Lucidspark Reviews

I am a consultant to the financial services industry. I use Lucidspark for process development for the different contracts that I've got.

I run it on all of my devices including my desktop, iPhone, and iPad.

In terms of intuitiveness, the web-based interface is great. For iOS, I do not find it as easy to use. Trying to update documents on my phone, the screen is very small and that presents a problem. I've used it a couple of times on the iPad and I've accomplished what I wanted to accomplish, but it's taken longer than if I were to do it on the computer.

Lucidspark allows me to prioritize ideas, which is important to me. It is my main charting and documenting tool that I'm using for ideas that I have. 

The product allows me to spend more time discussing and revising ideas and next steps, rather than organizing them. This is something that is very important because I'm using documentation to help clients visualize the process that they have to go through.

Although I have only been using Lucidspark for a short time, I believe it's enhanced my brainstorming sessions and made them more productive. 

The most valuable feature is the different ways that you can build out the charting and the mind maps. There are various different templates that are included in the program.

It's nice to have the ability to go cross-platform. I use both iOS devices and PC devices, so that's really important to me. It's nice that I can do stuff from a mobile perspective because when I'm out of the office, I can still work on it. I'm not always working in my office location, so it's a nice function.

It takes me longer to complete the same task on mobile devices than it does on the desktop. It's not as big as a computer screen but it isn't just related to the screen size. It could be the operating system, which is the interface between the program and iOS. The computer I'm using is a PC-based computer, and it is seamless and efficient.

I woke up in the middle of the night a couple of nights ago and I wanted to do something. Using my iPad, it seems clunky and isn't as responsive as my PC. It was between 2 am and 3 am, and I was thinking about something that was noteworthy. I went to Lucid on my iOS device, the iPad, and I tried to put the information in. I couldn't get it in the way I wanted it to, and so I flipped over to another application and wrote the information down and then went back later in the day and got on the PC and put it back into Lucid that way. So, I did get some of the stuff into Lucid on the iPad in the middle of the night, but not a lot. Ultimately, I got frustrated and I thought that it was taking far too long. That is why I switched to the other application.

It would be nice if you could import things into Lucid and then manipulate them from there. For example, when I did work in the middle of the night, it was a text-based application. I had to re-type the stuff in the morning into Lucid. It would have been nice to be able to import it and then use the Lucid functions to manipulate the data.

One thing that might be beneficial to future potential users is for the vendor to extend the trial to like a two-week period instead of a one-week period. I started creating documents immediately because I had an immediate need, but if you don't have an immediate need, you might not be able to use it within that week. So, I would say extend the trial for two weeks to give the user a greater opportunity to test it.

I have been using Lucidspark for approximately two weeks.

On the PC, it works wonderfully. On the iOS piece, not so much. I don't use an Apple computer, so it might integrate better in that case, but it seems clunky. It's hard to manipulate on my iPhone, and it's easier, but not as easy on an iPad.

I've started using the scalability features, meaning my documents are getting much larger than they could ever get in the previous applications I was using. Now I've got documents with multiple pages and multiple processes on multiple pages. From that standpoint, it's fantastic because now the client can start by looking at the overview from a high level, then drill down into a particular section of the process, then down into the different steps involved in the process.

From this standpoint, scalability is great.

At this point, I'm the only person in the company using it. Within the next month, I'm probably going to introduce it to one of the organizations that I deal with.

I have not had a need to contact technical support.

I have tried four different solutions for this type of work, including Mind Map, Draw.io, and Visio. Of the few that I have gone through, Lucid is the one I'm using right now the most. The other ones didn't provide what I was looking for, just from a functionality standpoint and a documentation standpoint.

Visio is one that I used years ago and I just wasn't satisfied with the process to get things accomplished. It seemed that you had to read a manual and get training in order to effectively use it.

I have also used iOS-based applications including SimpleMind and Simple.io. These were iOS applications that could not work across different platforms and because I've got a PC desktop, I couldn't go back and forth between it and my mobile devices. These products were easy to use but I couldn't cross the interfaces.

Essentially, I've got four other programs out there that are becoming obsolete because of Lucid.

The initial setup is straightforward.

I've been using these types of products for probably six or seven years, or maybe more than that. From an intuitive standpoint, I knew what I was looking for and what I was going to do. It was fairly easy to set up the documents I wanted to set up, and then it was an intuitive process to go through and manipulate them the way I needed them to.

There's no special training and there's no need to read a manual before you use it. From that standpoint, it was nice.

From a communications standpoint, and from an ease of communicating with clients standpoint, I'd say that I have seen a return on my investment.

