We are doing a proof of concept, and we are still building the operating model. We are using it for moving data from one source to another. We will be using HVR with Snowflake.
Assistance Vice President for Data managment at a consultancy with 10,001+ employees
Provides a lot of flexibility and seems stable
Pros and Cons
- "It is not like a traditional ETL, but it gives quite a lot of flexibility."
- "It should have a few more monitoring functionalities."
What is our primary use case?
What is most valuable?
It is not like a traditional ETL, but it gives quite a lot of flexibility.
What needs improvement?
It should have a few more monitoring functionalities. It should also support integration with more data sources. Currently, it supports Snowflake, AWS, and Google Cloud, but it can also support SAP integration. They can make it more flexible.
For how long have I used the solution?
I have been using this solution for around six months.
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December 2025
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What do I think about the stability of the solution?
It seems to be stable, but we have not yet used it in production. It is still in development.
What do I think about the scalability of the solution?
We are a large enterprise, but it also seems suitable for small and medium enterprises.
How are customer service and support?
We have not contacted their support.
How was the initial setup?
We did not do any deployment at all. We started around six months back, and we are just in the early stages of doing a proof of concept.
Which other solutions did I evaluate?
We didn't evaluate other options.
What other advice do I have?
Based on our experience so far, I would rate it an eight out of ten. We will get to know more about how it is in a couple of months.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Data Architect at a tech consulting company with 5,001-10,000 employees
The product is affordable and easy to deploy, but the technical support must be improved
Pros and Cons
- "The product has some seamless connectors, which are readily available."
- "The environment must be more development-friendly."
What is our primary use case?
We have multiple data available from multiple sources. We use the tool to collect the data in one data warehouse.
What is most valuable?
The product has some seamless connectors, which are readily available.
What needs improvement?
The connectors from some websites are not available. It is hard to get the data and work on it. The product should expose the APIs in a better way. The cloud functions are very code-centric. A low-code tool or a no-code tool would give us more flexibility. The environment must be more development-friendly.
For how long have I used the solution?
I have been using the solution for two to three months.
What do I think about the stability of the solution?
The tool’s stability is good.
What do I think about the scalability of the solution?
Five people use the solution in our organization. We need two people to maintain the tool.
How are customer service and support?
The technical support must be improved. There are a lot of communication barriers. We raise a ticket and wait for days. The team has integrations with communication channels, like Slack, but we have to wait for the support team to look up the issue and answer. The team was proactive during the proof of concept, but the support got slower as soon as we got the license.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product is cloud-based. The deployment process is very straightforward. We get the data from different websites and integrate it into our database. We just sync the data on a daily or weekly basis. We needed two people for the deployment. It took two to three days to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The solution is affordable. The pricing model is good.
Which other solutions did I evaluate?
We evaluated Domo, Snowflake, and Airbyte. We chose Fivetran because it was a prominent product in the market.
What other advice do I have?
I did the proof of concept, and my organization is in the process of deploying the solution. We have a lot of issues. People who want to work with the product must list the requirements of the extraction website and the web sources from which the data needs to be extracted. They should choose Fivetran only if the connector is readily available. They must not search for custom connectors. Overall, I rate the tool a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fivetran
December 2025
Learn what your peers think about Fivetran. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Sr. Business Intelligence Analyst at a manufacturing company with 10,001+ employees
A scalable solution that is very easy to use and very easy to configure
Pros and Cons
- "The product is very easy to use and very easy to configure."
- "The connections with SAP must be improved."
What is our primary use case?
We use the solution to replicate data from our ERP.
What is most valuable?
The product is very easy to use and very easy to configure. We can do an end-to-end configuration in a few minutes.
What needs improvement?
The connections with SAP must be improved. The environment has some limitations.
For how long have I used the solution?
I have been using the solution since January 2023.
What do I think about the stability of the solution?
The product’s stability is very good.
What do I think about the scalability of the solution?
The tool’s scalability is very good.
How was the initial setup?
The initial setup is very easy. It is not that complex. I was part of the deployment process. It is still ongoing. We are not running production for now.
