We performed a comparison between OpenText EnCase eDiscovery and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It speeds up the process, so I can meet my deadlines."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Its reporting and dashboard are valuable. Its dashboard is easy to use."
"The solution is stable and scalable."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"We've found the technical support to be very helpful overall."
"The monitoring is very good."
"The solution offers quick and timely updates."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"The reporting is a bit unreliable. It needs to be better."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"Ease of use and learning curve need improvement."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"Trend Micro Apex One could improve by having better integration in the future."
"The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"The technical support could have better response time."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"The integration could improve in this solution."
"This software could affect the performance of your device negatively, particularly causing slow performance after installation."
"The solution could be improved by providing better training to the vendors."
OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. OpenText EnCase eDiscovery is rated 7.8, while Trend Micro Apex One is rated 8.2. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our OpenText EnCase eDiscovery vs. Trend Micro Apex One report.
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