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Harsha Ramamurthy - PeerSpot reviewer
Senior Vice President, Digital Transformation at Iopex-Technologies
Real User
Apr 29, 2024
Provides flexibility for remote work and offers good performance
Pros and Cons
  • "The solution's most valuable feature is its browser, which offers good performance."
  • "The tool is not very user-friendly."

What is our primary use case?

I use the solution in my company as a browser.

What is most valuable?

The solution's most valuable feature is its browser, which offers good performance. It doesn't crash as much as it used to happen in the past.

What needs improvement?

The tool is not very user-friendly. All Google products can be improved from a UX perspective. The UX is not great in Google Chrome Enterprises compared to other tools from Microsoft, Slack, and other such platforms.

For how long have I used the solution?

I have been using Google Chrome Enterprise for two years. My company has a partnership with Google.

Buyer's Guide
Google Chrome Enterprise
May 2026
Learn what your peers think about Google Chrome Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,151 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

The tool's scalability is good. There are no problems at all on the scalability front. Scalability-wise, I rate the solution a ten out of ten.

Around 3000 people in my company use the product.

How are customer service and support?

My company gets support from Google's resellers. If I try to get direct support from Google, it takes time. With Google's resellers also I don't get instantaneous support and there is a delay of 48 to 72 hours. I rate the technical support an eight out of ten.

How was the initial setup?

The product's initial setup phase is very easy. The configuration part can be a bit tough. There are a few areas where, even if someone follows the tool's user manuals, the solution doesn't work.

What's my experience with pricing, setup cost, and licensing?

The product price is very good in my opinion. The resellers of Google products are much more responsive than Microsoft.

What other advice do I have?

My company has a product servicing team of 12 people, consisting of network engineers who call themselves network support, and the other teams in my company refer to them as the setup servicing team. Though not all of them manage Google, some of them do it when required.

In terms of the manageability benefits offered by the product to my company's team, I would say that there was not much of a learning curve involved when we migrated from Microsoft to Google around two years ago, and it was pretty easy to integrate.

I have not utilized Google Chrome's flexibility for remote work.

The solution has some good points in terms of scalability and ease of use. However, my company doesn't like the UX component of the product, and it is also one of the reasons why we miss Microsoft Teams.

I can recommend the product to others after considering their needs. If a user has more money to invest, they should choose Microsoft.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Umesh Vashisht - PeerSpot reviewer
SEO Manager at Anand Group India
Real User
Aug 24, 2023
A stable solution with good performance that can be used to access the internet
Pros and Cons
  • "Google Chrome Enterprise is a stable solution with good performance."
  • "The solution could be made cheaper."

What is our primary use case?

We use Google Chrome Enterprise to access the internet.

What is most valuable?

Google Chrome Enterprise allows access to a maximum number of websites. Google Chrome Enterprise is a stable solution with good performance.

What needs improvement?

The solution could be made cheaper.

For how long have I used the solution?

I have been using Google Chrome Enterprise for more than four to five years.

What do I think about the stability of the solution?

I rate Google Chrome Enterprise ten out of ten for stability.

What do I think about the scalability of the solution?

Approximately 14,000 users use Google Chrome Enterprise in our organization.

How was the initial setup?

Google Chrome Enterprise’s initial setup is straightforward.

What about the implementation team?

Google Chrome Enterprise's deployment hardly takes two to three minutes. The solution is implemented through an in-house team.

What's my experience with pricing, setup cost, and licensing?

Google Chrome Enterprise is a medium-priced solution. There are no extra costs in addition to the standard licensing fees.

What other advice do I have?

Google Chrome Enterprise gets automatically updated if you have an internet connection and the solution's license version.

Google Chrome Enterprise is deployed on the cloud. I can deploy the solution myself.

The solution’s support is provided by Google directly.

I would recommend Google Chrome Enterprise to other users.

Overall, I rate Google Chrome Enterprise ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Chrome Enterprise
May 2026
Learn what your peers think about Google Chrome Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,151 professionals have used our research since 2012.
AshirbadDasmohapatra - PeerSpot reviewer
Lead Engineer - Work Modernization at Searce Inc
Real User
Aug 31, 2023
The business-focused solution for Chrome devices and offers cloud-based management tools
Pros and Cons
  • "Chrome functions as a comprehensive solution due to its continuous self-evaluation and improvement. The evolution process has been significant, with a notable distance covered from its inception to the present. Notably, features like VPN support have been incorporated over time, enhancing the platform's capabilities. A distinctive feature is that users don't even need to know the Wi-Fi password; upon signing into the machine, internet connectivity is established immediately. Furthermore, the cloud storage system ensures data isn't stored locally, making it seamless for users to switch between machines. In summary, Google Chrome Enterprise is an excellent solution, particularly when there's a shortage of available manpower."
  • "Identifying areas for improvement can be challenging since Chrome consistently strives to enhance itself. One aspect I'd like to highlight is virtualization. For instance, if you require desktop-based applications like Cisco or Adobe products on your local machine, Chrome's support is limited. While they offer Linux solutions for virtualization, my query or request would be to expand this to include Windows-based applications. If this were implemented, it would be a valuable enhancement, encouraging broader adoption by companies."