The pricing is in line with everything else out there, and you get what you pay for. I haven't looked at the enterprise-level pricing, as I'm subscribed with the individual or the small team pricing. That's comparable to what I've seen elsewhere.

It'd be great to have it cheaper, but once again, if you lose some of the functionality, it's not really worth being cheaper for that.

There was a list of perhaps 10 products that I evaluated. I printed them out, went to the websites, and looked at them. These were all of the big products and one of them that I recall is either Edraw or Draw.io. That is the one that I came closest to, but I chose Lucid over it.

I needed a robust charting, process, documenting program and that's why I chose Lucid. I looked online, I did a bunch of different comparisons of the stuff out there in the marketplace. When I looked at Lucidspark I thought that it looked to be the most robust for what I want to do.

The feature set that was documented on the Lucid website was what prompted me to start a trial. I didn't go into the trial of the Draw.io product. When I compared the features that were explained on the websites between Lucid versus Draw.io, it really motivated me to do the trial and then to become a subscriber.

I am using this product for high-level ideas right now but I haven't yet turned on the virtual whiteboard features. I've only been using it for a couple of weeks and I'm still getting comfortable with it. I can envision virtual whiteboards, which would be fantastic because right now I'm using Google Meetings and their virtual whiteboard while I'm in meetings.

I haven't yet looked at the virtual whiteboard, but I am hoping that there is a drawing feature embedded into Lucid. That would be fantastic.

I use it for brainstorming but not over the PC. I've basically done mind mapping and brainstorming for myself but I haven't used it in a collaborative environment yet.

I know that there is integration with Google available because it has come up on my screen, although I haven't used it yet.

My advice for anybody who is considering Lucidspark is to definitely give it a try and do the analysis. Overall, I think that this is a good product and my biggest complaint is because of the iOS interface.

I would rate this solution an eight out of ten.

I've used it for team meetings where we all collaborated on different things on the same project, and then I've used it to create a lot of process maps and things to illustrate ideas and processes for the team.

I am using their web-based solution.

We have been able to come together to easily share and display ideas and concepts in a faster and more well-rounded way than if it was to be done with PowerPoint or something simple.

We use the Collaborator Colors feature in which you can assign each user a certain color. It is very important because we can distinguish much easily where the ideas are coming from rather than having someone's name next to it. It is much easier just to recognize colors, especially if you're working in a small team of three or four where it's easy to know that blue is one person and pink is another, etc.

I like the templates that it comes with. I also like how easy it is to change colors and icons and just flip back and forth. It is really easy to maneuver and use.

It is very easy to understand, and it promotes a lot of collaborative thinking and recording of ideas.

I like Lucidcharts as well because you can collaborate well by sharing projects with each other. You can spend more time generating the content and ideas and less time in figuring out how to use the actual product, so there's a lot more productive time versus non-productive time when you're using both Lucidcharts and Lucidspark. It is easy to move your ideas from the idea stage to execution by using Lucidchart and Lucidspark. You can export your ideas to a PDF or save them to PowerPoint or something else. It is really easy to transfer them from the website or product itself into something that you can share with your team.

One of the things that I struggled with a little bit was navigating around the board. Because it's so big that when you want to find certain sections, it can be a little bit challenging to move the little box in the corner around to find where you are. If there could be more options to move around the board, that might make it easier. It can have a joystick version or something like that so that you could just manually move around, or there should be an option for a picture in the corner on which you click around to locate different items on the board.

I have been using Lucidspark for one year.

It is a stable, consistent, and easy-to-use product. As far as the performance goes, it is really reliable and easy to use. I don't think it is so overwhelming that you get slowed down in the weeds with it.

I've never had an issue with its availability. It is always available, and I like how it is easy to access through the web.

It can convert ideas to PDFs, presentations, and things like that, which makes scaling it up very easy. Once the ideas are presented on the board, you can use them in any format that you really want to.

It is available in our organization, and we have used it in a number of process improvement classes. It is used for classes that are taught by the organization and within my department. The directors and managers use it.

I use it probably three to four times a month, and I probably will increase my usage as I become more familiar with it and certainly train others to use it. Without the visual assistance that it has provided, it would be potentially complex to share ideas and concepts. It increases our collaboration and ability to share ideas and concepts.

I have not interacted with their technical support.

I used Visio to do similar things, and it was just very complicated. It took a lot of time to understand how to use it, whereas Lucidspark was very straightforward. I didn't have to spend a lot of time reading instructions or finding out how to do things. It is very user-friendly and intuitive as compared to other solutions I've used.

It was easy. It probably took just a couple of minutes to set it up, title it, and invite the collaborators. It was easy to do all of that.

