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Principal Data Engineer at a tech services company with 11-50 employees
Real User
Top 5
Oct 6, 2023
Easy to learn, so you can quickly manage ETL pipelines, but it could have more customization options
Pros and Cons
  • "You can manage all of your connectors individually, which gives you a very good ability to trace which one of your ETL processes is running and when."
  • "The customization could improve because Fivetran gives more thought to people who don't want to manage analytics workflows rather than engineers who want to be able to customize pipelines more thoroughly."

What is our primary use case?

We mainly use Fivetran for ETL.

What is most valuable?

There's a very good layer that allows you to connect different data sources and establish a very good ETL workflow. You can manage all of your connectors individually, which gives you a very good ability to trace which one of your ETL processes is running and when. The solution also allows you to schedule each of those runs with different cadences, depending on which plan you are on. At the same time, for those runs, you have the ability to hash, unhash, or map any data that might be sensitive or personally identifiable, and that's pretty robust. It's a feature in the standard plan, so you don't need the enterprise plan for that. One very powerful and cool feature is how you can integrate the solution with other transformation tools, such as dbt, or run the transformations within Fivetran itself to create a transformation layer on top of your ETL layer. That allows you to manage the entire ETL workflow end to end from within the platform without the need for any additional tool.

When it comes to managing ETL pipelines, these features are valuable.

What needs improvement?

Given that Fivetran is a fully managed third-party solution, the customization could improve because Fivetran gives more thought to people who don't want to manage analytics workflows rather than engineers who want to be able to customize pipelines more thoroughly.

For how long have I used the solution?

I've had experience with Fivetran for about two-and-a-half to three years.

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What do I think about the scalability of the solution?

The scalability will directly relate to the plan you're on. It will be very important to see that the provisioning in compute and the provisioning you have to run workflows and jobs will also be directly related to your use case. Managing scalability in that way is a bit complex, but you get a lot of support from Fivetran.

How are customer service and support?

From a customer support standpoint, Fivetran does an amazing job in establishing and helping you customize while ensuring you have the right plan for your data needs. I have full contact with our account executive, and she's super nice and walks us through many of these use cases that will be important in the future and many of the estimations we might need for the workflow we plan on integrating.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Splunk before, and it's more technical. Splunk allows you to version things and have a good engineering process around your ETL pipeline. It also has very good logging and documentation tools. But now that Fivetran has a better exposed API, it is much more flexible. But Splunk beats Fivetran regarding things like customization, for example. We switched to Fivetran because we reduced the engineering team. We had fewer people to manage all the different ETL processes, so we had to leverage more automated third-party tools, and Fivetran made onboarding new engineers a lot easier.

How was the initial setup?

Fivetran is very easy to set up. It's a matter of having the connection information of each one of the endpoints you want the ETL through. The solution is very comprehensive and easy to set up. It even gives you assistance on where to find the information that you might need, depending on the data source. It has pre-built connectors for the most common data sources, so it also helps you expedite that process if you are not super tech-savvy.

What's my experience with pricing, setup cost, and licensing?

Fivetran has a pricing model that scales the more data sources you add. When you have a lot of workflows and complex use cases, pricing goes down as you use it more. That's a very good feature of its pricing. Fivetran might be a bit pricey for a very limited or small number of data sources that might be easily collected in other forms. The pricing gets better the bigger you are.

Which other solutions did I evaluate?

Comparing Fivetran to other tools such as dbt, AWS Glue, or Azure Data Factory, the other tools are more robust and allow us to run custom transformations.

What other advice do I have?

To anyone who uses the product, I say monitor. You have a dashboard to monitor your MAR, which is a row-level metric Fivetran uses to gauge how much you are consuming. If you can monitor your MAR closely, you can get a very good understanding of how much data you're moving, and it will allow you to adjust the cadences you might need to get a better bang for your buck. Watch your numbers and try to plug in as many data sources as you need because that will help you with pricing.

I rate Fivetran a seven or a seven-point five out of ten. It's solid and offers a very simple UI and way to get set up. It might fall short for people who want more advanced use cases or people who have knowledge and tools that they can integrate, and that's where things get a bit more technical. But I feel the leap from just getting started with it to getting very technical with it is very large. There's no middle ground.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1551972 - PeerSpot reviewer
Lead Infrastructure Engineer at a tech vendor with 10,001+ employees
Real User
Jun 28, 2022
User-friendly solution that can handle heavy traffic
Pros and Cons
  • "Its arrays are powerful enough to handle migrations even when the replication is happening in the background, without causing any trouble with the ongoing traffic."
  • "HVR Software's technical support could be improved. Whenever we log a case, the response that we get from the support is a bit delayed."

What is our primary use case?

I mainly use HVR Software for replication and migration.

How has it helped my organization?

HVR Software is an asynchronous replication solution. Its arrays are powerful enough to handle migrations even when the replication is happening in the background, without causing any trouble with the ongoing traffic.

What is most valuable?

HVR Software's most valuable features are that it's simple to use and allows us to use the command line to quickly complete the entire universal replicative setup.

What needs improvement?

