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Jonas Leeb - PeerSpot reviewer
Software Engineer & Co-Founder at a tech vendor with 1-10 employees
Real User
Sep 22, 2022
Great detailed search features and easy Java integration, but needs improvement in integration with Python
Pros and Cons
  • "One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
  • "It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."

What is our primary use case?

I used this solution for bug tracking, checking to see if an application was running correctly or not.

I was working at a big comparison platform in Germany and was part of a  financial services department where we built multibanking applications. I know that in other departments they used different logging tools like TeamCity, so this was not something that was used companywide. There were probably about 50 developers using it, from app developers to Java/Python backend developers and the data science team. The extent of log messages and verbosity was varying from team to team.

What is most valuable?

One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview. You are also able to attach a lot of details into your log messages. 

When it came to integrating the solution with Java, it was quite easy. My colleagues used Graylog for some dashboards to show how many bugs there were per day or the overall performance of the applications. For the developers it's not super important, but it was quite a good way for the project manager to see that everything was all right.

What needs improvement?

With Python, there was a problem where it was harder to attach extra information using the basic logging package. We had to build our own custom adapter for this to append that information to the log message. For Python developers, it would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community.

For how long have I used the solution?

I used this solution for about two years. 

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December 2025
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What do I think about the stability of the solution?

This solution is definitely stable. 

What do I think about the scalability of the solution?

This solution was definitely scalable to our needs. 

How was the initial setup?

I would say the initial setup is quite straightforward, but it's pretty straightforward for any kind of logging tool out there. The difference is in how you integrate it into the project, but I don't think there's much of a difference between all of the tools, at least from my perspective. 

Which other solutions did I evaluate?

I used Graylog until a few months ago, and I'm currently using Sentry. With Sentry it is quite easy to filter, for example, errors for a specific project just by clicking a drop down. On Graylog, we had to perform active filtering through the search bar. The filtering process was a bit different. I wouldn't say they differ too much, but Sentry also allows me to do some bug tracking and mark them like, "Okay, now I have to review this," or "This has been resolved", which is not something I would ask for in a log tool, but it's available.

What other advice do I have?

I would say that it's definitely worth looking into the extensive search and filtering functionality of Graylog in order to make the most out of it. I would also suggest having a look into the dashboard view functionalities for doing some kind of quick performance overview on the application set. I think the coolest feature of Graylog if you're a developer is that you are able to really narrow down or to specify the search.

For TeamCity, for example, there is specific query language and you can build dashboards and queries there as well, but this feature was kind of limited when I was using it. Even though it was available, I didn't like the feature overly much. I know that there are other similar tools available, but I enjoy using Graylog the most.

I would rate this solution as an eight out of ten because the integration with Python isn't perfect, but if that's fixed in the future, I would say it would be a nine or ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1279056 - PeerSpot reviewer
Senior Marketing Specialist II at a tech vendor with 10,001+ employees
Real User
Sep 23, 2022
Detailed documentation, integrates well, but rule creating could improve
Pros and Cons
  • "The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
  • "Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."

What is our primary use case?

We have one SIEM tool to integrate the log source for other containers and user-related logs. Those logs were integrated into Graylog. When required those logs Graylog gets sent to a SIEM tool. 

What is most valuable?

The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed.

What needs improvement?

Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest.

For how long have I used the solution?

I have been using Graylog for approximately three years.

What do I think about the stability of the solution?

Graylog is a stable solution. However, while using some microservices it may go down.

What do I think about the scalability of the solution?

Graylog

We have approximately 40 to 45 people using the solution in my company. There are three different teams using it, such as developers and testing teams. The teams use the solution on a daily basis.

How are customer service and support?

We are working in India, and sometimes it takes a while to receive a response from the support. However, the solutions they provide are can do them. Their support is good.

I rate the support from Graylog a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Logstash. The main difference between Graylog and Logstash is in Logstash it takes a longer time for searching logs.

How was the initial setup?

We had some struggles with the initial setup of Graylog. However, after using the support it works fine.

I rate the initial setup of Graylog a four out of five.

What about the implementation team?

We use the support from the Graylog team for the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license.

What other advice do I have?

I rate Graylog a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Graylog Enterprise
December 2025
Learn what your peers think about Graylog Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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reviewer1530855 - PeerSpot reviewer
Network Engineer at a media company with 10,001+ employees
Real User
Jun 7, 2021
Good correlation and alerting capabilities, helpful community support, and easy to install
Pros and Cons
  • "I like the correlation and the alerting."
  • "I would like to see some kind of visualization included in Graylog."

What is most valuable?

I like the correlation and the alerting. If I have multiple monitoring systems and I alert Graylog, Graylog will collect them and analyze them, and issue one alert.

We are only approximately four months into production and have not explored all of the features this solution offers. So far, it has everything we wanted.

What needs improvement?

