Tobias Kohler - PeerSpot reviewer
Head of Central Services / CFO at JOSEF MEYER Rail AG
Real User
Top 5
Offers good performance and easy to use and setup
Pros and Cons
  • "The performance is good."
  • "In additional features, it would be easier to do snapshots on a regular basis. So, like, a new feature that would allow you to take snapshots every hour."

What is our primary use case?

Our use cases include VDI and full-virtualization environments.

What is most valuable?

It's fast. The performance is good. 

What needs improvement?

It would be easier to do snapshots on a regular basis. This feature would be great. So, like, a new feature that would allow you to take snapshots every hour.

For how long have I used the solution?

I have been using this solution for two years. 

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What do I think about the stability of the solution?

I would rate the stability a ten out of ten. We haven't had any downtime.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. It was scalable enough for us.

How are customer service and support?

Customer service and support are pretty good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very easy. The deployment took half a day. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I would rate the pricing a three out of ten, where one is cheap price and ten is expensive. It is cheap. 

Which other solutions did I evaluate?

I worked with Nexenta. Nexenta isn't available anymore; it is a standard hardware solution, while Huawei OceanStor Dorado is a flash storage solution specifically designed for high performance and scalability.

What other advice do I have?

I would definitely recommend using the solution. 

Overall, I would rate the solution an eight out of ten, because it is easy to use, fast and cheap. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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A. AhadAlam - PeerSpot reviewer
Head Of Systems Group at NCCPL
Real User
Top 5
Stable product with efficient encryption features
Pros and Cons
  • "The platform’s most valuable features are speed, accuracy, and encryption."
  • "There could be local support services available for the platform. Additionally, they should provide a bundled license, including all protection and encryption rules."

What is most valuable?

The platform’s most valuable features are speed, accuracy, and encryption.

What needs improvement?

There could be local support services available for the platform. Additionally, they should provide a bundled license, including all protection and encryption rules.

For how long have I used the solution?

We have been using Huawei OceanStor Dorado 5000 for two months.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

I rate the product’s scalability a nine out of ten.

How are customer service and support?

The technical support services need improvement. They should provide local support for software and hardware issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

We didn’t encounter any difficulties with the initial setup, as all the storage systems we are familiar with have similar processes. It involves configuring storage on the network. It requires one executive to implement and three months to complete. I rate the process a nine out of ten.

What other advice do I have?

I recommend Huawei OceanStor Dorado 5000 to others and rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Reseller
Top 5Leaderboard
Unlocking exceptional performance and reliability with outstanding support
Pros and Cons
  • "The primary factors that make Huawei OceanStor Dorado Series highly valuable to us are its competitive pricing, exceptional performance, and stability."
  • "One of the key areas that need enhancement pertains to the software procurement process."

What is our primary use case?

We employ it mostly in the banking sector. These services are utilized by both cloud providers for their on-premises and data center referral solutions. We have implemented this solution in three banks and one cloud provider.

What is most valuable?

The primary factors that make Huawei OceanStor Dorado Series highly valuable to us are its competitive pricing, exceptional performance, and stability. What has pleasantly surprised us is the outstanding support we've received. We have direct access to Chinese experts who can work with the support team in China for quick resolution, and this level of support has satisfied us.

What needs improvement?

The graphical user interface of the management system falls short of our requirements. We often find ourselves resorting to the command line interface, which, although not a significant problem due to our extensive implementations, suggests room for improvement in the GUI. Also, the features for partners are not consistently accessible. One of the key areas that need enhancement pertains to the software procurement process.

For how long have I used the solution?

We have been working with it for a decade, with a more significant level of usage in the last two to three years.

What do I think about the stability of the solution?

The solution's remarkable stability is a significant factor in the customer's decision to opt for it.

What do I think about the scalability of the solution?

Scalability is relatively straightforward because this is a unified storage solution. It combines NAS functionality with block storage. If you need more storage space, you can easily expand by adding a new enclosure to extend the existing capacity.

How are customer service and support?

Their customer support is excellent. We have a Chinese representative located in our local Huawei office, which facilitates direct communication with the production R&D team in China. This connection enables us to access level three support directly through this individual.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is a straightforward and easy process. We have a partner with access to Huawei's partner portal, which allows us to download essential documents and resources, including best practice guidelines. This makes the storage system an intuitive and user-friendly solution.

What about the implementation team?

