I am super happy with the product. The product is very user-friendly. It performs well.
A reliable and scalable product that performs well and is very user-friendly
Pros and Cons
- "The product is very user-friendly."
- "Upgrading firmware is easier in Dell than in Lenovo."
What is most valuable?
What needs improvement?
Upgrading firmware is easier in Dell than in Lenovo.
For how long have I used the solution?
I have been using the solution for eight months.
What do I think about the stability of the solution?
The tool is stable. Predictive Failure Analysis detects issues beforehand. It’s very interesting.
Buyer's Guide
Lenovo ThinkSystem Rack Servers
December 2025
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We might increase the usage of the product in the future. Around 100 people access the infrastructure. Our system administrators manage multiple solutions.
How are customer service and support?
We contact our system integrators if we have any issues.
Which solution did I use previously and why did I switch?
We were using blade servers along with Lenovo. The blade servers were old, so we chose to work only on Lenovo Rack Servers.
Which other solutions did I evaluate?
Lenovo is more reliable than Dell.
What other advice do I have?
People from Dell came to us and told us about some features that are a little bit easier in Dell. Overall, I rate the tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Server and cloud infrastructure at a consultancy with 1,001-5,000 employees
Performs well, high availability, and scalable
Pros and Cons
- "Lenovo ThinkSystem Rack Servers are scalable."
- "Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server."
What is our primary use case?
We are using Lenovo ThinkSystem Rack Servers for our VM processes.
What needs improvement?
Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server.
For how long have I used the solution?
I have been using Lenovo ThinkSystem Rack Servers for approximately seven years.
What do I think about the stability of the solution?
We have not experienced any issues with the Lenovo ThinkSystem Rack Servers' performance. It is stable.
What do I think about the scalability of the solution?
Lenovo ThinkSystem Rack Servers are scalable.
We have approximately 500 users directly connected to the data center. We have plans to increase usage of the solution next year.
How are customer service and support?
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I have not used the support.
Which solution did I use previously and why did I switch?
I have used another solution prior to using Lenovo ThinkSystem Rack Servers. However, it was seven years ago.
What about the implementation team?
The vendors did the implementation of the Lenovo ThinkSystem Rack Servers.
The maintenance of the solution is mainly done by the vendors, and we have one person that is handling all the data center operations. However, they not only support Lenovo ThinkSystem Rack Servers, but they also support the other solutions on site too, such as Cisco.
What's my experience with pricing, setup cost, and licensing?
Other than the standard licensing fees there are no other additional costs. The price of Lenovo ThinkSystem Rack Servers could be better.
What other advice do I have?
I would recommend this solution to others, we have not had any issues.
I rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Lenovo ThinkSystem Rack Servers
December 2025
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Corporate Sales Consultant at a tech services company with 51-200 employees
Strong band reputation, highly stable, and straightforward installation
Pros and Cons
- "The most valuable aspect of Lenovo ThinkSystem Rack Servers is the brand name and the service relationship we have with Lenovo."
- "Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately."
What is our primary use case?
Lenovo ThinkSystem Rack Servers can be deployed on-premise and in the cloud.
The use case varies from client to client.
What is most valuable?
The most valuable aspect of Lenovo ThinkSystem Rack Servers is the brand name and the service relationship we have with Lenovo.
What needs improvement?
Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately.
For how long have I used the solution?
I have been using Lenovo ThinkSystem Rack Servers for approximately 10 years.
What do I think about the stability of the solution?
Lenovo ThinkSystem Rack Servers' stability is excellent.
What do I think about the scalability of the solution?
We sell Lenovo ThinkSystem Rack Servers to small and medium-sized businesses, whatever configurations we need to put together for the client's needs we are able to deliver.
How are customer service and support?
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
How was the initial setup?
The initial setup of Lenovo ThinkSystem Rack Servers is straightforward.
I rate the initial setup of Lenovo ThinkSystem Rack Servers a four out of five.
What about the implementation team?
Our technicians handle the implementation of the Lenovo ThinkSystem Rack Servers. we typically use one technician for the implementation and we have a team of technicians that are available to provide support.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution depends entirely on the client. There are not any additional costs other than the standard licensing fee.
I rate the price of Lenovo ThinkSystem Rack Servers a four out of five.
Which other solutions did I evaluate?
I have previously evaluated HP solutions. HP is a comparable solution to Lenovo ThinkSystem Rack Servers.
What other advice do I have?
Lead times to purchase this solution can be much longer than then expected at this time due to logistics delays.
