Litmos Reviews

We were dealing in digital marketing in my previous organization. The requirement was that whenever new resources got on board, we wanted them to get trained on a specific process. For example, when it came to e-commerce, we wanted to train them in SEO and SEM so that they know how to enhance the e-commerce pages to get the most traffic out of it. We already had training material in place, but we wanted a platform on which we can actually gauge the knowledge of the onboarding resources. We wanted to know if they have enough expertise to execute the process. For that, we created a training plan with different parts, such as:

• Introduction to E-commerce
• Introduction to SEO
• How to Identify Keywords

We had beginner, intermediate, and advanced levels. We had a complete wireframe of the training plan, and we uploaded the complete training to the Litmos LMS platform. We had options of uploading the content of the training as videos or PDFs. We could also design any kind of training content on Articulate, which is for interactive content. 

After going through the content, a resource had to take a test. Litmos gives complete leverage in deciding how and on what basis you want to clear a resource and at what percentage, such as 80%, 90%, or 100%. It is up to you. After completing the training, a resource could also get certified. This option is available in Litmos in case you want to create your own training program. For example, if you have your own designed skill path for a particular process, you can do that. You can keep the certification. If you don't want to keep it, that's also an option. 

We used to use a platform for onboarding the resources. We wanted to make sure that new resources were aware of the organizational policies, ethics of the organization, cybersecurity, and other things. There were a few basic induction tests or trainings that they had to complete, and we used to upload them to Litmos.

It was much easier to gauge the knowledge level of the resources via this platform. With our previous internal LMS platform, we were not able to deploy certifications. So, the resources were not very motivated to complete a particular training. With Litmos, after completing the training, they used to dedicatedly complete the tests of the training. They were able to get certified, and they could also upload their certifications on LinkedIn. That was a motivation, and we were able to upscale our resources because of this platform.

Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training.

We could schedule events in users' calendars. The Litmos calendar is also available. We can create events, and we can publish events. Automated emails and reminder emails are sent via the Litmos platform.

We could have live sessions via the Litmos platform wherein we could mark the attendance of the resources. We could gauge how many people actually attended the sessions, how many people enlisted, and what was the response. We could also create surveys to gauge the quality of the session or training and whether the trainer was good. 

They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area.

Litmos has its own limitations in terms of migration. They do not allow you to use your own designed automation for migration. They have some limitations there. If you are not migrating your content and you are starting something from scratch, then it is amazing, and it is a perfect platform, but if you are migrating from one platform to Litmos, it can get a bit complicated.

I have worked with this solution for two years. I have first-hand experience with it. I have completed the expertise level of it, which is the Black Belt.

I believe it is scalable. We had around 8,000 users, and it was being used extensively. Litmos was our only LMS platform, and it was used organization-wide. You cannot use multiple LMS platforms in one organization.

I had to connect with them once or twice. I would rate their support a three out of five because I feel the most efficient customer support is where you can just take your cell phone, call them, and get it done, but that was not the case till the time I was in the organization. We always had to communicate over email. It is not easy to go through all your doubts over email. If you can get on a call with customer support, it is always better.

Initially, our organization had an inbuilt LMS platform, but we wanted to migrate our learning system to a more advanced platform. We didn't have that many advanced functionalities inbuilt into our platform, such as getting automatically certified or going for more interactive sessions or training. It was much more technical. It was not a very user-friendly platform.

I was the one who explored this platform and explained it to the knowledge management heads. I gave them a demo of the platform because I really liked it. I was also involved in the decision-making process of whether to go ahead with this platform or not. So, I was there from the initial stage.

The deployment was complex. The reason was that we had a huge amount of content to migrate to Litmos. We were not able to migrate it on an automated basis. We had to do most of the migration jobs manually, such as uploading the content of the training and uploading the tests. If we were using automation, we had to do a recheck. Litmos has its own limitations in terms of migration.

We implemented it in-house. If you are migrating a huge amount of data with automation, workflows, or coding, you have to contact the customer service or Litmos admin team because it is a bit complicated process. You have to wait for them to revert at times. They do revert to you on time, but it still makes the process a bit complicated.

I do not have any idea about the licensing, but I know that it is quite expensive. 

We explored different LMS platforms so that we can migrate from our internal LMS platform to a more advanced LMS platform. We started exploring various options. Litmos was one of the options that we explored, and I was the one who explored it completely. I also introduced it to my knowledge management team, and they were interested in it. They liked it, and then they finalized the platform.

My organization was mostly seeking training, gauging the knowledge level of the resources, and upgrading the knowledge and the skills of the resources. For that, it is a perfect platform, but if you want knowledge capture and knowledge management of your organization, which involves storing the data, it is not the right platform. It is specifically for upgrading the skills of your resources.