I didn't evaluate other options. I had just used Visio before, and then I tried Lucidspark and liked it a lot better.

I would recommend it because of its usability. It is very easy, and you can spend all of your time generating ideas and content rather than just trying to learn the platform and how to use it. You can accomplish high speed and productivity through it, so I would recommend it.

The activity and engagement level of users during remote or virtual brainstorming sessions are comparable to in-person sessions. It is not as good, but it is much higher than just a discussion without Lucidspark. So, compared to in-person sessions, it is 75% more effective. It is certainly much more effective than if it was just being done on phone or through a virtual meeting without the Lucidspark board.

We don't use Lucidspark's integrations with third-party solutions. Lucid Suite can be centrally managed by a unified administration console, but it is not necessarily an important feature for us. I am not sure if Lucidspark enables us to prioritize ideas. I haven't gone that far into it.

I would rate Lucidspark a nine out of 10. There is a little bit of complexity in maneuvering around the board, but besides that, it is very easy and user-friendly.

I've been mainly using it to make flow charts and kind of brainstorm ideas for my business. I have not used it for anything else yet. I'm going to expand later into more collaborative forms of using Lucidspark.

I've installed it on my computer.

Something that has helped me a lot is definitely organization and having a visual map of where I've decided to go with everything. It has helped me become more engaged with my colleagues and with my ideas. It is easier to bring something to fruition once I've had everything laid out in front of me. There is such a high level of engagement with the data that we've been using. It is easier to get everything done in a smooth manner during Zoom calls or even in-person sessions.

Its virtual whiteboard is very functional for brainstorming high-level ideas and concepts, and you can use it for this. It creates an easily accessible area where I can just put my ideas. I don't have to worry about having one person to do the job of writing everything down. It saves a lot of time when working collaboratively. I'm not sure how much time I'm saving exactly, but it has definitely been saving a lot of filler time. Probably, it has saved six hours just on working through. You don't have to assign people certain tasks. Everyone can work on the same thing at the same time.

Its Collaborator Colors feature helps in keeping a track of who's doing what and how different ideas are meshing together. It isn't the most important feature of Lucidspark for us. I am in a small business, and I don't necessarily need to scroll on some sort of infinite whiteboard to see everything, but it is very important from the visual aspect of knowing how everything has been organized. You can see a visual thought process on the screen.

One of my favorite things about Lucidspark is that it is very easy to use. It is very intuitive for all users. There is not much time lost in setting up or doing anything else, which makes it different from in-person sessions. In in-person sessions, you have to set up everything on a real whiteboard and spend time erasing it, whereas, in Lucidspark, you can just click, drag, and delete all of your ideas.

It is helpful for prioritizing ideas. I've been using Lucidspark to brainstorm ideas. Anything that I've used on Lucidspark is going to be one of my more prominent ideas. It makes it easy to bring them to fruition. It turns the ideas into more accessible thoughts that can be added and edited by me and my work colleagues.

It helps you see the way everyone is thinking and the way everyone is coming up with these ideas because it is so visual. Everything is in front of you, and you don't have to worry about the organization as much because it is helping you intuitively do that.

The ease of using Lucidspark is definitely my favorite. It has been very intuitive, and it is easy for me to drag and drop my ideas to be able to be viewed by my colleagues. It is easily accessible for everyone with whom I'm working.

Sometimes, editing text can be confusing. Changing different fonts and subtitles and the shapes that you're trying to use can be confusing. There isn't that much that I would improve other than just nitpicky user differences.

I have been using this solution for about three or four months.

It is very stable, and I have never run into any issues where I have to talk to a customer service team. It has been very reliable for me and everyone I've been working with. I wouldn't say that I've had any trouble with it.

I haven't necessarily been in a place where I've needed to use the scalability aspect of Lucidspark, but in the future, I can see that being something that I would look into. Knowing how Lucidspark has been easy to use for me, I'm sure it would be easy for me to scale in the future.

Currently, I'm the main user of Lucidspark, and then I have people who come on to my charts and help me with them. There are probably around 10 or 15 people on it at one time, but I'm the main editor.

It has become my main form of brainstorming and creating ideas before I bring them out into my company. It is just a way to visually see everything before it becomes palatable within the company. In the future, I would end up using it more collaboratively with my colleagues, but for now, it is the personal and visual way of thinking about things.

I have never interacted with their technical support.

I used Jamboard in the past. I switched because Lucidspark was easier in my experience. It was easier for it to become a part of upfront work instead of making it difficult for everyone to be on one document at the same time. Lucidspark doesn't necessarily have the same glitches that the Google Suite apps have. It has this seamless, user-friendly format that does not get in the way of the actual creative process, whereas Jamboard kind of got in the way. It was more focused on setting it up than actually creating the idea.

