We performed a comparison between ManageEngine ServiceDesk Plus and UserVoice based on real PeerSpot user reviews.
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ManageEngine ServiceDesk Plus is ranked 4th in Help Desk Software with 57 reviews while UserVoice is ranked 18th in Customer Feedback Management. ManageEngine ServiceDesk Plus is rated 8.0, while UserVoice is rated 8.6. The top reviewer of ManageEngine ServiceDesk Plus writes " Easy to configure and affordable compared to other software options". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". ManageEngine ServiceDesk Plus is most compared with ServiceNow, JIRA Service Management, Freshservice, Zoho Desk and BMC Helix ITSM, whereas UserVoice is most compared with .
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