We performed a comparison between McAfee Web Protection [EOL], Trustwave Secure Web Gateway [EOL], and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Internet Security."It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"The solution does what it's meant to do."
"The solution is not too expensive. It's affordable."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"The most valuable feature is the ease in the configuration for security roles."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"Enables policies on downloads, social networks, and AV plug-ins. These are major threat sources and with the inclusion of AV plug-in, Secure Web Gateway is a better product."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"Overall, we're very happy with our product."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The most valuable feature is bandwidth control."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"Endpoints are lightweight agents, eating too much of the host resources."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The initial setup could be simplified, there is a learning curve during the implementation."
"The solution should be more proactive in regards to sending you updates."
"The default size for database logging should be improved."
"We'd like for them to include some sort of antivirus tool."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"There are a few features that are not compatible with the Azure cloud."
"I would like to see more training and video documentation."
"It also needs better integration with other applications as well. There are some restrictions."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Currently, the solution's interface is not that user-friendly."
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