We performed a comparison between IBM FileNet, Laserfiche Rio, and Oracle Content Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."
"The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA."
"The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution."
"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"Centralized our business documents."
"This is a very complete and powerful solution."
"It's a comprehensive solution for managing documents within our organization's management framework."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"If there was more AI capability, into Watson, that would be a benefit."
"This solution could be improved with the ability to present the file system from FileNet."
"Simplifying both training and maintenance would be an improvement."
"We brought DocuSign into our company's solution three years before. At that time there was no direct integration. We would like to pull documents out from FileNet, push them to DocuSign and, when done, retrieve them and store them back in FileNet. We wrote our own custom solution for that. It would be nice if there was some tool we could have used to do that."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"I would like to see Azure AD added."
"There is room for improvement in the file management. It's very complex."
"We would like to see more features for RPA and AI."
"Oracle Content Management poses complexities in initial implementation and configuration."
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