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System Administrator at a manufacturing company with 10,001+ employees
Real User
Nov 3, 2020
Provides the power and versatility needed to tackle demanding workloads
Pros and Cons
  • "I would say the stability of the system itself would be the biggest advantage."

    What is our primary use case?

    We use this solution for virtualization purposes. We are running a huge amount of different VM's on them.

    How has it helped my organization?

    The usage of the server itself, the hardware specs of the specific models is more than enough for the project or projects' needs. The controllers which were used, or the hardware (HDDs or solid drives from Lenovo, which are used in this hardware) are more than enough for our project needs. Overall, the general configuration of the server, the system, truly covers the project needs.

    Most of our projects come with a pretty heavy workload. The server itself covers all of the bases — my clients are really happy with it.

    For example, one of the projects is from a medical laboratory company that provides services for medical institutions. There are a lot of workload calculations and Rack Servers covers the mix.

    What is most valuable?

    HP and Dell servers have multi-house technology that is really easy to use. We don't experience any problems with logging or gathering hardware information. The rest of the technical and software stuff is absolutely the same no matter the manufacturer. So, from a technical perspective, it is the same.

    The general purpose of this hardware is the same, the functionality is the same, it just goes by a different name. As I mentioned, the stability of the server itself is a benefit for me; it's more reliable now.

    What needs improvement?

    From my perspective, from my case usage, I wouldn't say that I have seen a lot of space for a general upgrade of the system. The technology is constantly developing. It's just a matter of the client or customer getting the most high-end service for a long period of time — for example, one or two years. In three years, this technology will be old and there will be new technology available. Presently, I wouldn't say that there is space for much improvement on the current servers.

    Technology is developing continuously. We are getting new high-end drives and so on. Technology development does not simply stop in its tracks, waiting until you adopt that server right now — in three to five years, it will be obsolete. You will be still able to buy some hardware in order to upgrade it because the platform itself is universal, but it's up to you whether you buy something old or something new and upgrade it.

    Buyer's Guide
    Lenovo ThinkSystem Rack Servers
    December 2025
    Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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    For how long have I used the solution?

    I have been using this solution for more than six years.

    What do I think about the stability of the solution?

    I would say the stability of the system itself would be the biggest advantage. I have worked with other manufacturers — Firmware for example — and they are not so stable.

    What do I think about the scalability of the solution?

    Your budget determines the scalability. It's absolutely scalable and you can upgrade the platform with the hardware you are planning to use.

    How are customer service and support?

    I have used their support from time to time, in some cases when I was unable to find immediate information. I don't remember if I contacted them directly or just used their website to gather information. There are a lot of cases where you can just find everything you need on their website.

    I would give their technical support a rating of nine.

    How was the initial setup?

    From an administrative perspective, the initial setup is absolutely straightforward. From a user's perspective, it not so straightforward if you want to add some features. The old servers don't have the stability needed to manage the storage from the remote management tool; it's not really comfortable, but still usable. It's absolutely fine when setting up the server.

    The basic setup takes less than one hour. It depends on where the servers are deployed from and how ready the server is. I mostly work remotely, so I am not hands-on with the server. Deployment is just a matter of the network and how it was prepared previously. At minimum, deployment takes one hour.

    What about the implementation team?

    Whether we use a deployment plan depends on the customer and their needs.

    The person who will be deploying the server should get the basic information on the needs of the project first, and compare it to the hardware specifications that this specific hardware or any specific hardware will provide. If there is a level for any upgrade, it's absolutely fine. The person should be looking for a solution that will cover the needs of the project with more than a difference of 100% for the future. The projects will increase the size of it, so the server should cover the current needs of the projects, plus 100%.

    What was our ROI?

    Our customers absolutely see a return on their investment with Lenovo Rack Servers.

    The price in comparison, for example, to deploying a cloud solution on a cloud platform, is fully coverable in terms of deploying the same solution on personal hardware. So yes, it's coverable.

    What's my experience with pricing, setup cost, and licensing?

    I don't really remember the prices for the servers but in comparison with the bigger players on the market, their prices are fine with me. They are not ideal because clients will always want a lower price. Regarding the licensing, I don't have any information on that because I wasn't facing any cases where we needed additional licensing on the servers.

    What other advice do I have?

