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AshirbadDasmohapatra - PeerSpot reviewer
Lead Engineer - Work Modernization at Searce Inc
Real User
Top 5Leaderboard
The business-focused solution for Chrome devices and offers cloud-based management tools
Pros and Cons
  • "Chrome functions as a comprehensive solution due to its continuous self-evaluation and improvement. The evolution process has been significant, with a notable distance covered from its inception to the present. Notably, features like VPN support have been incorporated over time, enhancing the platform's capabilities. A distinctive feature is that users don't even need to know the Wi-Fi password; upon signing into the machine, internet connectivity is established immediately. Furthermore, the cloud storage system ensures data isn't stored locally, making it seamless for users to switch between machines. In summary, Google Chrome Enterprise is an excellent solution, particularly when there's a shortage of available manpower."
  • "Identifying areas for improvement can be challenging since Chrome consistently strives to enhance itself. One aspect I'd like to highlight is virtualization. For instance, if you require desktop-based applications like Cisco or Adobe products on your local machine, Chrome's support is limited. While they offer Linux solutions for virtualization, my query or request would be to expand this to include Windows-based applications. If this were implemented, it would be a valuable enhancement, encouraging broader adoption by companies."

What is our primary use case?

When it comes to discussing Google Chrome Enterprise, it stands out as the optimal solution for managing work sessions and systems, particularly in scenarios where manpower is limited. This solution is especially beneficial for organizations that require support but have a scarcity of administrators. To illustrate, let's consider an example involving an e-commerce platform, such as Amazon. Operating an e-commerce business involves aspects like warehouses and delivery hubs. In situations where you aim to avoid extensive manpower for system management, Google Chrome Enterprise comes into play. By acquiring Chromebooks or transforming existing machines into Google Chrome OS, costs can be minimized. The platform operates with centralized policies, encompassing both user-based and device-based policies. 

What is most valuable?

Chrome functions as a comprehensive solution due to its continuous self-evaluation and improvement. The evolution process has been significant, with a notable distance covered from its inception to the present. Notably, features like VPN support have been incorporated over time, enhancing the platform's capabilities. A distinctive feature is that users don't even need to know the Wi-Fi password; upon signing into the machine, internet connectivity is established immediately. Furthermore, the cloud storage system ensures data isn't stored locally, making it seamless for users to switch between machines. In summary, Google Chrome Enterprise is an excellent solution, particularly when there's a shortage of available manpower.

What needs improvement?

Identifying areas for improvement can be challenging since Chrome consistently strives to enhance itself. One aspect I'd like to highlight is virtualization. For instance, if you require desktop-based applications like Cisco or Adobe products on your local machine, Chrome's support is limited. While they offer Linux solutions for virtualization, my query or request would be to expand this to include Windows-based applications. If this were implemented, it would be a valuable enhancement, encouraging broader adoption by companies.

For how long have I used the solution?


I have been using Google Chrome Enterprise for four years.
Buyer's Guide
Google Chrome Enterprise
June 2025
Learn what your peers think about Google Chrome Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

Chrome is remarkably stable owing to its affiliation with Google. I haven't observed any instances of Google facing downtime in the past three to four years. This makes Chrome an exceptionally stable and dependable solution.

What do I think about the scalability of the solution?

In terms of scalability, Google Chrome Enterprise demonstrates versatility. It can operate efficiently even on a one-gigabyte RAM machine, which includes outdated devices. This means that even if you have an older machine, you can still run Google Chrome Enterprise on it. Thus, scalability isn't a concern for Google Chrome Enterprise. It works seamlessly on both older machines and the latest ones.

How are customer service and support?

We've utilized technical support several times. With Google, having technical support is immensely valuable. When you submit technical queries to them, they promptly respond within a few minutes, ensuring a swift resolution. Even for their own downtime or issues, if you're facing any particular or general concerns, Google support ensures responses within a maximum of one hour. The attention and quality of technical support from Google are truly exceptional.

How was the initial setup?