I would like to see some kind of visualization included in Graylog. The report is plain, they could be improved.

For how long have I used the solution?

I have been using Graylog for approximately five months.

We are using the latest version.

How are customer service and technical support?

Graylog community is very good.

Which solution did I use previously and why did I switch?

We are also using Zenoss.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

It's an open-source solution that can be used free of charge.

What other advice do I have?

I would definitely recommend Graylog to others who are interested in using it.

At this point with the features that I have used, I would rate Graylog a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Real User
Dec 8, 2020
Stable, scalable, easy to install and maintain
Pros and Cons
  • "Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
  • "Graylog can improve the index rotation as it's quite a complex solution."

What is our primary use case?

We use Graylog for developer login to assist developers and help them find issues faster, and for certain applications in production.

How has it helped my organization?

The centralized logs where one can find bugs quicker and find the line of code that is a problem has made us more efficient. The turn around time for production support is quite high when using this kind of solution.

What is most valuable?

Graylog's search functionality, alerting functionality, user management, and dashboards are useful. They also provide an easy way to create dashboards, and the interface is also quite easy to use.

What needs improvement?

Graylog can improve the index rotation as it's quite complicated. They need to work on that because it's quite cumbersome to manage the index rotation with all the logs.

The filtering of logs before ingestion also needs a bit of work. This is because you have to write some code to avoid certain things before ingesting. As it doesn't support certain AIX versions, you need to upgrade the servers to accommodate it.

For how long have I used the solution?

I have been using Graylog for about three years.

What do I think about the stability of the solution?

Graylog is quite stable, and the only issue is the index rotation.

What do I think about the scalability of the solution?

Graylog is scalable and can be deployed in a clustered distributed environment.

How are customer service and technical support?

The support from the Graylog community is helpful, but they can do better. The enterprise support doesn't really cater to open-source solutions. They only support you if you are an enterprise working on a POC. If you want to do a POC for an enterprise solution, they need assurances that you'll buy their enterprise solution. 

Which solution did I use previously and why did I switch?

I have used different solutions like Nagios before. These solutions are more like manual processes where logging and viewing of logs are conducted on the server.

Others like ELK are difficult to use because it isn't straightforward and requires a lot of reading. You have to learn quite a lot before using it.

How was the initial setup?

Graylog is quite easy to set up. As it comes with a prepackaged installation file, it's not complex to install and takes one to three days to deploy. If you have to study the documentation and then implement it, I think you can do it within a week.

What about the implementation team?

All implementation was handled in-house.

What other advice do I have?

Graylog is straightforward to install and easy to maintain. It also comes with alerting. But one has to be mindful of the support and disadvantages like the index rotation.

On a scale from one to ten, I give Graylog an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1270395 - PeerSpot reviewer
Entrepreneur at a tech services company with 51-200 employees
Real User
May 13, 2020
Excellent, simple log management; user friendly and open source
Pros and Cons
  • "Open source and user friendly."
  • "Lacks sufficient documentation."

What is our primary use case?

I use this solution regularly for analyzing incidents, collecting them to figure out what's going on. For now, I'm using it myself but would like to also deploy for some of my customers in the near future. I'm an entrepreneur in a security solutions company and a customer of Graylog. 

What is most valuable?

I like the simplicity of the solution, the fact that it's open source and user friendly.

What needs improvement?

It would be helpful if they would work more on the documentation because it's not very clear and ideally I'd like to be able to do more myself, but would need some additional guidelines and material for that.

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

It's a stable solution. 

What do I think about the scalability of the solution?

I believe it's a scalable solution but haven't tested it yet. 

How are customer service and technical support?

The technical support is a weak point in this product. It's not so easy to contact them and they don't answer immediately. Sometimes it takes a lot of time and the wait is difficult. If I had enough documentation I might not need the support. 

How was the initial setup?

The initial setup was relatively straightforward. I was able to deploy it myself in a couple of days. For now, I'm the only user. I know it can be scaled for free for up to five users and I'll test that soon. 

What other advice do I have?

This is a good product and I would rate it an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user995112 - PeerSpot reviewer
Head of Infrastructure at a financial services firm with 201-500 employees
Real User
Aug 27, 2019
Captures our financial logs and preserves them and it covers many environments
Pros and Cons
  • "I am very proud of how very stable the solution is."
  • "I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."

What is our primary use case?

Our primary use case of this solution is for logging. Because we have financial systems, we also use it for audit trailing.

I basically run the entire program in our company. Whenever there's an audit, I get the people on board and give them the information they require.

How has it helped my organization?

Graylog captures our financial logs and preserves them, mainly for any audit that may come up. The compliance is very good.

What is most valuable?

What I like most about this solution, is that it caches the log. I also like it's filtration because we have various layers of data that needs to be captured - from flat filing to Windows servers, Linux-based servers and the like. I like the diversity and the number of environments it can cover, including the switches.

What needs improvement?

