We performed a comparison between Nmap and SymphonyAI IT Service Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The real-time reporting feature of Nmap is particularly valuable. It generates detailed reports on the source and destination IP addresses, the protocols used, and the types of traffic."
"The scanning procedure includes UDP ports which sets it apart from competitors."
"Nmap is mostly helpful during compliance checks. We run the scanner to see how many devices are on our network and find vulnerabilities in those that aren't compliant. We also use it monthly to scan our network and identify devices that aren't connected properly. This helps us detect any issues related to the operating systems of these devices."
"Nmap is easy to use. It's a command-line interface, and the output is quite good."
"The most valuable feature of the solution for security audits stems from the fact that it serves as a powerful tool with the ability to scan a large number of ports."
"The initial setup was simple."
"The most important function, according to me, is the capability to use some arguments in the scanning. The solution's capability to go figure and do a deep dive, discovering information on specific aspects."
"Nmap has a powerful command line tool and a set of diagnostic features."
"The most valuable feature is remote access. People are working from home, and we can take remote access through it."
"It was easy to access and fast. Our experience using it solely as a ticketing tool. We used fetch reports from the tool, particularly with regard to SLA tracking for our partners."
"SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the users have improved, and the resolutions are much faster."
"The product has the best features for ITSM."
"The Wi-Fi side needs improvement."
"The solution's initial setup could be better."
"One of the drawbacks of the standard Nmap utility is that it does not come with a graphical user interface, unlike a number of other open-source alternatives such as Zenmap."
"The price is high and could be cheaper."
"There could be a specific option to check non-pingable endpoints for the product."
"Nmap major operates through the CLI; there's no GUI component, and that's where the challenge is."
"There is room for improvement in the design, the GUI. It looks a bit odd. Maybe Nmap should improve it or add more widgets to make it more attractive, but the basic functionality is good and provides what we need."
"It takes a bit of time to get familiar with the solution and its options."
"There are concerns with the stability of the product, making it an area where improvements are required."
"Integration was a major limitation with SummitAI."
"SummitAI IT Management Suite's project management and operational management features could be improved."
"I would like them to add software inventory in the next release. We don't have that right now."
"There could be flexibility in terms of customization."
More SymphonyAI IT Service Management Pricing and Cost Advice →
Nmap is ranked 18th in Network Monitoring Software with 20 reviews while SymphonyAI IT Service Management is ranked 23rd in IT Service Management (ITSM) with 5 reviews. Nmap is rated 8.6, while SymphonyAI IT Service Management is rated 7.8. The top reviewer of Nmap writes " Improves network monitoring and offers insights into traffic, including VPNs". On the other hand, the top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". Nmap is most compared with Azure Network Watcher, SolarWinds NPM, SolarWinds NetFlow Traffic Analyzer, Domotz and Zabbix, whereas SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.