    The general usage of the hardware itself is a level of education that you get during the process of the initial setup and further maintenance of the servers. That alone is very valuable. 

    Overall, on a scale from one to ten, I would give this solution a rating of nine. I cannot give it a higher rating because the perfect solution does not exist.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CIO at a tech services company with 201-500 employees
    Real User
    Top 20
    Jan 25, 2024
    Offers competitive pricing, options for easy upgrades, and saves valuable space
    Pros and Cons
    • "Easy integration with UPS systems provides added convenience and efficiency for our operations."
    • "Improvements could be made in the network cards, particularly by offering options for higher-speed cards beyond the current 10 GB."

    What is our primary use case?

    I use Lenovo ThinkSystem Rack Servers to run our university's ERP system and specialized software for long-distance learning. These servers also support seamless file sharing.

    What is most valuable?

    What I like the most about Lenovo ThinkSystem Rack Servers is that they save space by consolidating everything into one cabinet, making management more straightforward. Additionally, easy integration with UPS systems provides added convenience and efficiency for our operations.

    What needs improvement?

    Improvements could be made in the network cards, particularly by offering options for higher-speed cards beyond the current 10 GB. Upgrading to faster network cards would enhance performance and meet the demand for increased network speeds.

    For how long have I used the solution?

    I have been working with Lenovo ThinkSystem Rack Servers for almost four years.

    What do I think about the stability of the solution?

    We have not had any major stability issues with Lenovo ThinkSystem Rack Servers.

    What do I think about the scalability of the solution?

    Lenovo ThinkSystem Rack Servers are scalable enough for our needs and serve a variety of enterprise clients.

    How are customer service and support?

    I would rate Lenovo's technical support as an eight out of ten. It is quite good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Deployment required a small team and it was handled by one internal person and supported by a couple of engineers from our supplier. It is quite easy to maintain the servers.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Lenovo ThinkSystem Rack Servers is quite competitive with yearly licenses.

    What other advice do I have?

    My advice to new users is not to focus too much on benchmark indicators for servers. The key is finding servers that align with your specific application needs and optimizing them for performance, regardless of the brand. It is more about how well the servers suit your applications than just the brand's performance claims. Overall, I would rate Lenovo ThinkSystem Rack Servers as an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Lenovo ThinkSystem Rack Servers
    December 2025
    Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,310 professionals have used our research since 2012.
    reviewer1767870 - PeerSpot reviewer
    Technical Department at a construction company with 11-50 employees
    Real User
    Feb 10, 2022
    Highly reliable, helpful support, and hardware performs well
    Pros and Cons
    • "The hardware performance is very valuable."
    • "Lenovo ThinkSystem Rack Servers does a very good job. However, what could be improved can be their Configurator because it's very bulky and it sometimes gives logical errors."

    What is our primary use case?

    We use the Lenovo ThinkSystem Rack Servers for file, print, and storage servers. Additionally, for office collaboration.

    What is most valuable?

    The hardware performance is very valuable.

    What needs improvement?

    Lenovo ThinkSystem Rack Servers does a very good job. However, what could be improved can be their Configurator because it's very bulky and it sometimes gives logical errors.

    The dashboard and customization can improve.

    For how long have I used the solution?

    I have been using Lenovo ThinkSystem Rack Servers for a long time.

    What do I think about the stability of the solution?

    The reliability is extremely good. It is very stable, it can run forever.

    What do I think about the scalability of the solution?

    Lenovo ThinkSystem Rack Servers is scalable. however, in our case, we are a one-site office, we don't scale the solution that much. We look at the specifications and we use it until it is out of warranty and maybe we replace it or upgrade.

    How are customer service and support?

    The technical support is very good from Lenovo.

    How was the initial setup?

    The setup of Lenovo ThinkSystem Rack Servers was simple.

    What's my experience with pricing, setup cost, and licensing?

    The price of Lenovo ThinkSystem Rack Servers is competitive.

    Which other solutions did I evaluate?

    We did not evaluate other options because we are an IBM business partner. Lenovo is our go-to brand.

    What other advice do I have?

