The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required.

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For now, for us, the solution is quite complete. I'm not sure of other features that are lacking that we would need to handle what we do on the solution.

If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier.  

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The quality of service and support for this solution needs to be improved.

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Our customers would like to see the price lowered.

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The return on investment report is too difficult to understand.

The indication with the new order is in need of some new ideas.

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I think that support integration could be improved.

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• Good system management is costly. It is a one-time implementation cost, but requires regular upgrades. • Compatibility or integration issues could be faced during configuration of system management View full review »

The agents don't always connect and communicate very well with the server. Agents have to be very close in version to the server. View full review »