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CEO at Next Generation Technocom Pvt Ltd
Real User
Top 5
Has a flexible implementation process and good scalability
Pros and Cons
  • "The initial setup process is easy and flexible."
  • "Layer7 API Management’s price could be reduced."

What is our primary use case?

We use Layer7 API Management to manage API gateway and customize policy scripts.

What is most valuable?

The product works well from an implementation perspective.

What needs improvement?

Layer7 API Management’s price could be reduced.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

Buyer's Guide
Layer7 API Management
June 2025
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What do I think about the scalability of the solution?

We can create multiple gateways using the product. It has good scalability. It is suitable for enterprise customers who have many APIs and microservices.

Which solution did I use previously and why did I switch?

We have used WSO2, Kong, MuleSoft, and other open-source products.

How was the initial setup?

The initial setup process is easy and flexible.

What's my experience with pricing, setup cost, and licensing?

Our customers found the product’s cost a little higher. They are looking for open-source solutions.

Which other solutions did I evaluate?

We evaluated Salesforce.

What other advice do I have?

I rate Layer7 API Management an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Stefan Zivanovic - PeerSpot reviewer
Cyber Security Consultant at CyberGate Dfenese
Consultant
Top 5
Stable product with a user-friendly interface
Pros and Cons
  • "It is a stable product."
  • "There could be more integration options included in the product."

What is most valuable?

The product has a user-friendly interface. There are customization options, unlike the previous version, where we had to do manual coding. We use the configuration wizard to set it up. It saves us a lot of time.

What needs improvement?

There could be more integration options included in the product. It needs active connections added in the present version.

For how long have I used the solution?

We have been using Layer7 API Management for three months. At present, we are using the latest version.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 12 Layer7 API Management users in our organization.

How was the initial setup?

The initial setup process is easy. The deployment time depends on the custom applications. It takes time to integrate configuration to explain the process to small business vendors.

What's my experience with pricing, setup cost, and licensing?

There are various licensing models for Layer7 API Management. We have to buy additional licenses to get new versions.

What other advice do I have?

I rate Layer7 API Management an eight out of ten. It takes time to learn and understand the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Layer7 API Management
June 2025
Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Business development manager at Sec4you
Real User
Has workflows inside of the gate that help us a lot to implement customers and improve user experience
Pros and Cons
  • "There are many security policies within this solution that help to prevent attacks. We are also able to implement TLS to allow us to look at the application from the backend. There are workflows inside of the gate that help us a lot to implement customers and improve user experience. Our customers are also able to move from a customized creative view to taking advantage of AI bot solutions."
  • "I would like for the new release to allow us to speed up code generation. The integration with CICD could also be more seamless."

What is our primary use case?

I sell this solution to a variety of clients in digital banking, insurance, and health care.

What is most valuable?

There are many security policies within this solution that help to prevent attacks. We are also able to implement MTLS to allow us to lock a channel from the application from the backend. There are authentication flows inside of the gateway that help us a lot to implement customers improved user experience. 

What needs improvement?

I would also like the next release to support FAPI-CIBA because there are laws in Brazil that require companies that operate in a digital manner to support CIBA and FAPI. This is more for authentication flows.

For how long have I used the solution?

I have been a partner with Layer7 since CA Acquisition 

What do I think about the scalability of the solution?

I have never had any concerns in regards to the scalability of the solution as it is able to handle more than 25,000 transactions per gate. We currently have seventy people working with the solution but for one simple gate implementation, only one engineer/technician is required.

How are customer service and support?

The support that is available is only for technical issues, they are not able to help you with your use case.

How was the initial setup?

The initial setup is a piece of cake.

What was our ROI?

Most of my customers have been able to see an ROI.

What other advice do I have?

Be sure to research this product and its functionalities well prior to moving forward with the solution. Many of my clients will have issues with the solution in regards to their use cases.

This solution is easy to deploy and view data in API but you must have a solid plan to manage the environment.

I would rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Business development manager at Sec4you
Real User
A visual user interface to instantly create APIs
Pros and Cons
  • "The mobile access gateway (MAG) is tremendous."
  • "They need a multifactor authentication solution for the API layer and the other layers, as well."

What is our primary use case?

We use Layer7 API Management for digital banking: for signing, validation, transactions, etc.

We are a partner, so there are roughly 40 people inside my company working with Layer7.

What is most valuable?

The mobile access gateway (MAG) is tremendous.

What needs improvement?

Its ID authentication is a little outdated. I think they should start using face ID.

They need a multifactor authentication solution for the API layer and the other layers, as well. Today, we don't have face recognition for the gateway. We don't have palm recognition either. This would add a needed additional security layer.  

For how long have I used the solution?

I have been using this solution for roughly two to three years.

What do I think about the stability of the solution?

This solution is very stable. Once you have the other patches applied it's really stable.

What do I think about the scalability of the solution?

Layer7 API Management is very scalable.

How are customer service and technical support?

