We performed a comparison between Make and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"The solution has very helpful technical support."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"Can do a lot of things with minimum time and cost."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The most valuable feature is the situational layer cake."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"It's a good tool for workflow automation."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"The workflow automation can be slow, so there is room for improvement there."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"The solution would benefit from more integration capabilities."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"It needs more integration with other platforms."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
Make is ranked 28th in Process Automation with 2 reviews while Pega BPM is ranked 2nd in Process Automation with 55 reviews. Make is rated 7.0, while Pega BPM is rated 8.2. The top reviewer of Make writes "An affordable cloud solution for automation and data manipulation". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Make is most compared with Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Make vs. Pega BPM report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.