No more typing reviews! Try our Samantha, our new voice AI agent.
RaviVerma1 - PeerSpot reviewer
Lead API Engineer at Boubyan Bank
Real User
Nov 17, 2022
Integrates well, beneficial security functionality, and easy setup
Pros and Cons
  • "The most important features of Layer7 API Management are the basic security functionality and validation checks, and it integrates well."
  • "Layer7 API Management could improve by assing more portal-based capabilities."

What is our primary use case?

Layer7 API Management can be deployed on the cloud and on-premise.

We are using Layer7 API Management to expose APIs and to do security checks, which is similar to a reverse proxy.

What is most valuable?

The most important features of Layer7 API Management are the basic security functionality and validation checks. Additionally, it integrates well.

What needs improvement?

Layer7 API Management could improve by assing more portal-based capabilities.

For how long have I used the solution?

I have been using Layer7 API Management for approximately two years.

Buyer's Guide
Layer7 API Management
September 2026
Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

Layer7 API Management is stable.

What do I think about the scalability of the solution?

We have four people using this solution in my company.

The solution is scalable.

How are customer service and support?

The support from Layer7 API Management is proactive.

Which solution did I use previously and why did I switch?

I prefer Layer7 API Management over Apigee. Apigee has a portal-based capability which is better than Layer7 API Management.

How was the initial setup?

The initial setup of Layer7 API Management is not complex. The process took approximately 10 to 15 minutes.

What's my experience with pricing, setup cost, and licensing?

The price of Layer7 API Management is reasonable compared to Apigee.

What other advice do I have?

This is a good solution. However, it would be ideal if they had a technical team because there is a need for some basic coding knowledge. It requires comprehensive Java knowledge.

I rate Layer7 API Management an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Consultant at a tech services company with 10,001+ employees
Consultant
Nov 13, 2023
Provides a single platform for managing security, real transformation, connectivity, and development, eliminating the need for additional add-ons
Pros and Cons
  • "It's a comprehensive tool that allows us to perform all the necessary tasks in one place."
  • "I understand that clients are often concerned about costs. They might be exploring other options due to the high cost associated with our current package."

What is our primary use case?

It serves our development purposes, enabling the connection of both external and internal clients, for example.

What is most valuable?

It's a comprehensive tool that allows us to perform all the necessary tasks in one place. With other middleware API management tools, we might need multiple tools and layers to achieve the same results. This tool provides a single platform for managing security, real transformation, connectivity, and development, eliminating the need for additional add-ons.

What needs improvement?

It's quite satisfactory. However, I don't focus much on the cost perspective, but I understand that clients are often concerned about costs. They might be exploring other options due to the high cost associated with our current package.

Currently, we don't have any major issues, and any past issues we encountered were promptly resolved. Perhaps in terms of improvement, we could explore more robust connectivity options, but for our current needs, it's been solid. As for my company, we might consider migration, and there are tools like GMU migration, provided by the same vendor, which could potentially help us in that regard.

For how long have I used the solution?

I have been using Layer7 API Management for the past eight years.

What do I think about the stability of the solution?

It is stable, as per our observations.

What do I think about the scalability of the solution?

I've been primarily utilizing the on-premises version, and it has proven to be scalable as we've added more clients. However, I haven't yet ventured into the cloud aspect, so there's potential for further exploration in that regard.

How was the initial setup?

It's not overly challenging. The documentation is quite comprehensive, and the support from the dot command is also reliable. Overall, it's a comfortable experience, and I haven't encountered any significant issues or concerns.

What other advice do I have?

I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Layer7 API Management
September 2026
Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Aniket Karle - PeerSpot reviewer
Senior Developer at a tech consulting company with 10,001+ employees
Real User
Sep 6, 2022
Simple to develop APIs at a competitive cost
Pros and Cons
  • "Simple to use and easy to develop APIs."
  • "This is definitely a stable solution."
  • "The development portal could be improved."
  • "Following Layer7's acquisition of Broadcom, the technical support and sales teams have not been good and both those areas need to be improved."

What is our primary use case?

We use this solution for security as well as for monetization. I'm a certified CA API management professional and a user of this solution. We are vendors of Layer7.

What is most valuable?

I like the simplicity of developing APIs.

What needs improvement?

