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Research Associate at a real estate/law firm with 51-200 employees
Real User
Creation of flowcharts and collaboration on them are easier than with PowerPoint
Pros and Cons
  • "I find it a whole lot easier for making a flowchart process. Previously, I would use PowerPoint and then have to share the file. It's a lot nicer for collaboration."
  • "There might be a way to do this in Lucidspark, but if there were a way to leave comments for internal collaborators, that would be good. Let's say we were brainstorming something. It would be helpful to have comments that we could see, but if we were to share a view with someone else, they wouldn't see those behind-the-scenes comments."

What is our primary use case?

So far, I have only used it for making flowcharts.

How has it helped my organization?

I find it a whole lot easier for making a flowchart process. Previously, I would use PowerPoint and then have to share the file. It's a lot nicer for collaboration.

What is most valuable?

I like that it saves everything for me in the cloud, and I can go back and change things. 

I also like how it has different shapes for the different actions on flowcharts.

I also found it very intuitive. I opened it up one day and I saw, "Button" and I didn't even have to look up how to use it.

What needs improvement?

There might be a way to do this in Lucidspark, but if there were a way to leave comments for internal collaborators, that would be good. Let's say we were brainstorming something. It would be helpful to have comments that we could see, but if we were to share a view with someone else, they wouldn't see those behind-the-scenes comments.

Also, it would be nice if they had something that I could share with co-workers, maybe a quick five-minute or something that shows, "Hey, this is the utility. You guys can do this."

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

I used PowerPoint, but I don't really find that comparable.

I went to a little webinar and checked out Lucidspark, after I found Lucidchart randomly, one day, when I was working with my Microsoft 365. I needed to make a flowchart for something and Lucidchart worked really great and it was super-easy. Then I got an invite to try out Lucidspark, and it seems really cool. I haven't been able to test it with any of my co-workers, and I don't know if anyone else at our company uses it, but it does look really interesting.

What other advice do I have?

I honestly didn't even know that something like this existed, and I think it could be really helpful.

As far as functionality and usefulness go, it's great. I would rate it an eight out of 10, personally. But in the company I work for, even if it's the most amazing technology solution that will do everything that someone needs, rolling out something new and different is hard sometimes. So the eight isn't really so much about the product itself, it's more about how easy this would actually be to get people onboard with.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.