Our use cases are mostly in the financial sector.
Arquitecto de Infraestructura y Networking at Teuno
Good features and good backup links but there is a limitation on the number of links
Pros and Cons
- "The product does have a variety of features we can work with."
- "The product does have a variety of features we can work with."
- "We have had some problems doing the implementation."
- "Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link."
What is our primary use case?
What is most valuable?
The classifying of the applications, for example, has been a very useful feature. It helps in contract service, in traffic shaping, and in controlling the balancing between the links that they have over the internet. They have the intention of DI, the direct internet access, as the agencies on the remote side have direct internet access to be able to consume some applications in the cloud.
The product does have a variety of features we can work with.
There's a good balance between 4G and LTE. There are backups to keep the connection going. The MPLS link we had, for example, is just for a backup in case one of the two links goes down.
What needs improvement?
We have had some problems doing the implementation. We had to open a case with Cisco. The deployment was solved with Cisco's tech help.
In terms of the applications, the policies that we configured didn't work as expected. However, Cisco's tech also helped us deal with this as well.
Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link. It was a problem. When clients need many links and you have just two links it's a problem.
For how long have I used the solution?
I've worked with the solution for a while. I've done POCs with five or six different clients.
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Meraki SD-WAN
April 2026
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How are customer service and support?
Technical support is quite helpful in general.
Which solution did I use previously and why did I switch?
I have worked for the last 15 years, more or less, with Cisco. For the last eight years, I have worked with Cisco and Aruba, especially with Cisco in data center technologies, in SDN technologies like ACI, like SD-Access, or SD-WAN, for example. I have worked in design as well. For example, in the design of data centers, in the designs of WAN networks, LAN networks, and Wi-Fi networks.
I have experience with Cisco Viptela, and Cisco Meraki with the MX series, which I have basically worked with within Cisco Meraki.
In wireless, I have worked in Cisco with the Cisco Ethernet, for example, and in Meraki as well, and I have worked with the MR series in the Cisco in Meraki.
How was the initial setup?
We implemented, for example, Meraki in eight places in a banking environment. We implemented the MX series and we did approach the provisioning that has the solution to develop the implementation in many places. We implemented it in more than 2,000 places - wherever they have services.
We struggled a bit with the implementation, however, we did reach out to Cisco and they were able to help us get back on track.
What about the implementation team?
Cisco technical support did end up helping us with the implementation, however, we mostly did it ourselves.
What other advice do I have?
I work in a company that is a partner of Cisco and we sell the Cisco Meraki SD-WAN solution.
We have implementations both on-premises and in the cloud.
I'd rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Advisor at a recruiting/HR firm with 11-50 employees
A highly scalable and stable solution to manage traffic with easy configuration
Pros and Cons
- "The solution is pretty easy to configure."
- "Meraki SD-WAN had trouble prioritizing traffic for VoIP calls."
What is our primary use case?
We implemented Meraki SD-WAN to replace our traditional WAN infrastructure, particularly for our email and messaging system (referred to as MLSP).
We have successfully transitioned to SD-WAN. So, it's primarily used for connecting our remote sites.
What is most valuable?
I like it because it works. Moreover, the solution is pretty easy to configure.
What needs improvement?
Meraki SD-WAN had trouble prioritizing traffic for VoIP calls, specifically for Microsoft Teams. They faced challenges for sometime when you set up QoS on Meraki's access points. There are profiles available for different services, such as Microsoft Teams, which effectively put all the rules in place for you. During their SD-WAN deployment, these profiles were not accessible to them. It's possible that Meraki has since introduced them. Therefore, having profiles for different services would be beneficial.
Meraki SD-WAN could make the license cheaper; the licenses cost a fortune.
For how long have I used the solution?
I have been using Meraki SD-WAN for a year.
What do I think about the stability of the solution?
We've had a few minor things where it's gone down, but it has been stable most of the time.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
Meraki SD-WAN is pretty easy to scale. You just buy more devices; it is easy.
I rate the solution’ scalability a ten out of ten. We have about 150 users using this solution.
How are customer service and support?
The customer support has been very good. The Cisco account manager named, Luke Brennan was really very helpful. If you ring him, he'll answer, and he'll tell you what you need to know. They are good.
How was the initial setup?
The initial setup was pretty simple. We were able to do it in a day.
We did have an integrator to help while setting up.
What about the implementation team?
We've got one person in the team doing the maintenance, although we have somebody else who knows quite well that we do lean on external parties quite heavily, a company called Lixcel. Overall, we have a team of two people for maintenance.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate the solution’s pricing a six out of ten, where one is expensive, and ten is cheap.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Meraki SD-WAN
April 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
IT Manager at Sund Upper Secondary School
Fast and easy to maintain; comes with lifetime guarantee on the hardware
Pros and Cons
- "Having to set up a closed system singlehandedly and a lifetime guarantee on the equipment is a valuable part of this solution."
