McAfee Complete Data Protection Reviews

Some users were concerned about their employees' information. They needed to protect this data from leakage and from any type of exploitation. Therefore, the DLP was deployed in their environment to protect them and to test the actual requirements. This is why we primarily use the solution.

The solution is excellent for protecting users from data being exploited. It's also great for preventing data leakage. 

The solution is simple.

Accessing the DLP is easy.

The solution needs more advanced features.

Customers tend to not like the navigation that is offered.

While accessing the DLP is easy, navigating inside of it is difficult.

The policies and propagation need to be improved.

The solution should integrate more into the Cloud. McAfee is not focusing too much on the Cloud. They need to do so.

I've been working with this solution for about 16 to 18 months.

We've contacted technical support in the past and in general, they are quite good.

We've previously used Symantec and Trend Micro. They all have similar features. All of them use privacy encryption technology, and they are all simple in terms of just deploying the agent. They offer encryption of the endpoint. There's no major difference between any of them.

The initial setup is straightforward. It's not complex. They make it very easy to implement the solution.

For a company with approximately 100 users, deployment takes approximately ten to eleven days.

I'm a consultant. Our company is a partner as well as a distributor.

I would recommend companies who want some solid security products to consider this solution. McAfee is well known in the market, and it has a good reputation specifically surrounding the EPO encryption. I would recommend them.

I'd rate the solution eight out of ten. I'd rate the solution higher if the navigation to the settings and propagation were more clear inside McAfee.

We primarily use this solution for folder and disk encryption. One encrypted folder in Drive D: for each PC user and disk encryption for all notebook PCs, especially for sensitive or confidential data.

The McAfee Policy Orchestrator did a fair job in overall control and management of encryption. A centralized repository of various functions is provided in an excellent user interface and menu system.

The most valuable features are effective folder and disk encryption, and the practical server console-started agent/encryption module deployment to endpoints are highly commendable.

The server software console is exquisitely designed and organized for handy access and manipulation by the administrator.

Encryption user assignment and key generation can be performed fast enough.

Well expectedly, the upgrade process from Orchestrator v5.32 to 5.91 will be a bit painful for a lengthy and hardly completed client saturation (i.e. ensuing endpoint upgrade, if not done after server & SHA cert update committed, the client(s) will completely fail to work again) for our 1300+ endpoints. These included PCs and offline notebooks, which cannot be easily kept online over an extended period of time waiting for saturation in an undetermined upgrade order. I would like to have an easier and less-hassle upgrade process in future releases of the software, and extra license renewal price discounts too.

Procurement/license renewal options should also be devised by McAfee for continually incremental buying by an organization over its lifetime of usage.

Additionally, export and re-import of encryption keys in a batch could also be available as an extra orchestrator module for seamless transfer in case of server migration/re-installation.

Noticeably, the disk encryption process is far swifter on PCs/notebooks equipped with SSD drives but a speed improvement should better be available in future releases for mechanical disk drives for still being existent in the years to come.

I have been using McAfee Complete Data Protection for three years.

Apart from the disk encryption process that has a couple of times failed to transfer the initial encryption login password to the client PCs, in which token recovery was required, we have come across very few issues.

Good variety of modules and easy incorporation.

We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with successful resolutions.

Our previous experience with Symantec encryption has left a lot of room for improvements such as deployment/redeployment ease and Active Directory integration. We, therefore, chose McAfee for its feature-richness and a reasonable price with good market acceptance and knowledge availability.

The initial setup can be done in two days or so, highly recommended with the assistance by experienced solution contractors.

We hired a contractor I.T. company to have initially installed everything and configured the total solution to work successfully. The organization-wide deployment from scratch at the beginning is simple, fast and problem-free, enough though we preferred using remote execution of DOS scripts to copy and run the installer at client endpoints.

In a word, it was a good and satisfactory start.

This solution is reasonably priced.

So far, we are satisfied with the overall results and the product welcomed by end-users with few complaints.

We primarily use the solution for endpoint protection, data loss prevention and application whitelisting.

The antivirus is the solution's most valuable feature.

