Group IT Architect & Network Engineer at a engineering company with 11-50 employees
Real User
A scalable solution to host all of our in-house data and applications
Pros and Cons
  • "We are satisfied with the stability."
  • "It takes a very long time to enter the management console, as well as to restart the system, and these are things that should be improved."

What is our primary use case?

The Lenovo ThinkSystem is used for everything in our company from ERP to BI, for production, PLM, CAD for designing, and everything else.

What needs improvement?

It takes a very long time to enter the management console, as well as to restart the system, and these are things that should be improved.

For how long have I used the solution?

We have been using Lenovo's ThinkSystem DM series for thirty years.

What do I think about the stability of the solution?

We are satisfied with the stability.

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What do I think about the scalability of the solution?

Scalability is available and could be done, but we bought everything that we needed at the beginning. The system covers our needs so we don't have any reason to improve, update, or scale.

How are customer service and support?

We have a local partner for technical support.

Which solution did I use previously and why did I switch?

This solution has been in place and part of our IT department since the beginning and we have had no reason to change.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Technical Specialist at a tech vendor with 11-50 employees
Reseller
Efficient storage and processing solution with simple deployment
Pros and Cons
  • "Ability to cluster two storages together with HA availability."
  • "This is an expensive solution."

What is our primary use case?

We assess requirements and implement this solution for our clients who wish to update and upgrade their equipment, servers and storage. We build a solution and provide the equipment and deploy for our customers. With Lenovo, we use the EMC for storage and HPE for processing. I work with the HP series and we're looking to expand the Lenovo market. I'm working in an IT company and I'm the technical manager. 

What is most valuable?

In this solution, I like the option of clustering two storages together and that there can be HA availability. You can get two DM Series which is a 5000 Series, and you can cluster them and make a chain solution. This is a very important feature. If you want to build this solution with brands such as EMC, you should be paying a lot of money because it requires buying equipment like a VPLEX which is so expensive. With the other device you can launch as soon as it appears. But with this DM Series, you only need two of these. It's a very good feature. 

What needs improvement?

Unfortunately, this is a very expensive solution. At the end of the day it's the client that decides whether to implement.

I'd like to see a clustering mode included in the solution as an additional feature. 

For how long have I used the solution?

I've been using this solution for 15 years. 

What do I think about the stability of the solution?

This is a very stable solution. 

How are customer service and technical support?

We try to solve any problems ourselves using the company site because we have no local technical support in our location. If there are any technical issues, it requires us to send servers overseas and it can take several months to solve a problem. 

How was the initial setup?

The initial setup is very straightforward. Deployment takes 30 or 45 minutes to install the hardware and maybe an hour to initialize or setup the software. A maximum two or three hours in total. 

What other advice do I have?

It's important to know that the storage is entry level mode. In comparison with other similar solutions, I think this one is the most expensive. Clients don't understand why they should pay so much money for the DM Series. It's possible to get other solutions with similar configurations like SSV, SaaS, HPE, MS-DOS. These are cheaper solutions. 

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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