MSP360 Backup vs StorageCraft ShadowXafe [EOL] comparison

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Executive Summary

We performed a comparison between MSP360 Backup and StorageCraft ShadowXafe [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.
To learn more, read our detailed Backup and Recovery Report (Updated: April 2024).
769,334 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions""I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup.""The solution is easy to access and handles things efficiently.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""MSP360 Backup's most valuable feature is its backup interface.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.""The most valuable feature of MSP360 Backup is its reliability.""The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

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"The most valuable feature is the backups.""I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

More StorageCraft ShadowXafe [EOL] Pros →

Cons
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel.""The graphics are looking a bit old and should be updated.""The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable.""The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode.""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""We could basically use just a more concise visual dashboard reporting on the status of the various machines.""The solution's pricing is very high.""Using the solution incurs additional charges for the device storage and backup which are not included in the service."

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"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.""StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

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Pricing and Cost Advice
  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

  • "They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."
  • More StorageCraft ShadowXafe [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
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    Ranking
    48th
    out of 133 in Backup and Recovery
    Views
    1,053
    Comparisons
    838
    Reviews
    4
    Average Words per Review
    312
    Rating
    7.8
    Unranked
    In Backup and Recovery
    Comparisons
    Also Known As
    Cloudberry Backup
    ShadowXafe
    Learn More
    Overview

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

    Sample Customers
    StratX
    Kawasaki, NASA, Amazon, Sonic, Callaway
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company7%
    Real Estate/Law Firm7%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Real Estate/Law Firm12%
    Financial Services Firm12%
    Comms Service Provider9%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise21%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    Backup and Recovery
    April 2024
    Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: April 2024.
    769,334 professionals have used our research since 2012.

    MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews while StorageCraft ShadowXafe [EOL] doesn't meet the minimum requirements to be ranked in Backup and Recovery. MSP360 Backup is rated 8.0, while StorageCraft ShadowXafe [EOL] is rated 0.0. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of StorageCraft ShadowXafe [EOL] writes "An expensive next-generation data recovery and backup software solution with poor data restoration". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas StorageCraft ShadowXafe [EOL] is most compared with .

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.