Setting it up is easy because one person can take the box to the customer site, assemble it in the rack, and get it up and running. There's no need for a complex implementation process since we're mainly using this for expanding our existing storage. We can complete the integration in a day, another day for OS configuration, and I'd estimate two to three more days for installation. This process is straightforward, and we don't require weeks for implementation because we're clear on its purpose and don't need special permissions or credentials typical of enterprise storage vendors. In terms of maintenance, we haven't replaced any parts except for the disk in our initial systems. There have been no major issues with controllers or hardware models, and the system remains stable. The software also runs smoothly, with the occasional need to open a service request for things like new patches or software updates, which we perform regularly to keep all our systems in the field up to date.

What's my experience with pricing, setup cost, and licensing?

When it comes to licensing, whether it's on a yearly or warranty basis, all services remain consistent when purchasing storage. In the case of extended service durations, such as three or five years, additional functionalities like compression and deduplication are automatically included within the five-year package.

What other advice do I have?

It stands out as the fastest purpose-built storage solution available on the market, and the pricing is highly competitive and excellent. Overall, I rate it ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Solution Manager at IBW
Reseller
Top 20
Reliable product with efficient technical support services
Pros and Cons
  • "The platform's most valuable features are reliability, intelligence, and fast performance speed."
  • "They should add a feature to the platform to help us manage storage communication with one of the vendors."

What is most valuable?

The platform's most valuable features are reliability, intelligence, and fast performance speed.

What needs improvement?

They should add a feature to the platform to help us manage storage communication with Kubernetes.

For how long have I used the solution?

We use Huawei OceanStor Dorado for database management.

What do I think about the stability of the solution?

The product’s stability is good. It has the highest reliability I have seen since I started working.

What do I think about the scalability of the solution?

It is easy to add more controllers to the platform. It is very scalable.

How are customer service and support?

The product’s technical support services are good. They answer queries in 15 minutes.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the initial setup process a nine out of ten. It just requires one person to manage the maintenance. They provide a console with intuitive tools. It sends alerts whenever some improvements in terms of performance or reliability need to be made. The equipment has many intelligent features.

What was our ROI?

Huawei OceanStor Dorado generates a good return on investment. I rate the ROI an eight out of ten. The total cost of ownership is low than other companies.

What's my experience with pricing, setup cost, and licensing?

Huawei OceanStor Dorado has a competitive price compared to other solutions like EMC, IBM, and HPE. I rate its pricing a seven or eight.

What other advice do I have?

I rate Huawei OceanStor Dorado a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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PeerSpot user
System Administrator at DALEEL PETROLUM CO
Real User
Top 10
Has very good capacity, is effective, works quickly, and is easy to manage
Pros and Cons
  • "Has good capacity, is effective and easy to manage."
  • "Difficult integration with third parties."

What is our primary use case?

We are end users and customers of Huawei. I'm a system admin. 

What is most valuable?

OceanStor has very good capacity; it's effective, works quickly, and is easy to manage. 

What needs improvement?

The solution requires third-party integrations some of which have agreements and policies that prevent us from using them. If you open an Excel or Word file, for example, and a second person has opened it at the same time, they can't use it because it's already locked by you. Microsoft integration is a problem when the solution is managed by Huawei. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, we have around 600 users. We won't need to expand usage in the near future, there's still plenty of space. 

How are customer service and support?

The technical support is good and they are responsible and relatively quick to respond although there are sometimes problems. We inform them when something is missing and they get back to us pretty quickly. 

Which solution did I use previously and why did I switch?

We previously used Dell EMC. The change to Huawei was a management decision that may have been related to cost. Huawei offers similar features to Dell. 

How was the initial setup?

The initial setup was somewhat complex because it was new to us. We had Huawei support for our setup as well as assistance from a local partner. The deployment was done as an online upgrade so there wasn't any downtime, it was just a matter of switching over from the old storage to the new. That was a big advantage. We took our time and it took about a week to migrate. We used two in-house engineers as well as one from Huawei and one from the local partner. We currently have one person managing the solution. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved with the licensing process but I understand that Huawei is about 50% cheaper than competing solutions.

What other advice do I have?

This is a good solution if it supports your environment. I am lucky to have 20 years of experience with these solutions so I know how to manage things. For those who are less experienced, it can be difficult. 

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DC Solutions Architect & Engineer at SEE "Systems Engineering of Egypt"
Real User
Top 5
A highly scalable solution that provides excellent security features and protects organizations from ransomware
Pros and Cons
  • "The solution’s overall security is good."
  • "The price must be improved."

What is our primary use case?

The solution is used for ransomware protection.

What is most valuable?

I am very happy with the solution. NVMe is valuable. The solution’s overall security is good.

What needs improvement?

The price must be improved.

For how long have I used the solution?