It is very straightforward. Learning how to set it up is very easy, and it doesn't take away from the process at all. It is easy to navigate, and it has images. Combined with this kind of modern setup, it is very easy for anyone to use. It took about half an hour.

Definitely, just the time saved has been a huge game-changer with everything that I've been doing. There is no time that I have to spend getting everyone into one document or into one file to try and create an idea. It is always there, and everyone is on the same thing contributing at the same time. As an administrator, it is easier to be straightforward and have everything planned out in one space rather than flipping back and forth between different files.

I don't think that the cost is ever something that I considered. It has always been worth it to pay a small payment and help everyone with their tasks. It has definitely helped me become more organized. I don't think that the cost has been a barrier at all, and it is worth it to be able to pay for it.

I didn't evaluate other solutions. I just kind of went with it.

It is completely worth it, especially during the time where half of the workers are online. It makes things much more seamless, and it gives us a more collaborative and engaging aspect of working where you feel like everyone is together, especially on the same file. Not overthinking the whole online aspect of Lucidspark would be my advice.

I have not yet used its integration with other products. I have also not used any other product from their suite. I have only used Lucidspark so far.

I would rate Lucidspark a 10 out of 10. I haven't had any issues.

My primary use case is for documenting processes. 

The Whiteboard session feature could be the most helpful feature. It can help my organization through brainstorming and design sessions for technical tools, systems, and solutions. It's hard to brainstorm remotely and this tool will help to facilitate that.

Lucidspark enables us to spend more time discussing and revising ideas and next steps and less time organizing them. We're spending the same amount of time working through all those items. It takes the same amount of time for us to use Lucidchart as it is to use Lucidspark.

The suite is really helpful at helping us to visualize each step of the process from brainstorming additional ideas to turning those ideas into reality. I'm speaking more to Lucidchart, but also Lucidspark. I use Lucidchart and Spark pretty often. The products in the suite easily convey processes to people. They're really helpful. I think they're great workflow tools.

It is pretty easy to move our ideas from the idea stage to execution using the vendor's suite of products. We use it pretty often too. We use it to convey how the technical solutions will actually impact a stakeholder. It makes it really easy for us to give our stakeholders something visual before we've actually built something.

The sharing feature is the most valuable feature. It's been really easy to share Lucidspark boards and documents with other people.

The Lucidspark app creates a web link and you can just copy-paste and give that to anyone, for anyone to view a flow chart or document you've created, it's just like a Google doc.

The user interface is pretty straightforward. I have no real complaints. It's pretty clear what I need to do and how to do it.

So far, Lucidspark and Lucidchart have been comparable products. Lucidspark has been helpful, but it feels like there are products that can replace it and that I could use that work just as well.

The tool felt pretty similar to Lucidchart and I wasn't a super avid user of it. A lot of the features were pretty similar. I feel like they were pretty straightforward. I didn't run into any issues. And even in terms of non-issues, like enhancements, I feel like there wasn't anything I could really think of that would be helpful to improve the tool.

Creating the documents was pretty straightforward. Lucidchart has templates. I didn't use the template feature, but that was something that I wanted with Lucidchart that I saw that they had in Lucidspark, but I didn't use.

I have been using Lucidspark for two months.

It is very stable.

It is pretty scalable. It felt like it matched a lot of the same structure as Lucidchart in terms of how they organize their documents. 

One of the other team members who uses it is a software developer. He helps to build and design technical shelves for submissions. I use it in my role as a manager of the business systems team. I help with the use case that I use it for which is for business analyst work that is documenting requirements and sharing process flows for the business.

It does not require any maintenance. 

We did not use it that extensively and currently have no plans to buy a license. It looks like a helpful tool for the Whiteboarding component, which I'd love to use in future meetings, but I think they have a free version that I'm looking at now. 

I have also used Google Sheets. I chose Lucidspark because of the free trial.

The initial setup was straightforward. I just got a license and then logged in and it was an easily true SaaS product. The moment I had the license and was able to log in, I was able to access the product and immediately start doing stuff.

If we were paying for the solution, I would definitely expect to see some return and the return would be in terms of efficiency gains. The main reason I'd want to use it is to make it easier for my online team to communicate, discuss, and brainstorm with each other. If it's subjectively easier to do that, then that feels like a return to me. It would be around 5% to 10% of a return. 

There are licensing fees for some of us to use it, but I'm not sure what they are and I don't remember encountering it during the trial.

