No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer1384542 - PeerSpot reviewer
Consultant, Intelligent Process Automation at a financial services firm with 10,001+ employees
Real User
Dec 24, 2020
Very useful for capability analysis, hypothesis testing, and summary stats
Pros and Cons
  • "Capability analysis is one of the main and valuable functions, and we also do some hypothesis testing in Minitab and summary stats; these are the functions that we find very useful."
  • "If there is any self-generation data collection plan (DCP), it would be helpful in gathering data. It would also be useful if there is a function to scale it up to, let's say, UiPath and have it consolidate and integrate into a UiPath solution."

What is our primary use case?

We do data collection. We have a data collection plan, and we analyze the data and estimate how we can create capacity within the processes. Afterward, we just hand it out to our development team.

What is most valuable?

Capability analysis is one of the main and valuable functions. We also do some hypothesis testing in Minitab and summary stats. These are the functions that we find very useful.

What needs improvement?

If there is any self-generation data collection plan (DCP), it would be helpful in gathering data. It would also be useful if there is a function to scale it up to, let's say, UiPath and have it consolidate and integrate into a UiPath solution.

For how long have I used the solution?

I have been using this solution for more than 15 years. 

Buyer's Guide
IBM SPSS Statistics
August 2026
Learn what your peers think about IBM SPSS Statistics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,701 professionals have used our research since 2012.

What do I think about the stability of the solution?

It has some bugs off and on, but nothing has been a roadblock for us.

What do I think about the scalability of the solution?

We have 500 users of this solution. I'm coming from an organization with 40,000 people.

How are customer service and support?

I have not dealt with tech support.

How was the initial setup?

We don't deal with that. The IT guys install it on our computers, and we just run it. That's it.

What other advice do I have?

I would rate IBM SPSS Statistics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1386300 - PeerSpot reviewer
Database Consultant at a pharma/biotech company
Real User
Dec 13, 2020
Offers good Bayesian and descriptive statistics
Pros and Cons
  • "The features that I have found most valuable are the Bayesian statistics and descriptive statistics."
  • "I absolutely like the product, and that's the reason I recommend all of my students buy SPSS."
  • "I know that SPSS is a statistical tool but it should also include a little bit of analytical behavior; you can call it augmented analysis or predictive analysis, but the bottom line is it should have more graphical and analytical capabilities."

What is our primary use case?

We use IBM SPSS Statistics as well as the Modeler. I would say 70% of our work is on Statistics and 30% is on the Modeler.

I'm an independent consultant and my clients have lots of clinical level laboratories. Clinical companies, pharma companies, like Cipla, Biocon, etc. And also logistic companies, like Maersk and Blue Dot. I do the clinical analysis of their data. These companies provide the data and I give them the results. The customer gets the results in whatever format they want. All these companies that I work with also have software other than IBM SPSS. For example, Visual Analytics, SAP Discovery, and solutions like that. So I have to do a liaison with all these other software to fetch the data and present it to the client in whichever format they prefer because there are some features which IBM SPSS statistics has which SAS doesn't have. And there are a lot of features that SAS Visual Analytics has that IBM SPSS doesn't have. So it's a trade-off between these two. I do the liaising with all the partners.

What is most valuable?

The features that I have found most valuable are the Bayesian statistics and descriptive statistics. I use these more often because in pharma companies and clinical hospitals they make the medicines by taking the feedback from different patients. For example, there could be a neuro-disorder patient or a normal IT employee who may be an introvert, confined to his own space and doesn't want to mingle with people or more inclined towards reading books and stuff like that. You have a cross-section of the community. If a patient comes to the doctors with a little bit of mental depression because of the work pressure or anything else, we collect this data, put up a questionnaire to him about his personality traits, why he's feeling depressed, what are the factors affecting his mental attitude and those kinds of questions and we collect that kind of data. Depending on the data we draw a graph and we give a statistical analysis to the doctors, as well.

Then simultaneously, we give this feedback to the pharma companies, so that depending on the data, they determine which medicine they have and what medicine they could develop. That is the kind of work that we do.

What needs improvement?

