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EChannel IT Architect at a tech vendor with 1,001-5,000 employees
Real User
Jan 23, 2018
It is easy to scale with the cluster node model
Pros and Cons
  • "It is easy to scale with the cluster node model.​"
  • "Implementing the main requirements regarding my support portal​."
  • "The pricing and license model are clear: node-based model."
  • "Machine learning on search needs improvement."
  • "Machine learning on search needs improvement."

How has it helped my organization?

  • Fast search
  • Relevant results returned
  • Autocomplete/fuzzy search

What is most valuable?

  • Search 
  • To implement the main requirements regarding my support portal.

What needs improvement?

Machine learning on search.

For how long have I used the solution?

One to three years.
Buyer's Guide
Elastic Search
April 2026
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,349 professionals have used our research since 2012.

What do I think about the stability of the solution?

No issues. It is very stable.

What do I think about the scalability of the solution?

No issues. It is easy to scale with the cluster node model.

How are customer service and support?

I would rate technical support with a nine out of 10. Support is very reactive and proactive.

Which solution did I use previously and why did I switch?

We did have a previous solution. It was a monster to install and configure.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing and license model are clear: node-based model. 

Which other solutions did I evaluate?

We evaluated Solr.

What other advice do I have?

The search product is a product exposing API. Therefore, be comfortable in developing your own front-end to integrate the Search API.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Technology Delivery Lead - Enterprise Monitoring at a financial services firm with 10,001+ employees
Real User
Jan 18, 2018
Data collected will be used for near real-time monitoring, analytics, and machine learning
Pros and Cons
  • "X-Pack provides good features, like authorization and alerts."
  • "ELK being an open source certainly provided a platform for our organization to get involved."
  • "Logstash has been a challenge and needs improvements in data ingestion reconciliation."

What is our primary use case?

We use ELK primarily for enterprise monitoring and analytics through log ingestion. The data collected in Elasticsearch will be used for near real-time monitoring, analytics, and machine learning.

How has it helped my organization?

All new applications have been onboarded and used by the application teams. The initial feedback has been positive, and its capabilities seem to be a descent fit for our needs.

What is most valuable?

ELK being an open source certainly provided a platform for our organization to get involved. 

X-Pack provides good features, like authorization and alerts. An X-Pack license is more affordable than Splunk.

What needs improvement?

Logstash has been a challenge and needs improvements in data ingestion reconciliation. The Kibana Cross Cluster feature is long awaited and I hope 6.0 will address it without issues.

For how long have I used the solution?

Less than one year.

What's my experience with pricing, setup cost, and licensing?

ELK has been considered as an alternative to Splunk to reduce licensing costs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fabián Balseca Chávez - PeerSpot reviewer
Fabián Balseca ChávezSecurity Presales Engineer at a tech company with 51-200 employees
Top 20Real User

Elasticsearch is a distributed, RESTful search and analytics engine capable of solving a growing number of use cases, such as security events.

Buyer's Guide
Elastic Search
April 2026
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,349 professionals have used our research since 2012.
it_user779379 - PeerSpot reviewer
System Engineer at a tech services company with 10,001+ employees
Real User
Nov 26, 2017
Furnishes good end to end log monitoring, Logstash grok pattern capabilities
Pros and Cons
  • "The product offers a powerful, cost effective solution for proprietary log management and is easy to understand and start with."
  • "The open source version should ship basic security versions with it."

What is most valuable?

ELK provides 

  • good end to end log monitoring
  • Logstash grok pattern
  • elasticserach indexing
  • easily configurable Kibana dashboards
  • feature rich and appealing Kibana UI, as its USP.

How has it helped my organization?

The product offers a powerful, cost effective solution for proprietary log management and is easy to understand and start with. This saves cost as well as enhances usability.

What needs improvement?

The open source version should ship basic security versions with it. Alerting is an important feature which is not available in the open source stack.

For how long have I used the solution?

About two years.

What do I think about the stability of the solution?

Stability issues can be seen with Logstash and can be addressed using Kafka. Also, data collections may not be 100% optimal using Filebeat and could be further improved.

What do I think about the scalability of the solution?

The product is highly scalable, especially on the database side (elasticserach).

How are customer service and technical support?

Have worked on the open source version and, hence, I don't have much information about tech support.

Which solution did I use previously and why did I switch?

I have not worked with another solution.

How was the initial setup?

The setup is straightforward for PoC, but becomes complex while scaling it or deploying it for production.

Which other solutions did I evaluate?

Yes, I evaluated GrayLog and Fluentd, but ELK was more feature rich.

What other advice do I have?

The ELK open source stack is rich in features but lacks the essential security features.

ELK is one of the best open source alternatives for log management. If alerting and security features can be built by the team internally, on top of the stack, then the product is for sure going to add a lot of value to business.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sudeera Mudugamuwa - PeerSpot reviewer
Co-Founder at a tech vendor with 51-200 employees
Real User
Jan 8, 2024
An open-source solution for log management but improvement is needed in Kibana dashboard and authentication
Pros and Cons
  • "The products comes with REST APIs."
  • "Elastic Search needs to improve authentication. It also needs to work on the Kibana visualization dashboard."

What is our primary use case?

We use the product for log management. 

What is most valuable?

The products comes with REST APIs. 

What needs improvement?

Elastic Search needs to improve authentication. It also needs to work on the Kibana visualization dashboard. 

For how long have I used the solution?

I have been using the product for six years. 

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate Elastic Search's scalability a ten out of ten. 

How are customer service and support?

The technical team needs to improve their response time. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment is easy. It took us one day to deploy a seven-node Elastic Search cluster. 

What's my experience with pricing, setup cost, and licensing?

Elastic Search is open-source, but you need to pay for support, which is expensive. 

What other advice do I have?

The solution suits medium to large companies better. I rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.