Certainly, the process is neither entirely straightforward nor overly intricate. It presents complexities but not to the extent that it becomes overly difficult. The implementation involves steps such as configuration and user education. For example, if you're transitioning from Macbooks to Chromebooks, users need guidance on Chromebook operation. This might entail understanding where to navigate and how to make selections. While some individuals might easily adapt, others might require assistance. In essence, the process falls in between being simple and highly complex. Its duration depends on proper execution.

In our case, it turned out to be a year-long project due to the scope of implementing it across twenty thousand users in various regions. This extensive user base extended the deployment timeline. Additionally, there was the need to replace our existing hardware devices. This complexity resulted in a longer duration for us. However, under normal circumstances, the process is straightforward.

The setup involves having the operating system hosted on your premises, while the management system is a cloud-based solution. This creates a combination of on-site and web-based implementations. It's a hybrid solution that encompasses both client-side and website implementation aspects.

What about the implementation team?

It's essential to possess certain Google Chrome credentials and certificates for implementation. If you're looking to carry out these tasks, your engineers may need to acquire the Chrome Enterprise Administrator certification. This certification becomes necessary as they need to have a comprehensive understanding of how Google Chrome functions and how improvements can be made. In this role, technical personnel are responsible for managing and optimizing the system.

What was our ROI?

The advantage is clear, as adopting Google Chrome Enterprise solutions leads to a favorable return on investment. Notably, you'll spend less on infrastructure and hardware acquisition costs. Even if you choose not to invest in new laptops, the solution can be deployed on your existing machines, even those at the end of their lifecycle. This remains possible due to Chrome's compatibility. For instance, we have around three thousand devices that would otherwise be unused due to being at their end-of-cycle stage. Even if the manufacturer, such as Dell, no longer provides support for those laptops, they can still function as Chromebooks. By installing the Chrome OS, these devices regain usability, functioning similarly to new machines

What's my experience with pricing, setup cost, and licensing?

Pricing varies significantly based on different regions and specific requirements. The cost can differ for the Euro price as opposed to the Asia-specific price. Generally, the standard pricing falls within the range of twenty-five to thirty dollars per license. This payment can be structured on a monthly or yearly basis. Opting for the yearly payment plan often comes with an added discount, either directly from Google or through negotiations with your vendor.

Which other solutions did I evaluate?

We did not evaluate any other solutions. Organisations commonly utilize both Mac and Windows machines as their fundamental operating systems. As of 2020, Chrome Enterprise emerged as a novel solution. We undertook exploration and subsequent implementation of Chrome Enterprise.

What other advice do I have?

The adoption of Google Chrome tends to rise in specific sectors such as healthcare or e-commerce. These industries find it relatively effortless to transition to Google Chrome due to its user-friendly learning curve and straightforward implementation. This choice not only leads to cost savings in terms of infrastructure but also alleviates the workload for administrators and IT staff in comparison to alternative solutions.

I would overall rate it nine or ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at Tathir
Real User
Top 5
On par with Linux when it comes to securing financial transactions
Pros and Cons
  • "The best part of Chrome is security."
  • "Chromebooks are hard to find in the Indonesian market."

What is most valuable?

The best part of Chrome is security, and I love using it when I use the Internet and deal with money transactions.

What needs improvement?

Chromebooks are hard to find in the Indonesian market. The government just gives Chromebooks to schools and for use cases like education. But for people outside the government or in commercial use, it is hard to find Chromebooks. And the HP Chromebook version 11 has just disappeared. For the future, I would love it if there were more Chromebook options in the market.

For how long have I used the solution?

I started using the solution a few months ago. I use the latest version.

What do I think about the stability of the solution?

Google Chrome Enterprise is a stable product.

What do I think about the scalability of the solution?

The product is scalable. There are about ten users in my company.

How was the initial setup?

I had no problem with the initial setup. The solution takes five minutes to set up if you're using a Chromebook. And when you have a good Internet connection, there is no problem.

There are two ways to use the Chrome Operating System. The first way is to buy the Chromebook, and that's the best option. The second way is to deploy it using Flex. The second option is better because it is hard to find Chromebooks in my region.

