We primarily use the solution for a network server and file server.
Manager of networks and infrastructure at a government with 5,001-10,000 employees
Easy to set up and has pretty good pricing but requires better local support
Pros and Cons
- "The initial setup is easy."
- "The RAID Management and the RAID Configuration tools need to be improved."
What is our primary use case?
What is most valuable?
The pricing is the most valuable aspect of the solution.
The initial setup is easy.
It's possible to scale the product.
What needs improvement?
The RAID Management and the RAID Configuration tools need to be improved. The RAID infrastructure needs some work. The RAID, MegaRAID, and Software RAID don't always hold the configurations. I have had multiple instances where I had to rebuild the server due to the RAID Configuration not holding. The RAID, the MegaRAID infrastructure need to improve.
Local technical support could be better.
The product should have out-of-plan management and be more reliable with controllers while offering better management features for the configuration and drivers.
For how long have I used the solution?
I've been using the solution for more than three years.
Buyer's Guide
Lenovo ThinkSystem Rack Servers
June 2025

Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is not stable. The servers tend to not be resilient.
What do I think about the scalability of the solution?
The solution is scalable. You can scale the racks. It's not a problem.
We have about 200 users using the rack server at this time.
We do not plan to increase usage at this time.
How are customer service and support?
Not much technical support is available locally. They need to offer better assistance in our area.
Which solution did I use previously and why did I switch?
We also use Dell and HP.
How was the initial setup?
The initial setup is pretty straightforward. It's not a complex process.
The setup and deployment took maybe an hour or so.
You need two people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
We pay to license on a yearly basis. I have an enterprise license. I just use that license from a non-government perspective.
On top of that, there's the cost of renting any servers. I have to continuously be buying hard drives for it. In terms of the maintenance cost of the servers is high.
Which other solutions did I evaluate?
We also evaluated HP and Dell.
What other advice do I have?
We are a customer and an end-user. We don't have a special business relationship with Lenovo.
I'd advise new users that, if they are looking for a more resilient and reliable server to run any critical applications on, I would choose either HP or Dell. They also offer better support and better response time. While HP and Dell servers may cost a little more, you get more value for your money.
In general, I would rate the solution at a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Information Technology Officer II at Provincial Government of Cavite
Scalable solution with an excellent technical support service
Pros and Cons
- "It is a stable solution."
- "The solution's initial setup was complicated."
How has it helped my organization?
The solution has proved more profitable than other products I have used before.
What is most valuable?
The solution's most valuable feature is its technical support service.
What needs improvement?
They should improve the solution's pricing. It is expensive compared to vendors offering the exact specifications.
For how long have I used the solution?
I have been using the solution since 2018.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
The solution's scalability is excellent; I rate it as a ten. We are a government agency with around 3000 users of the solution, including IT users, frontline services, financial services, etc. We never encountered any problems while integrating this solution with multiple systems. The scalability works fine even for servers with lower versions.
How are customer service and support?
The solution's support service is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used IBM earlier. We switched to Lenovo, as it is the most recommended solution for rack servers, presently.
How was the initial setup?
The solution's initial setup was complicated as we needed to gain technical knowledge. Also, we had to invest in additional self-learning experiences. The deployment process took us about three to six months to complete.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to HP and Dell.
What other advice do I have?
The solution requires three maintenance executives, including two administrators and a manager. I highly recommend the solution to others and rate it as a nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Lenovo ThinkSystem Rack Servers
June 2025

Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Server and cloud infrastructure at a consultancy with 1,001-5,000 employees
Performs well, high availability, and scalable
Pros and Cons
- "Lenovo ThinkSystem Rack Servers are scalable."
- "Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server."
What is our primary use case?
We are using Lenovo ThinkSystem Rack Servers for our VM processes.
What needs improvement?
Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server.
For how long have I used the solution?
I have been using Lenovo ThinkSystem Rack Servers for approximately seven years.
What do I think about the stability of the solution?
We have not experienced any issues with the Lenovo ThinkSystem Rack Servers' performance. It is stable.
What do I think about the scalability of the solution?
Lenovo ThinkSystem Rack Servers are scalable.
We have approximately 500 users directly connected to the data center. We have plans to increase usage of the solution next year.
How are customer service and support?
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I have not used the support.
Which solution did I use previously and why did I switch?
I have used another solution prior to using Lenovo ThinkSystem Rack Servers. However, it was seven years ago.
What about the implementation team?