It has not affected the productivity of our working and brainstorming sessions too much. We recently did a big overhaul on our Salesforce system for some of our logic and one of our offshore developers used Lucidspark to explain how he designed the solution that just made it really easy for us to understand. He used documentation as the technical design.

My advice would be to use it more. Use it more than I did specifically for the Whiteboarding design and scrum rituals that happen. Utilize more of the features. 

I would rate it a six out of ten. It's a good product. I just don't know if it's valuable. It just seems like I could use it in Lucidchart or with other products in their suite to replace it.

I am making use of Lucidspark as an architectural design tool for my final year project. 

While I have tried other solutions, I have found Lucidspark to be very helpful with my use case. 

The solution offers many features that I find to be beneficial with my architectural design.  

The user interface is pretty easy for me to use... and I haven't faced any kind of issues with it.

The virtual whiteboard for brainstorming high-level ideas and concepts... is good.

The solution enables me to prioritize ideas. This is basically why I use Lucidspark. When I started out on my project I had planned to design my final architecture with the help of some online tool from a white sheet on which I had drawn. When I found out about Lucidspark I realized that it helps me with the design.

The solution has features to tag and automatically group ideas to help organize and synthesize them after a brainstorming session. This ability helps me to find patterns and things among the ideas. It really helps me to share ideas with my friends.

The solution allows me to automatically group ideas so that I can take action and move them forward. It allows me to repeatedly download my ideas, share them with my friends and get their feedback.

The solution allows me to spend more time discussing and revising ideas and next steps and less time organizing them. It really helps me to decrease the need for manual effort. I feel very positive about this feature. It is good enough to help me.

The copying and pasting features need to be improved as they gave me trouble when I tried to copy and paste from one end to the other. This proved especially problematic for students who are working on disparate projects. 

It would be really helpful if more features and templates would be added to the product. This would also result in a decrease of manual effort. 

I have been using Lucidspark for the past month. 

The solution is quite effective and insures against any problem or challenge one may encounter. 

We have not made use of the solution's technical support. 

While I cannot recall their exact names, I do know that I tried several online whiteboard tools but found their use to be difficult. Lucidspark, by contrast, turned out to be straightforward.

The initial setup took several minutes. I do not have any specific implementation strategy of which to speak. 

We did not use an integrator, reseller or consultant for the deployment.

I have not seen a return on my investment.

One must pay extra if he wishes to have a higher level product. Most students such as myself will opt for a paid version. 

In my experience I have found the solution to be quite easy to use. 

I rate Lucidspark as a 7.5 out of ten. 

Our primary use case was to put together a presentation for spelling and demonstrating our product and process charts for processes in the insurance industry.

Everyone was involved in doing a remote brainstorming session. Everyone felt like they needed to be involved. We have a great team. Everyone was involved and had ideas. Instead of everyone drawing everyone said, "Hey, we could do this." And the reason why is because of the nature of who the boss is. She wants to have more control. If we have a different organizational structure, then it would have been easier for everyone to say, "Hey, here's my idea." But you have to throw it out there and see if the boss likes it first. If the boss likes it then we draw it so everybody can see what it is. So it wasn't a true brainstorming session.

Lucidspark has made us very productive. If we didn't have Lucidspark and I had to use Visio, I really wouldn't have used Visio. I would've used another tool like Adobe publisher or something like that. I wouldn't have used process charts. My boss really wasn't asking for that to begin with but once she saw it, she loved it. And so we went that way, but some of the illustrations that we were preparing for the presentation did not lend themselves well at all to process charts. So I used Adobe products to put those together, but once we started using the process charts, that's what she was excited about. And that's what we went with. 

It made us very productive because it was very easy to make the changes once we had our brainstorming session. We were able to scale quickly to make those changes.

We're a startup company and so our goal with Lucidspark is to get more people aware of it. And so the presentation at this point is just for an outside consultant so that they can tell us how we can fine-tune it so that we can actually go to larger people in the insurance industry and get more buy-in. It's too early to tell how successful that will be or how we haven't had the big presentation yet. That will be coming soon. That feedback and input will be coming soon. If it's successful, then Lucidspark will make us look good. It's worth a lot of money to us.

Some of the basic process features like the circles and squares for texts and the arrows are the most valuable features. One of the most important features that we used was inserting images and resizing them. I don't think we could have used it if we didn't have the smart snapping system for snapping the lines to objects.

We use basic features like object fill and line color. 

It's very intuitive. There were other features that another team member described as the go-to standard for the industry for making process charts. And so they recommended it. They developed a template with it and shared the template with me. It was very easy for me to just create the same thing. 

The user interface is easy to use. There were other things that I was expected to make work like other people had done and they were expected to make things like I had done. Even though we had a template, there were times when we couldn't access each other's template and it was very easy to just go ahead and make it just like they had it. It's very intuitive. It's very easy to figure out where things are and how to use things.

