We performed a comparison between IBM Resilient and Secureworks Red Cloak Threat Detection and Response [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"IBM Resilient is scalable."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is very easy to use."
"The UBA, User Behavior Analytics, is very good."
"It is a stable solution...It is a scalable solution."
"It's really simple and has a flexible interface."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
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"IBM Resilient is quite complex, including its configuration."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The product needs a bit more development."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The response time of the support is an area of concern where improvements are required."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"IBM Resilient could integrate better with my tools."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"There are some automated network response portions that we want to turn up."
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Earn 20 points
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while Secureworks Red Cloak Threat Detection and Response [EOL] doesn't meet the minimum requirements to be ranked in Security Incident Response. IBM Resilient is rated 7.6, while Secureworks Red Cloak Threat Detection and Response [EOL] is rated 8.0. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Secureworks Red Cloak Threat Detection and Response [EOL] writes "Simple deployment with good reports and dashboard". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and Microsoft Sentinel, whereas Secureworks Red Cloak Threat Detection and Response [EOL] is most compared with VMware Carbon Black Endpoint, Cisco SecureX, Splunk SOAR and VMware Carbon Black Cloud.
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