What about the implementation team?
We need two or three IT employees to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The solution has good pricing. I rate the pricing a six out of ten.
What other advice do I have?
It's a good integration tool. It is easy to use. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP of Data Science and Strategy at a tech services company with 201-500 employees
Helps to build data pipelines and save time but pricing is expensive
Pros and Cons
- "The most important feature of the solution is its ability to build data pipelines in less time."
- "We experience cost issues because Fivetran is charged on a usage basis. When you reach a certain level, the tool should focus on reducing the costs. The solution is expensive when you are moving gigabytes and petabytes of data. It should also focus more on REST APIs and webhooks."
What is our primary use case?
We use Fivetran to build data engineering pipelines. It helps us do a lot of data transformation and data extraction.
How has it helped my organization?
Fivetran helps us save time and be more efficient because we do things with no-code/low-code.
What is most valuable?
The most important feature of the solution is its ability to build data pipelines in less time.
What needs improvement?
We experience cost issues because Fivetran is charged on a usage basis. When you reach a certain level, the tool should focus on reducing the costs. The solution is expensive when you are moving gigabytes and petabytes of data.
It should also focus more on REST APIs and webhooks.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is very stable and reliable.
What do I think about the scalability of the solution?
The product's scalability is high.
How are customer service and support?
Fivetran's technical support is average and can take weeks to respond.
How was the initial setup?
Fivetran's deployment is simple.
What other advice do I have?
I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Data Engineer at a photography company with 11-50 employees
An easy-to-set-up solution that can be used for bidirectional data synchronizations between systems
Pros and Cons
- "The most valuable feature of Fivetran is that it only synchronizes what needs to be synchronized."
- "Fivetran should add more connectors because its competitors, like Airbyte, have more connectors."
What is our primary use case?
We use Fivetran for bidirectional data synchronizations between systems.
How has it helped my organization?
I didn't set up any transformation in Fivetran. I wanted Fivetran to take care of the log sequence number comparison between source and destination systems so that it would pick up only the data that needed to be synchronized, and it did it beautifully.
What is most valuable?
The most valuable feature of Fivetran is that it only synchronizes what needs to be synchronized. You need to capture the in-source updates and digits from the source; this is the only information you want. You don't want to download the whole thing each time. Fivetran does this just beautifully.
What needs improvement?
Fivetran should add more connectors because its competitors, like Airbyte, have more connectors. All of these systems have a problem, namely that they are pure cloud player solutions. I often work in hybrid solutions where customers have on-prem things mixed with cloud things.
Pure cloud player solutions never provide a good solution for what is on-prem, which leads to a gap. When you look at systems such as ActiveBatch, they have a very, very strong on-prem platform. They are also looking at the web and cloud things, but they are not that good at the cloud things. So there is nothing that is equally good for both on-prem and cloud.
Fivetran should add a feature to connect to the SQL server on-prem.
For how long have I used the solution?
I have been using Fivetran for a month.
What do I think about the stability of the solution?
Fivetran is a very stable solution. After you set it up, you can forget about it. I rate Fivetran a nine out of ten for stability.
What was our ROI?
Fivetran saved me a lot of work. I could have hired a bunch of engineers to write Python's code for me, but Fivetran was already built. So, it was easier for me to focus on my line of business and purchase a commercial product without trying to replicate this myself in Python. That's not a return on investment; that is savings.
What other advice do I have?
I am using the latest version of Fivetran.
Fivetran is easy to set up. It took me one or two hours to set up my flow, and then I forgot about it. So for me, it's perfect because it doesn't take a lot of time. It's not like some other solutions where you need two weeks of engineering to get them to work.
I would advise users to try Fivetran before they commit to it.
When I compare Fivetran with Airbyte, I like Airbyte better than Fivetran.
Overall, I rate Fivetran an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administrator at a manufacturing company with 10,001+ employees
Good stability and scalability, easy setup, and valuable compare feature
Pros and Cons
- "The compare feature is the most valuable piece of it."