The development portal could be improved. Following Layer7's acquisition of Broadcom, the technical support and sales teams have not been good and both those areas need to be improved. I'd also like to see the latest code support with open API specs and JavaScript which is lacking. 

For how long have I used the solution?

I've been using this solution for six years. 

What do I think about the stability of the solution?

This is definitely a stable solution. 

What do I think about the scalability of the solution?

The product is scalable, up or down, according to your needs and there are no issues. We receive somewhere between 30,000-60,000 hits per day. 

How are customer service and support?

Technical support is responsive, but since the merge with Broadcom the support has not been as good. They're not interested in getting on a call to quickly try to resolve an issue.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We also use API Apigee which is more complex. You have to know XML coding and tags, for example. With Layer7 you drag and drop assertions and name them. With Apigee, after selecting the policies, you need to write some logic into it.

How was the initial setup?

The initial setup is very simple. It's straightforward and you can just go through the mock ups step by step and implement. I do the deployment myself, it's very simple. 

What's my experience with pricing, setup cost, and licensing?

The cost depends on how many licenses you are trying to acquire. There is 
a perpetual licensing fee, and then you pay annually for support and maintenance. The price is competitive with other solutions. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arpit Agarwal - PeerSpot reviewer
Enterprise API Architect at Al-Futtaim Group
Real User
Jul 5, 2022
We created Enterprise API Management Layer for our legacy systems using this solution.
Pros and Cons
  • "The solution fills our two most important concerns in seeking an API solution by providing a reliable gateway and security options."
  • "Layer7 is the most important step in our Application Modernization strategy."
  • "The setup was not as straightforward as it should have been. Support should be improved."
  • "The architecture of the solution does not allow for flexibility in using different components for the gateway architecture."
  • "In terms of what could be improved, I think they do not have a good enough knowledge base on setting up the API Management Layer, especially on Azure using containers."

What is our primary use case?

I am an Enterprise API architect and we are one of the biggest conglomerate organizations in Dubai. We have a lot of retail businesses,  automotive businesses, and other interests. What we are doing is using the API Management to build out a proper, consistent API layer for our legacy systems and microservices as well. That will enable us to expand our reach in digital channels. This will also help us serve the API Products for 3rd part consumptions.

We are already using Dell Boomi in our organization for ESB purposes and are more focused on that development right now and hope to do more with Layer7 in the future.  

How has it helped my organization?

Layer7 is the most important step in our Application Modernization strategy. We envision to create an Open Architecture which allows us to adapt to ever-changing market needs. It is a key enabler in decoupling the core applications from the digital channels thereby giving us the flexibility to build the plug n play architectural landscape. 

What is most valuable?

Because we have only used the gateway part of the Layer7 solution, we have not explored a lot of the potential and capabilities in detail. It would be premature to go into details about what we may use or discover will be useful in the future. We still have to go into production. Feedback in terms of usability or the broader scope of features is not possible. The product has more capabilities that we were looking for in an API gateway in terms of security as well. We plan to incorporate all its advantages.  

The gateway and security features were the two most important requirements for us and the product has definitely met our expectations. That is currently most valuable to us.  

Upcoming features that we will soon incorporate will be Developer Portal, Live API Creator and Blazemeter.

What needs improvement?

In terms of what could be improved, I think they do not have a good enough knowledge base on setting up the API Management Layer, especially on Azure using containers. In the corporate world, this solution is becoming very popular as we move forward.   

So something that I would like them to improve on is their information resources because we need more assistance / support from them to get our API Management Layer set up correctly on Azure. They still have a lot to do in this area in terms of support and building a community. But we have confidence, it would improve moving forward.  

When you talk about full API life cycle management, they lack inbuilt support of community forums as part of their offering which can be published to external developers. The forum can become an important hub for communication between our organization’s API Team and app developers who wish to use our APIs. Using the forums, developers will be able to post questions using the forum.

For how long have I used the solution?

I think we are dealing with only a smaller part of the capabilities of Layer7 as we have just started using the gateway. So we are using it almost only as a gateway right now. We plan to broaden the scope and we are in the process of onboarding full API life cycle management as well. We only deployed it a few months back on the gateway level.  

What do I think about the stability of the solution?

We have not had many problems, but again, we are not testing under full, live production loads.  

