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IBM Kenexa Room for Improvement

Manager, Human Resources at a non-profit with 11-50 employees

The reporting tool is helpful, but it is not as user friendly at the recruitment tool. 

Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not easy to manage, mostly because Workbench is not user friendly. Their virtual Workbench training was lengthy (about 8 hours) and ultimately did not help end users become pros at using Workbench. 

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HR Operations Manager at a tech services company with 10,001+ employees

It does not synchronize well with other ERP tools, such as SuccessFactors or Workday.

I would like to have a better and more user-friendly interface. It needs to be a bit more intuitive. It's not as intuitive as SuccessFactors.

In the next release, I would like to see a better user interface, better speed, and a bit more customization without having to reach out to IBM.

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Talent Management
June 2022
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