Manh Duong - PeerSpot reviewer
General Manager at Groupe PROGEREAL- FINAREAL - PROMOREAL
Real User
Responsive support, simple implementation, and scalable
Pros and Cons
  • "The most valuable feature of HCL AppScan is scanning QR codes."
  • "The solution could improve by having a mobile version."

What is most valuable?

The most valuable feature of HCL AppScan is scanning QR codes.

What needs improvement?

The solution could improve by having a mobile version.

For how long have I used the solution?

I have been using HCL AppScan for approximately one year.

What do I think about the stability of the solution?

I have found HCL AppScan to be stable.

Buyer's Guide
HCL AppScan
March 2024
Learn what your peers think about HCL AppScan. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,479 professionals have used our research since 2012.

What do I think about the scalability of the solution?

HCL AppScan is a scalable solution. it can easily scale up and out.

How are customer service and support?

The support I have received has been good. I had an issue and I opened a ticket with the support, and everything went smooth. 

How was the initial setup?

The initial setup of HCL AppScan is easy.

What other advice do I have?

I rate HCL AppScan an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Real User
Top 5Leaderboard
A security testing application that needs to improve security
Pros and Cons
  • "We use it as a security testing application."
  • "HCL AppScan needs to improve security."

What is our primary use case?

We use it as a security testing application. 

What needs improvement?

HCL AppScan needs to improve security. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

HCL AppScan is pretty stable. 

How was the initial setup?

HCL AppScan is easy to deploy and can be done in one to two hours. 

What's my experience with pricing, setup cost, and licensing?

Our clients are willing to pay the extra money. It is expensive. 

What other advice do I have?

I rate HCL AppScan an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Buyer's Guide
HCL AppScan
March 2024
Learn what your peers think about HCL AppScan. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,479 professionals have used our research since 2012.
Owner/ Consultant at a tech services company with 1-10 employees
Consultant
Offers many support languages, scans in a decent amount of time and is easy to set up
Pros and Cons
  • "There's extensive functionality with custom rules and a custom knowledge base."
  • "The solution often has a high number of false positives. It's an aspect they really need to improve upon."

What is our primary use case?

We primarily use the solution for static analysis.

What is most valuable?

AppScan is within the top three or four static analyzers. Its features include support for many languages. 

The product has a relatively reasonable scan time.

There's extensive functionality with custom rules and a custom knowledge base.

What needs improvement?

The solution often has a high number of false positives. It's an aspect they really need to improve upon. 

The product has vulnerabilities, or findings, that are almost identical in nature. 

For how long have I used the solution?

I've used the solution for the last 12 months or so. It's been about a year at this point.

What do I think about the stability of the solution?

The stability is okay. it's good. It's not very good or excellent, it's just good. I would describe the stability as a bit better than acceptable.

What do I think about the scalability of the solution?

When I worked on it, it wasn't in the cloud. It didn't offer Federation. Now, it is my understanding that it has those, which would make it very scalable. That said, when I used it, I would not give it a very scalable grade - maybe a two out of ten for scalability if you are using it off of the cloud. That said, that's not the latest version. The latest is likely more scalable, I just don't have experience with it.

How are customer service and technical support?

The technical support is pretty good. They are knowledgeable and responsive. We were satisfied with the level of support we received.

Which solution did I use previously and why did I switch?

I also know a bit about Checkmarx, Fortify, Veracode, and AppScan.

How was the initial setup?

I didn't really do the actual setup once it got moved into the cloud. I don't know how easy the cloud set up was. However, it's my understanding that it is now potentially easier than it was before, which wasn't too bad. 

What's my experience with pricing, setup cost, and licensing?

I don't know the prices currently. I knew the prices when it was still in-house with IBM, however, I don't know what the cost is now.

What other advice do I have?

I worked with the solution at a previous company. Now I am a consultant and I no longer work with the product. I don't have a business relationship with HCL.

I wanted to do a POC with the current state of what was IBM AppScan and now is HCL. I contacted my contacts at IBM and then they started off the conversation and it went smoothly because a number of people from IBM had gone over to HCL when that product was acquired.

Various tools have their strengths, I would advise anyone who is interested in using a similar solution do a proof of concept first with a few options. Try Checkmarx, Fortify, Veracode, and AppScan, and see which one makes the most sense for your company's purposes. Those would be the top four in my opinion right now.

Overall, I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Scientific Officer at a tech services company with 51-200 employees
Real User
Top 20
Efficiently scans through the website and identifies vulnerabilities

What is our primary use case?

HCL AppScan efficiently scans through the website and identifies vulnerabilities for AWS. It is reducing tools day by day, making it more efficient. 