I understand that we're talking about IBM SPSS Statistics, it's a mathematical tool. Fine. Everybody knows that. It is a statistical tool. Having said that, if they could make it a little bit graphical then people who work on IBM SPSS need not depend on other software, like SAP Lumira or something like that, for the regeneration and graphical image of the entire data. That graphical GUI content should be encapsulated in the SPSS package. That's what I mean. 

I know that SPSS is a statistical tool but it should also include a little bit of analytical behavior. You can call it augmented analysis or predictive analysis. The bottom line is it should have more graphical and analytical capabilities.

There are so many formulas which you can encapsulate in this IBM statistical tool. I don't have all the formulas off the top of my head right now, but for any statistical tool for that matter, regardless of the company, it should encapsulate these to the maximum. All the statistical tools and formulae which are taught. I expect that SPSS encapsulates all those formulas, it has a good amount of descriptors, chi-square distribution, ANOVA, etc... you have all the things, but if anything, any theory or formula is missing, I would suggest to SPSS to include that also and market it accordingly so that they can be a front runner in this market, in this segment.

For how long have I used the solution?

I have been using IBM SPSS Statistics for three years.

What do I think about the stability of the solution?

It is a stable solution. There's no doubt. But you know, the stability has to be evolving every day. It's not that today I'm stable. Stability is not static. It is dynamic. My effective operative stability will not be carried forward to future generations without any hassles. No, it's not like that. Every day you have to evolve in the technologies to meet the demands.

As I told you earlier, SPSS still has to mature in terms of fetching data from the high volume data databases, like SAP HANA can. 

SAP HANA is a column level database, a columnar database, it's not a low level database. So SPSS has to show that kind of maturity. I assume that they'll scale up because IBM knows how to tackle the market.

What do I think about the scalability of the solution?

In terms of scalbility, it is scalable. There is a scalability fee for this kind of package. The business package can be measured only with the amount of data it can analyze. 

Because if I talk about the Oracle database or the RNC database, the measure of scalability depends on the number of notes I can add to the RSE cluster, how much data will my database be able to handle, and what kind of hardware requirements I need. The IBM package is just a normal package. It doesn't have a SPSS package to measure the scalability. There's only one factor, how much volume of data it can analyze at any point of time. Take an example of its competitor, SAS. SAS analytical software has a server called Laser Server, an ASR server, which is capable of handling around 120 terabytes of data at a time.

That kind of thing should be here. I can't assume that SPSS as a front-end tool can assess that much volume of data. Having said that, it should have some kind of work around or a bigger version, just like SAP has given three versions of Lumira Discovery, Lumira designer and business studio. So on the same lines SPSS should have options for a normal user or for an advanced user which can take more amount of data.

How are customer service and technical support?

Their customer service is pretty good. IBM is always customer oriented. I worked at IBM earlier, I know what kind of customer service they have. I worked in IBM at a prior date in India. They're very customer oriented, very customer focused. They don't let their customers down, even if the customer is bad, they'll politely try to resolve the issue. They focus on resolving the issue rather than getting into egos and all that stuff. I rate nine out of 10 on tech support. It's awesome.

Which solution did I use previously and why did I switch?

I'm a pure IT consultant. And in addition to IBM SPSS, I'm also a SAP consultant. I work on SAP Lumira, I work on SAP HANA. I work on SAP S400 material management, logistical management, which includes the SCM MM, PP and the SV modules. I'm also a SAS consultant. I'm a sales, regional medical consultant. I have done the codes in SAS breakthrough modeling. I'm also an Oracle DBA. I worked on almost all the versions of Oracle right from 7.3 to Oracle 18 C. 19 C also, but 18 C is the stable one. So I'm an Oracle Meraki consultant RSE, real application, cluster consultants, and a golden gate expert.

How was the initial setup?

The initial setup is pretty straightforward. Although I'm not an SPSS admin, per se, I was part of the SPSS installation. Basically what happens when you install any SPSS statistics package is a company involves both the admin guy and also the technical consultant who will be working on it so that they can work in tandem and make the installation perfect.