    I rate Lenovo ThinkSystem Rack Servers an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    reviewer1278084 - PeerSpot reviewer
    Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
    Real User
    Feb 22, 2021
    A perfect solution with good stability, good local support, and best performance
    Pros and Cons
    • "Its performance and the local support of Lenovo in my city are the most valuable features. Its performance is the best, and its user interface is also very easy."
    • "Its price could be better. Its price is sometimes an issue for our clients. XClarity Controller is a very good feature, and Lenovo should include the XClarity Controller license without any additional cost. It should be integrated within the product."

    What is our primary use case?

    Our clients use it for server virtualization.

    What is most valuable?

    Its performance and the local support of Lenovo in my city are the most valuable features. Its performance is the best, and its user interface is also very easy.

    What needs improvement?

    Its price could be better. Its price is sometimes an issue for our clients.

    XClarity Controller is a very good feature, and Lenovo should include the XClarity Controller license without any additional cost. It should be integrated within the product.

    For how long have I used the solution?

    I have been using this solution for ten years or so.

    What do I think about the stability of the solution?

    It has very good stability. Lenovo systems are very good in this aspect.

    What do I think about the scalability of the solution?

    Its scalability is fine for me. Our clients are usually SMB, but we also have some large enterprises.

    How are customer service and technical support?

    I am very satisfied with their support.

    How was the initial setup?

    Its initial setup is very easy. The deployment generally takes two or three days, but the duration also depends on the complexity of the solution. One person is sufficient for its deployment.

    What's my experience with pricing, setup cost, and licensing?

    Its pricing is very competitive.

    Which other solutions did I evaluate?

    Our clients evaluate Hewlett Packard Enterprise and Dell. I find Lenovo better in terms of performance, support, and price. Its performance is good for me. Other vendors are not bad, but Lenovo is usually my first choice. 

    What other advice do I have?

    I would recommend this solution. I would rate Lenovo ThinkSystem Rack Servers a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Lecturer at a educational organization with 1,001-5,000 employees
    Real User
    Nov 29, 2020
    Good stability, easy mounting, and good support
    Pros and Cons
    • "We appreciate the stability and easy mountings of all the machines. We have some direct connections with IBM, Lenovo, and other companies, and we get close support from them."
    • "It is quite an expensive product. Its price can be improved."

    What is our primary use case?

    It is a large VMware virtualization environment on which our students and researchers are running all the machines.

    What is most valuable?

    We appreciate the stability and easy mountings of all the machines. We have some direct connections with IBM, Lenovo, and other companies, and we get close support from them.

    What needs improvement?

    It is quite an expensive product. Its price can be improved.

    For how long have I used the solution?

    I have been using this solution for a year.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It is scalable. We have 1,000 users. They are our students and researchers. We plan to keep on using this solution. 

    How are customer service and technical support?

    We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we have some direct connection with the engineers.

    How was the initial setup?

    The initial setup was straightforward. The deployment duration varies because sometimes the students are deploying it, and they take a little longer. Normally, it is quite fast.

    What about the implementation team?

    I am a part of the consulting team and a lecturer at the University. The implementation is done by some assistants to teach the students. We have four to five full-time people for its deployment and maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    It is too expensive. Because we are a university and we have to look for our money, many times we buy some refurbished machines or equipment at reasonable prices from IBM or Lenovo. We are a little bit limited in terms of money, and we buy as much as we can. If they were cheaper, we would buy more.

    What other advice do I have?

    I would recommend this solution to others. I would rate Lenovo ThinkSystem Rack Servers a nine out of ten. It is just the price that lowers it to nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Lecturer at a educational organization with 1,001-5,000 employees
    Real User
    Nov 28, 2020
    Stable, easy to install, and has good technical support
    Pros and Cons
    • "The solution is very simple to install."
    • "From our side, our budgets are really not there. The availability of cash is a little bit limited. We buy as much as we can, If it was less expensive, we could buy more."

    What is our primary use case?

    It's a large virtualization environment where our students and our researchers have all the machines running and it's realized with VMware.

    What is most valuable?

    We appreciate the stability of all the machines.

    The easy mountings are convenient. 

    We have some direct connections to IBM and Lenovo, as well as other companies. They offer us very good manufacturer support. Technical support has been very good and we've been satisfied with the level of service we get.

    The solution is very simple to install.

    What needs improvement?

    There are so many features, it's difficult to even use them all. Therefore, I don't believe there are any features that are lacking.

    From our side, our budgets are really not there. The availability of cash is a little bit limited. We buy as much as we can, If it was less expensive, we could buy more.  

