We performed a comparison between Sophos EPP Suite and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"NGAV and EDR features are outstanding."
"The setup is pretty simple."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"This is stable and scalable."
"Provides good control and can implement policies and on-the-web control."
"The solution efficiently protects the servers for our customers."
"It's easy to deploy."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"The product interacts well with other Sophos products we have."
"The performance and scalability are impressive. We can install it on various computers."
"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."
"Sophos EPP Suite stands out with its user-friendly dashboard and strong web filtering features for enhanced online security."
"The solution really focused on giving more security than an antivirus."
"The phone access scan stands out as the most valuable feature for me."
"The solution maintains reasonable scalability."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"Personally, I find the Game Mode of the Firewall very useful."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"This antivirus is regularly updated, and the updates can be scheduled."
"It is quick and easy to configure."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I haven't seen the use of AI in the solution."
"Detections could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not easy to use in comparison to other endpoint security solutions."
"We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature."
"I would like to have more logging features to help more deeply analyze traffic."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"Lacks delegated administration privileges for large organizations, and differential permissions for admins."
"There could be enhancements made to the DLP."
"The solution could improve on the resource management, it is a bit heavy on the resources."
"The product should improve support and provide more scalable clustering."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"The support is not always so effective."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
Sophos EPP Suite is ranked 26th in Endpoint Protection Platform (EPP) with 52 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Sophos EPP Suite is rated 8.0, while ZoneAlarm is rated 8.2. The top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, Coro and Xprotect , whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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