- "The area I think this solution should improve is the pricing."
How has it helped my organization?
I'm able to access various ports for simple switches and then check things, like the information that I've gotten. We use the solution on a day-to-day basis.
What is most valuable?
I like the part with the accessibility to the switches, the access point, and the firewalls. Having to set up a closed system singlehandedly and a lifetime guarantee on the equipment is a valuable part of this solution.
What needs improvement?
The area I think this solution should improve is the pricing.
For how long have I used the solution?
I have been using this solution for about five years.
What do I think about the scalability of the solution?
My impression is that this solution is quite scalable. There are around 800 users of this solution in our company right now.
How was the initial setup?
My impression is that it was quite easy to set up this solution. Our model of deployment is hybrid.
When we were first looking to implement this solution, we were looking at pre-systems as we handle this one. Even though it was the priciest one, the day-to-day basis and the security were the best.
What about the implementation team?
It was all done through a two-person team. Another member who wasn't on-site is an administrator and I was someone who is on-site. For example, the administrator sets up a new server from scratch and I take over from there, so we worked in collaboration all the time. I am also the person responsible for maintaining this solution.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.
What other advice do I have?
When it comes to giving advice to other people looking into this solution, I'd just say that this system is easy to maintain and quite secure with good quality equipment.
I would rate this solution as a whole a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Simple, manageable, scalable, stable, and straightforward to set up
Pros and Cons
- "What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability."
- "Meraki SD-WAN improved the way my company functions because it allowed quicker time to market for connectivity, efficacy, and security, and it contributed to better expense management in terms of not using dedicated services, instead utilizing more public cloud services to establish connectivity."
- "The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure."
- "The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure."
What is our primary use case?
We used Meraki SD-WAN for connectivity between our stores, primary data center, and service locations.
How has it helped my organization?
Meraki SD-WAN improved the way my company functions because it allowed quicker time to market for connectivity, efficacy, and security. It also contributed to better expense management in terms of not using dedicated services, instead utilizing more public cloud services to establish connectivity.
What is most valuable?
What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability.
What needs improvement?
The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure.
For how long have I used the solution?
I have three to four years of experience with Meraki SD-WAN, and I used it in the past year.
What do I think about the stability of the solution?
Meraki SD-WAN is a stable solution. It had well-managed updates that created a pretty stable and manageable environment overall.
What do I think about the scalability of the solution?
Considering the number of locations where Meraki SD-WAN was used, I found it scalable.
How are customer service and support?
I would rate Meraki SD-WAN technical support as four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We didn't use other solutions apart from Meraki SD-WAN.
How was the initial setup?
Meraki SD-WAN had a straightforward setup.
What was our ROI?
I've seen ROI from Meraki SD-WAN.
What's my experience with pricing, setup cost, and licensing?
I don't have information on the exact cost of Meraki SD-WAN, but I'd rate it a three out of five, just because the licensing model is very much associated with the Meraki solution. Meraki has its own pricing model.
Which other solutions did I evaluate?
Other solutions were evaluated, but I can't recall which ones off the top of my head.
What other advice do I have?
Thousands of people used Meraki SD-WAN within the company. Meraki SD-WAN had a substantial deployment because the company I was in had quite a few locations. Hence, about fifteen to twenty people took care of the deployment, but to maintain and monitor Meraki SD-WAN, a minimum of two people would suffice.
There's no plan to increase Meraki SD-WAN usage because of the current economic conditions.
I'd recommend Meraki SD-WAN to others because it's easy to deploy and manage, but my advice is to be aware of the licensing and cost structure of Meraki SD-WAN.
My rating for Meraki SD-WAN is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infra-Principal Engineer-Network at Shipco IT Pvt Ltd
The traffic shaping feature is valuable and we can enable per-client bandwidth, but it needs to support more internet lines
Pros and Cons
- "The best feature we're using is the packet shaping."
- "It is very user-friendly, and it doesn't take much time to configure the simple dashboard."
- "The product should be able to support more than three internet lines."
- "The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line."
What is most valuable?
The best feature we're using is the packet shaping. We can feed the traffic shaping rules according to our requirements, so if we need application-based packet shaping, we can configure it. If we want URL-based traffic shaping, we can do that too.
Also, we can enable per-client bandwidth according to our requirements.
What needs improvement?
The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line. There is a provision to use the cellular data like a dongle, and you can use that dongle to connect the third line. We need that feature because we need to have three internet lines. The product should be able to support more than three internet lines.
For how long have I used the solution?
I've been working with Meraki for the last four and a half years.
What do I think about the stability of the solution?
It is stable for my business requirements. Some of our locations are assembly branches, so we use MX60 at those locations. We use that effective product for user compatibility, and we haven't had any issues.
What do I think about the scalability of the solution?
The solution is scalable. We have 100 locations using this solution.
How are customer service and support?
We had a licensing issue, so we contacted the support team and got a response. I would rate their help as a four out of five.