What is our primary use case?

When it comes to discussing Google Chrome Enterprise, it stands out as the optimal solution for managing work sessions and systems, particularly in scenarios where manpower is limited. This solution is especially beneficial for organizations that require support but have a scarcity of administrators. To illustrate, let's consider an example involving an e-commerce platform, such as Amazon. Operating an e-commerce business involves aspects like warehouses and delivery hubs. In situations where you aim to avoid extensive manpower for system management, Google Chrome Enterprise comes into play. By acquiring Chromebooks or transforming existing machines into Google Chrome OS, costs can be minimized. The platform operates with centralized policies, encompassing both user-based and device-based policies. 

What is most valuable?

Chrome functions as a comprehensive solution due to its continuous self-evaluation and improvement. The evolution process has been significant, with a notable distance covered from its inception to the present. Notably, features like VPN support have been incorporated over time, enhancing the platform's capabilities. A distinctive feature is that users don't even need to know the Wi-Fi password; upon signing into the machine, internet connectivity is established immediately. Furthermore, the cloud storage system ensures data isn't stored locally, making it seamless for users to switch between machines. In summary, Google Chrome Enterprise is an excellent solution, particularly when there's a shortage of available manpower.

What needs improvement?

Identifying areas for improvement can be challenging since Chrome consistently strives to enhance itself. One aspect I'd like to highlight is virtualization. For instance, if you require desktop-based applications like Cisco or Adobe products on your local machine, Chrome's support is limited. While they offer Linux solutions for virtualization, my query or request would be to expand this to include Windows-based applications. If this were implemented, it would be a valuable enhancement, encouraging broader adoption by companies.

For how long have I used the solution?


I have been using Google Chrome Enterprise for four years.

What do I think about the stability of the solution?

Chrome is remarkably stable owing to its affiliation with Google. I haven't observed any instances of Google facing downtime in the past three to four years. This makes Chrome an exceptionally stable and dependable solution.

What do I think about the scalability of the solution?

In terms of scalability, Google Chrome Enterprise demonstrates versatility. It can operate efficiently even on a one-gigabyte RAM machine, which includes outdated devices. This means that even if you have an older machine, you can still run Google Chrome Enterprise on it. Thus, scalability isn't a concern for Google Chrome Enterprise. It works seamlessly on both older machines and the latest ones.

How are customer service and support?

We've utilized technical support several times. With Google, having technical support is immensely valuable. When you submit technical queries to them, they promptly respond within a few minutes, ensuring a swift resolution. Even for their own downtime or issues, if you're facing any particular or general concerns, Google support ensures responses within a maximum of one hour. The attention and quality of technical support from Google are truly exceptional.

How was the initial setup?

Certainly, the process is neither entirely straightforward nor overly intricate. It presents complexities but not to the extent that it becomes overly difficult. The implementation involves steps such as configuration and user education. For example, if you're transitioning from Macbooks to Chromebooks, users need guidance on Chromebook operation. This might entail understanding where to navigate and how to make selections. While some individuals might easily adapt, others might require assistance. In essence, the process falls in between being simple and highly complex. Its duration depends on proper execution.

In our case, it turned out to be a year-long project due to the scope of implementing it across twenty thousand users in various regions. This extensive user base extended the deployment timeline. Additionally, there was the need to replace our existing hardware devices. This complexity resulted in a longer duration for us. However, under normal circumstances, the process is straightforward.

The setup involves having the operating system hosted on your premises, while the management system is a cloud-based solution. This creates a combination of on-site and web-based implementations. It's a hybrid solution that encompasses both client-side and website implementation aspects.

What about the implementation team?

It's essential to possess certain Google Chrome credentials and certificates for implementation. If you're looking to carry out these tasks, your engineers may need to acquire the Chrome Enterprise Administrator certification. This certification becomes necessary as they need to have a comprehensive understanding of how Google Chrome functions and how improvements can be made. In this role, technical personnel are responsible for managing and optimizing the system.

What was our ROI?