We don't need a technical team to maintain the solution.

What about the implementation team?

For the Chrome ecosystem, an integrator is not too useful. But for educators, they are useful. The real problem some face with the Chrome operating system or the Chromebook is when dealing with daily activity.

What other advice do I have?

I rate Google Chrome Enterprise a ten out of ten. We prefer using Chrome's operating system and Linux, especially for dealing with transactions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Chrome Enterprise
June 2025
Learn what your peers think about Google Chrome Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Software engineer at Punjab Group
Real User
Top 5
A scalable and easy-to-deploy solution that is stable and easy to use
Pros and Cons
  • "The solution is easy to use."
  • "The product must improve its speed."

What is most valuable?

The solution is easy to use. We can do a lot of things with the tool that we cannot do on other products. The solution is fast. It helps in fast browsing.

What needs improvement?

The product must improve its speed. Sometimes, it is slow.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. I am the only user of the solution.

How was the initial setup?

The initial setup is easy. We just need to buy it, create an account, log in, and use it.

What about the implementation team?

I can do the deployment myself.

What other advice do I have?

Overall, I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology System Administrator at General Assembly
Real User
Leaderboard
A robust and flexible tool that offers breadth and capabilities with various extensions and plug-ins
Pros and Cons
  • "The breadth and capability of the various extensions and plug-ins that are out there for Chrome to do additional things on top of just working in the browser are fantastic."
  • "I wish there was a way that they could update things a little less often if anything. I think a lot of enterprise customers are frustrated... Certain plug-ins like ad blockers will lose some functionality in the next quarter to half a year."

What is our primary use case?

Speaking about use cases, it's the predominant browser in the market. Also, it's the first choice for working with Google applications, like Google Workspace is the product we use the most, while the extensibility and manageability of Google Chrome when you have a browser that is enrolled and managed by your Google Workspace is fantastic as far as to restrict things and prevent people from loading any old random extension and whitelist and pre-install certain extensions for other people in your organization and also while being able to use them without having to get the tool themselves. It is a pretty direct, robust, and flexible solution. Also, the fact that Chrome is basically the commercially released public solution that resides on top of Chromium, which is used for a lot of other things as well. S, it means you've got a lot of great interoperability capabilities, and a lot of people's eyeballs are looking at the functionality and security of this product.

What is most valuable?

The solution has so many features that it's hard to pick out just a couple. Again, I think having a user signed into their Google Workspace account and having the browser enrolled, then those functions can be managed through our Google admin console. Also, it is fantastic from a fleet management and user support aspect. The breadth and capability of the various extensions and plug-ins that are out there for Chrome to do additional things on top of just working in the browser are fantastic. At the end of the day, it is a browser that a lot of people seem to prefer considering that in our organization, we don't force people to use Chrome. We tell them that it's the browsers that we officially support, so if something doesn't work in a different browser, we ask them to try to do the same thing in Chrome. From over five hundred users, I have less than ten percent that seem to be using anything other than Chrome on a regular basis.

What needs improvement?

Speaking about improvements needed in the solution, I would say that their security is great overall. I wish there was a way that they could update things a little less often if anything. I think a lot of enterprise customers are frustrated with the browser providers and a lot of web 2.0 technology providers in this internet era where there's a lot of thinking because of the developments going on, where every six weeks, you're going to have a sprint before releasing new features, etcetera. So, we want new releases on a quarterly basis. We want it once a year. Otherwise, too many features are introduced too quickly. Honestly, other than that, there was something else I was going to say. So, a big concern is coming with the way that they're changing the way that Chrome interacts with extensions and plug-ins in the next two generations. Certain plug-ins like ad blockers will lose some functionality in the next quarter to half a year. And while that ad blocker is not something that I use, I know some people use it to deal with junky ads, etcetera. So there's a lot of concern that Google's not listening to the community on that one because folks have said they don't want that functionality to change. And I think Google's perspective is that making this change allows them to better secure their browser. But, I think it's really something that should depend on the preference of the users. If I can take that little bit of risk of vulnerability, it means I'm not having every ad pop up in front of me.