What needs improvement?

HCL AppScan generates false results. Sometimes, it incorrectly identifies requests as vulnerable when they are not vulnerable. In the ADSL feature managed, the primary objective is to identify application security vulnerabilities. However, sometimes AppScan wrongly flags something as a vulnerability when it's not present, which we call a false positive.

For how long have I used the solution?

I have been using HCL AppScan for nine years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable if required.

How are customer service and support?

Customer support is helpful. 

How would you rate customer service and support?

Positive

How was the initial setup?

There is a licensing partner. Sometimes, it is required to install a server. I must remove that license and then eject a new one on a different server. It becomes a bit harder for beginners if they do not have enough experience to install Zoho software.

Deployment takes around an hour, and one person can do it.

I rate the initial setup a six and a half out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The tool is not cost-efficient. Considering the type of service with encryption security scanning from HCL AppScan, it drives up the cost unnecessarily. It is fairly priced.

What other advice do I have?

There are some very cost-effective solutions out there. They are also very efficient for systems scanning.

Overall, I rate the solution an eight-point five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
it_user841956 - PeerSpot reviewer
Director Of Product Cyber Security at a aerospace/defense firm with 10,001+ employees
Real User
The ease of use is key, the developers can actually use it and get results from dynamic testing
Pros and Cons
  • "For me, as a manager, it was the ease of use. Inserting security into the development process is not normally an easy project to do. The ability for the developer to actually use it and get results and focuses, that's what counted."
  • "I think being able to search across more containers, especially some of the docker elements. We need a little tighter integration there. That's the only thing I can see at this point."

What is our primary use case?

We use IBM Appscan for a dynamic assessment of development of our code, so we're looking for something that will actually help us through our entire security development lifecycle.

It has performed better than we expected. We were able to use it quite often, use the server IDE to help test our code before we go into a full test. And it's helped point out some things we had to correct.

We're using it on the cloud. That particular solution we've been using on the cloud because it's a cloud instance, so the transition from going from one to the other wasn't there because we already had our cloud. We were able to use it because we had nothing else there. It helped fill a need that we really had.

How has it helped my organization?

It helps the organization the way we process the entire thing. It has actually helped a little bit with the speed of delivery too, which was surprising because most people thought it would be the other way around.

IBM Applications Security has contributed to the maturity of our AppSec risk management program. We've been working on our risk management program overall, for security development, and this has been a great asset to have.

We also use the solution to security test open-source applications. I'd say better than 70-75% of our applications are open-source. To me, a lot of people overly focus on open-source. That's because they believe that all the closed-source or proprietary is, in fact, secure. That's not necessarily the case. The issue is, when you take code and you're combining these different proprietary and open-source, packages, you have to test them all in the context where you're using them. And therein is the real issue. To me, it's not so much about the open-source, it's about all code. I believe all code has something that I have to look at.

We have a number of projects running concurrently, so I look at the aggregate. I try not to go to what's done on a single product. However, having said that, since we had nothing in dynamic and now we do, that's a huge improvement. You might say then that it was 100% improvement. I don't know if I would give it quite that number, but it is a huge improvement. It's quite near that number.

What is most valuable?

For me, as a manager, it was the ease of use. Inserting security into the development process is not normally an easy project to do. The ability for the developer to actually use it and get results and focuses, that's what counted.

What needs improvement?

I think being able to search across more containers, especially some of the docker elements. We need a little tighter integration there. That's the only thing I can see at this point.

What do I think about the stability of the solution?

I haven't had any issues with stability so I think it's fine.

What do I think about the scalability of the solution?

We're in the process of testing scalability, so I can't really speak to how broad that is because we're just parring up our entire installation of it. I am looking across other parts in our business where our more traditional products are that connect. So, we're looking to see how that scales. But, overall it's looking good.

How are customer service and technical support?

Once we got into the queue, we got a fantastic turnaround.

Which solution did I use previously and why did I switch?

Here I have an unfair advantage. I came out of a large security company, and because of my experience and the fact that we had a need, I looked around for the best solutions that were available. There were a lot of competitors. The question was, how well it would integrate with our process, since we were developing a full SDL with security tool check-points. AppScan fit that very well.

The most important criteria when selecting a vendor were that it had a great product, but I had to have a product that I could integrate and automate. For me, it wasn't a matter if it was best in breed, they had the neatest slice of cheese. What I was looking for was, could it integrate and automate? If it couldn't, they weren't on the selection list.

How was the initial setup?

I didn't do the work but I directed it.

