IBM MQ Reviews and Pricing

it_user523143

System Engineer at a insurance company with 10,001+ employees

Oct 13, 2016

Download

It provides content security and delivery from the network protocol perspective.

Pros and Cons

"We are able to transport data across any platform in a secure fashion, be it internal or external."

"The barrier to success is basically the engine behind the collection of the data."

What is most valuable?

The most valuable features are content security and content delivery, from a whole network protocol perspective.

It's adapting itself to get into every single component throughout the entire world being Java enabled.

How has it helped my organization?

We are able to transport data across any platform in a secure fashion, be it internal or external.

From the send and forget perspective, MQ allows you to – on your own – manage your data, collect your data, and manage your data perspective.

What needs improvement?

The barrier to success is basically the engine behind the collection of the data.

I also think the administration could be a little more straightforward. Right now, we have to develop our own truly distributed administration system. There's a GUI that's really not manageable; not that easy to use.

What do I think about the stability of the solution?

It's very stable.

Buyer's Guide

IBM MQ

June 2026

Free Report: IBM MQ Reviews and More

Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

DOWNLOAD NOW

903,067 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It’s very scalable.

How are customer service and support?

Technical support is responsive; it comes out of Hursley, which is their main support and development location. There is a direct line to their development; it's very good.

Which solution did I use previously and why did I switch?

We were previously using all kinds of solutions, including SCP, SFTP, FTP and proprietary APIs. MQ allowed standardization to port data.

We decided to use WebSphere MQ because we needed data transport from all kinds of systems.

Responsiveness is the most important criteria for me when selecting or working with a vendor.

How was the initial setup?

Initial setup was straightforward and flexible.

Which other solutions did I evaluate?

We did not really consider any options other than MQ.

What other advice do I have?

My advice is to lay out your infrastructure in a fashion you can support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user523107

Associate Software Engineer at a financial services firm with 1,001-5,000 employees

Oct 13, 2016

Download

It allows us to observe the status of our applications in real time.

Pros and Cons

"It allows us to observe the status of our applications in real time; basically, very quick."

"It's within z/OS, so it's green screen. It's not user friendly, but I can understand that."

Valuable Features:

The most valuable feature is primarily seeing the messages as soon as I log in; being able to see in real time that information.

Improvements to My Organization:

It allows us to observe the status of our applications in real time; basically, very quick.

I would say it makes the organization more efficient, more reliable; and whenever there is an error, I guess resilient is the word I'd use.

Room for Improvement:

It would be nice to see it outside of the z/OS environment, I think. If there was any other type of standalone client application, that's something that I would be interested in.

It's within z/OS, so it's green screen. It's not user friendly, but I can understand that. I've had the training to be able to look at it. It definitely could be improved, but within z/OS, you know you're not going to get any type of color graphical interface. I don't know what else you could do with it.

Stability Issues:

It's pretty stable. I don't work with the support of it much, so I'm a general user.

We do have issues from time to time, but because our environment is so complex, it's hard to say whether it's MQ's fault or the messages coming in and out of MQ. I deal a lot with performance and capacity. When there are capacity concerns, when there is too much taking up the system’s CPU, it's difficult to see where the issue lies, but I would say it's been solid for what I use it for.

Other Advice:

As far as advice, I would just say familiarize yourself with MQ as much as you can. The Redbooks are great. The implementation of that software solution is something that anyone should be knowledgeable about.

We have a list of approved vendors so I guess the most important criteria for me when selecting a vendor is just a reliable relationship. That's all approved by a different team. We have a hand in maintaining some of the relationships but not much in the creation of them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

IBM MQ

June 2026

Free Report: IBM MQ Reviews and More

Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

DOWNLOAD NOW

903,067 professionals have used our research since 2012.

it_user121524

Sr. System Architect at a tech services company with 1,001-5,000 employees

Feb 23, 2015

Download

IBM Websphere MQ is a great messaging product

Pros and Cons

"I have seen in many organizations it has helped in designing great architectural solutions by helping transfer messages between different systems."

What is most valuable?

Its ability to transfer large volumes of data reliably.

How has it helped my organization?

I have seen in many organizations it has helped in designing great architectural solutions by helping transfer messages between different systems.

For how long have I used the solution?

5 Years

What was my experience with deployment of the solution?

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

How are customer service and technical support?

Customer Service:

Did not use.

Technical Support:

Did not use.

Which solution did I use previously and why did I switch?

N/A

How was the initial setup?

N/A

What about the implementation team?

Through Vendor Team. Excellent.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

N/A

What other advice do I have?

It is an excellent solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1753083

Sr. Middleware/Data Specialist at a financial services firm with 1,001-5,000 employees

Jan 26, 2023

Download

Assists greatly with our applications and has great message processing

Pros and Cons

"Assists with our apps and has great message processing."

"Customer support response times could be improved."

What is our primary use case?

Our use case for MQ is for unlimited processing. I'm a solutions architect.

What is most valuable?

This is a good and stable product, It assists with our applications and has great message processing with zero loss of messages.

What needs improvement?

Customer support response times could be improved.

For how long have I used the solution?

I've been using this solution for seven years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer service is good although they ask for a lot of information that is time-consuming and slows down the process. I'd like to see some improvements in that area.