Infrascale Backup & Disaster Recovery vs Veeam Cloud Connect [EOL] comparison

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Executive Summary

We performed a comparison between Infrascale Backup & Disaster Recovery and Veeam Cloud Connect [EOL] based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""The most valuable feature of this solution is that it is simple to use.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.""The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.""The initial setup was straightforward and we received support from the manufacturer."

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"The most valuable features are the fast replication and recovery of data.""Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options.""Replication without network changes.""A really good feature is backing up the emails of the company.""The stability and restore options on the solution are very good.""The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks.""The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user.""This solution works really well and it is simple to deploy."

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Cons
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time.""They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

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"The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier.""Pricing could be improved and I also think archiving could be improved.""The dashboard could be more intuitive.""It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this.""Doesn't back-up from KVM.""The security of encrypted data could be better.""The flexibility results in more administrative GUI. The GUI needs improvement.""I would like to see more advanced training courses made available to cover complicated use cases."

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Pricing and Cost Advice
  • "Our licensing fees are billed every four months."
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

  • "I think that this is one of the most cost-effective solutions."
  • "The licensing fee is on a monthly basis."
  • "We are looking into how we can extend the license of this product."
  • "The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
  • "It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
  • "The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
  • "The price of the solution is reasonable because of our good standing with the vendor."
  • "The pricing of Veeam Cloud Connect is good."
  • More Veeam Cloud Connect [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Top Answer:I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
    Top Answer:In my opinion, the console or dashboard is the most valuable feature of this solution.
    Top Answer:The pricing of Veeam Cloud Connect is good. The reason for our change in solution was not because of pricing, as there was nothing to complain about in terms of pricing. Although I will have to pay… more »
    Top Answer:While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The… more »
    Ranking
    27th
    out of 113 in Cloud Backup
    Views
    493
    Comparisons
    335
    Reviews
    1
    Average Words per Review
    167
    Rating
    9.0
    Unranked
    In Cloud Backup
    Comparisons
    Also Known As
    Infrascale Platform
    Veeam Cloud Connect for the Enterprise
    Learn More
    Overview

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    Veeam Cloud Connect for the Enterprise enables businesses to act as a disaster recover (DR) service provider to deliver off-site backup and replication services to internal customers. This eliminates complexity by removing the need to maintain a VPN connection and it improves security by encapsulating all backup and management traffic into a single port.

    Sample Customers
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm15%
    Comms Service Provider9%
    Real Estate/Law Firm9%
    REVIEWERS
    Computer Software Company50%
    Comms Service Provider25%
    Integrator13%
    Computer Retailer13%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Outsourcing Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise11%
    Large Enterprise52%
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise17%
    Large Enterprise40%
    Buyer's Guide
    Cloud Backup
    April 2024
    Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: April 2024.
    769,630 professionals have used our research since 2012.

    Infrascale Backup & Disaster Recovery is ranked 27th in Cloud Backup with 11 reviews while Veeam Cloud Connect [EOL] doesn't meet the minimum requirements to be ranked in Cloud Backup with 23 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Veeam Cloud Connect [EOL] is rated 8.4. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Veeam Cloud Connect [EOL] writes "Simple and flexible backup solution". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud, whereas Veeam Cloud Connect [EOL] is most compared with .

    See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.