For how long have I used the solution?

I have supported Google Chrome Enterprise for thirteen to fourteen years. It's pretty hard not to use the latest version of the tool. I am a customer of the solution.

What do I think about the stability of the solution?

The solution is pretty stable for me, and I know there are some who have issues with it occasionally, but I'm going to give it a ten out of ten for stability too.

What do I think about the scalability of the solution?

The solution is highly scalable, and it's gotten so much better over the years. There were issues back when it first came out that prevented us from doing a lot of things or things we could only do to configure a file from the endpoint. Now I feel like almost every aspect of the browser can be remotely managed if needed. Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

I hope I don't have to contact the support team because if you want, it's not easy. When I was at Chicago Public Schools, we had issues, and we would be able to reach out to Google support because of the level of contract and level of commitments that we had, but that was, again, hundreds of thousands of users and that we were very high at that time when they were doing a big education push with Chromebooks, etcetera, so they really wanted to be able to get our feedback and to help us with our use cases and solution. But nowadays, I feel like if we have an issue, we just have to sit around and hope that a lot of other people have that same issue, which will get passed in the next version of Chrome.

How was the initial setup?

The installation process is super easy. So, you install it, and then it updates itself, especially if you've got an old version that you had installed somehow previously. So, there are a number of enterprise settings available. Suppose you need to customize the way that it launches the first time or the way it does certain things. In that case, you can customize many, many aspects of the browser, either in stand-alone or packages that you're deploying to your endpoints or via that Google Workspace admin console where you've got your browser enrolled since there's a configuration deployed with it to automatically enroll your browser in your enterprise endpoint. And then, all those settings you want just get delivered from Google Workspace. So, that's fantastic.

What other advice do I have?

They're the king of the market. So, they do improve it all the time. I would like to see everyone not just using Chrome or a Chromium browser. Either Microsoft is using the same engine as Google now, and that's good as far as compatibility, but not necessarily great as far as having things on the web being done in a way that is generic and useful to any given web browser, whether it's using Chrome as its underlying engine or the Chromium base, or whether it's completely separate. I rate the overall solution a seven and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roger Chan - PeerSpot reviewer
Product Manager at Slalom Consulting
Real User
Assists in testing our web applications and helps synchronize everything related to internet web browsing across all our devices
Pros and Cons
  • "Bookmarking is very good because they are synchronized across all devices."
  • "Additional data security and data privacy features could be proactively recommended by Google."

What is our primary use case?

Our primary use case for the solution for testing our web applications.

How has it helped my organization?

Google Chrome Enterprise has helped synchronize everything related to internet web browsing across all our devices. For example, if a person is browsing on one device and wants to pick up on another device, they can easily access it.

What is most valuable?

The Google History tab is valuable because it is very easy to navigate through history and look at open tabs on different devices. Additionally, its integration with Google Search is very good, and bookmarking is very good because they are synchronized across all devices.

What needs improvement?

The Google browser extensions are generally useful, but the solution can be improved by including additional extensions that can be adapted to support different browsing behaviours. For example, it could be more proactive in recommending extensions. Additional data security and data privacy features could be proactively recommended by Google to show users that their data is being used responsibly.

For how long have I used the solution?

We have been using the solution for many years, and we are currently using the latest version.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good but can improve by including additional extensions that can be adapted to support different browsing behaviours. I advise users adopting the solution to set it up across all their different devices to leverage it in the best way possible and continuously update their browsers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tomasz Piwonski - PeerSpot reviewer
Sales representative at LizardFS
Real User
Top 5Leaderboard
A scalable and easy-to-deploy solution with a knowledgeable support team
Pros and Cons
  • "The initial setup is straightforward."
  • "The performance could be faster."

What is our primary use case?

I use the solution for browsing.

What is most valuable?

The most valuable aspect of the product is that I do not have to take any courses or lessons to use it.