We used the virtual whiteboard for brainstorming high-level ideas a couple of times. There were a couple of meetings where it was really hard to describe on the phone what we wanted to do. So there are times when we circle things and say, "Okay, we need to move this over, put this over there." 

It's not really better than some of the other things out there, but it worked. It was entertaining for the guy that had to draw with it, but there are several things about whiteboards that I just don't like. But it's really not worse than anything else out there, it's just not better.

They have a nice color palette and the color palette is intuitive. What I mean by intuitive is that the colors chosen work really well with the text. If you put text over an object with color behind it, then the text is very visible. So that's very nice. But we worked with the owner of the company to make presentations and she wanted colors that did not make sense but we went ahead and used those anyway. It might be nice to have just a few more default colors set up even if they were the colors that you would have to reverse the text out. Maybe if they were dark and you'd have to use white text on them.

It would be nice to have some of those because everything that we started out with, the boss said, "All of those are pastel colors. So I don't like those. We need something bolder and brighter." That's what we had to go find. If there were some default colors that were bolder and brighter, even though they don't work with texts so well, then we could reverse out the text and make it whiter or something like that. 

They have a grid system for snapping too, and they've done a lot to try to line things up so that the lines don't squiggle when you draw a line between one item and another. Everything has to be lined up. Everything has to be 90 degrees exact. But a lot of other people on the team just throw something together really quickly and the lines are not straight. And so it would be nice to have some feature that eliminates that problem.

I write software, so I know that's probably a very complex issue and they look like they spent a lot of time working on it that still doesn't quite work. That's the only thing that I can think of that might make it better.

I have been using Lucidspark for three weeks.

It's very available. It's very easy to get started and very easy to use. We didn't have to wait on it to update and didn't have to wait on the server or anything. It was very available and very easy to use. There were no problems at all using it.

There were only three of us using it and so I don't know how big it can scale. I'm sure it is scalable.

We don't have plans to increase usage in the future. Since we've used it in the past and it worked well, I'm sure we'll use it again. But I really don't know how much longer or more we will use it.

I have used Visio and I like Visio. I know how to use it. When you're asked to do something quickly and you already know a tool that you can use well, the tendency is to use the tool that you already know. Someone else convinced the boss that this was the best tool. I jumped into this which is a plus for the intuitiveness of their user interface. We were able to get going quickly. It's just as easy, if not easier to use than Visio.

Visio is not really software as a service. It's more of something you install on your system. And so if you're getting started and you have to use it, you would have to install it. Compared with Lucidspark and what we were doing, there are more tools and templates. There is more of an opportunity to get confused and lost. It's a little bit less intuitive. What we were doing with Lucidspark was truly easy and fast and it's online. So you really don't have to do anything to get started or get it going. I really liked that it was very frictionless.

The initial setup was very easy. It was frictionless. Nobody was setting this up for us. And so once the decision was made to go to Lucidspark, we all went out, created accounts, and got started. It was very easy to use.

It's too early to see ROI but the boss was very happy with what we produced and I get paid for that. So I have certainly experienced a return on investment from using it. It's $9.99 a month and I get paid well for that. So I've gotten paid for my investment in it.

They have a good pricing model. I'm an independent contractor and so I don't mind paying $9.99 a month for that when I'm getting paid well to use it and get results with it. So I think that's a good model. If it was $39.99 a month, I certainly wouldn't have chosen to use it.

There are no additional costs to the standard licensing. 

It's the easiest flowcharting process software out there. I would have chosen Visio but since somebody suggested Lucidspark, I decided to try it and it was in fact much easier than Visio to use if you're making process charts or diagrams. I'm thinking about using it for planning and creating process charts of my own, not just for my work. I would recommend it.

I would rate Lucidspark an eight out of ten. I like to give room for improvement to things. The snap and grid system still needs to be fixed so that people are less careful about how they make things look.

I'm an Agile coach, so I use Lucidspark to facilitate retrospectives and user-story workshops.

We're using the latest web version.

As an Agile coach, where I'm currently working, Lucidspark enables me to create a kind of a forum to collaborate. Whether it's with games, whether it's with discussion, whether it's brainstorming, having a tool like Lucidspark has definitely helped us to be more organized in the way we facilitate meetings. Having something that we can present to people and get them to engage with has been very valuable.

