We performed a comparison between Salesforce Einstein Analytics and Teradata Data Lab based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he most valuable feature of the solution is its ease of use."
"We have found the scalability to be very good."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"Transparency is the most valuable feature of this solution."
"It has increased the speed of reporting."
"In Data Lab, you can schedule any testing you want to do in production. You can take a small subset of data from production, copy it there, and run all your tests. It reduces your testing costs because it's all in the lab."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"If I want to implement an upgrade, I'd like to see how it will be different. Ideally, Data Lab should help me test production items and also do future things. Future releases should be downloadable and testable in Data Lab."
"The initial setup was complex as we had to rewrite a lot of the code."
"Their level of technical support is adequate. It could be better."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Teradata Data Lab is ranked 31st in BI (Business Intelligence) Tools. Salesforce Einstein Analytics is rated 8.2, while Teradata Data Lab is rated 8.6. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Teradata Data Lab writes "You can schedule any testing you want to do in production". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas Teradata Data Lab is most compared with Teradata Vantage, Databricks, Microsoft Power BI, Tableau and Oracle DataScience.com Platform. See our Salesforce Einstein Analytics vs. Teradata Data Lab report.
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