I was involved with the installation team, as well. It is pretty simple. It's not that complex. I think the versatility of IBM SPSS Statistics tool is very evident, it's good. You have the ability to fetch and analyze the different sets of data, whether it is a CSV from a separated value, or other data from the Oracle database, or other older database such as Dbase or redundant spreadsheets like Lotus 1,2,3 or Excel. You have everything. On that count, I gave IBM a nine out of 10. But there are drawbacks too, because IBM SPSS is not able to fetch the data from new databases like SAP HANA or SAP BW HANA. SAP HANA got introduced in 2011, but it became famous more in 2015.

The same is the case with BW HANA, the business warehouse for HANA, and any statistical tool which is not capable of fetching data from this volume, this database. SAP HANA is a numerary database. So any statistical tool which is not able to fetch data from these databases will not be able to sustain itself in the market for long. But yeah, there are some workarounds where people fetch the data from HANA into some of the data sets and transfer the same data set into SPSS to work through the indirect path. But SPSS has to pull up its socks to fetch data from heterogeneous environments, whether it be SAP, HANA or whether it is a MongoDB or anything, any RDBMS, or DBMS on this earth. That kind of flexibility should be there in SPSS.

What other advice do I have?

I would recommend this product. I teach statistics at a college in Bangalore, and I use the IBM statistics, which my students have bought for $29 per month. We use IBM Statistics to learn statistical analysis of data because visualization data is different than statistical analysis. I totally recommend IBM SPSS, even in top business schools, like IAM in India. I went on a guest lecture there and I recommended IBM SPSS to IAM.

On a scale of one to ten, I would rate IBM SPSS Statistics a nine.

I absolutely like the product. That's the reason I recommend all of my students buy SPSS.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM SPSS Statistics
August 2026
Learn what your peers think about IBM SPSS Statistics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,701 professionals have used our research since 2012.
reviewer1373523 - PeerSpot reviewer
Business Owner at a analyst firm with 1-10 employees
Real User
Jul 11, 2020
Great regression and segmentation capabilities, however more documentation is needed
Pros and Cons
  • "Since we are using the software as a statistical tool, I would say the best aspects of it are the regression and segmentation capabilities. That said, I've used it for all sorts of things."
  • "It would be helpful if there was better documentation on how to properly use the solution. A beginner's guide on how to use the various programming functions within the product would be so useful to a lot of people. I found that everything was very confusing at first. Having clear documentation would help alleviate that."

What is our primary use case?

The company is primarily using the solution as a statistical tool.

What is most valuable?

Since we are using the software as a statistical tool, I would say the best aspects of it are the regression and segmentation capabilities. That said, I've used it for all sorts of things.

What needs improvement?

The solution needs to make it easier to upgrade the software. Right now it's quite difficult. I always have to get a third party involved to upgrade the solution. This is one of the main reasons why I tend not to upgrade it very often and may not be using the most current version of the service.

It would be helpful if there was better documentation on how to properly use the solution. A beginner's guide on how to use the various programming functions within the product would be so useful to a lot of people. I found that everything was very confusing at first. Having clear documentation would help alleviate that.

The solution needs to focus on better functionality for correspondence analysis.

For how long have I used the solution?

The company has been using the solution for about two years at this point.

What do I think about the stability of the solution?

The solution is stable. There are no problems with reliability. It doesn't crash. there aren't bugs or glitches that we need to deal with. It's good.

What do I think about the scalability of the solution?

We've found the solution to be very scalable. If a company needs to scale up, they can do so quite easily.

Currently, we are only operating with two licenses.

It's used a fair amount. However, obviously, since the COVID-19 lockdown, work has been very slow. Right now, it's not being used very much. I'm probably not planning to increase my usage due to the fact that I need to first get sales back up to where they were near the beginning of the year, before the quarantining and social distancing.

How are customer service and technical support?

I've been in touch with technical support and have sought their help with a few support issues. So far, I've been satisfied with the level of attention they've given us. I consider them to be very good.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. This company is quite new, and we've been using this solution from the beginning. However, I do use other tools to supplement this package. Some of it is third-party software, and some of it is my own software that I have written.

How was the initial setup?

The initial setup is not straightforward at all. It's quite complex. So much so that we don't handle the set up in-house. We need to contract out the work to make sure it is done correctly.

We were a new company when we originally implemented it two years ago. There wasn't any implementation strategy other than to get it up and running and start using it. I basically bought it from a supplier of SPSS. They deployed it on our behalf as we didn't have the capabilities to do so ourselves. There were issues with it even with help. Those didn't get resolved until a number of months down the line. It's now completely fine.