The interface is very good. You can create and manage your own dashboard.

The reporting is very good.

The refresh feature needs improvement. You need to refresh it manually yt going to the address bar, clicking on it and pressing enter, or pressing F5. There should be a button you can click on to refresh or have it so every five seconds it's refreshing.

QTs should be drag and drop.

The solution should allow for a bit more customization.

The reporting is good, but could use improvement. Right now you can export it as a PDF or CSV but these options will not make your design available. They should be more visual.

The solution is stable.

The solution is scalable. We have about 1,000 users on the solution currently.

Technical support is good. We've been largely satisfied with them so far.

We previously used ArcSite. It was the choice of the company to switch solutions.

The initial setup was straightforward. Deployment takes about half an hour.

We handled the implementation ourselves.

We did evaluate Trend Micro before choosing McAfee.

We use the on-premises deployment model.

I'd recommend the solution. It's modern, simple, scalable and reliable.

I'd rate the solution eight out of ten.

This solution helps us to protect and secure our data.

The most valuable feature of this solution is Data Loss Prevention. There is progression. It's quite amazing!

In the configuration, you can restrict a user from accessing a removable drive. They can bring in malware from external sources into the network without it coming from the internet. It could come from a memory stick. With the Data Loss Prevention, we can check for this and we can stop them from being able to use a flash drive or pin drive on their computer.

You can stop them from having access to a CD so that the company information cannot be lost to malware. They can't access anything, because as soon as they insert a memory stick it tells them to stop.

The company is also trying to prevent any data, or files from being copied. With this feature, you can configure it to not allow any copying.

If anyone inserts a memory stick, we get a report alerting us on the server of where the threat is coming from or who is trying to bypass or change the rule.

Another valuable feature is the McAfee ePO, which is the centralized monitoring tool. You can have your computers on the network and this feature will tell you who is behind in terms of updates from the server. You can also view the modules that have been installed on a particular workstation.

When it comes to the integration, the information or instruction that comes with the package is not good. When you are getting started it's not easy to integrate it, there are many things involved. If you are a beginner you can easily become confused, but if you have experience then it can be easy.

In the next release, I would like to see some additional product features added to the interface.

There should be more public awareness or comparisons in the market. People are still questioning why I chose McAfee.

I want simplicity. A new user opening the dashboard will be confused. It needs to be more user-friendly.

This solution is stable.

We rarely have issues with the server not being able to connect to the lastest engines. 

We have more than seventy computers on the network.

McAfee has very good support.

We can submit a report online to open a case and they will contact you immediately to confirm. If you don't respond right away they will follow up with you via email every day until you respond.

They don't just leave you to resolve the issue alone, they support you to the very end.

The support methods are secure before they assist you by logging in remotely they will verify with a code through your mobile device.

There are two parts to the setup, installation and the configuration.

It is easy to install if you have the prerequisite software. If you run into issues you are provided with codes that you can enter online and get help with the particular issue.

As you get familiar with it, it gets easier.

I would rate this solution an eight out of ten.

The McAfee Threat Protection and McAfee Web Protection are valuable aspects of the solution. They're better than other features that come with the endpoints.

The solution needs to reduce the number of false positives. There are too many of them.

In future releases, McAfee Endpoint Protection needs to also include a module for mobile devices. If they do this, they should ensure the feature caters to both Android and iOS.

The solution is stable. The only problem that I had noticed was when Windows updated to Windows 10. However, McAfee was quick to release a patch that fixed the issue. The patch ensured McAfee remained stable, especially in a corporate environment.

I'd rate technical support seven out of ten. 

Every year we have to go through product certifications, so we hardly come across situations that require us to contact McAfee, because we've been trained to do the support ourselves. 

The support for McAfee is okay, but we do support for our clients in-house. If we come across a problem, we always look to their knowledge base first. McAfee has a big, vast knowledge base where you get answers without having to go through technical support most of the time.

I've been using the solution since 2005. We're partners with McAfee.

I would rate the solution nine out of ten.