In the next release, I'd like to see an automated version of HVR with a script that can be run on a management server where we can provide all the information within the script, or the script can prompt the user to enter the storage area and volume details so that with just a few clicks, the solution will be deployed automatically in the background.

For how long have I used the solution?

I've been using HVR Software for fourteen months.

What do I think about the stability of the solution?

HVR Software is stable.

What do I think about the scalability of the solution?

HVR Software is scalable.

How are customer service and support?

HVR Software's technical support could be improved. Whenever we log a case, the response that we get from the support is a bit delayed.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward because we had all the required documentation.

What about the implementation team?

We used an in-house team.

What's my experience with pricing, setup cost, and licensing?

I've heard that the license for HVR is a bit costly compared to its competitors, but since it's reliable and efficient, I think the customer shouldn't be bothered about the cost.

What other advice do I have?

I would rate HVR Software as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user1005216 - PeerSpot reviewer
Program Manager at a manufacturing company with 10,001+ employees
Real User
Aug 22, 2019
A good stable solution for data logs and refreshes
Pros and Cons
  • "The solution is stable. We've never faced any stability issues."
  • "The interface needs to be more user-friendly."

What is our primary use case?

We primarily use the solution for business intelligence.

What is most valuable?

We use it for data publishing, data logs, and data refreshes These services are all very good.

What needs improvement?

The interface needs to be more user-friendly.

Data security should be improved in the next release.

For how long have I used the solution?

I've been using the solution about three years.

What do I think about the stability of the solution?

The solution is stable. We've never faced any stability issues.

What do I think about the scalability of the solution?

The way we are using it, I think the solution's level of scalability is sufficient for us. We didn't really need anything bigger. For us, it's been fine so far. We have about 30-40 users. There's no need for us to increase usage at this point.

How are customer service and technical support?

We've never really used technical support, so I can't speak to the level of quality.

How was the initial setup?

The initial setup was complex. We had quite a few data sources, so the database replication was quite in-depth and we had quite a few environments that needed to be refreshed. 

What's my experience with pricing, setup cost, and licensing?

Right now, we have a corporate license. I'm not sure of the term of the license or the cost.

What other advice do I have?

We use the on-premises deployment model.

I would rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer893925 - PeerSpot reviewer
Integrated Support and Planning & Project Management Specialist at a transportation company with 10,001+ employees
Real User
Aug 20, 2019
Has one central interface that manages everything and is easy and quick to set up
Pros and Cons
  • "The ease of usability is the most valuable feature. It's very easy and quick to set up. It also has a central hub as opposed to GoldenGate which is one direct interface. For GoldenGate I would have needed three interfaces whereas with HVR I have a central interface that manages everything."
  • "I would like for them to incorporate additional transformations. A valuable aspect of the product is that it does inflight transformations and that could be expanded."

What is our primary use case?

We are currently using the private model of this solution. It is CDC and we take data from an OLTP system to populate a data warehouse and to populate a reporting system. 

What is most valuable?

The ease of usability is the most valuable feature. It's very easy and quick to set up. It also has a central hub as opposed to GoldenGate which is one direct interface. For GoldenGate I would have needed three interfaces whereas with HVR I have a central interface that manages everything. 

What needs improvement?

We have a number of connections to heterogeneous databases and that could be expanded on. One of the databases is an additional database that should be coming online but there is some difficulty with it. Other than this, in comparison to other products it's competing with, including Oracle, it beats them hands down for everything, including the price.

I would like for them to incorporate additional transformations. A valuable aspect of the product is that it does inflight transformations and that could be expanded. 

For how long have I used the solution?

We are in the process of going live with this solution. We're testing it now.

How are customer service and technical support?

Their technical support is excellent, better than Oracle. The online support is very good but equally, their support is immediate and willing. Up until now, they have taken our suggestions and considered incorporating them into the next version. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is considerably less than its competitor, GoldenGate. One of the things that we liked about it and that sold us on it, is that we only licensed production and it then enabled us to install the product on any other non-production. Whereas with Oracle, it's in every environment. In the three environments that I have HVR, I only need to license production. Whereas with Oracle I would've had to license all three environments. 

What other advice do I have?

I would suggest not to discount it because of its low price and small company. Most of the technicians are ex-Oracle employees and they have a passion for data transformations and data support. They are very proactive which is a breath of fresh air when you compare it with Oracle support. 

I would rate it 8.5 out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Solutions Architect at a tech services company with 51-200 employees
Real User
Top 10
May 19, 2024
Has a great SysTrack load feature, but the real-time data needs improvement
Pros and Cons
  • "SysTrack load is the best feature."
  • "This solution needs to improve its real-time data and transformation availability."

What is most valuable?

SysTrack load is the best feature. 

What needs improvement?

This solution needs to improve its real-time data and transformation availability. You have to extract a load before you can do any transformation. 

Another improvement that can be made is with load extraction. This functionality should be implemented with obligating data and data masking.

For how long have I used the solution?

I have been using Fivetran for a couple of months. 

What do I think about the stability of the solution?

The stability is an eight out of ten. 

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a six out of ten.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: December 2025
Buyer's Guide
Download our free Fivetran Report and get advice and tips from experienced pros sharing their opinions.