too.

Also, we can enable per-client bandwidth according to our requirements. 

What needs improvement?

The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line. There is a provision to use the cellular data like a dongle, and you can use that dongle to connect the third line. We need that feature because we need to have three internet lines. The product should be able to support more than three internet lines.

For how long have I used the solution?

I've been working with Meraki for the last four and a half years. 

What do I think about the stability of the solution?

It is stable for my business requirements. Some of our locations are assembly branches, so we use MX60 at those locations. We use that effective product for user compatibility, and we haven't had any issues.

What do I think about the scalability of the solution?

The solution is scalable. We have 100 locations using this solution. 

How are customer service and support?

We had a licensing issue, so we contacted the support team and got a response. I would rate their help as a four out of five. 

Which solution did I use previously and why did I switch?

Previously, we were using the MPLS network. We then removed the MPLS network and installed Meraki products, which are compatible with this technology, so that's why we're using this product now. 

How was the initial setup?

The initial setup is very easy, you just need to configure the IP addresses, gateway, subnet mask, and DNS. Once it's connected to the internet, you have to claim the device on the dashboard, and then the dashboard will automatically show if it's online or not. Once it is online, you can configure the policies, as per your requirements, through the dashboard. The remaining part of the setup can be performed and configured on the dashboard.

It takes around 15 to 20 minutes to configure it. 

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. 

What other advice do I have?

You can use this solution for SMB branches according to your requirements. At this time, you cannot use Meraki on a single device, so suppose you have a core suite, distribution suite, and access suite. If you're a data center, you cannot use the solution at this point.

I would rate this solution as an eight out of ten. It is very user-friendly, and it doesn't take much time to configure the simple dashboard.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HORACIO ELMAN - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
Real User
Aug 13, 2022
Straightforward to set up with good speed and good added security
Pros and Cons
  • "The solution is stable."
  • "It's a matter of cost and expenses that we may take some issue with."

What is our primary use case?

The solution has the ability to jump from one ISP to another with minimum downtime.

What is most valuable?

The speed at which we can change from one provider to another has been great.  

The added security has been useful. However, we are barely using all the capabilities of SD-WAN.

It's easy to set up. 

The solution is stable.

The scalability has been good.

What needs improvement?

The feature that we are interested in is working perfectly. It's a matter of cost and expenses that we may take some issue with.

For how long have I used the solution?

We've used the solution for a while.

What do I think about the stability of the solution?

As far as we can tell, the stability's great. The speed is great. We didn't experiment with it that much to have the opportunity to really see any faults. We've just come in and tried to catch up with everything that was going on.

What do I think about the scalability of the solution?

The solution can scale well. 

We plan to increase it as much as can once we feel comfortable with the features of the product.

Which solution did I use previously and why did I switch?

We did not previously use a different product. We tried Meraki first.

How was the initial setup?

It is very straightforward to set up. We have two firewalls connected to the device. We're using Meraki since we're a Meraki user, and it makes sense to start with what we have. Basically, we take it from there. We have all our sites on Meraki, so it's the basic starting point.

What's my experience with pricing, setup cost, and licensing?

The licensing is very expensive. 

The fact that it does not recognize our cost from the previous licenses is a big drawback. The price covers the licensing and the box itself. 

Which other solutions did I evaluate?

We are looking at other options right now. 

What other advice do I have?

We deal with a reseller. We have 58 different networks. However, none of them has a particular server. We're using it to interconnect. We're using it all over the state. 

I'd advise potential new users to understand the costs that are likely involved first. 

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wilson Salas - PeerSpot reviewer
Arquitecto de Infraestructura y Networking at a computer software company with 51-200 employees
Real User
Jun 12, 2022
Good features and good backup links but there is a limitation on the number of links
Pros and Cons
  • "The product does have a variety of features we can work with."
  • "We have had some problems doing the implementation."

What is our primary use case?

Our use cases are mostly in the financial sector. 

What is most valuable?

The classifying of the applications, for example, has been a very useful feature. It helps in contract service, in traffic shaping, and in controlling the balancing between the links that they have over the internet. They have the intention of DI, the direct internet access, as the agencies on the remote side have direct internet access to be able to consume some applications in the cloud.

The product does have a variety of features we can work with.

There's a good balance between 4G and LTE. There are backups to keep the connection going. The MPLS link we had, for example, is just for a backup in case one of the two links goes down.

What needs improvement?

We have had some problems doing the implementation. We had to open a case with Cisco. The deployment was solved with Cisco's tech help. 

In terms of the applications, the policies that we configured didn't work as expected. However, Cisco's tech also helped us deal with this as well. 

Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link. It was a problem. When clients need many links and you have just two links it's a problem.

For how long have I used the solution?

I've worked with the solution for a while. I've done POCs with five or six different clients.

How are customer service and support?

Technical support is quite helpful in general.

Which solution did I use previously and why did I switch?

I have worked for the last 15 years, more or less, with Cisco. For the last eight years, I have worked with Cisco and Aruba, especially with Cisco in data center technologies, in SDN technologies like ACI, like SD-Access, or SD-WAN, for example. I have worked in design as well. For example, in the design of data centers, in the designs of WAN networks, LAN networks, and Wi-Fi networks.

I have experience with Cisco Viptela, and Cisco Meraki with the MX series, which I have basically worked with within Cisco Meraki.

In wireless, I have worked in Cisco with the Cisco Ethernet, for example, and in Meraki as well, and I have worked with the MR series in the Cisco in Meraki.

How was the initial setup?

We implemented, for example, Meraki in eight places in a banking environment. We implemented the MX series and we did approach the provisioning that has the solution to develop the implementation in many places. We implemented it in more than 2,000 places - wherever they have services.

We struggled a bit with the implementation, however, we did reach out to Cisco and they were able to help us get back on track.

What about the implementation team?

Cisco technical support did end up helping us with the implementation, however, we mostly did it ourselves. 

What other advice do I have?

I work in a company that is a partner of Cisco and we sell the Cisco Meraki SD-WAN solution.

We have implementations both on-premises and in the cloud. 

I'd rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user