There were a couple of steps where we had to have some help. But at the same time, we just put in an engagement for a Professional Services to do it quicker, do the integration, to make it tighter for us. We're just waiting for the final part of that to be signed so we can actually move forward.

Which other solutions did I evaluate?

Veracode, Synopsis, and a few others. What made us go with IBM was the integration and automation efforts; what it would do there, and the fact that it did so well at what AppScan does, which was in the dynamic testing.

What other advice do I have?

In terms of rating it, because I haven't had it installed long enough, and we haven't finished all the integration because of the Professional Services yet, I'd say it's rating really well, toward excellent. But it's just one of those things, until you see all the proof in the pudding...

As of right now I would rate it an eight out of 10.

The advice I would give to a colleague is, first, know your development process and where it's weak. From there, insert secure development, realize that it's not about the tool, it's about the process of development. Then find the tools that solve that. For us the key was, could it integrate, could it automate, and could it make the developer's workload easier? That's what we looked for.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Innovation manager at a computer software company with 51-200 employees
Real User
Top 20
Affordable and easy to expand but needs better performance
Pros and Cons
  • "It was easy to set up."
  • "Sometimes it doesn't work so well."

What is our primary use case?

I have a set project, and I'm writing an application for monitoring server status, and I tried several times to scan it with AppScan in order to understand if there are vulnerabilities in my code.

What is most valuable?

The dynamic scan, the DAST tool, dynamic applications scanning and testing tool, is great.

It was easy to set up.

It's a stable solution.

The product is easy to scale. 

The solution is affordable and reasonably priced.

What needs improvement?

The performance could be better. Sometimes it doesn't work so well. There's a tool for connecting the cloud with the application server. Sometimes it doesn't work really well.

I have not come across any missing features. 

For how long have I used the solution?

I've been using the solution for six months. It's been less than a year so far. 

What do I think about the stability of the solution?

The solution has been stable. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

So far, we've found the solution can scale well.

How are customer service and support?

I've reached out to support in the past. They are pretty good, however, they are also working from India, and I'm in Italy. There is a delay of course when I open a ticket. We have to wait a bit due to the time shift.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. This was our first. 

How was the initial setup?

The initial setup is pretty simple and straightforward. It's not an overly complex or difficult process. 

It took about one day to deploy the solution.

What about the implementation team?

I handled the initial setup on my own. I did not ask for help from any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

I actually pay for tokens. Any time that I want to perform scanning, I have to pay for another token. It's pretty good for me, this system, as it's really, really nice when I need it. I just need to pay for it, and that's it.

What other advice do I have?

We are end-users.

I'd rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VijayKumar16 - PeerSpot reviewer
Global Business Development Executive - Applications, Data & AI Practice at Kyndryl
Real User
Top 10
Stable and scalable but not user-friendly
Pros and Cons
  • "AppScan is stable."
  • "AppScan is too complicated and should be made more user-friendly."

What is our primary use case?

I mainly use AppScan for vulnerability scanning and database bridging.

What needs improvement?

AppScan is too complicated and should be made more user-friendly.

For how long have I used the solution?

I've been using HCL AppScan for three to four years.

What do I think about the stability of the solution?

AppScan is stable.

What do I think about the scalability of the solution?

AppScan is scalable.

How are customer service and support?

HCL's technical support is ok, but it could be faster and more responsive.

How was the initial setup?

The initial setup was complex and took about a day and a half.

What other advice do I have?

I would rate AppScan four out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager, IT Test Automation Engineering at a outsourcing company with 10,001+ employees
Real User
Offers a few specific development languages but needs more languages and lacks good technical support services
Pros and Cons
  • "The solution offers services in a few specific development languages."
  • "They have to improve support."

What is most valuable?

The solution offers services in a few specific development languages.

What needs improvement?

They have to improve support. Their support before, when it was IBM, was very good technical support. However, now, it's very bad.

They could add more language coverage. They don't cover so many development languages. They really should be covering more. If they did, it would be a huge improvement.

How are customer service and technical support?

The technical support is no longer any good. It's gone downhill since they were under IBM. Now, we are no longer satisfied with their level of service and we hope they will improve their services in the future.

Which other solutions did I evaluate?

I'm currently looking into Checkmarx. I'm evaluating their offering to see how it compares. This product lacks in many areas, and so we are looking at other options.

What other advice do I have?

I don't have information on the relationship HCL has with my company. My understanding is they are just a vendor for us.

In general, I would rate them at a six out of ten. There are many areas in which they could improve, including by adding more languages and re-vamping their technical support. They are lacking in a lot of areas.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free HCL AppScan Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free HCL AppScan Report and get advice and tips from experienced pros sharing their opinions.