What needs improvement?

The performance could be faster. Support for Google Maps could be improved.

For how long have I used the solution?

I have been using the solution for about eight years. I am using the latest version of the solution.

What do I think about the stability of the solution?

The stability is fine. I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool’s scalability is quite good. Everybody in our company uses the solution. We have ten users. We plan to add one or two people to our team in the next six to seven months.

How are customer service and support?

The support is knowledgeable. The team has helped me in some cases. The standard service is fine.

Which solution did I use previously and why did I switch?

I have used Opera. I switched to Google Chrome Enterprise because my company chose to use it.

How was the initial setup?

The initial setup is straightforward. It took 10 minutes to deploy the product. I am not from an IT background, yet the deployment process was very easy for me. The solution is cloud-based.

What about the implementation team?

I can do the deployment myself. We have two engineers to maintain the product.

What other advice do I have?

I would recommend the tool to others. If we need something to be renewed or get a notification that our access is about to expire, we notify our manager. Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniel  Elías - PeerSpot reviewer
System Administrator at a training & coaching company with 11-50 employees
Real User
Top 10
Simple to set up with good support and free to use for non-profits
Pros and Cons
  • "The solution has been stable."
  • "They need to deal with their memory management."

What is our primary use case?

We primarily use the solution for email and other office tasks. It's used for internal user communication and various business operations. 

What is most valuable?

We like that we use so many of the tools every day for our business.

The initial setup was pretty simple. 

It's a scalable product.

The solution has been stable. 

It's free to use. They don't charge educational or non-profit institutions. 

Technical support is great.

What needs improvement?

They need to deal with their memory management. Google Chrome is very RAM hungry. It takes up a lot of RAM resources. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We're not a very big company. We're pretty small. That said, I've found the solution to be able to scale well. It's not a problem to extend it. 

How are customer service and support?

Technical support has been very good. They are helpful and responsive. We have no issues with support.

How was the initial setup?

The solution is very simple to implement. There's no complexity in the setup process. I found it to be very easy.

What's my experience with pricing, setup cost, and licensing?

We're an educational non-profit. We don't have to pay money to use the solution. 

What other advice do I have?

I'd rate the solution ten out of ten. I love Google. It's a great product.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1465254 - PeerSpot reviewer
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Plenty of extensions, useful multiple device account sharing, but heavy on resources
Pros and Cons
  • "This solution is user-friendly with security features detecting if there is suspicious activity on the browser. There is a lot of extensions we can use to provide us with good coverage."
  • "In an upcoming release, the enhanced troubleshooting feature needs to improve to be able to identify the issues for the use case and for the user experience."

What is our primary use case?

Whenever we want to test one of our products, we are using this solution. When we have a new feature or changes, we test it on the browser. It comes with many extensions and we use it on a daily basis to do all our tests.

What is most valuable?

This solution is user-friendly with security features detecting if there is suspicious activity on the browser. There is a lot of extensions we can use to provide us with good coverage.

Your account can be shared with multiple devices to allow you access to all of your saved data, this is useful if you move from one device to another.

What needs improvement?

The performance could improve because it uses many computer resources. If you are low on resources, such as RAM, it can cause some slowness in the computer. However, this does not happen all the time and I think if you have the proper allocated amount of RAM it would work smoothly.

In an upcoming release, the enhanced troubleshooting feature needs to improve to be able to identify the issues for the use case and for the user experience.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the scalability of the solution?

If we want to expand how many users are using the solution it scales to our needs. If you want a larger team there would be no problems scaling up.

We currently have approximately 200 users using this solution.

How are customer service and technical support?

There is a vast amount of documentation and help material online from Google to support our needs.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

We are on a monthly subscription for this solution.

What other advice do I have?

I would highly recommend this solution for any enterprise that is looking to use this tool for their workspace. Google is a well-known enterprise and this solution includes many features which are scalable for remote work.

I rate Google Chrome Enterprise a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Chrome Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Google Chrome Enterprise Report and get advice and tips from experienced pros sharing their opinions.