I'm also able to use the solution to prioritize ideas. We use Lucidspark for story-boarding and story planning. When I'm facilitating meetings, I get the product owners to talk about features that they want to develop and then put them on the board. Then, I assist the process of discussions where they prioritize the items that they wrote in their sticky notes. As a result, we're able to collaboratively see the prioritization of the work items. We then end up exporting what we've discussed in these meetings to the tool that we use for product development, Jira, and take it from there.

And it allows us to sort ideas, especially when I do retrospectives with my teams. I'm able to ask questions about things that went well and what didn't go well, based on what people put up on the board. I'm able to categorize them and talk about them, and that really does save us time in our meetings. That's especially true in collaboration, with everybody looking at the board and seeing what I'm talking about or what somebody else is talking about. It does save us time rather than getting people to just talk.

In terms of the productivity of our brainstorming sessions, it has probably made us 80 percent more efficient. With things like story-writing sessions, rather than getting people to talk about the user stories they want to work on, or having them go off to Google Sheets, having everybody work together to put their ideas out there and then sort and prioritize those ideas, definitely saves us time, compared to copying and pasting things from Excel documents onto very flat document structures.

The sticky notes are the most valuable feature we use in Lucidspark. In a lot of the meetings that we conduct, we want people to be able to express themselves. They can grab sticky notes to write down an idea they're thinking about. Using the sticky notes, we can talk through each of the notes that my teams use, or we can sort them based on the kind of feedback we're getting from the questions we throw at them.

The solution’s virtual whiteboard for brainstorming is great. It feels like I have an endless board where I can zoom out and draw everybody to what I'm looking at. It's invaluable, especially right now when most people work remotely.

I have also integrated Lucidspark with Microsoft Teams, so that it is connected to my team's daily stand-ups. While people are talking, or they have ideas, or they need to have a discussion after the meeting, they can just grab a sticky note and place it there. That's something that is publicly available for everybody else on the team. This is an important capability.

There is room for improvement with the user interface. It almost feels "uncooked." It sometimes feels like a prototype rather than the real thing.

I have been using Lucidspark for about a month now. I started this job recently and, so far, this is what we've been using. The company itself has been using it for a few months. All our users are scrum masters and Agile coaches.

I haven't experienced any outages or latency problems with Lucidspark.

It scales well. I have not had any problems with scalability. We've had sessions where there have been 50 people participating and I haven't been aware of any problems. In our company, it's the product development team that uses the solution and that's about 100 people.

We are using about 30 to 40 percent of what Lucidspark offers and those features work best for what we use it for. There are other features of Lucidspark that we probably don't require. We don't have plans to expand usage at the moment.

We have not had to call Lucidspark's tech support.

I had always been a Mural person until I started working with this company. In terms of the user interface, Lucidspark feels very basic compared to Mural. The Mural interface seems a little more straightforward. Lucidspark is a little bit intuitive, but that aspect could be better. There have been situations where I was trying to look for a timer, for instance, and I didn't find it right on time. Also, when someone shares something with me or I need to look through one of the boards I created, finding it doesn't feel as intuitive as I would like.

Also, I wish Lucidspark had an iPad app. Maybe it has one but I'm not aware of it. I have to use a computer, and that is not as intuitive compared to when I was using Mural.

Overall, Lucidspark is a very simple, straightforward application. Anybody will pick it up almost immediately. 

The only tip I have is that if you're going to create a line with the arrow, you just have to select "none" for the arrow points. The line and arrow tools are the same thing. That's something that is not very obvious.

In-person meetings will always trump virtual. People like a lot of engagement, even in-person. People are more engaged when you actually see them face to face. You put out a whiteboard and marker, et cetera. With virtual, it's a little challenging because, first of all, you have to walk people who are not as technically inclined through the tool itself, and sometimes on short notice. If I have a workshop that I want to create, I first have to introduce everybody to the tool, because they don't have the time to go through the tool themselves. Remote meetings pose their own challenges.

I mostly use it to make mind maps and some process charts for the place I work. Sort of like work processes, the flow of things, so everyone knows what you need to do.

I'm pretty sure that in the coming weeks when I start to use it more on a regular basis, maybe every day or a couple of times a week, that's probably when I will figure it out more. But for the time being, it's been really good.

We have started to integrate some stuff on Slack, but individually on its own, and then we've also started Lucidspark. At some point down the road, there will be an integration between the two programs, but we haven't started that yet. We're trying to move everything to Slack.

Now, if we need to have a project on hand, if it's a weekly project, or if it's a one-time project, all the processes are started right there. So instead of having to call the whole team and brief them step-by-step, you just send over the chart. Then from the colors and from the shapes, everyone in the team is quite familiar with the shapes and the colors. Everyone would know it, you wouldn't have to waste time. You could maybe save two hours of a meeting trying to explain everything to everyone.