What about the implementation team?

We had a third party handle the implementation for us. We also have a third party handle the upgrade process.

What other advice do I have?

We're just a customer. We don't have any special working relationship with IBM. We may not be using the latest version of the solution. It's been about a year since I have last updated it.

I'd advise other organizations considering implementing the solution to make sure that they find a partner or somebody who can help them handle the solution.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Process Improvement at Modi Enterprises Private Limited
Real User
May 15, 2020
Good for big data analytics, stable, and scalable
Pros and Cons
  • "The solution is very comprehensive, especially compared to Minitabs, which is considered more for manufacturing. However, whatever data you want to analyze can be handled with SPSS."
  • "One of the areas that should be similar to Minitabs is the use of blogs. The Minitabs blog helps users understand the tools and gives lots of practical examples. Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use. With Minitabs, you can go to the blogs and find specific articles written about various components and it's very helpful. Without blogs, we find SPSS more complicated."
  • "Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use."

What is our primary use case?

I primarily use the solution for data analysis.

How has it helped my organization?

Some time I have used it RFM analysis, in sales. It has given good insight for improvement

What is most valuable?

The tests, videos, and tools that are the most useful depend on what objective the company has, but all of the features are quite good.

The solution is very comprehensive, especially compared to Minitabs, which is considered more for manufacturing. However, whatever data you want to analyze can be handled with SPSS.

What needs improvement?

One of the areas that should be similar to Minitabs is the use of blogs. The Minitabs blog helps users understand the tools and gives lots of practical examples. Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use. With Minitabs, you can go to the blogs and find specific articles written about various components and it's very helpful. Without blogs, we find SPSS more complicated.

For how long have I used the solution?

I've been using the solution for one or two years.

What do I think about the stability of the solution?

The stability of the solution is good. We've never faced any issues.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

I haven't really used technical support. Mostly I use Google to look for answers to my questions.

Which solution did I use previously and why did I switch?

We currently use both SPSS and Minitabs. We prefer Minitabs, but if we don't find a solution on it, we switch to SPSS.

How was the initial setup?

In comparison to Minitabs, the initial setup was more complex. The solution has a lot of options and we weren't sure which were the best to use, and that made the experience frustrating. In the end, the deployment took longer than Minitabs.

What about the implementation team?

NA

What was our ROI?

not calculated

What other advice do I have?

I'd advise users to think about using Minitabs. The solution is simpler. However, if you are working with big data, SPSS is better. For large data sets, there's nothing better than SPSS.

I'd rate the solution eight out of ten. I'd rate it higher, but it's quite a complex product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1268319 - PeerSpot reviewer
Assistant Director-Data Analytics at a financial services firm with 10,001+ employees
Real User
Feb 4, 2020
Good custom tabs, good clustering capabilities and very stable
Pros and Cons
  • "The solution has numerous valuable features. We particularly like custom tabs. It's very useful. We end up analyzing a lot of software data, so features related to custom tabs are really helpful."
  • "The solution is very stable."
  • "The solution needs more planning tools and capabilities."
  • "I don't believe this solution would be the best for companies that need to scale."

What is our primary use case?

We use SPSS specifically for doing segmentation analysis and customer analysis including various kinds of share model predictions, etc.

What is most valuable?

The solution has numerous valuable features. We particularly like custom tabs. It's very useful. We end up analyzing a lot of software data, so features related to custom tabs are really helpful.

All of the clustering for multi-related techniques including clustering, factoring, etc. is quite useful.

The cost integration features are very good.

What needs improvement?

The data preparation skills need improvement. When I compare the solution with other tools or competitors, this solution needs to simplify data preparation. 

The solution needs more planning tools and capabilities.

For how long have I used the solution?

I've been using the solution for about ten years now.

What do I think about the stability of the solution?

The solution is very stable. I haven't come across or heard of any problems on the solution. There's no bugs or glitches. It works well.

What do I think about the scalability of the solution?

I don't believe this solution would be the best for companies that need to scale. It doesn't have the level of scalability available to grow very much.

How are customer service and technical support?

