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Nastel AutoPilot vs Splunk ITSI (IT Service Intelligence) comparison

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Nastel Technologies Logo
Nastel AutoPilot
Read 4 Nastel AutoPilot reviews
166 views|117 comparisons
100% willing to recommend
Splunk Logo
Splunk ITSI (IT Service Intelligence)
Read 30 Splunk ITSI (IT Service Intelligence) reviews
1,994 views|1,339 comparisons
96% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Nastel AutoPilot vs. Splunk ITSI (IT Service Intelligence)
May 2024
Executive Summary

We performed a comparison between Nastel AutoPilot and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nastel AutoPilot vs. Splunk ITSI (IT Service Intelligence) Report (Updated: May 2024).
Download the complete report
771,170 professionals have used our research since 2012.
Featured Review
Anonymous User
You can easily scale it for high message rates, but it's primarily a flow-monitoring tool rather than an APM.
Sunil K R
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
Splunk helps us improve our incident response time. We have a dedicated observability monitoring team that continuously monitors our systems for... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."

    • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Splunk ITSI (IT Service Intelligence)?
    Top Answer:The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for Splunk ITSI (IT S...
    Top Answer:The licensing is based on data usage.
    Read all 13 answers   →
    What needs improvement with Splunk ITSI (IT Service Intelligence)?
    Top Answer:After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services. We had to manually deploy a script to resolve this issue.
    Read all 19 answers   →
    Ranking
    82nd
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    166
    Comparisons
    117
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    12th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    1,994
    Comparisons
    1,339
    Reviews
    24
    Average Words per Review
    811
    Rating
    8.1
    Comparisons
    Learn More
    Nastel Technologies
    Splunk
    Overview
    Nastel AutoPilot is an Application Performance Monitoring solution. It's real-time monitoring and analysis reduces the frequency and duration of incidents, end-to-end from distributed to mainframe.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Banamex, Barclays Capital, Bank of Bermuda, California Commerce Bank, Calyon Corporate and Investment Bank, CGEY, Checkfree Corporation, CIBC, CitiCard, Citicorp, New York, Citigroup Inc., CME Group Inc., Credit Agricole Indosuez Luxembourg, Credit Suisse, CRIF, Deutsche Bundesbank, Dresdner Kleinwort Wasserstein, DTCC, FannieMae, Fidelity (FMR), First Citizens Bank & Trust, Fortis Investments, GE Money Americas, GE Money Bank, HP, HP/WestLB Systems, HSBC, HSH Nordbank, IG Index, i-bp Banque, Populaire, Interpay Nederland B.V., IZB - Informatikzentrum Bayern GmbH & Co., JP Morgan, Lehman Brothers Holdings Inc., MGIC (Mortgage Guaranty Insurance Corporation) NYSE, OMGEO, People's Bank (Ct), Peoples United Bank, Phoenix Informatica Bancaria S.p.A., PinkRoccade, Santander Bank, SKOFIN, Sociale Verzekeringsbank, Thomson Financial, UBS, UMB Financial Corporation
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm35%
    Computer Software Company18%
    Insurance Company12%
    Logistics Company12%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business10%
    Midsize Enterprise19%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise80%
    Buyer's Guide
    Nastel AutoPilot vs. Splunk ITSI (IT Service Intelligence)
    May 2024
    Free Report: Nastel AutoPilot vs. Splunk ITSI (IT Service Intelligence)
    Find out what your peers are saying about Nastel AutoPilot vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: May 2024.
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    771,170 professionals have used our research since 2012.

    Nastel AutoPilot is ranked 82nd in Application Performance Monitoring (APM) and Observability while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 30 reviews. Nastel AutoPilot is rated 8.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Nastel AutoPilot writes "You can easily scale it for high message rates, but it's primarily a flow-monitoring tool rather than an APM". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Nastel AutoPilot is most compared with , whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Nastel AutoPilot vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.