Which solution did I use previously and why did I switch?
Previously, we were using the MPLS network. We then removed the MPLS network and installed Meraki products, which are compatible with this technology, so that's why we're using this product now.
How was the initial setup?
The initial setup is very easy, you just need to configure the IP addresses, gateway, subnet mask, and DNS. Once it's connected to the internet, you have to claim the device on the dashboard, and then the dashboard will automatically show if it's online or not. Once it is online, you can configure the policies, as per your requirements, through the dashboard. The remaining part of the setup can be performed and configured on the dashboard.
It takes around 15 to 20 minutes to configure it.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license.
What other advice do I have?
You can use this solution for SMB branches according to your requirements. At this time, you cannot use Meraki on a single device, so suppose you have a core suite, distribution suite, and access suite. If you're a data center, you cannot use the solution at this point.
I would rate this solution as an eight out of ten. It is very user-friendly, and it doesn't take much time to configure the simple dashboard.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & CEO at 7Array Solutions private limited
Can integrate multiple stacks and have single-pane-of-glass accessibility
Pros and Cons
- "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
- "The technical support for this solution is absolutely superb."
- "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."
- "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."
What is our primary use case?
We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.
What is most valuable?
The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.
What needs improvement?
Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.
In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.
For how long have I used the solution?
We started using this solution six months ago.
The data plane is installed on-premises, and the management plane is in the cloud.
What do I think about the stability of the solution?
It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.
What do I think about the scalability of the solution?
You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.
How are customer service and support?
The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.
The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very simple.
What's my experience with pricing, setup cost, and licensing?
The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.
What other advice do I have?
I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.
On a scale from one to ten, I would rate Meraki SD-WAN at nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Administrator at Jushi
Straightforward to set up with good speed and good added security
Pros and Cons
- "The solution is stable."
- "The speed at which we can change from one provider to another has been great."
- "It's a matter of cost and expenses that we may take some issue with."
- "The licensing is very expensive. The fact that it does not recognize our cost from the previous licenses is a big drawback."
What is our primary use case?
The solution has the ability to jump from one ISP to another with minimum downtime.
What is most valuable?
The speed at which we can change from one provider to another has been great.
The added security has been useful. However, we are barely using all the capabilities of SD-WAN.
It's easy to set up.
The solution is stable.
The scalability has been good.
What needs improvement?
The feature that we are interested in is working perfectly. It's a matter of cost and expenses that we may take some issue with.
For how long have I used the solution?
We've used the solution for a while.
What do I think about the stability of the solution?
As far as we can tell, the stability's great. The speed is great. We didn't experiment with it that much to have the opportunity to really see any faults. We've just come in and tried to catch up with everything that was going on.
What do I think about the scalability of the solution?
The solution can scale well.
We plan to increase it as much as can once we feel comfortable with the features of the product.
Which solution did I use previously and why did I switch?
We did not previously use a different product. We tried Meraki first.
How was the initial setup?
It is very straightforward to set up. We have two firewalls connected to the device. We're using Meraki since we're a Meraki user, and it makes sense to start with what we have. Basically, we take it from there. We have all our sites on Meraki, so it's the basic starting point.
What's my experience with pricing, setup cost, and licensing?
The licensing is very expensive.
The fact that it does not recognize our cost from the previous licenses is a big drawback. The price covers the licensing and the box itself.
Which other solutions did I evaluate?
We are looking at other options right now.
What other advice do I have?
We deal with a reseller. We have 58 different networks. However, none of them has a particular server. We're using it to interconnect. We're using it all over the state.
I'd advise potential new users to understand the costs that are likely involved first.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager at Westcon-Comstor
Interface is really well driven and very mature; it delivers and is secure
Pros and Cons
- "The Meraki interface is really well driven and very mature."
- "I believe this solution does a perfect job, it delivers what it's supposed to do and it's secure."
- "There is still some work to do when it comes to AI."
- "I think Meracki still has some work to do in terms of catching up with other companies when it comes to AI."
What is our primary use case?
I am the architecture lead.
What is most valuable?
I believe this solution does a perfect job. It delivers what it's supposed to do and it's secure. The Meraki interface is really well driven and very mature. I like that it's a dashboard on the cloud so profile settings can be done from anywhere.
What needs improvement?
I think Meracki still has some work to do in terms of catching up with other companies when it comes to AI.
For how long have I used the solution?
I've been using this solution for a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
When it comes to scalability, there's no compromise with Cisco, there is always scalability.
How are customer service and support?
Our technical support is local, from Saudi Arabia, and I believe the Smart Tech function is really awesome.
How was the initial setup?
The initial setup is straightforward, everything is built-in, and it's plug-and-play.
What's my experience with pricing, setup cost, and licensing?
You need to pay for quality. We don't have a problem with the price but I know there is competition. We have an enterprise contract with Cisco.
What other advice do I have?
I take this solution 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
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