The vendors did the implementation of the Lenovo ThinkSystem Rack Servers.
The maintenance of the solution is mainly done by the vendors, and we have one person that is handling all the data center operations. However, they not only support Lenovo ThinkSystem Rack Servers, but they also support the other solutions on site too, such as Cisco.
What's my experience with pricing, setup cost, and licensing?
Other than the standard licensing fees there are no other additional costs. The price of Lenovo ThinkSystem Rack Servers could be better.
What other advice do I have?
I would recommend this solution to others, we have not had any issues.
I rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Sales Consultant at Clear Concepts
Strong band reputation, highly stable, and straightforward installation
Pros and Cons
- "The most valuable aspect of Lenovo ThinkSystem Rack Servers is the brand name and the service relationship we have with Lenovo."
- "Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately."
What is our primary use case?
Lenovo ThinkSystem Rack Servers can be deployed on-premise and in the cloud.
The use case varies from client to client.
What is most valuable?
The most valuable aspect of Lenovo ThinkSystem Rack Servers is the brand name and the service relationship we have with Lenovo.
What needs improvement?
Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately.
For how long have I used the solution?
I have been using Lenovo ThinkSystem Rack Servers for approximately 10 years.
What do I think about the stability of the solution?
Lenovo ThinkSystem Rack Servers' stability is excellent.
What do I think about the scalability of the solution?
We sell Lenovo ThinkSystem Rack Servers to small and medium-sized businesses, whatever configurations we need to put together for the client's needs we are able to deliver.
How are customer service and support?
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
How was the initial setup?
The initial setup of Lenovo ThinkSystem Rack Servers is straightforward.
I rate the initial setup of Lenovo ThinkSystem Rack Servers a four out of five.
What about the implementation team?
Our technicians handle the implementation of the Lenovo ThinkSystem Rack Servers. we typically use one technician for the implementation and we have a team of technicians that are available to provide support.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution depends entirely on the client. There are not any additional costs other than the standard licensing fee.
I rate the price of Lenovo ThinkSystem Rack Servers a four out of five.
Which other solutions did I evaluate?
I have previously evaluated HP solutions. HP is a comparable solution to Lenovo ThinkSystem Rack Servers.
What other advice do I have?
Lead times to purchase this solution can be much longer than then expected at this time due to logistics delays.
I rate Lenovo ThinkSystem Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Assistant VP, Information Technology at a insurance company with 1,001-5,000 employees
Stable, and a market leader, but needs to be more competitively priced
Pros and Cons
- "They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else."
- "The power consumption needs to be optimized in Lenovo."
What is most valuable?
They have taken over from IBM, which was the market leader. They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else. They basically have a bit of an upper hand on the technology compared to any others in the market.
The solution is stable.
Setting up the product initially is simple.
What needs improvement?
The power consumption needs to be optimized in Lenovo. We also used Dell and find that is the case there as well. Though it has been optimized, we find it is still lacking for our conventions.
The solution could lower its costs a bit to make it more competitive with, for example, Dell.
Lenovo needs to modernize its components.
They should be using proprietary products rather than getting third-party products for remote sensing or security deployed on their rack servers.
For how long have I used the solution?
I've been using the solution for five or six years at this point. It's been a while. We've used it as long as we've used Dell.
What do I think about the stability of the solution?
We've used the solution for a few years not, and haven't had any issues with the stability. Overall, it is good.
What do I think about the scalability of the solution?
If STI technology is employed, you can scale the solution. Otherwise, it doesn't really scale.
Which solution did I use previously and why did I switch?
I'm also using Dell EMC PowerEdge rack servers. We use both in our organization.
The power of the hardware is very good on Dell, compared to Lenovo. The features of the hardware, the security features, in particular, are very good in Dell.
How was the initial setup?
The initial setup is easy. We didn't have any issues with the process.
What about the implementation team?
We had no need for outside engineers. We could handle the setup ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit costly. We find Dell much more reasonably priced.
What other advice do I have?
I'm just a customer and an end-user.
I definitely suggest potential users skip Lenovo and go for Dell EMC, which has good hardware, and great internal security components.
I'd rate the solution at a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Custormer Engineer at Afcor PLC
High availability, good technical support, and easy setup
Pros and Cons
- "I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial."
- "I would like the solution to be improved by having more advanced utilities."
What is most valuable?
I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial.
What needs improvement?
I would like the solution to be improved by having more advanced utilities.
For how long have I used the solution?
