IBM Sterling File Gateway Reviews

The most valuable aspect is that it has good functionality. 

I have been using IBM Sterling File Gateway for eight years. 

Scalability is a bit complex. 

The technical support is very good. 

I would rate it an eight out of ten. 

Not a ten because  it's a bit complex, not so simple. It's one product but there are many screens. 

We use the product for exchanging data internally and externally. 

Externally, we exchange data files with trading partners, government entities, and suppliers. Internally, it's used to share data between applications. 

The platform has streamlined file transfers across multiple stakeholders and systems. However, the lack of native API capability has been a drawback, requiring third-party tools for effective monitoring and API functionality.

The solution's most valuable features include the partner management capability, which centralizes all configurations and connections, and the resiliency and monitoring features that allow us to track files and notify stakeholders when issues arise.

The product could be improved by offering native API capabilities and making the solution more user-friendly for larger, multi-node implementations.

I have been using IBM Sterling File Gateway for about 12 to 13 years.

The product's stability can become an issue, especially when dealing with high data volumes.

While the solution works well in smaller environments, performance decreases as the scale increases. I would rate its scalability at around six out of ten.

The technical support is often outsourced to partners, and response times could be faster, which is a significant concern.

The initial setup is quite complex and usually requires professional assistance from either IBM or one of their partners. It's a product that anyone with experience in MFT solutions can easily implement.

The solution was implemented with the help of third-party vendors.

Since I started with IBM from the beginning, other options were not evaluated during my initial setup. However, over time, we have looked into third-party tools for additional capabilities that IBM lacks.

I suggest that larger organizations evaluate whether the platform's scalability and stability meet their needs, especially when dealing with large volumes of data, as performance can suffer. It's essential to factor in the cost and time for third-party solutions that may be needed for monitoring and API use.

Overall, I rate it a seven out of ten.