Overall, I would give their technical support a rating of six. It was better before Broadcom acquired it from CA. If they improved their response time, I would give the technical support a higher rating.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

We have implemented this solution for three banks. One bank took three months and another took six months to fully implement due to an additional security layer.

It really depends on the size of the bank and the number of transactions that you have to validate, the board members, and the customer flows within the bank.

What other advice do I have?

If you wish to implement Layer7 API Management, it is paramount that you understand, first, what you need.

Most of the time, the customer doesn't understand the power of APIs and how they should be managed inside an organization. If your customer doesn't have a plan, it doesn't matter what solution they use — nothing will work.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CEO at Next Generation Technocom Pvt Ltd
Real User
Top 5
A good solution for microservices and APIs, but its price is high
Pros and Cons
  • "We loved the portal part the most, which had monetization and showed how people were using the stuff. It is a good product as a whole and has a lot of microservices and granular features."
  • "The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high. From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement."

What is our primary use case?

We had a test version, which was more of an on-prem version, and we also had some on the Docker for a live API creator. 

We are a security service company, and we provide a lot of solutions in that space. We were just trying to have a frictionless authentication product, so we were working on that. We were looking for a Gateway that can serve in an API, and we've already got an open-source solution.

What is most valuable?

We loved the portal part the most, which had monetization and showed how people were using the stuff. It is a good product as a whole and has a lot of microservices and granular features.

What needs improvement?

The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high.

From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement.

For how long have I used the solution?

We have been using this solution for four to five years.

How are customer service and technical support?

Technical support was okay. We were getting good support. We had access to the portal, and the support was good enough.

How was the initial setup?

It was a little complex initially. We struggled a bit initially to understand this solution, but later on, it was okay. I do not exactly remember the issues, but initially, our team was facing a lot of problems in terms of virtualization.

What's my experience with pricing, setup cost, and licensing?

It was very high at that time. We are a Broadcom CA partner, and we got it only for testing purposes. We didn't pay anything for it.

What other advice do I have?

I would recommend this solution to others. This is one of the good solutions for microservices and APIs and for people who need to go the digital way. There are a lot of other solutions that are coming into the market, and the infrastructure landscape is changing.

I would rate Layer7 API Management a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1441035 - PeerSpot reviewer
Automation Engineer at a computer software company with 10,001+ employees
Real User
Stable, straightforward to set up, and has centralized management
Pros and Cons
  • "It is helpful to have a central API that is hosted and managed."
  • "If they had different levels of support available then it would be easier to justify the costs."

What is our primary use case?

This product is used to expose some internal APIs to help us automate different activities.

How has it helped my organization?

What is most valuable?

It is helpful to have a central API that is hosted and managed.  It reduces costs and customers, suppliers, and vendors receive a uniform interface.

What needs improvement?

The license model and the cost of licensing can be improved. Especially given that we are in a stable operational mode.

For how long have I used the solution?

We have been using Layer7 API Management for five or six years, and we have been actively using it this year.

What do I think about the stability of the solution?

It has been working quite well for a long time.

What do I think about the scalability of the solution?

It's been working for us, from a scalability perspective. It's implemented within a central group, so there are just a couple of roles that run it. The APIs we host are stable.

How are customer service and technical support?

We are in a stable maintenance mode, so we haven't had to engage customer service/technical support for some time.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to this one.

How was the initial setup?

It's a complex product, but I would say that the initial setup is straightforward.

What about the implementation team?

Our in-house team handled the deployment.

We have a handful of IT admins and app admins who specialize in maintaining Layer 7 

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

It is a pricey product, although priced to the market. 

Which other solutions did I evaluate?


What other advice do I have?

Overall, this is a good product. It's been stable and working for us, and our main difficultly is people calling out the price point on it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user880812 - PeerSpot reviewer
Technology Analyst at Infosys Technologies Ltd
Real User
Gives us insight to the original view and tells us how much data there is
Pros and Cons
  • "This improved our organization, because it gives the management data to discuss for the next course of action and it suggests what to work on, as the next thing."
  • "From the last version, they have added more dashboard support, but there is still a lot they need to improve. In terms of monitoring, it's almost all covered. The interface can be improved, though."

What is our primary use case?

We've been using it to program intermittently. There's a problem with one version, which saves pretty slowly. Now it's good. Then we found that this is cheaper. The advantages include the coding, as well as getting emails and alerts from them.

How has it helped my organization?

I mostly used it when working in the banking sector. There are many bank connections going on every day, especially during the holiday season, which can be kind of tough. We need to straighten the books, which can include how much money came in, how much money was lost, etc. If the information is not there, there will be a problem. We needed a program to keep track of the data.

This solution gives us an insight to the original view. It tells us how much data is there and it provides manuals to use it. So the technician office is there and it gives us some data. For the moment, we can change anything in the software, like enlarging it for example. 

It improved our organization because it gives the management data to discuss for the next course of action and it suggests what to work on, as the next thing.