I haven't been in touch with technical support directly, but I have been using their forums to help troubleshoot issues. I've researched some forums. Whenever I encounter issues within the solution, I will actively browse a few forums for blogs for documentation that might provide me with some insights.

Which solution did I use previously and why did I switch?

I have previously used different solutions. I've used SAS, R, and Minit. There are many other solutions as well that I have tried out at one time or another.

How was the initial setup?

The initial setup is very straightforward. We didn't have any issues with the implementation.

I didn't actually deploy the solution, so I can't speak to how long it took. We use different tools as well that I work with. I can be deployed, but I'm not sure how long it would take an organization exactly.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise-level license with IBM.

Which other solutions did I evaluate?

Although we're working with IBM right now, we're currently looking for a new data science platform solution. I was hoping to find an open-source tool that could fit our needs in the future. We're evaluating R and Python right now, but they're not quite what we need. On all of our new engagements, we'd really like to use open-source only.

What other advice do I have?

We're an official IBM partner. We have an enterprise license; I'm not sure if we're currently using the latest version or not. We might be on V3 or V4.

I'd recommend the solution to other organizations.

I'd rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
EzzAbdelfattah - PeerSpot reviewer
Associate Professor Of Statistics at a university with 10,001+ employees
Real User
Top 5Leaderboard
Jan 28, 2020
Offers good duration, correlation, and nonparametric statistics
Pros and Cons
  • "In terms of the features I've found most valuable, I'd say the duration, the correlation, and of course the nonparametric statistics. I use it for reliability and survival analysis, time series, regression models in different solutions, and different types of solutions."
  • "I told you I wrote five books about using SPSS, so of course, I'm totally impressed with this package more than any other one."
  • "Most of the package will give you the fixed value, or the p-value, without an explanation as to whether it it significant or not. Some beginners might need not just the results, but also some explanation for them."

What is our primary use case?

I am using SPSS Statistics in many, many, many fields - more than you can imagine. The last one I was working on was with women at the Human Rights Council. I'm also using SPSS Amos for structural equation modeling. I'm using it to analyze data for business, data for engineering, and many other fields. Besides being a professional, I also sometimes advise or solve problems for others who are working with it in business or doing their Ph.D. or master's degree in it. Again, it is useful in many, many fields.

What is most valuable?

In terms of the features I've found most valuable, I'd say the duration, the correlation, and of course the nonparametric statistics. I use it for reliability and survival analysis, time series, regression models in different solutions, and different types of solutions. I'm using most of the content of SPSS.

What needs improvement?

I think the duration and time-series need improvement.

Some things need more explanation. For instance, if you are using the automated part in SPSS, you have automatic linear modeling. It gives you the meaning of the result, explaining if it is significant. But most of the package will give you the fixed value, or the p-value, without an explanation as to whether it significant or not. Some beginners might need not just the results, but also an explanation for them.

This already exists in two parts of the SPSS. One for the automatic linear modeling, and the second for nonparametric. The automation, the automatic part, gives you not only the results and the output but also what this output means. For me as a professional, I can explain the results even if it's not included in the output. But if they were to include some explanation for the results, such as is it significantly based on the P-value, that would make SPSS great.

Additionally, there is something else that really needs improvement - the part related to multivariate analysis. The chi-squared for instance. Some packages can give you the chi-squared directly, but in the multivariate part of SPSS, it's not as clear as it should be. So working with the multivariate could be improved or expanded. This last semester I was teaching multivariate to postgraduate students and it was not as clear as it should be. In conclusion, regarding improvements for the package, I can say that multivariate needs improving.

Lastly, some results need to be presented in a more diverse way. For instance, if you are working in biostatistics then sensitivity, specificity, and relative risk need to also be included. Some people don't use SPSS because they need some medical calculations and they think that SPSS cannot calculate it. But if you are working with the older, survival analysis, you can add this part to the medical field. Actually, it is really easy to include it and calculate it for it. As I told you, you can add a medical field part for the study design, such as screening tests, sensitivity, specificity and so on.

For how long have I used the solution?

I have been using IBM SPSS Statistics for more than 20 years.

I have written five books on using SPSS Statistics and one book for using the Modeler. Two of them were in English for bio-statistics, and the others are in other fields, but in Arabic.

What do I think about the stability of the solution?