What do I think about the scalability of the solution?

We have not gotten far enough along to test the scalability of the product, but it was made for enterprise solutions so it should be readily scalable.  

How are customer service and support?

From the support side, the Broadcom / CA Team has supported us well.

Which solution did I use previously and why did I switch?

For APIs, we were using Broadcom API Gateway. We were using Dell Boomi iPaaS, we were using F5 load balancing, and a web application firewall. All of these components we have in our organization. We may be able to reduce the number of solutions.  

Broadcom is actually the same product as the CA Technologies API gateway. CA (Computer Associates) was bought out by Broadcom. So now the CA API is the Broadcom Layer7 management solution which they are updating and improving. We stayed with the product when the product changed names.  

How was the initial setup?

The guys we used to do the installation were from a local UAE team. Their experience on Azure is limited. But at this point it is fine. I think we are more-or-less satisfied that what we have now is done correctly. 

What about the implementation team?

We used combination of internal and external team because we thought it would save time and effort.  

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing, I think we cracked a good deal with Broadcom on Layer7. It may be because of the COVID-19 situation. Whatever the reason, from a pricing perspective we have found the solution to be a good deal for us.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Layer7 as a nine. Right now it is a bit premature to rate the product overall but in terms of the disappointment in the community support opportunities, I would rate it as a seven as of now.  

I think with the situation that we are in and with the current economic atmosphere, there is definitely a reason for those looking for an API solution to also consider open-source products. Instead of going with the proprietary products, sometimes considerations depend on the size of the organization and the budget. Every organization should first analyze what they need. If they need an enterprise-class product definitely Broadcom Layer7 is a good solution. But if an organization can manage their needs with an open-source product, or the team has a good knowledge of the APIs and the ability to customize, then I think that open-source can be a viable option. As long as the product is sufficient to fit the needs, moving forward with some sort of an open-source product is just as well.  

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1179582 - PeerSpot reviewer
Assistant Consultant at a tech vendor with 10,001+ employees
Real User
Feb 21, 2022
The solution allows developers to create more advanced security policies
Pros and Cons
  • "API Management makes dealing with APIs easier, it will help you to move ahead on your API application journey, and the solution allows developers to create more advanced security policies."
  • "I feel like Apigee's API product is more interactive. You can drag and drop with those, but it's a little more difficult in Layer7; it's less user-friendly compared to that Apigee product."

What is our primary use case?

We use a combination of Denodo and Layer7 API Management. The APIs are developed on Layer7 and then exported through Denodo. Layer7 provides the security layer, while Denodo facilitates data on demand. That combination is handy, and most organizations have a similar setup. That data is exported to API. The data modeling is done on Denodo and exposed through policies developed on Layer7 API Management.

It's good to have a tool for integrating data between organizations and applications. The combination of Denodo and Layer7 is beneficial. I feel like Layer7 would not be sufficient because most APIs need data on demand. We need to provide data on demand on top of some layers without going back into the native data systems. 

That will help developers not tax something on the line. We just develop on top of those databases or data layers. You prepare a logical data layer to provide an API exposed through Layer7. Using Layer7 and Teams or different applications can consume those data easily. 

What is most valuable?

API Management makes dealing with APIs easier. It'll help you to move ahead on your API application journey. The solution allows developers to create more advanced security policies

What needs improvement?

I feel like Apigee's API product is more interactive. You can drag and drop with those, but it's a little more difficult in Layer7. It's less user-friendly compared to that Apigee product. However, the overall user experience is okay. 

For how long have I used the solution?

We have been using API Management for three years. 

What do I think about the stability of the solution?

Our deployment is stable. The company was using API Management before I joined. It's pretty stable and people are developing their APIs on it. The integration Layer7 provides works well in our environment.

What do I think about the scalability of the solution?

API Management is scalable. We did some horizontal scaling and adopted a clustered approach, with two or three nodes behind that. We have that kind of scalability in our environment, and we have a hard drive. We're processing millions of jobs a day that are handled well with the cluster setup we have in place.

How are customer service and support?

Solutions technical support actually falls. I mean, in our area, we have to get a team around it, so that some of the APIs won't get fail and the possibilities of capturing the records. Second thing is to deliver the migration of the APIs to higher environment. So this falls API, I mean, under support task and that too includes performing lifecycle management, upgrading the API versions. So last year we did from nine to ten. So this changes are there in the bucket of support and we do handle around that part of task.