The advantage is clear, as adopting Google Chrome Enterprise solutions leads to a favorable return on investment. Notably, you'll spend less on infrastructure and hardware acquisition costs. Even if you choose not to invest in new laptops, the solution can be deployed on your existing machines, even those at the end of their lifecycle. This remains possible due to Chrome's compatibility. For instance, we have around three thousand devices that would otherwise be unused due to being at their end-of-cycle stage. Even if the manufacturer, such as Dell, no longer provides support for those laptops, they can still function as Chromebooks. By installing the Chrome OS, these devices regain usability, functioning similarly to new machines

What's my experience with pricing, setup cost, and licensing?

Pricing varies significantly based on different regions and specific requirements. The cost can differ for the Euro price as opposed to the Asia-specific price. Generally, the standard pricing falls within the range of twenty-five to thirty dollars per license. This payment can be structured on a monthly or yearly basis. Opting for the yearly payment plan often comes with an added discount, either directly from Google or through negotiations with your vendor.

Which other solutions did I evaluate?

We did not evaluate any other solutions. Organisations commonly utilize both Mac and Windows machines as their fundamental operating systems. As of 2020, Chrome Enterprise emerged as a novel solution. We undertook exploration and subsequent implementation of Chrome Enterprise.

What other advice do I have?

The adoption of Google Chrome tends to rise in specific sectors such as healthcare or e-commerce. These industries find it relatively effortless to transition to Google Chrome due to its user-friendly learning curve and straightforward implementation. This choice not only leads to cost savings in terms of infrastructure but also alleviates the workload for administrators and IT staff in comparison to alternative solutions.

I would overall rate it nine or ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rafael Keller - PeerSpot reviewer
IT Manager at Pluris Midia
Real User
Top 5Leaderboard
Jul 14, 2023
A scalable solution that allows its users to create, share and edit documents internally within an organization
Pros and Cons
  • "Google Sheets and Google Docs are the most valuable features of the solution."
  • "Google Chrome Enterprise doesn't use AI in its solution."

What is our primary use case?

Google Chrome Enterprise is a very good solution since it is not too expensive. With the solution, we have access to Google Sheets and Google Docs, and we can share them with the entire company because every employee has a Gmail account, where we can meet each other with Google Meet. In general, it's a very good product.

What is most valuable?

Google Sheets and Google Docs are the most valuable features of the solution. You can make a document you want and share it with many people who can edit or comment on the same document. All documents can be stored centrally in Google Drive.

What needs improvement?

Google Chrome Enterprise doesn't use AI in its solution. Google can maybe add some AI to their solution, just like Microsoft has today. The user should be able to do some tasks and make some sheets while also being able to take the entire conversation from a meeting and do a briefing of what that meeting was about.

For how long have I used the solution?

I have been using Google Chrome Enterprise for more than four years. My company is just a customer of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

The solution's scalability is good. Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Google Chrome Enterprise, we are using an internal solution for email. There were not many features in the tool. You get a lot of features when you acquire a license. We moved to Google to get a more stable email that is capable and has more storage. We got many other features in the solution that was better than our previous email solution. With the license in Google, I can say that it has a lot of features that are better than our previous mail solution, which was Exchange.

Exchange doesn't have any of the licenses that we have in Google Chrome Enterprise. Exchange does not have the features to have documents since it's a very old product. Microsoft now has another product with a lot of features, but in the past, it had a separate set of features, making it a different product. It's very difficult to compare Microsoft and Google. Microsoft now has a license that provides all kinds of online features very similar to Google. In the past there, Microsoft did not have a lot of integration capabilities.

How was the initial setup?

The initial setup was very simple.

The solution's deployment phase took two or three hours.

Three or four administrators and key users, who were required to input certain data, along with other technicians, were involved in the solution's deployment phase.

What other advice do I have?

The maintenance of the solution is very simple. There is a lot of information in the solution's help center. So my team can administrate and do all the operations, making it very easy for us to maintain.

I would suggest the potential users of the solution be happy since it is a very good product.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at Tathir
Real User
Nov 15, 2023
On par with Linux when it comes to securing financial transactions
Pros and Cons
  • "The best part of Chrome is security."
  • "Chromebooks are hard to find in the Indonesian market."

What is most valuable?

The best part of Chrome is security, and I love using it when I use the Internet and deal with money transactions.

What needs improvement?

Chromebooks are hard to find in the Indonesian market. The government just gives Chromebooks to schools and for use cases like education. But for people outside the government or in commercial use, it is hard to find Chromebooks. And the HP Chromebook version 11 has just disappeared. For the future, I would love it if there were more Chromebook options in the market.

For how long have I used the solution?

I started using the solution a few months ago. I use the latest version.