I like the stability and would rate it at more than 95%. If you're working with the package for a long period of time, you understand most of the texts that you need to know.

I told you I wrote five books about using SPSS, so of course, I'm totally impressed with this package more than any other one.

When I was in the United States, I started to use SAS. But for the Middle East, SAS is not as easy as SPSS.

What do I think about the scalability of the solution?

I believe more than 50% of those in the university are working on it, so it's a long scale of users. For instance, tomorrow I am leading training for using the Modeler in a department in the university. All the time, a lot of people ask for a daily cost for using SPSS because it is the most common solution here in Saudi Arabia.

How are customer service and technical support?

I have never contacted support. I hope I can contact them with a call to improve my notes about the outputs or something.

How was the initial setup?

The initial setup is straightforward and doesn't take more than 20 minutes on average.

What about the implementation team?

I do the deployment myself. We can sometimes download from IBM's site. It doesn't need any help.

What's my experience with pricing, setup cost, and licensing?

We have a package for the university students and teachers. It's a package for graduate students, and the students can use it. They can download it and use it.

Which other solutions did I evaluate?

We evaluated other options. In general, in the Middle East, we use many different software packages, like SAS, Minitab, and SPSS. But I believe that SPSS might be the number one in the Middle East. I'm talking about Saudi Arabia or Egypt. 

What other advice do I have?

Of course I would recommend SPSS. I advise everyone to use it. As I mentioned, I wrote books about using SPSS. They are used for training and I knew most of the lecturers were using the package.

Time series is a branch in and of itself, and it's very important for forecasting the future. I was suffering until I could simplify this using the SPSS for forecasting or for building time series modeling.

On a scale of one to ten, I would give IBM SPSS Statistics at least a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1265181 - PeerSpot reviewer
Policy Analyst at a government with 10,001+ employees
Real User
Jan 20, 2020
A helpful user interface, but not suitable for use with Big Data
Pros and Cons
  • "The most valuable feature is the user interface because you don't need to write code."
  • "This solution is not suitable for use with Big Data."

What is our primary use case?

My primary use for this solution was to interpret the results of a survey. I made use of correlation methods and other features to perform this analysis.

What is most valuable?

The most valuable feature is the user interface because you don't need to write code. You can drag and drop selections and the menu is very helpful. You can adjust your parameters and other things, all through the interface.

What needs improvement?

The licensing model is not popular and should be changed to SaaS.

This solution is not suitable for use with Big Data.

For how long have I used the solution?

I had been using IBM SPSS Statistics for two or three years. I have changed roles and am not currently working with this solution.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

The scalability of this solution is not good because we cannot use it with Big Data. Instead, we used IBM SPSS Modeler.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is a little bit high, which was a problem for my company.

What other advice do I have?

This is a product that I recommend for people who do not need to work with Big Data.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Avina
Real User
Dec 31, 2019
Powerful analytical tool even for multivariate statistics and has the ability to easily change any variable in our research
Pros and Cons
  • "It has the ability to easily change any variable in our research."
  • "I think that IBM SPSS Statistics is a very powerful analytical tool, even for multivariate statistics."
  • "I do think that the design of the experience can be improved."

What is our primary use case?

My primary use for IBM SPSS Statistics is as a user and a consultant.

I use it for my research in market analytics. I also use it for cluster analysis for customers. Currently, my eight students in university are using it in their projects. I think that IBM SPSS has improved very much and its data mining capabilities are also very good. I suggest it as a powerful research tool for anybody in different areas.

I work mostly with market analytics. I think that it's good in different areas. For example, some of my students in university also use it for factor analysis and component analysis. I also use it for descriptive statistics describing a population, and for information analysis. Its application for regulation analysis is very good. And I use it in my private work, too. 

What is most valuable?

I think that it's easy to use because of its variable inference. It has two variable ports and the variable experience is very nice because every variable has its own purpose. It has the ability to easily change any variable in our research.

What needs improvement?

In terms of what can be improved, currently, I don't have any ideas because I think that it's in very good shape. It compares with its peers. 

I do think that the design of the experience can be improved.

Also, I think that it can improve its ability to import or export the results from other software.

For how long have I used the solution?