I rate Lenovo ThinkSystem Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Head of the IT support at a tech company with 1,001-5,000 employees
Power-efficient solution that we use for our document management system
Pros and Cons
- "It's very power-efficient and allows you to access the rack server directly without accessing the operating system on that server."
- "I have a few notification alerts about PCI cards but it's rare."
What is our primary use case?
We're using this product for a document management system. We are using the latest version of this solution.
It's deployed on-prem. Almost all our employees are using servers DMS. It's about 80 people.
What is most valuable?
It's very power-efficient and allows you to access the rack server directly without accessing the operating system on that server. They use XClarity Controller to access the server and monitor the status of the server.
For how long have I used the solution?
I have been using this product since 2018.
What do I think about the stability of the solution?
It's stable. I have a few notification alerts about PCI cards but it's rare.
What do I think about the scalability of the solution?
It's very scalable. If we need to, we can easily scale up this type of server.
How are customer service and support?
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
How was the initial setup?
It's very easy to set up and energy-efficient. It's very compact and has enough connections on the front and back of the rack. I'm very satisfied with this product.
We have one rack with five rack servers and some data storage, so physical deployment takes one day.
What's my experience with pricing, setup cost, and licensing?
Other solutions are a little bit more expensive than Lenovo. Lenovo has a good price for that purpose. I don't know the exact amount of money, but when I compared it to Dell or HPE, Lenovo was the best when it comes to price and equipment.
What other advice do I have?
I would rate this solution 9 out of 10. There's always the possibility of making something better.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant VP, Information Technology at a insurance company with 1,001-5,000 employees
Stable, and a market leader, but needs to be more competitively priced
Pros and Cons
- "They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else."
- "The power consumption needs to be optimized in Lenovo."
What is most valuable?
They have taken over from IBM, which was the market leader. They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else. They basically have a bit of an upper hand on the technology compared to any others in the market.
The solution is stable.
Setting up the product initially is simple.
What needs improvement?
The power consumption needs to be optimized in Lenovo. We also used Dell and find that is the case there as well. Though it has been optimized, we find it is still lacking for our conventions.
The solution could lower its costs a bit to make it more competitive with, for example, Dell.
Lenovo needs to modernize its components.
They should be using proprietary products rather than getting third-party products for remote sensing or security deployed on their rack servers.
For how long have I used the solution?
I've been using the solution for five or six years at this point. It's been a while. We've used it as long as we've used Dell.
What do I think about the stability of the solution?
We've used the solution for a few years not, and haven't had any issues with the stability. Overall, it is good.
What do I think about the scalability of the solution?
If STI technology is employed, you can scale the solution. Otherwise, it doesn't really scale.
Which solution did I use previously and why did I switch?
I'm also using Dell EMC PowerEdge rack servers. We use both in our organization.
The power of the hardware is very good on Dell, compared to Lenovo. The features of the hardware, the security features, in particular, are very good in Dell.
How was the initial setup?
The initial setup is easy. We didn't have any issues with the process.
What about the implementation team?
We had no need for outside engineers. We could handle the setup ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit costly. We find Dell much more reasonably priced.
What other advice do I have?
I'm just a customer and an end-user.
I definitely suggest potential users skip Lenovo and go for Dell EMC, which has good hardware, and great internal security components.
I'd rate the solution at a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Custormer Engineer at a educational organization with 11-50 employees
High availability, good technical support, and easy setup
Pros and Cons
- "I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial."
- "I would like the solution to be improved by having more advanced utilities."
What is most valuable?
I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial.
What needs improvement?
I would like the solution to be improved by having more advanced utilities.
For how long have I used the solution?
I have used the solution for approximately six years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have had the chance to contact technical support and it was good.
How was the initial setup?
The initial setup of the solution was straightforward, it was very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is very expensive when compared to other solution like HP or Dell.
Which other solutions did I evaluate?
I have evaluated similar products to this solution from HP and Dell.
What other advice do I have?
I rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CTO at a financial services firm with 201-500 employees
Good integration, good support, and easy to use and scale
Pros and Cons
- "It has good integration. You have VMware for connecting many machines, and you can support microservices. You can also easily connect the networks. It is also very easy to use and implement, and it comes with good support."
- "It should have tools for integration with the cloud. We should be able to transmit data from our on-premises server to the servers in the cloud."
What is our primary use case?
We use it for microservices. It is for the main applications and growth of the business.
What is most valuable?