I published APIs in the CA environment also. That's very good. I haven't done it in my workspace on a personal level, but it's a good thing. I have already published APIs with other solutions, but there is a bit of a difference and that is good for CA. CA is better than Apigee because CA allows you to make changes and is a little generous in terms of where to go with the project. It's good.

It's very good at supporting a large number of APIs or transactions. The transport of APIs is needed. Everything in CA is very easy for developers, because when a developer logs he can view it right away. With other systems, it isn't as easy. I like this. It's going up in the market.

What is most valuable?

I think it's very valuable because of the support desk in one application. It protects us well. That is very important.

In terms of security, it's mostly been enough until now. I had used them in my local work. I was playing with them and saw that they support everything. It's almost all covered so far.

What needs improvement?

From the last version, they have added more dashboard support, but there is still a lot they need to improve. The thing is, on the chart you can set it to forty seconds or one minute. That's fine, but if you hold any request it should be clear on the graph. For instance, on the dashboard of the graph it should be written around it. It should say, this is the response time here, etc. In terms of monitoring, it's almost all covered. The interface can be improved, though.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

It's really stable. That I can assure you. That is the one thing which I have to fight for with my managers because they ask why we should not move to a different solution. They said another solution is more stable. I told them that they are looking at the market analysis. We should test it ourselves. It's a really major banking project that we're working on.

What do I think about the scalability of the solution?

Scalability is really good because it's very easy to create new users. It's really good.

There are 43 people using CA. We will use CA to its maximum capacity. It has become very popular in my office.

How are customer service and technical support?

I never needed to use their technical support. If you need it, you could chat with the online support team. That's it.

Which solution did I use previously and why did I switch?

We used Apigee and API Connect. I found that CA is more stable than the others. When you are deploying code, you also need the previous versions. With CA I can track all the changes. It's more stable and reliable.

How was the initial setup?

The initial setup is simple. If you are a novice it could be complex, but if you are good at working with computers it should be very simple. It takes about seven or eight minutes, including configuration.

All we have to do is consider our code and environment for the applications. For instance, what things are going to happen.

We used three people for deployment. One is project development guy that we might move because development is getting smooth nowadays.

We currently have 18 people, of which seven are developers and three are in management. So there are eight people in back-end maintenance.

What was our ROI?

You can imagine that we are in a gem mine. It costs money to supply the equipment and then we can get 45 gems. It's difficult to know the ROI until you get the gems out.

What other advice do I have?

I would say implement it. If you are new to APIs and things, you won't understand it, but if you have some experience it will be okay.

I would rate this as eight of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultor de segurança at a tech company with 1-10 employees
Real User
Information Security Features Allow Our Developers to Focus on Just Writing the Support Code
Pros and Cons
  • "I work for an information security company. CA API Management is capable of using tokens for authorization to manage access control for the APIs."
  • "One specific feature that we need is the ability to authenticate directly to the server with API data. It's not complex nowadays. This is a feature that we need and CA doesn't have it."

What is our primary use case?

In my company, we use CA API Management for banks in the financial markets. Our primary use case is for the basic protection of the APIs. We also use the authentication feature.

How has it helped my organization?

One of the main ways that CA API Management has improved our company is that we do not require a lot of people to work in developing new security code when they are programming for the APIs. They leave all the responsibility to CA API Management. 

In this manner, our developers can focus on just writing the code and on important business.

What is most valuable?

I work for an information security company. CA API Management is capable of using tokens for authorization to manage access control for the APIs.

What needs improvement?

One improvement for CA API Management would be better integration with the web access console. Better integration of the web access console would be great.

One specific feature that we need is the ability to authenticate directly to the server with API data. It's not complex nowadays. This is a feature that we need and CA doesn't have it. 

CA API Management can't do the same authentication functionality with the APIs as the other competitive products in the marketplace.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability of CA API Management is very good. We have very little problems with the solution. Just once, there were a couple of days that became filled up with logs of reporting information. Overall, CA API Management is certainly stable.

What do I think about the scalability of the solution?

We don't have any problems with scalability. We have only a few customers that have deployed it. We only use it for a total of 4 clients. We don't use it in all of our projects. We work with other technology. 

Our final customer maintains the CA API Management installation and only needs our contractors to make other new improvements.

How are customer service and technical support?

Technical support is okay. We have opened some cases and all of them were quickly solved.

Which solution did I use previously and why did I switch?

This was the first tool that we used for API Management.

How was the initial setup?

The initial setup is good. For our requirements, it fits our appliances. 

The initial deployment of the software was two hours, i.e. to have the API data up and running.

What about the implementation team?

We are a reseller company that makes the final setup for our customers. We always do the final installation for our clients.

What's my experience with pricing, setup cost, and licensing?

Our CA API Management license is for five years with no additional cost other than the standard licensing fees.

Which other solutions did I evaluate?

Nowadays, we are looking at IBM solutions because other customers required it of us.

What other advice do I have?

CA API Management is very helpful. I would rate the product an 8 out of 10. In my opinion, the features are all very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Layer7 API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Layer7 API Management Report and get advice and tips from experienced pros sharing their opinions.