What other advice do I have?

I rate Layer7 API Management eight out of 10. There's a steep learning curve, and I have spent two or three years looking at the documentation that comes with it. It's a bit difficult compared to some other products like Apigee.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1728963 - PeerSpot reviewer
Software Developer III at a financial services firm with 1,001-5,000 employees
Real User
Dec 9, 2021
Flexible policies, scalable, and straightforward installation
Pros and Cons
  • "The most valuable feature of Layer7 API Management is that their policy is really easy to develop and it is flexible."
  • "My advice to those wanting to implement this solution is if they have the right resource, this is a really nice product and I recommend it because it's really flexible and they can build and customize with the vendor directly."
  • "The UI design could be improved in the next release."

What is our primary use case?

We are using Layer7 API Management as an enterprise service bus, ESB, and B2B security gateway.

How has it helped my organization?

There is not a comparable solution on the market to Layer7 API Management. It has been useful for our organization.

What is most valuable?

The most valuable feature of Layer7 API Management is that their policy is really easy to develop and it is flexible.

What needs improvement?

The UI design could be improved in the next release.

For how long have I used the solution?

I have been using Layer7 API Management for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Layer7 API Management is scalable.

We have two people in my company that uses this solution. We are will need to train more people.

We are attempting to expand usage but because we cannot find resources, we will try to change to some other product. We were using it for a long time. It's a little difficult to transfer every feature that we have, but we are still open to finding another product, such as NGINX. We are on the POC of NGINX, but it keeps changing. The organization is trying to stop using this product as we have a lack of resources, but right now we found that some of the features cannot transform easily. Then we want to expand, I'm confused as well about what we are doing.

How was the initial setup?

The initial installation was straightforward. We split the release and the patching takes a few minutes with a few mouse clicks. We automate most of the process.

What about the implementation team?

We have an in-house team that does the implementation.

What's my experience with pricing, setup cost, and licensing?

There is an annual license for the use of this solution. I think we are paying for some support maintenance fees, included in that license. I don't know how it works. They should provide more information.

Which other solutions did I evaluate?

We have been evaluating NGINX. I have found NGINX has a better UI than Layer7 API Management. Most of the features that NGINX has are already supported in Layer7 API Management.

What other advice do I have?

We have found it's really difficult to find the right resource in our Canadian market. It is more difficult to hire new developers who can support Layer7 API Management.

My advice to those wanting to implement this solution is if they have the right resource, this is a really nice product and I recommend it because it's really flexible and that they can build and customize with the vendor directly. I really am with this product.

I rate Layer7 API Management a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ALiBS Solutions at ALiBS Solutions
Real User
May 19, 2021
Many API protections against attacks, reliable, and good technical support
Pros and Cons
  • "When I have used technical support they helped me a lot. Sometimes they took a long time to respond because we had very complex issues that we asked them for help with, but I think it is a very good service."
  • "The main difference was AWS and Apigee to this solution is they have a lower price but they do not have all the features that this solution has."
  • "The Policy Manager tool that is used to manage the solution is very heavy to use because it is based in Java. Sometimes it takes a long time to load. There could be some improvements to it. If they could make Policy Manager on a web page that would be a good alternative."

What is our primary use case?

Our clients use the solution for a secured layer to protect their API. Most of them have two kinds of API, the frontend, and backend.

What is most valuable?

There are many beneficial features in this solution that protect against attacks, such as SQL, injection, and the internet.

What needs improvement?

The Policy Manager tool that is used to manage the solution is very heavy to use because it is based in Java. Sometimes it takes a long time to load. There could be some improvements to it. If they could make Policy Manager on a web page that would be a good alternative.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

I have found the stability very good.

How are customer service and technical support?

When I have used technical support they helped me a lot. Sometimes they took a long time to respond because we had very complex issues that we asked them for help with, but I think it is a very good service.

How was the initial setup?

The initial setup was very easy and straightforward. However, the first and second time we did it was a bit complex because we were not used to the installation.

What about the implementation team?

We have done the implementation and the time it takes depends on the client's use case. You can do the installation and have some APIs working to generate some values for the clients in approximately 30 days.