For them to get 10, I think they also need to make sure they are still compatible with earlier versions of Windows. In this part of the world, in Africa, you find that there are companies that are still using the earlier editions of Windows, like Windows XP. They need to make sure they incorporate those operating systems even if they've reached the end of life for Windows, like Windows XP. Right now, the new version doesn't support XP.

All features in this solution are valuable, but it depends on its function.

It is capable of acting as Web control, Device Control, or Data Control.

I don't like this solution because it is difficult to manage endpoints, policies, algorithm engines, and products.

We can't control how it works with Outlook or the browser. 

You can't control the application over the browser to Google Chrome, Google Drive, or OneDrive.

It is difficult to manage.

Support needs improvement. They take days to get back to you and are not always able to help.

This solution is not stable, other solutions are better.

In the next release, I would like to see more work done with the Browsers or to have a cloud control application.

My impression is that this is not a stable solution, we can find better solutions.

This solution is scalable.

When contacting support, we would have to wait days before getting a response, and other times they were not able to help.

In my opinion, they do not have a qualified support team.

The initial setup was complex. We had several machines that were not domain machines and it is difficult to deploy the agents.

The deployment model we are using is on-premises, using McAfee LSD.

We did not use a vendor, we implemented the solution ourselves.

The price is good, it's a low-cost solution.

We are partners with McAfee.

I would rate this solution an eight out of ten.

I use this solution to protect my notebook. 

This is an on-premise deployment that was installed by my company on my notebook.

I don't need to have any interaction with this product, which means that it is very, very good, and it is doing its job.

The price of this solution needs to be improved.

This solution does not do as well at protecting the end-user against unknown viruses.

I have never had any issues with this solution.

My understanding is that it was easy to deploy. It was done very quickly, and I have not noticed any issues with the notebook since the installation.

Our in-house IT department handled the implementation.

This product is perfect, just too expensive.

I would rate this solution a seven out of ten.

With this solution, the device control is more reliable and more stable. We even use it for our email policies, but we are mainly using it in our environment for device protection policies. We are controlling almost all types of devices, like USB and CD-ROM devices, imaging devices, and even cameras. So we are basically able to control everything in our environment.

If you compare this solution with next-generation products like CrowdStrike, you will find that it should be easier to work on and therefore more user-friendly. With this solution, data protection is not straightforward. So McAfee should focus more on ease of management and user-friendliness. 

I would also like to have an option to migrate from the old environment to the new, graphical environment. The interface itself is not easy for administrators because they have to check everything. The integration of AD users in the DLP can also improve as well as taking reports. For instance, if a user wants information on the kind of report in the DLP, I can currently not look at it. I need to get a proper DLP report.

Also, if my management is asking a report, I must be able to tell how many users' USB is blocked. Right now I am not able to see what policy I implemented and how many users I have. Those are the basic things that McAfee should improve during the migration process. It should be straightforward. 

The solution is very stable.

I believe it is scalable but there is always room for improvement. I like the ease of management and you can add the how-to, create a policy, and make new sections. I prefer CrowdStrike's device control when it comes to email policies because it is more straightforward. I believe it is because everything is moving towards the Cloud now. I'm not saying that McAfee is not going to the Cloud, but the product can be more advanced. I still personally feel that, even for a small-sized company, mid-sized company, or even a company with more than 2000, 5000 users, this product is really good.

The technical support of McAfee is good and that is why we use McAfee products. The support and protection is very prompt.

The initial setup is easy and straightforward and we didn't experience any complications. What I like, is that the data is basically integrated with McAfee so you can use the afim interface for integration. It is straightforward to implement your DLP with the afim server. 

We use Email Gateway, but now we use a couple of McAfee products like the antivirus and DLP. 

My advice to others who are looking for a DLP solution, a data protection solution, would be to go for it. Along with the antivirus protection, I would definitely suggest the company to go for the next generation in antivirus or EDR or sensing technology which is currently more available in the market. There is more, newer technology on the market today. And antivirus properties of McAfee technology, like scanning the viruses and things like that, is more traditional, conventional technology. I will not say to go ahead with the antivirus, but McAfee's DLP data protection is still very good and it is one of the stable solutions on the market. I will rate it a seven out of ten.