Our customers are medium and enterprise size businesses mainly. Small business customers don't really look at this solution unless they have purchased a Microsoft E5 and they have started to use the solution for that.

How was the initial setup?

The deployment of the product is harder than some of the other competitors.

What's my experience with pricing, setup cost, and licensing?

The pricing really depends on the size of the customer's business because it is price-relevant to the environment. If you are a large business customer, it may be overpriced but different smaller enterprises have found it not too expensive. However, I think the cost could be a little cheaper.

What other advice do I have?

There are a variety of solutions and features that our customers require. They normally go either with integration or reporting, these are the two components that they will pick one solution or another over.

I do not have as many customers running this solution as I do other products. Generally, most of our customers are happy with it though.

I rate Forcepoint CASB a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner

reviewer2395056

Technical Support Engineer at a tech services company with 11-50 employees

Jul 11, 2025

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Reselling offers robust real-time control and monitoring features along with detailed visibility and integration improvements

Pros and Cons

"The product offers several advantageous features including real-time control and monitoring capabilities, helping identify and manage various activities including shadow IT activities."

What is our primary use case?

People typically use Forcepoint CASB along with other Forcepoint tools such as Forcepoint Secure Web Gateway.

What is most valuable?

The product offers several advantageous features including real-time control and monitoring capabilities. These features help identify and manage various activities including shadow IT activities.

The solution provides detailed visibility features and strong integration capabilities.

What needs improvement?

There are some areas that could be improved, particularly regarding support issues.

Forcepoint could enhance their products by adding new features that are currently lacking.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

The deployment and initial setup can be quite difficult to install.

What do I think about the stability of the solution?

There have been reports of stability issues with the product, including performance issues and glitches.

What do I think about the scalability of the solution?

The Forcepoint CASB solution is considered scalable.

How are customer service and support?

The technical support for Forcepoint CASB receives a rating of seven out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The solution is compared with other vendors' products that are being resold.

What other advice do I have?

The reviewer currently works with Forcepoint. The reviewer has agreed to be contacted via email if Forcepoint has questions or comments related to the review. The overall rating for Forcepoint CASB is 8.5 out of 10.