What's my experience with pricing, setup cost, and licensing?

This solution is a bit more expensive than competitors.

Which other solutions did I evaluate?

My clients evaluate others solutions before they chose this one, such as AWS, and Apigee from Google. The most common option that they evaluated was Apigee because of the price.

The main difference was AWS and Apigee to this solution is they have a lower price but they do not have all the features that this solution has. It depends on the client, they have to decide between what features they want to implement. If there are not many features to implement they can go with Apigee or AWS, but if there are more complex implementations they try to go with Layer7.

What other advice do I have?

I would recommend this solution to others. I really like the solution.

I rate Layer7 API Management a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
CEO at Next Generation Technocom Pvt Ltd
Real User
Oct 15, 2023
Has a flexible implementation process and good scalability
Pros and Cons
  • "The initial setup process is easy and flexible."
  • "Layer7 API Management’s price could be reduced."

What is our primary use case?

We use Layer7 API Management to manage API gateway and customize policy scripts.

What is most valuable?

The product works well from an implementation perspective.

What needs improvement?

Layer7 API Management’s price could be reduced.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

We can create multiple gateways using the product. It has good scalability. It is suitable for enterprise customers who have many APIs and microservices.

Which solution did I use previously and why did I switch?

We have used WSO2, Kong, MuleSoft, and other open-source products.

How was the initial setup?

The initial setup process is easy and flexible.

What's my experience with pricing, setup cost, and licensing?

Our customers found the product’s cost a little higher. They are looking for open-source solutions.

Which other solutions did I evaluate?

We evaluated Salesforce.

What other advice do I have?

I rate Layer7 API Management an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Stefan Zivanovic - PeerSpot reviewer
Cyber Security Consultant at CyberGate Dfenese
Consultant
Sep 1, 2023
Stable product with a user-friendly interface
Pros and Cons
  • "It is a stable product."
  • "There could be more integration options included in the product."

What is most valuable?

The product has a user-friendly interface. There are customization options, unlike the previous version, where we had to do manual coding. We use the configuration wizard to set it up. It saves us a lot of time.

What needs improvement?

There could be more integration options included in the product. It needs active connections added in the present version.

For how long have I used the solution?

We have been using Layer7 API Management for three months. At present, we are using the latest version.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 12 Layer7 API Management users in our organization.

How was the initial setup?

The initial setup process is easy. The deployment time depends on the custom applications. It takes time to integrate configuration to explain the process to small business vendors.

What's my experience with pricing, setup cost, and licensing?

There are various licensing models for Layer7 API Management. We have to buy additional licenses to get new versions.

What other advice do I have?

I rate Layer7 API Management an eight out of ten. It takes time to learn and understand the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2263797 - PeerSpot reviewer
CA Layer 7 API Gateway Administrator at a computer software company with 10,001+ employees
MSP
Sep 1, 2023
Helps to monitor the infrastructure but needs improvement in quota policy
Pros and Cons
  • "We have more than 50 applications in the backend. We monitor the infrastructure through a database monitoring tool. Our daily tasks involve working on P1 incidents, managing change requests, conducting patching updates, working on P2 tickets, backend server certificate renewals, etc."
  • "Layer7 API Management should improve the quota policy for the number of API calls."

What is our primary use case?

We have more than 50 applications in the backend. We monitor the infrastructure through a database monitoring tool. Our daily tasks involve working on P1 incidents, managing change requests, conducting patching updates, working on P2 tickets, backend server certificate renewals, etc. 

What needs improvement?

Layer7 API Management should improve the quota policy for the number of API calls. 

For how long have I used the solution?

I have been working with the solution for six years. 

What do I think about the stability of the solution?

Layer7 API Management is stable. 

How are customer service and support?

The solution provides good support, but sometimes, time is taken to solve issues. 

How would you rate customer service and support?

Positive

How was the initial setup?

Layer7 API Management is easy to maintain. 

What's my experience with pricing, setup cost, and licensing?

The product is moderately priced. 

What other advice do I have?

We have large enterprise customers for Layer7 API Management, and I rate it a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Layer7 API Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Product Categories
API Management
Buyer's Guide
Download our free Layer7 API Management Report and get advice and tips from experienced pros sharing their opinions.