I have used the solution for approximately six years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have had the chance to contact technical support and it was good.
How was the initial setup?
The initial setup of the solution was straightforward, it was very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is very expensive when compared to other solution like HP or Dell.
Which other solutions did I evaluate?
I have evaluated similar products to this solution from HP and Dell.
What other advice do I have?
I rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CTO at Caja Paita
Good integration, good support, and easy to use and scale
Pros and Cons
- "It has good integration. You have VMware for connecting many machines, and you can support microservices. You can also easily connect the networks. It is also very easy to use and implement, and it comes with good support."
- "It should have tools for integration with the cloud. We should be able to transmit data from our on-premises server to the servers in the cloud."
What is our primary use case?
We use it for microservices. It is for the main applications and growth of the business.
What is most valuable?
It has good integration. You have VMware for connecting many machines, and you can support microservices. You can also easily connect the networks.
It is also very easy to use and implement, and it comes with good support.
What needs improvement?
It should have tools for integration with the cloud. We should be able to transmit data from our on-premises server to the servers in the cloud.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
It is easy to scale. We have around 300 users.
How are customer service and technical support?
They provide good support. We have a software to communicate with them and get any help that we need.
Which solution did I use previously and why did I switch?
Before Lenovo, there was an IBM server. We started to use this server because it is easy to use for microservices, and there are many applications.
How was the initial setup?
The initial setup was straightforward. The deployment took about three months. We had to integrate microservices, and we also had applications.
What about the implementation team?
We deployed it ourselves. In the company, we have more than three people for its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
It costs around $8,000. There is an additional cost for the support for a year.
Which other solutions did I evaluate?
Nutanix and HPE are also good options. Nutanix is a little expensive. HPE has only two servers, but we need three servers.
What other advice do I have?
It is a very good product. It is very easy to implement, and you can scale it easily. It is useful for us, and we plan to keep using it. When the company grows, we would add more servers.
I would rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lecturer at HSLU
Good stability, easy mounting, and good support
Pros and Cons
- "We appreciate the stability and easy mountings of all the machines. We have some direct connections with IBM, Lenovo, and other companies, and we get close support from them."
- "It is quite an expensive product. Its price can be improved."
What is our primary use case?
It is a large VMware virtualization environment on which our students and researchers are running all the machines.
What is most valuable?
We appreciate the stability and easy mountings of all the machines. We have some direct connections with IBM, Lenovo, and other companies, and we get close support from them.
What needs improvement?
It is quite an expensive product. Its price can be improved.
For how long have I used the solution?
I have been using this solution for a year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have 1,000 users. They are our students and researchers. We plan to keep on using this solution.
How are customer service and technical support?
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we have some direct connection with the engineers.
How was the initial setup?
The initial setup was straightforward. The deployment duration varies because sometimes the students are deploying it, and they take a little longer. Normally, it is quite fast.
What about the implementation team?
I am a part of the consulting team and a lecturer at the University. The implementation is done by some assistants to teach the students. We have four to five full-time people for its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
It is too expensive. Because we are a university and we have to look for our money, many times we buy some refurbished machines or equipment at reasonable prices from IBM or Lenovo. We are a little bit limited in terms of money, and we buy as much as we can. If they were cheaper, we would buy more.
What other advice do I have?
I would recommend this solution to others. I would rate Lenovo ThinkSystem Rack Servers a nine out of ten. It is just the price that lowers it to nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Lenovo ThinkSystem Rack Servers Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Rack ServersPopular Comparisons
Dell PowerEdge Rack Servers
HPE ProLiant DL Servers
IBM Power Systems
Cisco UCS C-Series Rack Servers
HPE Apollo Systems
Oracle SPARC Servers
Huawei FusionServer RH Series Rack Servers
Dell PowerEdge FX
Dell PowerEdge XE Servers
Lenovo Edge Servers
Buyer's Guide
Download our free Lenovo ThinkSystem Rack Servers Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How do Lenovo ThinkSystem rack servers compare with HPE ProLiant DL servers?
- When shopping for a rack server, would you go with Dell EMC Poweredge or Lenovo Thinksystem?
- Does anyone have statistics on how often a fire occurs in a computer room?
- Are there any comparisons of HPE & Cisco servers using Benchmarks?
- When evaluating Rack Servers, what aspect do you think is the most important to look for?
- What's the 2018 Market Outlook for Companies Selling Rack Servers?
- Why is Rack Servers important for companies?