Litmos Reviews

SAP Litmos is more of an LSO. We had been using LMS as an LSO. It simplifies trend creation as well as some LMS activities, such as administrative tasks, and things that LMS does not support, such as dashboards, learning data statistics, and integrations with MS Teams, and Zoom.

It incorporates the majority of the elements.

When compared with LMS, it is easier to learn, and there is no maintenance required.

It's user-friendly.

The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed. As a result, we must deal with it. It would have been ideal if the administrative rules had been more flexible.

Aside from the three standard rules, it should also allow for the creation of custom rules.

Having an initial promotion or any type of promotion, integrated with the SuccessFactors LMS itself. 

It would be helpful to have an SAP Litmos demo version integrated for those customers who use SuccessFactors LMS for a month or two and based on their experience, they may purchase.

Both have demo versions available, but SAP Litmos and SuccessFactors are very independent. Having integration between the two would be beneficial.

A demo version with some integrations would be useful while keeping Litmos and LMS independent.

I was working on a demo version as an end-user. I used it in December 2021.

At the time, I was working with the latest version.

It is highly scalable. Depending on the population, it can easily manage a population of five to 10,000 users. Beyond the first 50,000 users, this may need to be checked. I believe it was a very robust experience.

I have not contacted technical support. However, the standard support is excellent. Given that Litmos is an add-on, it must be slightly better than the standard ones, in my opinion.

I am currently working with LMS.

This Litmos had a significant advantage over other LMSs in this regard. It hardly took a day to explore the system from an administrative standpoint, as well as the integrations. It wasn't overly complicated, and it can be configured for a mid-sized organization in two to three days.

It took about seven to eight hours just to explore the settings and become acquainted with the system, not much more than that.

It does not require any maintenance. It's a simple plug-and-play implementation.

Once that's done, we'll have two or three hours with the admins. The administrators can manage the assignments as well as create the content for exams, and quizzes. There isn't much to offer in terms of assistance.

The deployment was completed in-house.

If the pricing can be subsidized a little more, that would be great.

I would rate the pricing a three out of five.

There is pricing available in two plans. It is priced per user license. Whatever the user count is, if it falls between 100 and 500, or 500 and 2000, they have a budget pricing category for each of those categories.

It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required. 

Any integration can simply be plugged in and played. It can be branded according to the company, customized extensively, and supports extensive customization. It's a good solution. It is, in my opinion, a viable solution for the future. That is an LSO. Unless the data is highly validated or in a highly regulated environment, SAP provides a very flexible type of learning platform.

I would rate SAP Litmos a nine out of ten.

We are a solution partner for SAP Litmos. We assist our clients using Litmos as their LMS, specifically for sales training. This includes establishing a learning path, providing education on the latest technologies or completing mandatory training relating to security compliance. The support we provide to our clients using this solution includes implementation and customization.

The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved.

Secondly, it would be useful to have more exposure to the code to complete heavy customization. Currently, SAP Litmos do provide some customization, but it is very basic. As a service partner, we have to do a lot of customization but need assistance from the SAP team.

When it comes to encouraging learners to take certain courses using Litmos, it would be useful to have a more effective way to encourage learners to get started using notifications. This does exist in Litmos but is not very effective. 

A useful additional feature would be to provide weekly progress reports for learners to highlight what courses have been completed and what still needs to be done. A second useful feature would be to receive calendar invites for updates or ILT codes when they are published to the system, so we know when to enable new options for our clients. 

We have been using this solution for four years.

This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale.

The initial setup of the solution and onboarding new users is straightforward. 

There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs. 

Overall, I believe this system is good value for money.

I would advise those considering using this solution to think of SAP Litmos not just as a learning platform, but as an overall HRMS solution. They should consider their other existing systems such as their CRMs to work out how information will be synced. 

Secondly, it is important to consider how a company operates geographically and how many stencils they might need. This is because the customization or the branding of the company within Litmos will vary. They might have to go for different stencils for different geographical locations. 

Finally, it is important to understand the actual requirements of the training they want to provide. Litmos is certainly suitable for the training of in-house employees or vendors.

I would rate this solution a nine out of ten. 

We use it as a common learning management system for our requirements including content learning, courses, and some learning paths. We also use it for mandatory study content for all our employees. Finally, we occasionally use it as an onboarding model. Our company is based in Estonia and we are partners with SAP. 

As a user and administrator, I think Content Author is valuable because it removes the need for a third-party solution to create content in the best way possible. It's nicely structured and allows you to create content within a system. Another very useful feature is gamification which deals with all functionalities related to rates and board leaders and keeps people engaged and competitive. The product doesn't require a lot of manpower. 

The solution lacks a variety of language options. Even though most people here speak English, the solution would be more user-friendly and more attractive to customers if there were additional language options.

I've been using this solution for 18 months. 

We haven't had any issues regarding the stability of the system. There may be some small things, but they are mostly regarding customized functionality.

I don't see any issues with scalability but we are a relatively small company with only 20 end users. 

I've had to contact the support team several times. Some of our issues were not answered because, as I understand the way things work, SAP collectts queries and if they receive several similar queries, they transfer the issue to the development team. We still don't have solutions for some of our problems. 

Neutral

Compared to other learning management models such as SuccessFactors, deployment of Litmos is very easy and takes a maximum of one week, and often as little as a day or two. A huge benefit is that the product comes with off-the-shelf content so there's a lot of information provided. For an English-speaking organization it's worth getting the content along with the system.

Deployment time really depends on the functionality required. There's a difference if you're looking for a simple password username access or require some kind of integration. For basic functionality like team structure and aligning the content with certain teams and team members, implementation takes about a week. If customization is required, it will take longer. 

There is a negotiation process around licensing but the starting point is approximately five euros per license, per month. The more licenses you have, the cheaper it becomes. The cost is reasonable even though the English content is not relevant to us. But if you're talking about functionality options for creating content, then the cost is reasonable.

We were recently informed that SAP has sold Litmos and that will go into effect in December 2022. It has created some uncertainty as we don't know what to expect in terms of services that the company will continue to provide or changes that might occur. That aside, the functionality is fine and there are no problems. 

There are insufficient options that would make this solution more user-friendly so I rate it eight out of 10.