I have been using IBM SPSS Statistics for more than five or six years.

What do I think about the scalability of the solution?

Right now, there are 5 or 6 users in my company using the product. I have plans to increase usage because currently, I am working with some new customers on their market analysis and ideas. So I'll introduce this to them for their future analysis.

How are customer service and technical support?

Regarding the SPSS technical support - I don't have any problems. I can find any answers on the internet or by searching on their site. I don't have any problems in this area.

Which solution did I use previously and why did I switch?

I currently work with MiniTask software and Microsoft Excel for analysis in my various work.

How was the initial setup?

In terms of initial setup, I don't have any problem opening it. It usually takes less than half an hour to deploy.

Which other solutions did I evaluate?

I think that IBM SPSS Statistics is a very powerful analytical tool, even for multivariate statistics. Other software solutions that I mentioned don't have these capabilities and are weaker than SPSS.

What other advice do I have?

I think that it is a very good analysis tool for many different areas. For example, recently I found many applicable uses in my research and for market analysis. SPSS can be deployed as a very powerful tool. I am now consulting with very different customers in various areas to improve their the analytical tools with their analytics team.

On a scale of 1 to 10, I would rate the IBM SPSS about eight or nine. To make it a 10, I suggest improving the design that experiments are run on.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder at pt. sma
Real User
Dec 29, 2019
Has many existing algorithms that we can use but it should have the ability to create higher-level presentations
Pros and Cons
  • "They have many existing algorithms that we can use and use effectively to analyze and understand how to put our data to work to improve what we do."
  • "I think in the future this kind of algorithm will be used widely by people to predict many things and to improve the performance of businesses and individuals."
  • "The product should provide more ways to import data and export results that are user-friendly for high-level executives."
  • "The areas of SPSS Statics that have room for improvement — where it can be simplified to make it better — have to do with how you connect the SPSS solution with the data."

What is our primary use case?

In our company, we have about 2000 workers. I use K-means algorithms all the time. So, for example, say we want to classify workers to do better studies by groupings. Maybe we want to target groups of workers who tend to make more errors so we can concentrate on reducing the effects of this issue. We can further classify the grouping in terms of age and in terms of year of services in the company or other ways that may be helpful. After we have found the grouping of people, we can do other types of analysis and the result of the study can be used to apply solutions. In this case, where we are looking to reduce errors, it might be a solution to deploy more supervision and evaluate more of the variables from the group of the employee that we have isolated to analyze performance issues. For example, we may want to reduce excessive overtime to enhance alertness. We are use TFS (Team Foundation Server) and we use the K-means algorithm to help optimize the behaviors in the groups that we identify.  

I think in the future this kind of algorithm will be used widely by people to predict many things and to improve the performance of businesses and individuals.  

What is most valuable?

I like that the solution provides many built-in options for us. They have many existing algorithms that we can use. Using them effectively depends on us because we have to understand how to utilize any particular solution. But actually, the product is at a good level when it comes to ease-of-use. You have to have the data first to work with. You retrieve data you want to use from the database and you format the data and put it to the SPSS. Then you do analysis and from that, you can take better steps towards a business solution based on the results the analysis returns.  

What needs improvement?

The areas of SPSS Statics that have room for improvement — where it can be simplified to make it better — have to do with how you connect the SPSS solution with the data. They could provide enhancements like a query console so we can connect to the database and feed data more easily into SPSS. That could be really beneficial and save time and effort. Just enhancing the tools to collect the data would be significant.  

One other enhancement I would like to see is the ability to create higher-level presentations. When you are finished processing the data, you come up with the result. If you are a technician or a data analyst it is not so hard to look at the data. But what I think would be a nice addition is to create presentations. The bosses at a higher level do not want to see the raw data and to show the data is not so nice and easy for them to understand. Some ways to do more to create a presentation — something that is easier to look at and understand — would be good. The ability to do this should be improved.  

They need to improve the ability to connect to the databases, provide a query console and query windows. The engine for processing is there already, but the data feed has to be better. Then provide ways to present the result differently. Maybe graphic presentation options would be good so understanding the results can be more intuitive for the user.  

For how long have I used the solution?

We have been using the IBM SPSS solution for about a year.  

What do I think about the stability of the solution?