We have only been using it for a week now but it has already made things so much more convenient. It's easier to see rather than just talking about it and sending each other notes.

It enables us to prioritize ideas. It's extremely important that we can do so because an idea is just an idea unless you actually decide to take the initiative and the effort to execute it and this has helped to do so.

We can also spend more time discussing and revising ideas and next steps and less time organizing them. We spend much less time. It saves hours of trying to explain stuff and back and forth.

If our effectiveness was at around a five or six before this, the process would have definitely helped move it to an eight or nine. There are still some improvements that need to be made, but I think once we actually make use of every single feature on the program, then we would be able to move up better. I have not seen a program like this in my past. And I know for a fact that in any other company, it would have helped, regardless of the field that the company is in, it would've helped definitely.

I like the freedom it gives you, how easily everything flows, and the fact that everything has labels on it, so the different shapes have different things. At first, when you start using it, you probably wouldn't know what every shape means. But as I go through it, I'll see a shape like the diamond and I'll know that a decision has been made and it needs to be sent for approval. So it's either a yes or a no, a pass or a fail. It makes things a little bit easier. 

I also like that you can color code it, so you know which departments are supposed to handle which parts of the process.

The user interface and intuitiveness are pretty good for what I've been using it for. It's pretty good, very easy to use, and very easy to understand. I like that they have a lot of tutorial videos that you can watch, so you're not just stranded there and trying to figure everything out for yourself.

The virtual whiteboard board is amazing. That is something that we've all needed, and I wish I knew about this back when I was focusing on my master's in university. That would have made things so easy. I struggled with MindManager and all these other free programs that you can use to make your mind maps and share your process with your supervisors and your classmates. Lucidspark would have been a lot easier to use and would've been a really good thing to have back then.

You can put anything down, you can add sticky notes, and then you can add certain hotspots. The arrows are easier to match as well because you can draw them from anywhere.

I use the Collaborator Colors feature. I've only just started incorporating that but it has been a blessing. It's very important where I'm working because it lets the whole team know the processes and which department is in charge of which section. So you know how crucial this department is for the next step to carry on and for the whole thing to run smoothly, whether it's a project or whether it's a weekly process.

I have used Lucidspark for remote and virtual brainstorming sessions. It was amazing. I've actually never done anything in person with this particular place that I'm working at, so I don't know if I'll be able to answer that. But it has definitely made virtual things a lot easier to do because otherwise, I'd be stuck doing this chart on Illustrator, which would be a pain.

Some parts where the arrows flow tend to flow in a strange direction where you want to drag it to, and it requires a lot of adjusting here and there. It's just the flow of the arrow sometimes gets a little tricky, and then when you move something else, it gets wonky, and then you have to go back and fix it up. That's the only thing that needs improvement.

I have only been using Lucidspark aggressively for about a week, but I have been introduced to it for about three weeks, so I've been playing around with it. It is extremely user-friendly. It is one of the most user-friendly tools I've ever used to make a process chart. I've used a lot of other tools before, like MindManager but Lucidspark was really easy to work with. The tools that they have at deciding the shapes, adding arrows, and the fact that you can customize everything was really good.

Stability is pretty good because there were a couple of times where I accidentally, and this was to no fault of the app at all, I accidentally turned off my browser. I sometimes click on the mouse and because of my mouse pad and because my laptop is a touch screen, I would accidentally exit the browser mid-type or while trying to drag an arrow somewhere. And when I open it up, it has automatically saved anything, so I just start off from where I stopped, which is great.

Scalability is pretty good. There's definitely room for improvement, but other than that, I think it's really good.

Everyone is based in management positions and giving out rules to their underlings, and technically everyone uses it. It's mostly to identify what your roles are for different processes.

I'm using it quite frequently. For the past week, I've been using it maybe every day, but that's because I've been trying to build a process. There is a possibility that we'll always be creating new processes, there'll always be new projects to work for. I think we'll be using it quite frequently. It really depends on my superiors and what they decide.

On a scale where five is the highest, I would rate technical support a 4.5 out of five. 

I didn't use another solution before Lucidspark. 

Initially, the setup was very complex, but after watching the videos, actually continuing to use it, studying every inch of it, you're just clicking around, and just running around inside there to see what things mean. It got a lot easier after that.

It took five to six hours.

In terms of the strategy, I had a project to create the process for, and I did, we just went through it one by one. That's where it started to become more user-friendly to me because I started to understand everything more.

We did not use an integrator for the setup.

My advice would be to give it a try, it's actually pretty good. It's really good. It makes things a lot easier.

Watch the tutorials, it helps.

I would rate Lucidspark an 8.5 out of ten.