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FireEye Network Security Room for Improvement

Chandan-Singh - PeerSpot reviewer
Sr Technical Consultant at a tech services company with 51-200 employees

Its documentation can be improved. The main problem that I see with FireEye is the documentation. We are an official distributor and partner of FireEye, and we have access to complete documentation about how to configure or implement this technology, but for customers, very limited documentation is available openly. This is the area in which FireEye should evolve. All documents should be easily available for everyone.

They can maybe consider supporting some compliance standards. When we are configuring rules and policies, it can guide whether they are compliant with a particular compliance authority. In addition, if I have configured some rules that have not been used, it should give a report saying that these rules have not been used in the last three months or six months so that I disable or delete those rules.

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AmgadYousry - PeerSpot reviewer
Security Team Leader at a tech services company with 11-50 employees

There isn't something missing - even with HX. HX was in the box and was working EDR and antivirus. They just need to keep the updates running and the features stable, and that's it. No new thing is required.

The initial setup is not exactly easy. 

It is an expensive solution.

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SK
Lead Program Manager at a computer software company with 10,001+ employees

I heard that FireEye recently was hacked, and a lot of things were revealed. We would like FireEye to be more secure as an organization. FireEye has to be more protective because it is one of the most critical devices that we are using in our environment. 

They have a concept called SSL decryption, but that is only the packet address. We would like FireEye to also do a lot of decryption inside the packet. Currently, FireEye only does encryption and decryption of the header, but we would like them to do encryption and decryption of the entire packet.

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Buyer's Guide
ATP (Advanced Threat Protection)
September 2022
Find out what your peers are saying about Trellix, Palo Alto Networks, Broadcom and others in ATP (Advanced Threat Protection). Updated: September 2022.
634,590 professionals have used our research since 2012.
Hamada Elewa - PeerSpot reviewer
System Engineer - Security Presales at Raya Integration

FireEye Network Security should have better integration with other vendors' firewalls or proxies, such as Palo Alto and Fortinet. Files that are being submitted should happen through the API or automatically.

In the next release, they should add a multiple virtual context feature.

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PP
ciso at SDIS49

Technical packaging could be improved.

It would be helpful to receive access to the administration of the product.

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SB
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees

The support is somewhat lacking with long response times. The expectation is that when it comes to security response, technical support should be readily available.

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Sagi Zelinger - PeerSpot reviewer
Professional Services Division Manager at 2Bsecure

It is very expensive, the price could be better. 

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Buyer's Guide
ATP (Advanced Threat Protection)
September 2022
Find out what your peers are saying about Trellix, Palo Alto Networks, Broadcom and others in ATP (Advanced Threat Protection). Updated: September 2022.
634,590 professionals have used our research since 2012.