- "The documentation can be laid out better to make it easier to find things, and I really wish there was built-in support for changing passwords. Some features don't work as advertised for the platform/repository database, and HVR is not always the fastest at getting results."
What is our primary use case?
I'm responsible for replicating the data from one source to another. It is constantly running, and we do nothing other than looking at monitoring reports. Once it is established, it is pretty much hands-off.
We are not using its latest version. We are slow to migrate to the new version. We wait until there is a need to upgrade, and we are generally one or two versions behind.
How has it helped my organization?
It has improved the way our organization functions.
What is most valuable?
The compare feature is the most valuable piece of it.
What needs improvement?
The documentation can be laid out better to make it easier to find things, and I really wish there was built-in support for changing passwords.
Some features don't work as advertised for the platform/repository database, and HVR is not always the fastest at getting results.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
We like its stability.
What do I think about the scalability of the solution?
We like its scalability.
How are customer service and technical support?
They are adequate.
Which solution did I use previously and why did I switch?
I have used GoldenGate replication previously.
How was the initial setup?
Installing the software is really straightforward. Getting your replication stream working is a little bit more complicated, but it is not overly complicated.
What about the implementation team?
Its deployment was done in-house. It took weeks.
There are two people to manage it and make sure that it is working. They are part of the data team or the infrastructure team making sure that we're building our analytic pipeline.
What's my experience with pricing, setup cost, and licensing?
I don't have the exact information, but I know it is high, and it is on a yearly basis. There is no additional cost for what we're doing.
We're always open to doing things cheaper, so we might potentially implement a different solution.
Which other solutions did I evaluate?
We looked at Informatica, but one of the sources that we had was only supported with HVR. That's why we went with HVR.
What other advice do I have?
I would rate HVR an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Empower data management with enhanced simplicity and customization options
Pros and Cons
- "It is easy for users to get accustomed to the tool due to its gentle learning curve and clear error transparency."
- "Fivetran could improve in the area of customization, especially in how they socialize their tools."
What is our primary use case?
Fivetran is an ingestion tool used to move data between different sources and destinations. It helps orchestrate pipelines that can be set up manually without technical experience. It facilitates daily pipeline runs based on a specific schedule determined by the licensing level.
How has it helped my organization?
Fivetran has significantly reduced data ingestion lead times by about sixty to eighty percent. It requires less maintenance on pipelines, freeing up development hours by approximately twenty percent. Additionally, the platform allows for faster setup of new connections, reducing lead time from four to eight weeks to one or a week and a half for complex integrations.
What is most valuable?
The simplicity and scalability stand out as the most valuable features of Fivetran. It is easy for users to get accustomed to the tool due to its gentle learning curve and clear error transparency. The platform offers transparent logging for detailed auditing. Moreover, scalability is emphasized as Fivetran charges less per row as you use the service more.
What needs improvement?
Fivetran could improve in the area of customization, especially in how they socialize their tools. The feature of being able to deploy Fivetran on-premises for enhanced security should be highlighted more during discussions with executives.
For how long have I used the solution?
I have used Fivetran for about four years now.
What do I think about the stability of the solution?
I rate the stability of Fivetran as nine out of ten. We have never experienced downtime issues.
What do I think about the scalability of the solution?
I rate the scalability of Fivetran as nine out of ten. It offers a flexible cost structure that benefits those who use it more extensively.
How are customer service and support?
Customer service is thorough but could be faster, rated as seven out of ten. They usually take about three to five business days to respond.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, everything was developed by hand using Python before moving to Fivetran. Fivetran was a significant improvement.
How was the initial setup?
The standard cloud licenses are very easy to set up. However, more complex deployments like self-hosted can be more technical.
What about the implementation team?
I managed the setup alone. In all the last two companies I've worked at, it has been a solo effort.
What was our ROI?
Fivetran has drastically improved our operations. We've reduced lead times for data ingestion by sixty to eighty percent and have fewer maintenance requirements, leading to a twenty percent increase in development hours. The system has simplified manual integration processes, leading to quicker setup times for new connections.
What's my experience with pricing, setup cost, and licensing?