The stability of SPSS Statistics doesn't seem to have bugs, glitches, or crashes. It's pretty stable and it functions well under the loads we have tested. The number of SPSS users is currently not more than 10 people. The data that we process with the SPSS is never really more than 2000 rows. So we only know that it is stable at this level of usage so far. If there is an opportunity to process 100,000 rows, I don't know what the performance would be. From what I know we would not see any problems, but so far our usage is limited.  

What do I think about the scalability of the solution?

While we don't really know yet what the performance will be like under greater loads for big data, I am pretty confident that the product is very scalable.  

How are customer service and technical support?

We have had contact with the IBM SPSS technical support team through the phone and they help us through what they call the TeamViewer. They can assist us promptly and I think the service is good. We are satisfied with the level of technical support we receive.  

Which solution did I use previously and why did I switch?

We did not use a different solution because we are trying to stay with Oracle and IBM solutions for compatibility and dependability.  

How was the initial setup?

The initial setup of the product is easy.  

What about the implementation team?

We did not do the deployment ourselves, we had someone do it. Even though it was not me who did the deployment, I know how they did it and was involved with the group who did it. So I am experienced with the initial setup but asked for assistance from integrators to not divert internal resources and be sure it was done right.  

What other advice do I have?

My advice to other users is that if they are not doing proper data analysis that there are other, better solutions like SPSS to predict and to analyze the data. Assuming the data is already there, they may just be printing a report or pulling a PDF or filling information into the database. But they are not really doing what they can with the data to use it.  

Now there are better solutions we can use and should use to produce information from the data in a way we did not before. It is a better way and the way of the future for data analysis. We need to use predictive algorithms and AI to get more from the information we collect and use it to create better solutions for our businesses. Data analysis is different now than it was only maybe 5 years ago. We can perfect the data and come up with facts from that analysis that we can use for predictions that will help make looking into the future with prediction more viable and accurate.  

On a scale from one to ten where one is the worst and ten is the best, I would rate IBM SPSS Statistics as a 7 out of 10. To improve that score they need to enhance the data access and export so that it will be less work, add dashboards for queries and give more options for reporting output.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer870627 - PeerSpot reviewer
CEO & Owner at a tech services company
Real User
Dec 11, 2019
Stable, excellent for predictive analytics, and a proven track record
Pros and Cons
  • "You can find a complete algorithm in the solution and use it. You don't need to write your own algorithms for predictive analytics. That's the most valuable feature and the main one we use."
  • "I can recommend it, as it's a good, stable solution with a proven track record."
  • "Each algorithm could be more adaptable to some industry-specific areas, or, in some cases, adapted for maintenance."

What is our primary use case?

We primarily use the solution for the advanced analytics features or asset maintenance for IBM Maximo.

What is most valuable?

You can find a complete algorithm in the solution and use it. You don't need to write your own algorithms for predictive analytics. That's the most valuable feature and the main one we use.

What needs improvement?

Each algorithm could be more adaptable to some industry-specific areas, or, in some cases, adapted for maintenance.

For how long have I used the solution?

I've been working with SPSS for three or four years.

What do I think about the stability of the solution?

For our purposes, and how we use it, I've found it to be very stable.

What do I think about the scalability of the solution?

The solution is scalable, but our system isn't so big. We just use it for simple scenarios. However, I believe this solution to have similar scalability capabilities to other IBM products. We have approximately ten users on the solution currently.

How are customer service and technical support?

We don't reach out to IBM support directly. We have a good relationship with a local office and always get help from them if we need it. We don't use the official IBM support as our issues are usually quite small.

How was the initial setup?

I didn't handle the initial setup, however, I don't think it's too complex. The team, as far as I know, didn't have any issues.

What other advice do I have?

I've been working with SPSS for three or four years, but have limited knowledge of the product because we only used it for one project.

We use the on-premises deployment model. We're IBM partners.

I'd recommend the solution for the purposes of predictive analytics. I'm not sure about other use cases. SPSS can be used also for some other solutions in the area of advanced analytics, or for predictive analytics. 

I can recommend it, as it's a good, stable solution with a proven track record.

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM SPSS Statistics Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free IBM SPSS Statistics Report and get advice and tips from experienced pros sharing their opinions.