    For how long have I used the solution?

    I deal with this solution about once a year.

    What do I think about the stability of the solution?

    The solution is stable. It's very reliable. There aren't glitches and it doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The solution can scale quite easily. If you need to expand it, you can do so rather easily.

    We have about 1,000 people on the servers that we have. They are all students and researchers.

    We'll continue to use this product going forward.

    How are customer service and technical support?

    We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a mainframe on our site for demonstration purposes. We are lucky to have a direct connection to the engineers.

    How was the initial setup?

    The initial setup is not complex. It's very straightforward.

    Deployment times vary. If students are doing it, it might take a little bit longer, however, if we handle it ourselves, we can do it relatively quickly.

    It's difficult to count how many people we have on deployment and maintenance duties as they're all part-time. We have about four to five full-time equivalents.

    What about the implementation team?

    I am part of the consulting team. The work is done by some assistants or to teach a student as I'm a lecturer at the University.

    What's my experience with pricing, setup cost, and licensing?

    The cost is a bit pricey. We'd buy more from them if we could, however, we are on a limited budget.

    What other advice do I have?

    We're just customers. We don't have a business relationship with Lenovo.

    Normally, we are not using the latest version of the solution due to the fact that they are too expensive. We are a university and we have to look for how much money we use. Therefore, often we end up buying some refurbished machines or some equipment from IBM, from Lenovo, etc., which we get at reasonable prices.

    Everything is on-premises and we have our own private cloud with these machines.

    I'd recommend the solution to other organizations. 

    Overall, on a scale from one to ten, I'd rate it at a nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT/OT Project Manager and IT/OT Architect at a energy/utilities company with 1,001-5,000 employees
    Real User
    Jan 6, 2019
    Cheap solution in comparison to other products on the market
    Pros and Cons
    • "It is a scalable product."
    • "It was complex to get this started because the Lenovo and VMware are not very compatible. We had to get some updates in order for it to be implemented."

    How has it helped my organization?

    We started adding servers to our central offices, and we considered HP devices, but we found Lenovo was a better choice for us. 

    What is most valuable?

    It performs really well, and the price is cheaper than other solutions. They are extremely reliable. 

    What needs improvement?

    The management troubles us a bit. We also had some issues getting VMware to run on the Lenovo servers. We were told to go to HP but we stuck with Lenovo. 

    I would like to see the management port improved. We do use XClarity, which is from Lenovo, but it still needs an upgrade. It is difficult to work with and it would be beneficial for Lenovo to improve this.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    The stability is great.

    What do I think about the scalability of the solution?

    This is a scalable product. When considering discs to servers, it is very reliable.

    How are customer service and technical support?

    We have another party that handles our tech support issues.

    Which solution did I use previously and why did I switch?

    About eight years ago, IBM was our preferred supplier. They were also the cheapest. We switched because IBM sold their hardware service to Lenovo.

    At one point, we also considered Intel servers, but we still stayed with Lenovo.

    How was the initial setup?

    It was complex to get this started because the Lenovo and VMware are not very compatible. We had to get some updates in order for it to be implemented.

    What's my experience with pricing, setup cost, and licensing?

    It is the cheapest solution we have seen on the market.

    What other advice do I have?

    When considering a vendor, I always consider reliability and cost. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Coordenador de TI at a tech services company
    Real User
    Top 20
    Apr 29, 2018
    Ensures high availability, better hardware management, and support for active features
    Pros and Cons
    • "Ensures high availability, better hardware management, and support for active features."
    • "Throughout the use of the product, special needs will arise which may require a global need."

    What is our primary use case?

    Implementation of site backup. 

    How has it helped my organization?

    Improvements came in as:

    • Server scalability
    • Better asset-park management
    • Better security to keep services active
    • Convergence between manageable equipment
    • Many other benefits resulted in better service delivery and continuity.

    What is most valuable?

    • Implementation of server clusters using VMware. 
    • Ensures high availability, better hardware management, and support for active features.

    What needs improvement?

    To date, we have not seen any need for improvements.

    Throughout the use of the product, special needs will arise which may require a global need.

    For how long have I used the solution?

    One to three years.

    What's my experience with pricing, setup cost, and licensing?

    As the costs got high, we had to use the virtualization feature to consolidate the server farm.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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