The pricing is sensible and depends on the data ingestion quotas. The standard enterprise allows for advanced development, while the free tier offers a limited feature set. High security options require a business-critical license.
Which other solutions did I evaluate?
We evaluated Airbyte, Snowflake, and Databricks before choosing Fivetran. Snowflake and Databricks were less competitive due to their complexity and higher resource costs.
What other advice do I have?
Fivetran is a great tool for organizations needing to simplify data management and ingestion processes. It's ideal for those without a large team to handle multiple data tools.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Simplified data tracing with reduced maintenance and more automation
Pros and Cons
- "The simplicity and scalability are the strongest features of Fivetran."
- "The biggest area for improvement is in customization, particularly in how Fivetran socializes its tools."
What is our primary use case?
Fivetran is used as an ingestion tool to move data between different sources and destinations. It orchestrates a series of pipelines that can be easily set up manually without any technical experience. These pipelines can run daily according to a specific schedule, depending on the licensing level. Fivetran addresses schema changes and updates destination tables unless there's a major difference, which is helpful in integrating systems from third parties.
How has it helped my organization?
Before using Fivetran, most integrations were done manually, leading to a lead time of four to eight weeks for a new connection. Now, I can set up new connections in anywhere from a day to a week and a half, reducing data ingestion lead times by sixty to eighty percent.
There is a lot less maintenance to do on the pipelines, which has freed up development hours by about twenty percent. Overall, there's a big gain in development hours and less time maintaining data.
What is most valuable?
The simplicity and scalability are the strongest features of Fivetran. The learning curve is not steep, making it easy to get accustomed to. It's transparent in understanding when something fails, and the logging is detailed, which helps in auditing and accessing information rapidly.
For scalability, Fivetran charges less per row the more you use it, allowing you to move more data economically as you set up additional data pipelines.
What needs improvement?
The biggest area for improvement is in customization, particularly in how Fivetran socializes its tools. Many features like deploying Fivetran on-premises for security purposes or using connectors specific to systems like SAP are not well communicated. New users might not be aware of these features due to the lack of socialization when there are new releases or updates.
For how long have I used the solution?
I have been using the solution for about four years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. I have never had an issue with downtime at all, though I have encountered technical issues using the API in a more advanced fashion for custom setups.
What do I think about the scalability of the solution?
I rate the scalability as a solid nine. All you have to do is plug in a new data source, which contributes to your quota for different plans. Fivetran also provides flexibility in managing data ingestion costs through different plans.
How are customer service and support?
The customer service is very good and thorough, however, it can be slow, usually taking about three to five business days for a response. Generally, I would rate it a seven out of ten because of this lead time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before Fivetran, everything was developed by hand using Python. This switch to Fivetran was a big improvement.
How was the initial setup?
The initial setup for the standard cloud licenses is straightforward and simple. It's a matter of connecting data sources to destinations, which Fivetran's platform largely automates once you input the correct information.
What about the implementation team?
I handled the initial deployment myself.
What was our ROI?
Fivetran has drastically reduced the lead time for setting up new connections to one day to one and a half weeks, down from four to eight weeks. It has also decreased the time required for pipeline maintenance, resulting in a gain of sixty to seventy percent more development hours.
What's my experience with pricing, setup cost, and licensing?
The pricing is based on how much data is ingested, not on the number of rows. The tool's features expand with higher licensing tiers, such as enterprise or business critical, which provide more secure options. The pricing is reasonable, allowing small companies to operate at a cost below forty thousand a year while larger companies experience diminishing costs per data unit as usage increases, projected not to exceed one hundred thousand per month.
Which other solutions did I evaluate?
We evaluated Airbyte, Snowflake, and Databricks. Fivetran was ultimately chosen due to its simplicity in setup and configuration.
Snowflake and Databricks set up pipelines in a more complex way, and Databricks' orchestration workflow incurred heavier monthly costs.
What other advice do I have?
Fivetran is a very good tool for simplifying data management and ingestion. It is particularly useful for tracing data lineage, ensuring data flows correctly, and is beneficial if managing multiple data tools requires minimizing complexity.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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