What do I think about the stability of the solution?

Google Chrome Enterprise is a stable product.

What do I think about the scalability of the solution?

The product is scalable. There are about ten users in my company.

How was the initial setup?

I had no problem with the initial setup. The solution takes five minutes to set up if you're using a Chromebook. And when you have a good Internet connection, there is no problem.

There are two ways to use the Chrome Operating System. The first way is to buy the Chromebook, and that's the best option. The second way is to deploy it using Flex. The second option is better because it is hard to find Chromebooks in my region.

We don't need a technical team to maintain the solution.

What about the implementation team?

For the Chrome ecosystem, an integrator is not too useful. But for educators, they are useful. The real problem some face with the Chrome operating system or the Chromebook is when dealing with daily activity.

What other advice do I have?

I rate Google Chrome Enterprise a ten out of ten. We prefer using Chrome's operating system and Linux, especially for dealing with transactions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software engineer at Punjab Group
Real User
Sep 27, 2023
A scalable and easy-to-deploy solution that is stable and easy to use
Pros and Cons
  • "The solution is easy to use."
  • "The product must improve its speed."

What is most valuable?

The solution is easy to use. We can do a lot of things with the tool that we cannot do on other products. The solution is fast. It helps in fast browsing.

What needs improvement?

The product must improve its speed. Sometimes, it is slow.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. I am the only user of the solution.

How was the initial setup?

The initial setup is easy. We just need to buy it, create an account, log in, and use it.

What about the implementation team?

I can do the deployment myself.

What other advice do I have?

Overall, I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roger Chan - PeerSpot reviewer
Product Manager at Slalom Consulting
Real User
Feb 4, 2023
Assists in testing our web applications and helps synchronize everything related to internet web browsing across all our devices
Pros and Cons
  • "Bookmarking is very good because they are synchronized across all devices."
  • "Additional data security and data privacy features could be proactively recommended by Google."

What is our primary use case?

Our primary use case for the solution for testing our web applications.

How has it helped my organization?

Google Chrome Enterprise has helped synchronize everything related to internet web browsing across all our devices. For example, if a person is browsing on one device and wants to pick up on another device, they can easily access it.

What is most valuable?

The Google History tab is valuable because it is very easy to navigate through history and look at open tabs on different devices. Additionally, its integration with Google Search is very good, and bookmarking is very good because they are synchronized across all devices.

What needs improvement?

The Google browser extensions are generally useful, but the solution can be improved by including additional extensions that can be adapted to support different browsing behaviours. For example, it could be more proactive in recommending extensions. Additional data security and data privacy features could be proactively recommended by Google to show users that their data is being used responsibly.

For how long have I used the solution?

We have been using the solution for many years, and we are currently using the latest version.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good but can improve by including additional extensions that can be adapted to support different browsing behaviours. I advise users adopting the solution to set it up across all their different devices to leverage it in the best way possible and continuously update their browsers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2587098 - PeerSpot reviewer
asc at a educational organization with 51-200 employees
Real User
Top 5
Oct 29, 2024
Reliable and enhances research efficiency but needs more detailed search filters
Pros and Cons
  • "Google Chrome's reliability is a valuable feature, providing consistent and comprehensive search results."
  • "There is a need for improved features to refine search results and narrow them down efficiently."

What is our primary use case?

We use Google Chrome primarily for research purposes. In our enterprise environment, we research articles, find competitors, and conduct normal industry research.

How has it helped my organization?

Our use of Google Chrome allows us to conduct secondary research efficiently and aids in finding competitor information.

What is most valuable?

Google Chrome's reliability is a valuable feature, providing consistent and comprehensive search results.

What needs improvement?

There is a need for improved features to refine search results and narrow them down efficiently. The current tools and operators are basic, and more detailed filters could help reduce research time.

For how long have I used the solution?

I have used Google Chrome for three years.

What do I think about the stability of the solution?

Google Chrome is stable and reliable for our use.

What do I think about the scalability of the solution?

Google Chrome is scalable as it doesn't require significant resources.

How are customer service and support?

We have not needed to interact with Google Chrome's customer service, and no difficulties have been faced.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Google Chrome was straightforward.

What about the implementation team?

Only one person was required for the setup. We primarily just use Google for basic research.

What's my experience with pricing, setup cost, and licensing?

We use the free version of Google Chrome, so we are not involved in any pricing or licensing discussions.

What other advice do I have?

I recommend considering more comprehensive solutions as Google Chrome's free version might have limitations for detailed research needs.

I'd rate the solution four out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Chrome Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Google Chrome Enterprise Report and get advice and tips from experienced pros sharing their opinions.