I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second.

For how long have I used the solution?

I have been using Graylog for at least three years now on site in our data center.

What do I think about the stability of the solution?

I am very proud of how very stable the solution is. One time I had an entire node on my VxRail VMware collapse, so I basically restored the template, gave it the same IP address and everything was working again.

What do I think about the scalability of the solution?

We've grown from 500 to 2,000 independent devices on this solution, and it captures them all. We even plan to increase our usage. So, yes, the program is scalable.

How are customer service and technical support?

There hasn't been a need for me to call support, because I only went through the forums and hundreds of pages of manuals to get to understand it. 

How was the initial setup?

The initial setup was really complex because I did it myself. I had no support and I didn't understand the whole ecosystem. The first deployment took about a month because I had to figure out exactly what I'm capturing, and how to query it afterwards. I also had to manage the clientele, client installations, and the like. After a month or so I had an overall view of everything.

What about the implementation team?

I am responsible for the deployment and maintenance of Graylog. I've even done smaller setups and deployments for other people. 

What's my experience with pricing, setup cost, and licensing?

I use the free version of Graylog.

What other advice do I have?

In the next version I would perhaps like to see less overlapping in in the interface. Some users feel that it is still very rigid and boxy. Pretty old school. So a more user-friendly interface with less overlapping in the structures would be great. I rate this solution 9.5 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technology Consultant at a computer software company with 5,001-10,000 employees
Real User
Mar 8, 2018
Real-time UDP/GELF logging and full text-based searching
Pros and Cons
  • "Real-time UDP/GELF logging and full text-based searching."
  • "UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
  • "Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
  • "More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
  • "With technical support, you are on your own without an enterprise license."

How has it helped my organization?

Logs were previously stored in various database tables. Log consumers were required to write SQL for retrieval, then correlate/join disparate sources by hand. Since most logging fields were not indexed, the retrieval process was painfully slow.

What is most valuable?

Real-time UDP/GELF logging and full text-based searching. Since UDP is a stateless, connectionless protocol, it simplifies error handling for the log sender/producer in the event that Graylog is not available. UDP is also a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead. Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default. Additionally, Graylog has support via plugins for Slack-based alerts. These have been wonderful for notifying us when exceptional log messages are encountered.

What needs improvement?

  • Backup and restore functionally for migrating instances.
  • Dashboard and search analytics (i.e., more complex visualizations and the ability to execute custom Elasticsearch queries would be great).
  • More flexible alert conditions

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would rate them as a two out of 10. You are on your own without an enterprise license.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

Our setup was not straightforward. We opted to create a Docker swarm instance, hosting three Graylog nodes, Nginx for SSL/TLS offloading, and three MongoDB nodes (in a replica set). Then, we installed a three node Elasticsearch cluster on RHEL 7 virtual machines. The majority of the configuration was done through Docker compose.

What's my experience with pricing, setup cost, and licensing?

You get a lot out-of-the-box with the non-enterprise version, so give it a try first.

Which other solutions did I evaluate?

All the other solutions were in-house proposals.

What other advice do I have?

Thoroughly read the Graylog documentation and consider Enterprise support if you have atypical needs or setup requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nick C - PeerSpot reviewer
Nick CTechnical Product Evangelist at a tech company with 11-50 employees
Vendor

FROM GRAYLOG: Thank you for the review, and wanted to point you to our new 3.0 version of Graylog. In 3.0 we have the ability to export content packs, which you can then migrate your processing pipelines, alerts, dashboards, and lookup tables, so they can be moved to a different system or be shared with the community. Also, in 3.0 Enterprise side, we have implemented Views, which allows for much greater flexibility on searches as well as creating interactive dashboards. Also in views, we have added a parameter option, to build workflows all based on one input (i.e. IP address, User name).

If you have a chance, give the new version a try!

Senior Architect at a tech vendor with 51-200 employees
Real User
Mar 4, 2018
Enables us to set up streams and error/anomaly searches across hundreds of containers
Pros and Cons
  • "We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
  • "Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
  • "Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
  • "We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
  • "Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"

What is our primary use case?

Use for log aggregation, alerting, and monitoring in a container environment

What is most valuable?

  • Searching errors
  • Alerting through Slack and OpsGenie using their plugins.

We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us. 

Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature. 

What needs improvement?

Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable.

We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient.

Otherwise, the documentation is great and there are a lot of options for configuration. Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best-case deployment scenario.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Yes, with Elasticsearch.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Never used.

Which solution did I use previously and why did I switch?

Splunk, Logstash, and Elasticsearch.

How was the initial setup?

Set up in Kubernetes; not complex once the configuration is right.

What's my experience with pricing, setup cost, and licensing?

We use the free version.

Which other solutions did I evaluate?

Splunk, Logstash, and Elasticsearch.

What other advice do I have?

Make sure your Elasticsearch cluster is sized right, memory-wise.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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