It has good integration. You have VMware for connecting many machines, and you can support microservices. You can also easily connect the networks.
It is also very easy to use and implement, and it comes with good support.
What needs improvement?
It should have tools for integration with the cloud. We should be able to transmit data from our on-premises server to the servers in the cloud.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
It is easy to scale. We have around 300 users.
How are customer service and technical support?
They provide good support. We have a software to communicate with them and get any help that we need.
Which solution did I use previously and why did I switch?
Before Lenovo, there was an IBM server. We started to use this server because it is easy to use for microservices, and there are many applications.
How was the initial setup?
The initial setup was straightforward. The deployment took about three months. We had to integrate microservices, and we also had applications.
What about the implementation team?
We deployed it ourselves. In the company, we have more than three people for its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
It costs around $8,000. There is an additional cost for the support for a year.
Which other solutions did I evaluate?
Nutanix and HPE are also good options. Nutanix is a little expensive. HPE has only two servers, but we need three servers.
What other advice do I have?
It is a very good product. It is very easy to implement, and you can scale it easily. It is useful for us, and we plan to keep using it. When the company grows, we would add more servers.
I would rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a tech vendor with 11-50 employees
It is easy to set up and has a single dashboard for upgrading different views and devices
Pros and Cons
- "The IMM tool is great because we can upgrade different views and device versions very quickly. We can upgrade everything from a single point through a single dashboard, which is great for us because we also have Lenovo storage. Lenovo ThinkSystem also has Xclarity built into the system."
- "HP has a riser inside, but Lenovo does not have a riser. It would be good to have a riser with Lenovo. The GUI of the system is really bad. HP has a very good UI for smart memories and everything inside, but in Lenovo, we have a black-and-white UI. HP right now manufactures a server with scalable SP1 and SP2 on a single machine, which is not the case with Lenovo. They are changing the machine. For SP 1, there is one server, and for SP2, there is another server, which is really bad. In HP, we can use two models of processors in a single case. Lenovo should also be improved to have SP1 and SP2 scalable processors simultaneously on a single machine. They should not release another machine. This issue is also there in H3650 severs. They are all inside, but only V3 CPU or only v4 CPU can work, whereas, in HBG9, we can deploy V3 and V4 simultaneously. Lenovo also needs to advertise more because I can't see advertisements anywhere."
What is our primary use case?
We are using this solution without any errors on the main boards or other systems. We are also using the storage of Lenovo, that is, V7000. We have 30 VM machines on the servers here, and we are using SP1 scalable processors.
We are buying all the things to use from Lenovo. Everything comes from Lenovo, that is, hard drives, racks, memory, and processors.
What is most valuable?
The IMM tool is great because we can upgrade different views and device versions very quickly. We can upgrade everything from a single point through a single dashboard, which is great for us because we also have Lenovo storage. Lenovo ThinkSystem also has Xclarity built into the system.
What needs improvement?
HP has a riser inside, but Lenovo does not have a riser. It would be good to have a riser with Lenovo. The GUI of the system is really bad. HP has a very good UI for smart memories and everything inside, but in Lenovo, we have a black-and-white UI.
HP right now manufactures a server with scalable SP1 and SP2 on a single machine, which is not the case with Lenovo. They are changing the machine. For SP 1, there is one server, and for SP2, there is another server, which is really bad. In HP, we can use two models of processors in a single case. Lenovo should also be improved to have SP1 and SP2 scalable processors simultaneously on a single machine. They should not release another machine. This issue is also there in H3650 severs. They are all inside, but only V3 CPU or only v4 CPU can work, whereas, in HBG9, we can deploy V3 and V4 simultaneously.
Lenovo also needs to advertise more because I can't see advertisements anywhere.
For how long have I used the solution?
I have been using this solution for more than four years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We are deploying the servers for our customers. One of our customers has about 100 people working in the factory.
How are customer service and technical support?
I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't matching. Their support was really great. They edited my serial number, and I could get the IMM license very quickly.
How was the initial setup?
It is not complex. It is easy for us. The deployment took less than a week because we know what we should do. In four or five days, we had deployed it into the server. HP is easier to deploy than Lenovo.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is the same as HP. It doesn't have any additional cost. However, the price, for example, for the memory option, does not match other vendors such as HP or Dell. They should work on the pricing of Lenovo. It is a great competitor, and it should compete with the price.
What other advice do I have?
I would rate Lenovo ThinkSystem Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
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sharing their opinions.
Updated: December 2025
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