We primarily use the solution for network management.
Solution Manager at a tech services company with 501-1,000 employees
Great alarm management with good scalability capabilities and good visualization of network devices
Pros and Cons
- "The most important features are alarm management and the visualization of the health of our network devices."
- "The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
What is our primary use case?
What is most valuable?
The most important features are alarm management and the visualization of the health of our network devices.
What needs improvement?
The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated.
The solution could offer better integration with other products.
For how long have I used the solution?
I've been using the solution for about one year.
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Network Management Applications
May 2025

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What do I think about the stability of the solution?
I wouldn't say the stability is excellent. It's okay.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support for the solution is not so good.
Which solution did I use previously and why did I switch?
Our company used a Cisco Management System a long time ago. Our organization switched to using Huawei products and network devices and in general moved away from Cisco.
How was the initial setup?
The initial setup was not straightforward. It was a bit complex.
What about the implementation team?
I handled the implementation myself.
What other advice do I have?
We use the on-premises deployment model. We're a Huawei partner.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

Regional IT Correspondent, Center-Sud-Est at a tech vendor with 51-200 employees
Allows us to monitor our sales
Pros and Cons
- "The product is stable."
- "The price could be less costly."
What is our primary use case?
We use this solution to monitor our sales. This solution is deployed on-premises.
There are four IT people using this solution in my company.
What needs improvement?
The price could be less costly.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
The product is stable.
How are customer service and support?
We haven't had any issues with technical support.
What about the implementation team?
Deployment was done by another company. We had a contract with Huawei.
What's my experience with pricing, setup cost, and licensing?
The price is very expensive.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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