If your organization is planning to build a training plan from scratch for the whole organization, Litmos is the platform for you, but if you are thinking of migrating, you can give a second thought to the platform.

They have this mechanism wherein you can complete the certification of Litmos before getting the license. So, you can completely explore the platform before purchasing the license. In my opinion, at least 10 people should get Black Belt Litmos certified so that they get to know the platform in and out. It will also help you to identify the limitations of the platform and whether it is going to fulfill the purpose of your organization.

I would rate it an eight out of ten because it is quite user-friendly. Its UI/UX is really amazing. I'm deducting two points because of the complications of migration and reporting. In fact, our in-house LMS platform had better reporting than Litmos.

We are a solution partner for SAP Litmos. We assist our clients using Litmos as their LMS, specifically for sales training. This includes establishing a learning path, providing education on the latest technologies or completing mandatory training relating to security compliance. The support we provide to our clients using this solution includes implementation and customization.

The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved.

Secondly, it would be useful to have more exposure to the code to complete heavy customization. Currently, SAP Litmos do provide some customization, but it is very basic. As a service partner, we have to do a lot of customization but need assistance from the SAP team.

When it comes to encouraging learners to take certain courses using Litmos, it would be useful to have a more effective way to encourage learners to get started using notifications. This does exist in Litmos but is not very effective. 

A useful additional feature would be to provide weekly progress reports for learners to highlight what courses have been completed and what still needs to be done. A second useful feature would be to receive calendar invites for updates or ILT codes when they are published to the system, so we know when to enable new options for our clients. 

We have been using this solution for four years.

This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale.

The initial setup of the solution and onboarding new users is straightforward. 

There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs. 

Overall, I believe this system is good value for money.

I would advise those considering using this solution to think of SAP Litmos not just as a learning platform, but as an overall HRMS solution. They should consider their other existing systems such as their CRMs to work out how information will be synced. 

Secondly, it is important to consider how a company operates geographically and how many stencils they might need. This is because the customization or the branding of the company within Litmos will vary. They might have to go for different stencils for different geographical locations. 

Finally, it is important to understand the actual requirements of the training they want to provide. Litmos is certainly suitable for the training of in-house employees or vendors.

I would rate this solution a nine out of ten. 

SAP Litmos is more of an LSO. We had been using LMS as an LSO. It simplifies trend creation as well as some LMS activities, such as administrative tasks, and things that LMS does not support, such as dashboards, learning data statistics, and integrations with MS Teams, and Zoom.

It incorporates the majority of the elements.

When compared with LMS, it is easier to learn, and there is no maintenance required.

It's user-friendly.

The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed. As a result, we must deal with it. It would have been ideal if the administrative rules had been more flexible.

Aside from the three standard rules, it should also allow for the creation of custom rules.

Having an initial promotion or any type of promotion, integrated with the SuccessFactors LMS itself. 

It would be helpful to have an SAP Litmos demo version integrated for those customers who use SuccessFactors LMS for a month or two and based on their experience, they may purchase.

Both have demo versions available, but SAP Litmos and SuccessFactors are very independent. Having integration between the two would be beneficial.

A demo version with some integrations would be useful while keeping Litmos and LMS independent.

I was working on a demo version as an end-user. I used it in December 2021.

At the time, I was working with the latest version.

It is highly scalable. Depending on the population, it can easily manage a population of five to 10,000 users. Beyond the first 50,000 users, this may need to be checked. I believe it was a very robust experience.

I have not contacted technical support. However, the standard support is excellent. Given that Litmos is an add-on, it must be slightly better than the standard ones, in my opinion.

I am currently working with LMS.

This Litmos had a significant advantage over other LMSs in this regard. It hardly took a day to explore the system from an administrative standpoint, as well as the integrations. It wasn't overly complicated, and it can be configured for a mid-sized organization in two to three days.

It took about seven to eight hours just to explore the settings and become acquainted with the system, not much more than that.

It does not require any maintenance. It's a simple plug-and-play implementation.

Once that's done, we'll have two or three hours with the admins. The administrators can manage the assignments as well as create the content for exams, and quizzes. There isn't much to offer in terms of assistance.

The deployment was completed in-house.

If the pricing can be subsidized a little more, that would be great.

I would rate the pricing a three out of five.

There is pricing available in two plans. It is priced per user license. Whatever the user count is, if it falls between 100 and 500, or 500 and 2000, they have a budget pricing category for each of those categories.

It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required. 

Any integration can simply be plugged in and played. It can be branded according to the company, customized extensively, and supports extensive customization. It's a good solution. It is, in my opinion, a viable solution for the future. That is an LSO. Unless the data is highly validated or in a highly regulated environment, SAP provides a very flexible type of learning platform.

I would rate SAP Litmos a nine out of ten.