I have been working with the product for two months.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I like the tool’s scalability. I rate the scalability a ten out of ten. We have four customers who are using the product.

Which solution did I use previously and why did I switch?

I have mostly used hyperconverged solutions. I also used Pure in specific cases.

What's my experience with pricing, setup cost, and licensing?

I rate the price a nine out of ten on a scale where one is cheap and ten is expensive.

What other advice do I have?

If I need something, I communicate with the people in the HQ and get their support. We need to test the solution in production. I will recommend the tool to others. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Navid Ahmed - PeerSpot reviewer
Pre sales Expert IT at Computer Marketing Company Pvt Ltd
Reseller
Top 10
A reliable choice for storage solution with its impressive features including high scalability, cost-effectiveness and versatile support for various business sizes
Pros and Cons
  • "The most valuable aspects encompass a comprehensive set of common features, such as NetFlow technology, hyper-micro, and hyper-application functionalities."
  • "Having distinct modules for data compression and encryption features enhances flexibility and performance optimization for users with varying requirements."

What is our primary use case?

Clients primarily leverage it for straightforward data concerns as well as large-scale environments where high data availability and accelerated flash input/output are essential. The main use cases revolve around ensuring robust performance for applications and conducting thorough reviews of data.

What is most valuable?

The most valuable aspects encompass a comprehensive set of common features, such as NetFlow technology, hyper-micro, and hyper-application functionalities. It includes a diverse range of features catering to both SaaS and other prominent features available in the market.

What needs improvement?

Having distinct modules for data compression and encryption features enhances flexibility and performance optimization for users with varying requirements.

For how long have I used the solution?

I have been working with OceanStor for two years now.

What do I think about the stability of the solution?

I would rate its stability capabilities ten out of ten. Although, they should still work on it and enhance it even further.

What do I think about the scalability of the solution?

It provides excellent scalability, providing the flexibility to scale both horizontally and vertically. This adaptability makes it suitable for various business sizes, not just major enterprises, whether it's catering to the needs of large enterprises or smaller businesses. I would rate it ten out of ten.

How are customer service and support?

The support team has proven to be reliable. In my region, we have a proficient team addressing issues promptly. I haven't encountered any significant problems with the support system; it appears to be a mature and well-established component of the product. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. I would rate it ten out of ten.

What's my experience with pricing, setup cost, and licensing?

In price comparisons with alternative products, it stands out as a more cost-effective option.

What other advice do I have?

I would like to emphasize the importance of utilizing fiber channel switches for seamless operations. Given that a significant portion of our storage configuration is handled manually, particularly in cell configuration decisions, our fiber channel infrastructure has been a critical component for about a year now. Overall, I would rate it ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Head of Enterprise Horizondal Division at Computech Limited
Reseller
Easy to set up with good functionality and good stability
Pros and Cons
  • "I've been satisfied with the level of attention I'm given when I reach out to technical support."
  • "I would really like to see Heterogeneous Storage Virtualization in a future release."

What is our primary use case?

We primarily use the solution for a customer's company. We're resellers. 

What is most valuable?

The compression on offer is the most valuable aspect of the solution at this time. 

Overall, I'm pretty satisfied with its functionality. 

The initial setup is very easy.

I've found the solution to be stable.

The product can scale.

I've been satisfied with the level of attention I'm given when I reach out to technical support. 

The solution is affordable and reasonably priced. It offers good value for money.

What needs improvement?

I would really like to see Heterogeneous Storage Virtualization in a future release. 

For how long have I used the solution?

I've been using the solution for almost one and a half years. It hasn't been that long just yet.

What do I think about the stability of the solution?

The solution has been stable. I have not experienced bugs or glitches and I wouldn't say that I've ever seen it crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is scalable so far. If a company needs to expand it, it can.

We typically work with medium-sized organizations and enterprises. 

How are customer service and technical support?

So far, technical support has been great I have no complaints. they are helpful and responsive. 

Which solution did I use previously and why did I switch?

I've worked with HP, Dell, Lenovo, Hitachi, and NetApp. Out of all of these, I still prefer to use Dorado. 

How was the initial setup?

The solution is not overly complex or difficult in terms of the initial implementation. It's pretty simple and straightforward. 

Deployment takes about two and a half hours or so. It's not a long period of time. 

What's my experience with pricing, setup cost, and licensing?

The pricing has been very reasonable. I wouldn't describe it as expensive. Likely, any company would find the solution to be affordable. 

What other advice do I have?

I'm a reseller and consultant. 

I'd a good solution that offers very good value for money. 

I would rate the solution at a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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